Contact Web

Job title: Business Development Executive (Telecoms / Connectivity) Location: Banbury (Remote working available) Salary: £28,000 basic + Uncapped Commission (OTE £45,000+) Working hours: Monday to Friday, 9:00am 5:30pm Employment Type: Full-time, Permanent We are currently recruiting for a Business Development Executive to join a high-performing sales team specialising in telecoms, connectivity, and digital infrastructure solutions. This is an excellent opportunity for individuals looking to start or develop a career in B2B sales, particularly those who are confident, resilient, and comfortable engaging with senior decision-makers. Key Responsibilities: Outbound cold calling to enterprise and SME businesses Lead generation and pipeline development Engaging with decision-makers (C-level, Directors, Business Owners) Identifying client needs through consultative sales techniques Booking qualified sales appointments for Business Development Managers Updating and managing data within CRM systems Achieving and exceeding KPIs, targets, and call metrics Required Skills & Attributes : Strong communication skills with the confidence to engage senior stakeholders High levels of resilience and determination, particularly in a cold-calling environment Self-motivated, target-driven, and proactive mindset Ability to work in a fast-paced, performance-driven environment Good IT skills and confidence using multiple systems Desirable (Not Essential): Previous experience in sales, telesales, customer service, or outbound calling Exposure to telecoms, SaaS, IT services, or technology environments What We Offer: £28,000 basic salary + uncapped commission (OTE £45,000+) Remote working available Clear career progression into senior sales or account management roles Structured training and onboarding to set you up for success Supportive leadership and an established, high-performing team Opportunity to work on high-value B2B campaigns If you re confident, resilient, and eager to build a successful career in sales- even without extensive experience - we d love to hear from you

B2B Sales Executive Location: Banbury (On-site) Pay: £28,000 per annum + Uncapped Commission Hours: Monday Friday, 9:00am 5:30pm Type: Full-time, Permanent About Us At Contact Web, we re a leading contact centre outsourcing business focused on delivering excellent service for our partners. We re committed to creating a supportive and energetic environment where people can develop their skills, achieve strong results, and build a long-term career The Role We re looking for a confident and motivated B2B Sales Executive to join a high-energy outbound sales team, working on a Contact Web campaign focused on media and advertising solutions for local businesses. In this role, you ll engage directly with business owners and decision-makers, introducing tailored advertising packages designed to increase their visibility and support their growth. Key Responsibilities Proactively reach out to local businesses through outbound cold calling Present and sell advertising solutions in a clear and engaging way Build strong relationships with business owners and decision-makers Identify client needs and recommend suitable advertising packages Accurately manage and update CRM systems Consistently work towards and exceed sales targets and KPIs What We re Looking For Confident and professional communication skills Comfortable with outbound sales and cold calling Target-driven, resilient, and self-motivated Positive attitude with a proactive approach Previous sales, telesales, or customer service experience is beneficial What s on Offer Salary of £28,000 per annum + uncapped commission Full training and ongoing support Clear opportunity to develop a career in B2B sales Supportive, high-performing team environment If you enjoy speaking to people, are confident on the phone, and want to develop a career in sales, we d love to hear from you.

Job Title: Customer Care Advisor Location: Office Based Banbury Company: Contact Web Salary: Dependent on Experience Hours: Full Time - Monday to Sunday on a rota basis. About Contact Web Contact Web is a growing, dynamic contact centre outsourcing business delivering high-quality customer experiences for a range of premium brands. As we continue to expand, we are launching an exciting new partnership within the premium skincare sector and are looking for a bilingual Customer Care Advisor to support this campaign. This is a fantastic opportunity to join a fast-paced environment and play a key role in supporting an internationally recognised beauty brand at an exciting stage of growth. Role Overview As a Customer Care Advisor, you will be responsible for delivering exceptional support to customers. You will manage enquiries via phone, email and digital channels, ensuring every interaction reflects professionalism, care and brand excellence. This role requires strong communication skills, and a genuine interest in skincare and beauty. Key Responsibilities Respond to customer enquiries via phone, email and live chat Provide product guidance and usage support with confidence and accuracy Handle order processing, returns and delivery queries Resolve complaints efficiently and empathetically Maintain accurate customer records within CRM systems Meet and exceed service level agreements and quality standards Support campaign growth by identifying customer needs and opportunities Work collaboratively with internal teams to ensure seamless service delivery Skills & Experience Required Strong English communication skills Previous customer service experience (contact centre experience desirable) Interest in skincare, beauty or wellness Professional and confident telephone manner Strong written communication skills with excellent attention to detail Ability to work in a structured, fast-paced environment Positive attitude and team-focused approach Desirable Experience supporting international customers Experience within e-commerce or retail campaigns Beauty or skincare knowledge German Speaking What We Offer Opportunity to be part of an exciting new premium skincare partnership Supportive and energetic working environment Career progression opportunities as the campaign grows Ongoing product and skills training Competitive salary dependent on experience