Shape how an entire sector communicates At Norfolk Care Association (NorCA), we represent adult social care providers across Norfolk and Waveney, ensuring their voices are heard across the NHS, local authorities, and wider system. We re looking for a Marketing & Communications Officer to take ownership of our communications, grow our membership, and deliver events that connect and influence the sector. Why this role matters This isn t just a marketing job. You ll play a key role in: How an entire sector hears critical information How providers connect, collaborate, and feel supported How NorCA grows its membership, sponsors and influence If you enjoy creating content with a social purpose, and want to continuously improve, test what works, and engage a range of different audiences, this is an opportunity to shape how an entire sector communicates. What you ll be doing Leading multi-channel communications (email, social, website) Create compelling content from policy briefings to awards campaigns Grow membership and sponsorship income Plan and deliver events (both online & in-person) Use data and insights to improve engagement and reach What we re looking for Experience in marketing, communications, or content roles Strong copywriting skills and ability to adapt tone for different audiences Experience using data/analytics to improve performance Ability to manage multiple priorities in a small team Why join NorCA? Play a visible role in shaping how adult social care is represented locally Work directly with senior leaders across the NHS and local authorities Take real ownership in a small team where your work has immediate impact Develop a broad skillset across communications, engagement, and delivery Flexible, supportive hybrid working
Mar 26, 2026
Full time
Shape how an entire sector communicates At Norfolk Care Association (NorCA), we represent adult social care providers across Norfolk and Waveney, ensuring their voices are heard across the NHS, local authorities, and wider system. We re looking for a Marketing & Communications Officer to take ownership of our communications, grow our membership, and deliver events that connect and influence the sector. Why this role matters This isn t just a marketing job. You ll play a key role in: How an entire sector hears critical information How providers connect, collaborate, and feel supported How NorCA grows its membership, sponsors and influence If you enjoy creating content with a social purpose, and want to continuously improve, test what works, and engage a range of different audiences, this is an opportunity to shape how an entire sector communicates. What you ll be doing Leading multi-channel communications (email, social, website) Create compelling content from policy briefings to awards campaigns Grow membership and sponsorship income Plan and deliver events (both online & in-person) Use data and insights to improve engagement and reach What we re looking for Experience in marketing, communications, or content roles Strong copywriting skills and ability to adapt tone for different audiences Experience using data/analytics to improve performance Ability to manage multiple priorities in a small team Why join NorCA? Play a visible role in shaping how adult social care is represented locally Work directly with senior leaders across the NHS and local authorities Take real ownership in a small team where your work has immediate impact Develop a broad skillset across communications, engagement, and delivery Flexible, supportive hybrid working
Be the link between frontline care and system change Behind every care provider is a story: challenges, pressures, innovation, and resilience. At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system. We re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference. Why this role matters This role sits at the heart of NorCA s impact. You ll play a key role in: Building trusted relationships with providers across the region Turning real-world experiences into evidence that shapes decisions Delivering projects that respond directly to sector needs If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters. What you ll be doing Building relationships with care providers across our area Leading engagement activity (interviews, surveys, focus groups) Turning insight into clear reports and briefings Delivering projects from planning through to evaluation Working with a wide variety of stakeholder at all levels What we re looking for Experience in engagement, outreach, or stakeholder roles Strong relationship-building and communication skills Ability to gather and analyse qualitative/quantitative insight Experience managing projects or coordinating delivery Why join NorCA? Play a visible role in shaping how adult social care is represented locally Work directly with senior leaders across the NHS and local authorities Take real ownership in a small team where your work has immediate impact Develop a broad skillset across communications, engagement, and delivery Flexible, supportive hybrid working
Mar 26, 2026
Full time
Be the link between frontline care and system change Behind every care provider is a story: challenges, pressures, innovation, and resilience. At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system. We re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference. Why this role matters This role sits at the heart of NorCA s impact. You ll play a key role in: Building trusted relationships with providers across the region Turning real-world experiences into evidence that shapes decisions Delivering projects that respond directly to sector needs If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters. What you ll be doing Building relationships with care providers across our area Leading engagement activity (interviews, surveys, focus groups) Turning insight into clear reports and briefings Delivering projects from planning through to evaluation Working with a wide variety of stakeholder at all levels What we re looking for Experience in engagement, outreach, or stakeholder roles Strong relationship-building and communication skills Ability to gather and analyse qualitative/quantitative insight Experience managing projects or coordinating delivery Why join NorCA? Play a visible role in shaping how adult social care is represented locally Work directly with senior leaders across the NHS and local authorities Take real ownership in a small team where your work has immediate impact Develop a broad skillset across communications, engagement, and delivery Flexible, supportive hybrid working
