Straight Line Retail Recruitment
Tunbridge Wells, Kent
Oct 21, 2025
Full time
Retail Horticultural Manager £30,000 - £34,000 + Package & Benefits Tunbridge Wells area About the Company We are a well-established retail business known for offering high-quality plants, garden products, and accessories. Our reputation is built on excellent customer service, knowledgeable staff, and a passion for creating inspiring shopping experiences. The Role Reporting to the Site General Manager, the Retail Horticultural Manager will oversee the department's day-to-day operations, focusing on team leadership, performance, and customer service. Key responsibilities include: Managing and motivating a team of General Assistants to achieve departmental goals and deliver outstanding customer service. Ensuring products, from plants to garden accessories, are well-presented, well-stocked, and commercially appealing. Driving sales through effective stock management, displays, and department layout. Supporting the team with coaching, training, and performance management to maintain high standards across all areas. Leading by example to ensure smooth, efficient, and customer-focused operations. The Candidate We are seeking a strong and experienced manager with a proven track record in leading teams, preferably in retail or customer-facing operations. While an interest in gardening is welcome, it is not essential-your focus will be on management, people development, and driving department performance. Key qualities include: Leadership experience with the ability to motivate and develop a team. Excellent organizational and problem-solving skills. Strong commercial awareness and experience driving sales performance. A supportive and hands-on approach to management. This role is ideal for someone who thrives in a dynamic retail environment and wants to lead a high-performing team within a well-known Garden Centre & Nursery business.