Milverton Nursing Homes

Job Title : Administrator - Care Home Location : Surbiton, Surrey Salary : 19 - 20 per hour Job Type : Permanent, Part Time Hours: 25 hours a week - 5 hours per day at the nursing home About us: Milverton Nursing Home is a small, dedicated care facility committed to providing a warm, welcoming, and safe environment for our residents. As a nursing home, we focus on delivering high-quality, compassionate care and depend on a highly organized and efficient back office to support our staff, residents, and their families. About the role We are looking for an organised, proactive, and compassionate Business Administrator to join our care home team. This is a key role supporting the Home Manager in ensuring the smooth and efficient running of the home, covering HR, payroll, recruitment, resident administration, and general office management. If you are detail-oriented, people-focused, and thrive in a varied administrative role, we would love to hear from you. Key Responsibilities Manage HR administration including staff records, absence tracking, payroll processing, and compliance with working time regulations and leave entitlements. Coordinate recruitment and onboarding processes, including advertising roles, liaising with agencies, shortlisting candidates, conducting pre-employment checks, and issuing contracts. Oversee staff development and workforce management, including training coordination, maintaining compliance records, Right to Work documentation, and supporting agency staffing arrangements. Provide basic IT support to staff. Support enquiries, preadmissions and show rounds for prospective residents. Ensure compliance with GDPR and data protection regulations. Assist with maintaining internal systems and databases. Build relationships with local organisations and stakeholders. Support events and activities for residents and families. Assist with newsletters and communications. Manage correspondence, calls, filing, and record-keeping. Take minutes for meetings and prepare reports. Support the Home Manager with weekly and monthly reporting. Assist in emergency procedures and planning. About you: Skills and Experience: Proven administrative experience (healthcare or care home experience desirable). Promote a welcoming and professional environment at all times. Strong organisational and time management skills. Excellent communication, interpersonal skills and minute taking. High attention to detail and accuracy. Confident using IT systems, Microsoft Office and AI Ability to handle confidential information with discretion. A team player with a positive and proactive attitude. Personal Attributes: Compassionate and respectful approach when dealing with residents and families. Professional, discreet, and trustworthy. Strong attention to detail. Flexible and adaptable to changing needs. What we offer A supportive and friendly working environment. Employee of the month recognition scheme. Free on-site lunch. Opportunities for training and professional development. The chance to make a real difference in residents' lives. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Care Home Administrator, Care Home Business Manager, Finance Administrator, HR Coordinator, Payroll Administrator, Office Manager, Business Coordinator, Accounts Assistant also be considered for this role.

Job Title : Part-Time Bookkeeper - Care Home Location : Surbiton, Surrey Salary : 19 - 20 per hour Job Type : Permanent, Part Time Hours: 20 hours per week - at the nursing home About us: Milverton Nursing Home is a small, dedicated care facility committed to providing a warm, welcoming, and safe environment for our residents. As a nursing home, we focus on delivering high-quality, compassionate care and depend on a highly organized and efficient back office to support our staff, residents, and their families. About the role We are seeking a detail-oriented and reliable Part-time Bookkeeper to join our care home team. This is a key role responsible for managing the home's financial records, resident billing, and ensuring accurate reporting to support effective decision-making. You will work closely with the Home Manager and Managing Director, ensuring all financial processes run smoothly and in compliance with relevant regulations. Key Responsibilities Manage resident accounts, including invoicing private residents, Local Authorities (LA), and CCGs on a monthly basis Maintain and update resident income spreadsheets and funding records, ensuring accuracy at all times Administer the petty cash system for residents and liaise with families regarding account balances and top-ups Prepare and submit monthly FNC and INCO spreadsheets to CCG Monitor and update funding sources for each resident, reporting any changes to management Maintain purchase and sales ledgers, ensuring all invoices are processed accurately and in a timely manner using Sage Perform monthly bank and credit card reconciliations Process payroll journals and maintain accurate financial records Manage supplier payments, including monthly payment runs and ledger reviews Oversee cash flow, profit & loss, and prepare management accounts for review Produce monthly financial reports to support management decision-making Liaise with external accountants for year-end accounts and corporate tax filing Ensure all financial data is accurate, compliant, and audit-ready Provide financial information and reports as required by the Home Manager and Managing Director Oversee renewal and negotiation of insurance policies Manage utility contracts and renewals Set up and maintain direct debits and standing orders for suppliers Manage the home's petty cash and support general financial administration About you: Skills and Experience: Proven experience in bookkeeping or finance (experience in care homes desirable but not essential) Promote a welcoming and professional environment at all times Strong knowledge of accounting systems (XERO preferred) Excellent attention to detail and organisational skills Ability to manage multiple financial processes and deadlines Strong analytical and problem-solving skills High level of integrity and ability to handle confidential information Care home experience (desirable) What we offer: A supportive and friendly working environment Employee of the month recognition scheme Free on-site lunch Opportunities for training and professional development The chance to make a real difference in residents' lives Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Bookkeeping Clerk, Accountant, Time Served Accountant, Management Accountant, General Ledger, Payroll, Bookkeeper, Finance Assistant may also be considered for this role.