Pertemps North West and North Wales

Sales Administrator Location: Home Based (UK) Salary: 26,000 per annum Hours: Full-Time, 35 hours per week (Monday to Friday with a half day on Friday) About the Role We are currently recruiting on behalf of our client, Calder Lead, for an experienced and organised Sales Administrator to join their growing sales support team. This is an excellent opportunity for a customer-focused administrator who enjoys working in a fast-paced environment and takes pride in delivering exceptional service. Working remotely, you will play a key role in supporting customers, processing orders accurately, and ensuring the smooth day-to-day operation of the sales function. This is a home-based position with occasional travel (approximately four times per year) to attend team meetings at either the Chester or Gateshead office. Key ResponsibilitiesOrder Processing Process customer purchase orders accurately and efficiently. Enter and maintain sales orders using the IBM AS400 system. Check pricing, product availability, delivery details and order accuracy. Liaise with production, planning and logistics teams to ensure orders are delivered on time. Customer Service Handle incoming customer enquiries via telephone and email. Provide delivery updates and estimated delivery times. Build and maintain strong relationships with customers. Deliver a professional and responsive customer experience at all times. Complaint Resolution Manage customer queries and complaints in a professional manner. Investigate issues relating to deliveries, products, invoices or service. Work closely with internal departments to resolve issues quickly and effectively. Sales Administration Produce customer invoices and supporting documentation. Maintain accurate customer and order records. Organise and file sales documentation in line with company procedures. Assist with reporting and general administrative duties. Provide additional support to the wider Sales and Commercial teams when required. About YouTo be successful in this role, you will have: Essential Skills & Experience Previous experience within a Sales Administration, Customer Service or Order Processing role. Excellent communication skills with a confident and professional telephone manner. Strong attention to detail and a high level of accuracy. Excellent organisational and time management skills. The ability to prioritise workload and meet deadlines in a busy environment. Good working knowledge of Microsoft Office, including Outlook, Excel and Word. A proactive, positive and customer-focused approach. Desirable Experience using IBM AS400 or a similar ERP/order processing system. Previous experience within manufacturing, construction materials or distribution environments. Personal Attributes Friendly, approachable and professional. Reliable and dependable with a strong work ethic. Excellent problem-solving abilities. Positive team player who can also work independently. Calm under pressure with the ability to manage multiple priorities. What's on Offer Salary of 26,000 per annum . Fully home-based role. 35-hour working week with a half day every Friday. Company pension scheme. Holiday entitlement. Ongoing training and development opportunities. Supportive and collaborative working environment. Opportunity to join a well-established and respected UK manufacturing business. If you're an experienced Sales Administrator looking for a flexible home-based role with a successful UK manufacturer, we'd love to hear from you. Apply today to be considered.

Job Title: Customer Service Location: Widnes (WA8 7QF) Salary: 30,000- 35,000 (DOE) Hours: Monday- Thursday 08:30- 16:50, Friday 08:30- 16:00 Contract: Permanent We are currently recruiting for an experienced Customer Service Advisor for our client a leading manufacturer of high-performance water treatment and process chemicals. As a Customer Service Advisor your duties will be: - Processing customer orders. Receiving orders and booking on to the system. Liaising with hauliers. Producing relevant paperwork. Updating trade agreements. Invoicing. Liaising with the production team. Purchase order processing. Purchase invoice authorisation for hauliers. The successful Customer Service Advisor will have the following skills: - Must have worked within a similar role previously. Ability to pick up tasks quickly and efficiently. Work well as part of a team and happy to conduct other duties where necessary. Strong organisational and communication skills. Good attention to detail. Computer literate. Additional Information Permanent Position. 25 days holiday plus bank holidays. Pension Scheme. Bonus Scheme. Fully funded Christmas party and race day.

Payroll & Business Support Administrator Warrington Full Time Competitive Salary An exciting opportunity has arisen to join our fast-growing client based in Warrington. They are currently seeking a Payroll & Business Support Administrator to join their friendly and supportive team. This is a varied position that combines payroll, accounts administration, compliance, and customer service responsibilities, making it ideal for somebody who enjoys a diverse role and takes pride in delivering a professional and accurate service. You will play a key role within the business, ensuring that both hourly paid and salaried employees are paid accurately and on time, while providing first-class support to colleagues, customers, and management. Key Responsibilities Managing multiple payrolls for various sites, ensuring over 250 employees are paid accurately and on time. Handling payroll-related queries including tax, National Insurance, pensions, and statutory payments. Carrying out compliance checks to ensure all audit requirements are met. Supporting credit control activities, including chasing outstanding invoices and resolving account queries. Assisting with accounts administration and maintaining accurate financial records. Producing payroll reports, updating spreadsheets, and preparing management information for the senior leadership team and directors. Processing new starter information and ensuring all employee documentation meets compliance standards. Liaising confidently with employees, customers, and management to resolve queries effectively. Delivering exceptional customer service via telephone, email, and face-to-face interactions. Providing general administrative support across the business as required. The successful candidate will enjoy working in a fast-paced environment and have a strong eye for detail. Ideally, you will have: Previous payroll, accounts, finance, or related administrative experience. Strong administration and organisational skills. Excellent IT skills, particularly Microsoft Excel. Strong numerical and analytical ability. High levels of accuracy and attention to detail. A professional telephone manner and excellent customer service skills. The ability to work independently whilst also contributing as part of a busy team. What's on Offer? Competitive salary dependent upon experience. Comprehensive training and ongoing support. Excellent opportunities for career progression and development. Friendly and supportive working environment. The opportunity to join a successful and growing business where your contribution will be valued. If you are looking for a varied and rewarding role within a growing organisation, we'd love to hear from you. Apply today!