We Are Zenith

Zenith are looking to recruit an experienced Management Apprenticeship Trainer, to provide excellent teaching and learning sessions for Level 3 and Level 5 apprenticeship standards, both face to face and remotely. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation. Role responsibilities and requirements: To deliver high quality sessions for Level 3 Team Leader, Level 5 Coaching Professional and Level 5 Management apprenticeship standards. Using methods that will stimulate learning appropriate to learner needs and the demands of the programme both face to face and remote, 1-2-1 and in groups when required. Prepare relevant course/subject materials including resources, lesson plans and SOL that effectively meet awarding body requirements. Complete and use initial assessment results to ensure learning needs are met. Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learners. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. To support the achievement of KPI s, business performance, and contractual targets for learner retention and success rates. Provide thorough feedback to employers and learners during reviews on progress. Seek feedback from learners on learning support materials to review and improve the service and learning experience. Work closely with the Quality and Compliance Team to ensure paperwork associated with the programme is completed to a high standard within required timescales, and that systems and processes are followed and are in line with contractual deadlines. Act on feedback from teaching observations, employers, peers, or other review processes. Keep fully up to date with Ofsted, Awarding Organisations, and other stakeholder requirements. To comply with IQA standards and participate in IQA activities with a willingness to gain qualifications where needed. Provide impartial advice and guidance to all learners to support progression. Promote Safeguarding and Prevent, British Values, Maths and English in all sessions. Promote and monitor equality and diversity in all aspects of the role and record issues that may arise. Deliver additional sessions and one to one support where required to ensure all learners can succeed. Track and record learner progress ensuring that accurate and reliable information on predicted achievement and success rates are readily available. Complete monthly caseload reports. Contribute to external audits from awarding organisations and funders. Maintain up to date knowledge of all programmes including apprenticeships, our commercial offer and recruitment services. Provide a high level of customer service to all learners and parties contacting the business. Have experience delivering vocational qualifications to groups of learners and individuals from a range of backgrounds, along with substantial occupational competence. Hold a full teaching qualification - PGCE, PCET, DTLLS Recognised Assessor award: D32/D33, A1, TAQA or CAVA Experience in supervisory/management roles Must have excellent written and verbal communication skills with the ability to communicate professionally at all levels. Experience of unsupervised working and using own initiative. Experience of online learning and assessment platforms. The ability to work in a target orientated environment and achieve required measures of success and quality. Understand different learning styles and how to differentiate through various teaching methods. Be able to motivate self and learners to achieve. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Excellent organisational, IT and administrative skills Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)

Zenith are looking to recruit an experienced Data and Compliance Administrator on a Job Share (3 full days per week). The role is to maintain a robust internal data management system, ensure contractual compliance and administer all training related systems. Support in quality assurance activity. Role responsibilities and requirements: • Administration of data management systems to maintain accurate and compliant data records. • Accountable for compliance checking all documentation/paperwork obtained for each learner and submission of documentation/paperwork to the appropriate body in a compliant and timely manner. • Recording and monitoring of performance data on all training related key performance indicators to ensure data available for management. • Claiming/invoicing all eligible income, reconciling against ILR (Individualised Learner Record) submissions where appropriate. • Updating ILR and other statutory data returns to ensure claims are generated, validated and submitted. • Ensuring employer incentive payment details are passed to finance for processing in a timely manner. • Internal audit of data management and administration; ensuring processes and procedures are adhered to and supporting with the updating processes to keep them current. • Overseeing and supporting with the preparation of paperwork ahead of each training course, supporting others within the team to ensure that courses are ready for delivery. • Completing pre course checks of learners for funding purposes and ensuring the funder has all documentation required pre course. • Ensuring all amended versions of paperwork are communicated to the training team. • Supporting with on course registrations as required to ensure compliance and to support team members. • Registering learners with awarding bodies and EPAOs (End Point Assessment Organisation), booking tests and ensuring certification is claimed as appropriate. • Invigilating test bookings as required to maintain compliance with regulations. • Supporting with apprenticeship sign ups by compliance checking all completed files, liaising with the appropriate personnel to ensure files are fully compliant. • Supporting, where required, with tracking of learners for job outcome/progression monitoring purposes and maintenance of tracking database. • Liaising and relationship building with various external organisations such as funders, auditors, etc. • Liaising with and supporting all stakeholders to ensure quality assurance is maintained across the provision. • Keeping up to date with the latest legislation, funding guidelines and audit requirements. • Answering telephone and taking/distributing messages and meeting and greeting visitors. • Contributing to team meetings. • Maintenance of clean and tidy office. • Be aware of health and safety practices within an office environment. • Supporting other teams across the business when required. • Participate in general office tasks to support the effective delivery of organisation s services to include; scanning, photocopying, etc. • Assisting with producing learning materials • Involvement in company projects as and when required. • Involvement in ISO and PICS. • Must have strong organisational and time management skills. • Be able to motivate self and demonstrate effective team working skills. • Excellent attention to detail. • IT skills, proficient in the use of MS Office packages. • An excellent communicator with a professional manner. • To believe in and demonstrate values and team charter behaviours.