Smart10 Ltd, Trading as SMT Recruitment
Stevenage, Hertfordshire
Job Title: Practice Client Manager Stevenage, Hertfordshire, hybrid after probation £55,000 to £65,000 DOE + Bonus Opportunities Full Time - 35 hrs Monday to Friday, 9am - 5pm Are you an experienced practice accountant looking to take ownership of your own client portfolio within a modern and growing firm? Our client, a highly regarded and forward thinking accountancy practice based in Stevenage, is seeking an experienced Client Manager to join their expanding team. This is an excellent opportunity for a qualified accountant who enjoys building strong client relationships, providing commercial advice and acting as a trusted business partner to SME clients. You will manage your own portfolio, lead client meetings and play an important role in supporting and developing junior team members. If you are looking for a position that offers autonomy, progression and genuine influence within a growing business, this could be the ideal next step. The Role As Client Manager, you will become the primary point of contact for a varied portfolio of SME and owner managed businesses, delivering an exceptional level of service and helping clients make informed business decisions. Your responsibilities will include: - Managing your own portfolio of SME clients. - Building strong, long term relationships with business owners and directors. - Reviewing year end accounts, corporation tax returns, personal tax returns and VAT returns. - Leading client meetings and providing practical financial advice. - Preparing and presenting management accounts and financial reports. - Supporting clients with cloud based accounting software including Xero. - Identifying opportunities to provide additional advisory services. - Mentoring and developing junior members of the team. - Managing deadlines and ensuring work is completed accurately and on time. - Working closely with the Directors to support the continued growth of the practice. About You The successful candidate will be a qualified accountant with previous experience managing a client portfolio within an accountancy practice environment. You will have: - ACA, ACCA or CIMA qualification. - Previous experience managing a portfolio of clients. - Strong technical knowledge of accounts and tax. - Experience reviewing accounts and tax returns. - Excellent communication and relationship building skills. - The ability to explain financial information clearly to clients. - Experience mentoring junior team members. - Knowledge of Xero and cloud accounting systems. - Excellent organisational and time management skills. - A commercial approach and a genuine desire to help clients succeed. What's in it for you? - Commission and bonus opportunities. - Clear career progression opportunities. - Ongoing training and professional development. - Supportive and collaborative team environment. - Modern cloud based practice. - Exposure to a varied client portfolio. - Direct access to senior leadership. - 20 days holiday plus bank holidays. - Birthday day off. - Christmas shutdown - Free on site parking. - Regular team events and socials. - Casual dress code. Interested? If you are an experienced practice accountant looking for a client focused role within a progressive and growing accountancy firm, we would love to hear from you. Apply today or contact SMT for further information. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Aug 10, 2026
Full time
Job Title: Practice Client Manager Stevenage, Hertfordshire, hybrid after probation £55,000 to £65,000 DOE + Bonus Opportunities Full Time - 35 hrs Monday to Friday, 9am - 5pm Are you an experienced practice accountant looking to take ownership of your own client portfolio within a modern and growing firm? Our client, a highly regarded and forward thinking accountancy practice based in Stevenage, is seeking an experienced Client Manager to join their expanding team. This is an excellent opportunity for a qualified accountant who enjoys building strong client relationships, providing commercial advice and acting as a trusted business partner to SME clients. You will manage your own portfolio, lead client meetings and play an important role in supporting and developing junior team members. If you are looking for a position that offers autonomy, progression and genuine influence within a growing business, this could be the ideal next step. The Role As Client Manager, you will become the primary point of contact for a varied portfolio of SME and owner managed businesses, delivering an exceptional level of service and helping clients make informed business decisions. Your responsibilities will include: - Managing your own portfolio of SME clients. - Building strong, long term relationships with business owners and directors. - Reviewing year end accounts, corporation tax returns, personal tax returns and VAT returns. - Leading client meetings and providing practical financial advice. - Preparing and presenting management accounts and financial reports. - Supporting clients with cloud based accounting software including Xero. - Identifying opportunities to provide additional advisory services. - Mentoring and developing junior members of the team. - Managing deadlines and ensuring work is completed accurately and on time. - Working closely with the Directors to support the continued growth of the practice. About You The successful candidate will be a qualified accountant with previous experience managing a client portfolio within an accountancy practice environment. You will have: - ACA, ACCA or CIMA qualification. - Previous experience managing a portfolio of clients. - Strong technical knowledge of accounts and tax. - Experience reviewing accounts and tax returns. - Excellent communication and relationship building skills. - The ability to explain financial information clearly to clients. - Experience mentoring junior team members. - Knowledge of Xero and cloud accounting systems. - Excellent organisational and time management skills. - A commercial approach and a genuine desire to help clients succeed. What's in it for you? - Commission and bonus opportunities. - Clear career progression opportunities. - Ongoing training and professional development. - Supportive and collaborative team environment. - Modern cloud based practice. - Exposure to a varied client portfolio. - Direct access to senior leadership. - 20 days holiday plus bank holidays. - Birthday day off. - Christmas shutdown - Free on site parking. - Regular team events and socials. - Casual dress code. Interested? If you are an experienced practice accountant looking for a client focused role within a progressive and growing accountancy firm, we would love to hear from you. Apply today or contact SMT for further information. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per week Lead. Inspire. Deliver. Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment where no two days are the same? Are you passionate about developing people, improving processes and delivering an exceptional customer experience? Our client who is in the construction industry, is looking for an ambitious Customer Success Team Leader to join their growing business. Reporting directly to the Head of Operations, you will play a key role in leading a busy customer success team while remaining hands on in the day to day operation. About the Role This is not a role where you sit behind a desk managing from a distance. You'll be working alongside your team of five, leading by example and supporting customers while ensuring the department runs efficiently. You'll oversee your own customer region, deal with customer enquiries, quotations, order processing, invoicing and delivery queries while coaching and developing your team to deliver an outstanding customer experience. Working closely with Sales, Warehouse and Supply Chain, you'll ensure customer orders are delivered accurately and on time while driving continuous improvement across the department. Key Responsibilities Lead, motivate and develop a team of five Customer Success Advisors. Manage day to day customer service operations. Lead by example and remain actively involved in the team's workload. Monitor team performance through KPIs and service levels. Conduct one to ones, performance reviews and coaching sessions. Support recruitment, onboarding and training of new team members. Manage performance, attendance and employee development. Process customer orders, quotations and invoicing. Resolve customer issues quickly and professionally. Liaise with Warehouse and Supply Chain to ensure orders are delivered on time and in full. Identify opportunities to improve customer service and operational efficiency. About You: We're looking for someone who enjoys being part of the team and isn't afraid to roll their sleeves up. You'll have previous experience leading a customer service team within a busy environment and be confident managing performance, coaching colleagues and making decisions under pressure. Ideally you'll have experience within construction, or another technical product environment. You'll Have Previous experience leading a customer service team. Experience managing KPIs and team performance. Strong leadership and coaching skills. Excellent communication and problem solving abilities. The ability to prioritise in a fast paced environment. A proactive and organised approach. Strong IT skills, including Microsoft Office and ERP or order management systems. A commercial mindset with a focus on delivering exceptional customer service. What's on Offer Salary up to £40,000 Monday to Friday, 7:30am to 4:30pm 25 days annual leave plus Bank Holidays Christmas shutdown from Christmas Eve until the first working day in January, days allocated out of your annual leave Workplace pension Genuine opportunity to shape and develop a growing customer success team Join a successful and expanding business with ambitious growth plans Why Join? My client has built an outstanding reputation throughout the UK and Europe. The business prides itself on its people, customer experience and collaborative culture, making this an exciting opportunity for someone looking to make a real impact within a growing organisation. If you're a motivated leader who enjoys developing people, improving customer service and working as part of a close knit team, we'd love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Aug 08, 2026
Full time
Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per week Lead. Inspire. Deliver. Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment where no two days are the same? Are you passionate about developing people, improving processes and delivering an exceptional customer experience? Our client who is in the construction industry, is looking for an ambitious Customer Success Team Leader to join their growing business. Reporting directly to the Head of Operations, you will play a key role in leading a busy customer success team while remaining hands on in the day to day operation. About the Role This is not a role where you sit behind a desk managing from a distance. You'll be working alongside your team of five, leading by example and supporting customers while ensuring the department runs efficiently. You'll oversee your own customer region, deal with customer enquiries, quotations, order processing, invoicing and delivery queries while coaching and developing your team to deliver an outstanding customer experience. Working closely with Sales, Warehouse and Supply Chain, you'll ensure customer orders are delivered accurately and on time while driving continuous improvement across the department. Key Responsibilities Lead, motivate and develop a team of five Customer Success Advisors. Manage day to day customer service operations. Lead by example and remain actively involved in the team's workload. Monitor team performance through KPIs and service levels. Conduct one to ones, performance reviews and coaching sessions. Support recruitment, onboarding and training of new team members. Manage performance, attendance and employee development. Process customer orders, quotations and invoicing. Resolve customer issues quickly and professionally. Liaise with Warehouse and Supply Chain to ensure orders are delivered on time and in full. Identify opportunities to improve customer service and operational efficiency. About You: We're looking for someone who enjoys being part of the team and isn't afraid to roll their sleeves up. You'll have previous experience leading a customer service team within a busy environment and be confident managing performance, coaching colleagues and making decisions under pressure. Ideally you'll have experience within construction, or another technical product environment. You'll Have Previous experience leading a customer service team. Experience managing KPIs and team performance. Strong leadership and coaching skills. Excellent communication and problem solving abilities. The ability to prioritise in a fast paced environment. A proactive and organised approach. Strong IT skills, including Microsoft Office and ERP or order management systems. A commercial mindset with a focus on delivering exceptional customer service. What's on Offer Salary up to £40,000 Monday to Friday, 7:30am to 4:30pm 25 days annual leave plus Bank Holidays Christmas shutdown from Christmas Eve until the first working day in January, days allocated out of your annual leave Workplace pension Genuine opportunity to shape and develop a growing customer success team Join a successful and expanding business with ambitious growth plans Why Join? My client has built an outstanding reputation throughout the UK and Europe. The business prides itself on its people, customer experience and collaborative culture, making this an exciting opportunity for someone looking to make a real impact within a growing organisation. If you're a motivated leader who enjoys developing people, improving customer service and working as part of a close knit team, we'd love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Smart10 Ltd, Trading as SMT Recruitment
St. Albans, Hertfordshire
9 Month Fixed Term Contract (Maternity Cover) Location: St Albans Salary: Up £33,000 / £34,000 per annum DOE Hours: Monday to Friday, 9:00am to 5:00pm The Opportunity Our client, a well established and highly respected organisation based in St Albans, is seeking a Finance Assistant to join their busy finance team on a 9 month maternity cover contract. Reporting directly to the Head of Finance, you will play a key role in supporting the day to day financial management of the business, working closely with colleagues across the organisation to ensure the finance function operates efficiently and accurately. This is an excellent opportunity for an experienced Finance Assistant looking for a varied role with responsibility across all areas of finance. Key Responsibilities Supporting the Head of Finance with the day to day running of the finance function Updating financial spreadsheets and maintaining accurate financial records Preparing monthly management reports and profit and loss schedules Completing daily and monthly bank reconciliations Preparing and submitting VAT returns Processing tax payments as instructed Recording monthly payroll entries and payroll journals Processing pension payments and maintaining associated records Processing supplier invoices and liaising with suppliers where required Assisting with budget preparation Supporting the annual audit process Monitoring fees against targets and producing financial reports Processing and authorising bank transfers Producing reports and analysing financial data using Microsoft Excel Using Excel functions including VLOOKUPs, Pivot Tables and other advanced formulas Assisting with the development and maintenance of finance procedures and policies Providing support to senior management and colleagues across the business Skills and Experience Previous experience within a Finance Assistant or similar accounts position AAT Level 2 or equivalent finance or bookkeeping qualification would be advantageous Strong knowledge of bookkeeping and accounting procedures Previous experience with month end journals, reconciliations and management reporting Experience preparing VAT returns Payroll administration experience Excellent Microsoft Excel skills, including VLOOKUPs, Pivot Tables and reporting functions Experience using accounting or practice management software would be beneficial Excellent organisational and time management skills High level of accuracy with strong attention to detail Ability to prioritise workload and meet deadlines Strong written and verbal communication skills A positive, flexible and proactive approach to work Ability to maintain complete confidentiality when handling financial information Salary and Benefits £33,000 to £34,000 per annum Monday to Friday, 9:00am to 5:00pm 9 Month Fixed Term Contract Office based in St Albans Opportunity to work closely with an experienced Head of Finance Varied and rewarding role within a supportive and professional finance team Opportunity to work 1 day from home after completion of probation Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Aug 08, 2026
Contractor
9 Month Fixed Term Contract (Maternity Cover) Location: St Albans Salary: Up £33,000 / £34,000 per annum DOE Hours: Monday to Friday, 9:00am to 5:00pm The Opportunity Our client, a well established and highly respected organisation based in St Albans, is seeking a Finance Assistant to join their busy finance team on a 9 month maternity cover contract. Reporting directly to the Head of Finance, you will play a key role in supporting the day to day financial management of the business, working closely with colleagues across the organisation to ensure the finance function operates efficiently and accurately. This is an excellent opportunity for an experienced Finance Assistant looking for a varied role with responsibility across all areas of finance. Key Responsibilities Supporting the Head of Finance with the day to day running of the finance function Updating financial spreadsheets and maintaining accurate financial records Preparing monthly management reports and profit and loss schedules Completing daily and monthly bank reconciliations Preparing and submitting VAT returns Processing tax payments as instructed Recording monthly payroll entries and payroll journals Processing pension payments and maintaining associated records Processing supplier invoices and liaising with suppliers where required Assisting with budget preparation Supporting the annual audit process Monitoring fees against targets and producing financial reports Processing and authorising bank transfers Producing reports and analysing financial data using Microsoft Excel Using Excel functions including VLOOKUPs, Pivot Tables and other advanced formulas Assisting with the development and maintenance of finance procedures and policies Providing support to senior management and colleagues across the business Skills and Experience Previous experience within a Finance Assistant or similar accounts position AAT Level 2 or equivalent finance or bookkeeping qualification would be advantageous Strong knowledge of bookkeeping and accounting procedures Previous experience with month end journals, reconciliations and management reporting Experience preparing VAT returns Payroll administration experience Excellent Microsoft Excel skills, including VLOOKUPs, Pivot Tables and reporting functions Experience using accounting or practice management software would be beneficial Excellent organisational and time management skills High level of accuracy with strong attention to detail Ability to prioritise workload and meet deadlines Strong written and verbal communication skills A positive, flexible and proactive approach to work Ability to maintain complete confidentiality when handling financial information Salary and Benefits £33,000 to £34,000 per annum Monday to Friday, 9:00am to 5:00pm 9 Month Fixed Term Contract Office based in St Albans Opportunity to work closely with an experienced Head of Finance Varied and rewarding role within a supportive and professional finance team Opportunity to work 1 day from home after completion of probation Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Smart10 Ltd, Trading as SMT Recruitment
Hatfield, Hertfordshire
Job Title: SAP Systems Analyst (S/4 HANA) Salary: £48,000 - £52,000 Benefits: Excellent benefits package, hybrid working, ongoing professional development Duration 18 month contract Location: Hatfield Hours: Monday-Friday What you want to know about this employer • Join a globally market leader, recognised engineering and technology organisation with a reputation for innovation, quality and investing in its people. • Be part of a collaborative IT team where you'll work on business-critical SAP projects, influence system improvements and support the rollout of new technologies across the UK and Ireland. Purpose of the role We're looking for an experienced SAP Systems Analyst to take ownership of SAP S/4 HANA Sales & Distribution applications, supporting both day-to-day operations and exciting business transformation projects. Working closely with business stakeholders, IT teams and third-party partners, you'll analyse business requirements, deliver SAP solutions, support project delivery and help drive continuous improvement across the organisation. What you'll be doing • Analyse business requirements and translate them into effective SAP S/4 HANA solutions. • Lead and support end-to-end SAP projects, ensuring milestones and project objectives are achieved. • Work closely with business users, IT teams and third-party suppliers to deliver system enhancements. • Manage User Acceptance Testing (UAT), training plans and project communications. • Monitor project risks, timelines and resources while supporting continuous improvement within the PMO. • Provide ongoing SAP support and act as a trusted advisor on system functionality and future developments. What we're looking for • 4-5 years' SAP experience with end-to-end project lifecycle delivery. • Strong knowledge of SAP S/4 HANA, particularly Sales & Distribution (SD), with Finance experience also beneficial. • Working knowledge of SAP Fiori, with SAP BW reporting and Roles & Authorisations advantageous. • Excellent stakeholder management and communication skills. • A proactive problem solver with strong analytical skills and the ability to manage multiple projects. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Aug 08, 2026
Contractor
Job Title: SAP Systems Analyst (S/4 HANA) Salary: £48,000 - £52,000 Benefits: Excellent benefits package, hybrid working, ongoing professional development Duration 18 month contract Location: Hatfield Hours: Monday-Friday What you want to know about this employer • Join a globally market leader, recognised engineering and technology organisation with a reputation for innovation, quality and investing in its people. • Be part of a collaborative IT team where you'll work on business-critical SAP projects, influence system improvements and support the rollout of new technologies across the UK and Ireland. Purpose of the role We're looking for an experienced SAP Systems Analyst to take ownership of SAP S/4 HANA Sales & Distribution applications, supporting both day-to-day operations and exciting business transformation projects. Working closely with business stakeholders, IT teams and third-party partners, you'll analyse business requirements, deliver SAP solutions, support project delivery and help drive continuous improvement across the organisation. What you'll be doing • Analyse business requirements and translate them into effective SAP S/4 HANA solutions. • Lead and support end-to-end SAP projects, ensuring milestones and project objectives are achieved. • Work closely with business users, IT teams and third-party suppliers to deliver system enhancements. • Manage User Acceptance Testing (UAT), training plans and project communications. • Monitor project risks, timelines and resources while supporting continuous improvement within the PMO. • Provide ongoing SAP support and act as a trusted advisor on system functionality and future developments. What we're looking for • 4-5 years' SAP experience with end-to-end project lifecycle delivery. • Strong knowledge of SAP S/4 HANA, particularly Sales & Distribution (SD), with Finance experience also beneficial. • Working knowledge of SAP Fiori, with SAP BW reporting and Roles & Authorisations advantageous. • Excellent stakeholder management and communication skills. • A proactive problem solver with strong analytical skills and the ability to manage multiple projects. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Smart10 Ltd, Trading as SMT Recruitment
Borehamwood, Hertfordshire
German Speaking Customer Service Salary: £30,000 Benefits: Company bonus 10% (£3000) 25 days holiday Pension Private Medical Hybrid working 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for Customer Services in their German marketplace You will contribute to supporting in all aspects of the customer services procided This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment across office in Germany Experienced in delivering high-quality customer service via phone, email and face-to-face, ensuring every customer receives a professional, friendly and efficient experience. Confident in handling customer enquiries, resolving issues promptly and managing complaints with empathy while maintaining a positive customer journey. Skilled in processing orders, updating customer records, coordinating with internal departments and ensuring accurate, timely completion of all administrative tasks. Strong organisational and communication skills, with the ability to prioritise a busy workload, meet deadlines and maintain excellent attention to detail. A proactive and personable team player who builds strong customer relationships, consistently achieves service standards and contributes to improving customer satisfaction. Attributes: Fluent German/ bilingual A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction with script and relaying information Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Aug 08, 2026
Full time
German Speaking Customer Service Salary: £30,000 Benefits: Company bonus 10% (£3000) 25 days holiday Pension Private Medical Hybrid working 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for Customer Services in their German marketplace You will contribute to supporting in all aspects of the customer services procided This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment across office in Germany Experienced in delivering high-quality customer service via phone, email and face-to-face, ensuring every customer receives a professional, friendly and efficient experience. Confident in handling customer enquiries, resolving issues promptly and managing complaints with empathy while maintaining a positive customer journey. Skilled in processing orders, updating customer records, coordinating with internal departments and ensuring accurate, timely completion of all administrative tasks. Strong organisational and communication skills, with the ability to prioritise a busy workload, meet deadlines and maintain excellent attention to detail. A proactive and personable team player who builds strong customer relationships, consistently achieves service standards and contributes to improving customer satisfaction. Attributes: Fluent German/ bilingual A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction with script and relaying information Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Smart10 Ltd, Trading as SMT Recruitment
Borehamwood, Hertfordshire
Compliance Officer 12 Month Fixed Term Contract £30,000 to £35,000 37.5 hrs per week Hybrid Working Must drive to attend off site meetings Ensure Compliance. Drive Standards. Protect Quality. Are you an experienced compliance or audit professional looking to make a genuine impact within one of the UK's leading healthcare providers? Our client is seeking an Agency Compliance Officer to join their team on a 12 month fixed term contract. This is an exciting opportunity to take ownership of supplier compliance across our temporary workforce, ensuring agency partners consistently meet legislative, contractual and governance requirements that support the safe delivery of care. Working across a national supplier network, you'll conduct external compliance audits, identify areas of risk, support continuous improvement and build strong relationships with stakeholders to drive best practice. This is an autonomous role that combines governance, investigation, auditing and supplier engagement, making it ideal for someone who enjoys balancing analytical thinking with relationship management. The Opportunity Reporting into the Compliance function, you will be responsible for auditing agency suppliers that provide temporary staffing services across our client. You'll assess supplier compliance against legislation, regulatory requirements, contractual obligations and internal quality standards, ensuring the highest levels of governance are maintained throughout the temporary workforce supply chain. This is a varied role where no two days are the same. You'll manage your own audit schedule, travel to supplier locations where required, investigate compliance concerns and work collaboratively with internal teams and external partners to implement meaningful improvements. Key Responsibilities Conduct comprehensive external audits of agency suppliers against legislative, contractual and organisational standards. Review recruitment processes, worker compliance documentation, governance controls and audit trails. Identify compliance risks, process weaknesses and opportunities to strengthen supplier performance. Produce detailed audit reports with practical, evidence based recommendations. Investigate compliance concerns, establish root causes and oversee corrective actions through to completion. Build positive working relationships with agency partners, providing guidance on compliance requirements and best practice. Maintain accurate audit records and ensure findings are appropriately documented. Contribute to the ongoing development of compliance policies, governance frameworks and supplier assurance processes. Escalate significant risks where appropriate to protect patient safety and organisational compliance. About You We're looking for an organised, analytical and confident compliance professional who enjoys working independently while influencing stakeholders at all levels. You'll ideally have experience within a regulated environment such as healthcare, recruitment, temporary staffing, HR compliance, education or social care. You'll also bring: Experience conducting external or supplier audits. Strong knowledge of compliance, governance and risk management principles. Experience reviewing documentation, policies and operational controls against legal or contractual requirements. The ability to identify risks and recommend practical solutions. Excellent report writing and communication skills. Experience investigating compliance issues and monitoring corrective actions. A proactive approach with strong planning and organisational skills. Previous experience within temporary workforce or recruitment compliance would be highly advantageous. What's in it for you! Salary of £30,000 to £35,000. 33 days annual leave including bank holidays, plus your birthday off. Option to purchase additional annual leave. Career development and professional training opportunities. Blue Light Card membership. Life Assurance. 24/7 GP service and second medical opinion. Competitive pension contribution. A supportive and collaborative working environment with opportunities to develop your career. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Aug 08, 2026
Contractor
Compliance Officer 12 Month Fixed Term Contract £30,000 to £35,000 37.5 hrs per week Hybrid Working Must drive to attend off site meetings Ensure Compliance. Drive Standards. Protect Quality. Are you an experienced compliance or audit professional looking to make a genuine impact within one of the UK's leading healthcare providers? Our client is seeking an Agency Compliance Officer to join their team on a 12 month fixed term contract. This is an exciting opportunity to take ownership of supplier compliance across our temporary workforce, ensuring agency partners consistently meet legislative, contractual and governance requirements that support the safe delivery of care. Working across a national supplier network, you'll conduct external compliance audits, identify areas of risk, support continuous improvement and build strong relationships with stakeholders to drive best practice. This is an autonomous role that combines governance, investigation, auditing and supplier engagement, making it ideal for someone who enjoys balancing analytical thinking with relationship management. The Opportunity Reporting into the Compliance function, you will be responsible for auditing agency suppliers that provide temporary staffing services across our client. You'll assess supplier compliance against legislation, regulatory requirements, contractual obligations and internal quality standards, ensuring the highest levels of governance are maintained throughout the temporary workforce supply chain. This is a varied role where no two days are the same. You'll manage your own audit schedule, travel to supplier locations where required, investigate compliance concerns and work collaboratively with internal teams and external partners to implement meaningful improvements. Key Responsibilities Conduct comprehensive external audits of agency suppliers against legislative, contractual and organisational standards. Review recruitment processes, worker compliance documentation, governance controls and audit trails. Identify compliance risks, process weaknesses and opportunities to strengthen supplier performance. Produce detailed audit reports with practical, evidence based recommendations. Investigate compliance concerns, establish root causes and oversee corrective actions through to completion. Build positive working relationships with agency partners, providing guidance on compliance requirements and best practice. Maintain accurate audit records and ensure findings are appropriately documented. Contribute to the ongoing development of compliance policies, governance frameworks and supplier assurance processes. Escalate significant risks where appropriate to protect patient safety and organisational compliance. About You We're looking for an organised, analytical and confident compliance professional who enjoys working independently while influencing stakeholders at all levels. You'll ideally have experience within a regulated environment such as healthcare, recruitment, temporary staffing, HR compliance, education or social care. You'll also bring: Experience conducting external or supplier audits. Strong knowledge of compliance, governance and risk management principles. Experience reviewing documentation, policies and operational controls against legal or contractual requirements. The ability to identify risks and recommend practical solutions. Excellent report writing and communication skills. Experience investigating compliance issues and monitoring corrective actions. A proactive approach with strong planning and organisational skills. Previous experience within temporary workforce or recruitment compliance would be highly advantageous. What's in it for you! Salary of £30,000 to £35,000. 33 days annual leave including bank holidays, plus your birthday off. Option to purchase additional annual leave. Career development and professional training opportunities. Blue Light Card membership. Life Assurance. 24/7 GP service and second medical opinion. Competitive pension contribution. A supportive and collaborative working environment with opportunities to develop your career. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Smart10 Ltd, Trading as SMT Recruitment
Puckeridge, Hertfordshire
Job Title: Junior Property Manager / Property Manager Salary: £30,000 - £45,000 Location: Ware Contract: Permanent, Full Time Hours: Monday to Friday 9-5pm (1hr lunch) Company: Our client, a well-established Property Management Company based in Ware , is seeking a Junior Property Manager to oversee and manage a diverse portfolio, including blocks of flats and estate of houses. The successful candidate will work closely with Residential Management Companies, RTM Companies, and Landlords, delivering bespoke property management services that ensure full compliance with relevant legislation and legal frameworks. Responsibilities: Property Portfolio Management: Manage a portfolio of properties, ensuring the day-to-day operations run smoothly and efficiently. Client Liaison: Communicate regularly with clients, including Residential Management Companies, RTM Companies, and Landlords, to understand their needs and ensure satisfaction with the management service. Legal Compliance: Ensure all properties within the portfolio are compliant with current property laws, regulations, and legal frameworks, including health and safety, tenancy agreements, and property inspections. Reporting and Documentation: Maintain accurate and up-to-date records for all properties under management, providing clear, transparent, and timely reports to clients as needed. Tenant Relations: Support the Senior Property Manager in handling tenant inquiries, resolving issues, and maintaining positive tenant relationships. Maintenance and Repairs: Coordinate maintenance and repair services for properties, ensuring that work is completed efficiently and within budget. Financial Administration: Assist with budgeting, invoicing, and payment tracking for property-related services and costs. Property Inspections: Conduct regular inspections of properties within the portfolio to identify issues or areas needing attention. Emergency Response: Provide support during emergencies or urgent situations involving properties under management. Skills & Experience Required: A minimum of 1 years experience in property management or a related field is preferred. Fresh graduates with an interest in property management are also welcome to apply. Excellent communication skills, both written and verbal, with the ability to build relationships with clients and tenants. Strong organisational and time-management abilities, with attention to detail and the ability to handle multiple tasks simultaneously. Strong analytical and problem-solving skills, with the ability to find solutions under pressure. Proficiency in Microsoft Office and property management software is desirable (Qube) A basic understanding of property laws, leases, and regulations is an advantage, but training will be provided. A full UK driving license and access to your own vehicle are preferred due to the nature of the role. Company Benefits: 28 days holiday including bank holidays Government Pension scheme Parking available Staff events Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Aug 07, 2026
Full time
Job Title: Junior Property Manager / Property Manager Salary: £30,000 - £45,000 Location: Ware Contract: Permanent, Full Time Hours: Monday to Friday 9-5pm (1hr lunch) Company: Our client, a well-established Property Management Company based in Ware , is seeking a Junior Property Manager to oversee and manage a diverse portfolio, including blocks of flats and estate of houses. The successful candidate will work closely with Residential Management Companies, RTM Companies, and Landlords, delivering bespoke property management services that ensure full compliance with relevant legislation and legal frameworks. Responsibilities: Property Portfolio Management: Manage a portfolio of properties, ensuring the day-to-day operations run smoothly and efficiently. Client Liaison: Communicate regularly with clients, including Residential Management Companies, RTM Companies, and Landlords, to understand their needs and ensure satisfaction with the management service. Legal Compliance: Ensure all properties within the portfolio are compliant with current property laws, regulations, and legal frameworks, including health and safety, tenancy agreements, and property inspections. Reporting and Documentation: Maintain accurate and up-to-date records for all properties under management, providing clear, transparent, and timely reports to clients as needed. Tenant Relations: Support the Senior Property Manager in handling tenant inquiries, resolving issues, and maintaining positive tenant relationships. Maintenance and Repairs: Coordinate maintenance and repair services for properties, ensuring that work is completed efficiently and within budget. Financial Administration: Assist with budgeting, invoicing, and payment tracking for property-related services and costs. Property Inspections: Conduct regular inspections of properties within the portfolio to identify issues or areas needing attention. Emergency Response: Provide support during emergencies or urgent situations involving properties under management. Skills & Experience Required: A minimum of 1 years experience in property management or a related field is preferred. Fresh graduates with an interest in property management are also welcome to apply. Excellent communication skills, both written and verbal, with the ability to build relationships with clients and tenants. Strong organisational and time-management abilities, with attention to detail and the ability to handle multiple tasks simultaneously. Strong analytical and problem-solving skills, with the ability to find solutions under pressure. Proficiency in Microsoft Office and property management software is desirable (Qube) A basic understanding of property laws, leases, and regulations is an advantage, but training will be provided. A full UK driving license and access to your own vehicle are preferred due to the nature of the role. Company Benefits: 28 days holiday including bank holidays Government Pension scheme Parking available Staff events Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Customer Coordinator Location: Bishop's Stortford Salary: £29,000 per annum Contract Type: 6-month fixed term contract Working Pattern: Monday Friday, 9.00-17.30 Hybrid (1 day working from home) About the Role Our client is a successful horticultural business looking for a Customer Coordinator to support their busy Christmas operations. This is an exciting opportunity to join a growing team and play a key role in coordinating seasonal projects, ensuring clients receive an excellent service from initial enquiry through to installation and collection. You will be responsible for managing customer enquiries, preparing quotations, coordinating subcontractors and ensuring all project information is accurate and up to date. This role would suit someone who is highly organised, customer-focused and enjoys working in a fast-paced, deadline-driven environment. Key Responsibilities Act as the main point of contact for incoming Christmas enquiries from clients and internal teams. Prepare and issue accurate quotations and proposals. Coordinate subcontractors for Christmas installations across the UK. Manage installation schedules, client requirements and project expectations. Complete and issue Risk Assessments and Method Statements (RAMS). Manage the Christmas inbox, ensuring enquiries are responded to promptly and professionally. Handle incoming calls from clients, prospects and subcontractors. Maintain accurate records and update internal systems and CRM platforms. Coordinate projects involving Christmas trees, wreaths, garlands and bespoke festive displays. Liaise with internal teams to ensure projects are delivered smoothly and on time. Provide a high level of customer service throughout the project lifecycle. About You The successful candidate will have: Previous experience within customer service, administration, coordination or project support. Excellent organisational skills with the ability to manage multiple tasks and deadlines. Strong attention to detail and accuracy. Confident communication skills with the ability to build positive relationships with customers, suppliers and colleagues. A proactive approach with the ability to take ownership of tasks. Strong problem-solving skills and a positive attitude. The ability to work well under pressure during busy seasonal periods. Experience using Microsoft Office and CRM systems would be beneficial. What's on Offer £29,000 per annum. 6-month fixed term contract. Hybrid working (1 day per week from home). 25 days holiday plus UK Bank Holidays (pro rata). Lunch provided when working in the office. A friendly and supportive working environment. Employee perk of receiving free plants and flowers. This is a fantastic opportunity for an organised and enthusiastic Customer Coordinator who enjoys managing projects, building relationships and delivering excellent customer service within a creative horticultural business. Please note that there is no public transport routes to this location, so owning your own vehicle is essential. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Aug 07, 2026
Contractor
Customer Coordinator Location: Bishop's Stortford Salary: £29,000 per annum Contract Type: 6-month fixed term contract Working Pattern: Monday Friday, 9.00-17.30 Hybrid (1 day working from home) About the Role Our client is a successful horticultural business looking for a Customer Coordinator to support their busy Christmas operations. This is an exciting opportunity to join a growing team and play a key role in coordinating seasonal projects, ensuring clients receive an excellent service from initial enquiry through to installation and collection. You will be responsible for managing customer enquiries, preparing quotations, coordinating subcontractors and ensuring all project information is accurate and up to date. This role would suit someone who is highly organised, customer-focused and enjoys working in a fast-paced, deadline-driven environment. Key Responsibilities Act as the main point of contact for incoming Christmas enquiries from clients and internal teams. Prepare and issue accurate quotations and proposals. Coordinate subcontractors for Christmas installations across the UK. Manage installation schedules, client requirements and project expectations. Complete and issue Risk Assessments and Method Statements (RAMS). Manage the Christmas inbox, ensuring enquiries are responded to promptly and professionally. Handle incoming calls from clients, prospects and subcontractors. Maintain accurate records and update internal systems and CRM platforms. Coordinate projects involving Christmas trees, wreaths, garlands and bespoke festive displays. Liaise with internal teams to ensure projects are delivered smoothly and on time. Provide a high level of customer service throughout the project lifecycle. About You The successful candidate will have: Previous experience within customer service, administration, coordination or project support. Excellent organisational skills with the ability to manage multiple tasks and deadlines. Strong attention to detail and accuracy. Confident communication skills with the ability to build positive relationships with customers, suppliers and colleagues. A proactive approach with the ability to take ownership of tasks. Strong problem-solving skills and a positive attitude. The ability to work well under pressure during busy seasonal periods. Experience using Microsoft Office and CRM systems would be beneficial. What's on Offer £29,000 per annum. 6-month fixed term contract. Hybrid working (1 day per week from home). 25 days holiday plus UK Bank Holidays (pro rata). Lunch provided when working in the office. A friendly and supportive working environment. Employee perk of receiving free plants and flowers. This is a fantastic opportunity for an organised and enthusiastic Customer Coordinator who enjoys managing projects, building relationships and delivering excellent customer service within a creative horticultural business. Please note that there is no public transport routes to this location, so owning your own vehicle is essential. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Business Development Executive Hemel Hempstead (Hybrid) £35,000 per annum SMT Recruitment is working with a growing business within the construction industry to recruit a Business Development Executive. This is an excellent opportunity for a commercially minded individual to join a well established organisation where you will play a key role in driving business growth while managing the full sales process. Working on a hybrid basis from their Hemel Hempstead office, you will be responsible for developing new business opportunities, building strong relationships with architects and customers, and working closely with internal teams to ensure a seamless customer experience. Key Responsibilities Own the full sales process from initial enquiry through to order completion. Develop new business opportunities and build long term client relationships. Liaise with architects, customers, and internal departments to support projects and sales activity. Prepare quotations and process customer orders accurately. Calculate costs and provide accurate pricing, requiring strong mathematical skills. Deliver excellent customer service throughout the sales journey. Maintain CRM records and sales documentation. Support the team with general sales administration and reporting. About You Previous experience in business development, internal sales, or account management. Experience within the construction industry is highly desirable. Confident building relationships with landscape architects, customers, and internal stakeholders. Strong mathematical and numerical skills with the ability to work in both euros and pounds and calculate costs accurately. Excellent communication and organisational skills. Strong attention to detail and the ability to manage multiple priorities. Proficient in Microsoft Office and CRM systems. Self-motivated with a proactive approach to business development. If you're looking for your next opportunity in business development within the construction sector, we'd love to hear from you. Apply today or contact Smt Recruitment for a confidential discussion. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Aug 06, 2026
Full time
Business Development Executive Hemel Hempstead (Hybrid) £35,000 per annum SMT Recruitment is working with a growing business within the construction industry to recruit a Business Development Executive. This is an excellent opportunity for a commercially minded individual to join a well established organisation where you will play a key role in driving business growth while managing the full sales process. Working on a hybrid basis from their Hemel Hempstead office, you will be responsible for developing new business opportunities, building strong relationships with architects and customers, and working closely with internal teams to ensure a seamless customer experience. Key Responsibilities Own the full sales process from initial enquiry through to order completion. Develop new business opportunities and build long term client relationships. Liaise with architects, customers, and internal departments to support projects and sales activity. Prepare quotations and process customer orders accurately. Calculate costs and provide accurate pricing, requiring strong mathematical skills. Deliver excellent customer service throughout the sales journey. Maintain CRM records and sales documentation. Support the team with general sales administration and reporting. About You Previous experience in business development, internal sales, or account management. Experience within the construction industry is highly desirable. Confident building relationships with landscape architects, customers, and internal stakeholders. Strong mathematical and numerical skills with the ability to work in both euros and pounds and calculate costs accurately. Excellent communication and organisational skills. Strong attention to detail and the ability to manage multiple priorities. Proficient in Microsoft Office and CRM systems. Self-motivated with a proactive approach to business development. If you're looking for your next opportunity in business development within the construction sector, we'd love to hear from you. Apply today or contact Smt Recruitment for a confidential discussion. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Smart10 Ltd, Trading as SMT Recruitment
Biggleswade, Bedfordshire
Location: Biggleswade Pay Rate: £12.95 per hour Job Type: Full Time, Permanent Working Pattern: Office-Based Hours: Monday to Friday, 8:00am 5:30pm About the Role We are looking for a motivated and enthusiastic Customer Service Advisor to join a busy customer service team based in Biggleswade. This is a fantastic opportunity to become part of a growing online operation within a well-established business. As a Customer Service Advisor, you will provide excellent support to customers by managing enquiries, processing online orders, and ensuring a smooth customer experience across telephone, email, and online chat. This is a fully office-based role and is not hybrid . Key Responsibilities Handle inbound and outbound calls from customers and internal branches. Process customer orders placed through the company website. Process orders received from internal branches. Respond to customer enquiries via online chat and email. Track customer orders and liaise with courier networks regarding deliveries. Assist customers with website navigation and online ordering. Carry out general office administration and customer service duties. Skills & Experience Previous experience in an office-based customer service role is essential. Experience handling customer enquiries over the telephone and via email is preferred. Confident using computers and learning new systems. Excellent communication and organisational skills. Able to work independently and as part of a team. Proactive, reliable, and able to use initiative. Positive, friendly, and professional approach to customer service. What's on Offer £12.95 per hour. Salary progression opportunities. Full training on internal systems. Monday to Friday working hours (8:00am 5:30pm). Fully office-based role. Opportunity to join a stable and growing business. Supportive team environment with opportunities for career development. Ideal Candidate The successful candidate will be enthusiastic, hardworking, and customer-focused, with a strong work ethic and a willingness to learn. If you enjoy helping customers and thrive in a fast-paced office environment, we'd love to hear from you.
Aug 05, 2026
Full time
Location: Biggleswade Pay Rate: £12.95 per hour Job Type: Full Time, Permanent Working Pattern: Office-Based Hours: Monday to Friday, 8:00am 5:30pm About the Role We are looking for a motivated and enthusiastic Customer Service Advisor to join a busy customer service team based in Biggleswade. This is a fantastic opportunity to become part of a growing online operation within a well-established business. As a Customer Service Advisor, you will provide excellent support to customers by managing enquiries, processing online orders, and ensuring a smooth customer experience across telephone, email, and online chat. This is a fully office-based role and is not hybrid . Key Responsibilities Handle inbound and outbound calls from customers and internal branches. Process customer orders placed through the company website. Process orders received from internal branches. Respond to customer enquiries via online chat and email. Track customer orders and liaise with courier networks regarding deliveries. Assist customers with website navigation and online ordering. Carry out general office administration and customer service duties. Skills & Experience Previous experience in an office-based customer service role is essential. Experience handling customer enquiries over the telephone and via email is preferred. Confident using computers and learning new systems. Excellent communication and organisational skills. Able to work independently and as part of a team. Proactive, reliable, and able to use initiative. Positive, friendly, and professional approach to customer service. What's on Offer £12.95 per hour. Salary progression opportunities. Full training on internal systems. Monday to Friday working hours (8:00am 5:30pm). Fully office-based role. Opportunity to join a stable and growing business. Supportive team environment with opportunities for career development. Ideal Candidate The successful candidate will be enthusiastic, hardworking, and customer-focused, with a strong work ethic and a willingness to learn. If you enjoy helping customers and thrive in a fast-paced office environment, we'd love to hear from you.
Smart10 Ltd, Trading as SMT Recruitment
St. Albans, Hertfordshire
Receptionist and Administrator St Albans £25,000 to £30,000 per annum Monday to Friday, 8.30am to 5.00pm or 9.00am to 5.30pm Our client is looking for a friendly, organised and proactive Receptionist and Administrator to join their busy professional office. This is an excellent opportunity for someone with previous reception or administration experience who enjoys delivering excellent customer service while supporting a variety of business functions. Key Responsibilities Providing a professional front of house service by welcoming visitors and answering incoming calls Managing incoming and outgoing post, scanning and document filing Booking couriers, arranging refreshments and preparing meeting rooms Maintaining client records and handling confidential documentation Providing administrative support across different departments, including diary management, meeting coordination and document preparation Assisting with internal projects, training administration and company events Supporting general administrative duties as required Skills and Experience Previous reception or administration experience Excellent communication and customer service skills Strong organisational skills with the ability to manage multiple tasks High attention to detail Proactive with the ability to use your own initiative Confident using Microsoft Office, including Word, Outlook and PowerPoint Experience using document management systems is desirable If you are a motivated individual looking to join a professional and supportive working environment, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Aug 05, 2026
Full time
Receptionist and Administrator St Albans £25,000 to £30,000 per annum Monday to Friday, 8.30am to 5.00pm or 9.00am to 5.30pm Our client is looking for a friendly, organised and proactive Receptionist and Administrator to join their busy professional office. This is an excellent opportunity for someone with previous reception or administration experience who enjoys delivering excellent customer service while supporting a variety of business functions. Key Responsibilities Providing a professional front of house service by welcoming visitors and answering incoming calls Managing incoming and outgoing post, scanning and document filing Booking couriers, arranging refreshments and preparing meeting rooms Maintaining client records and handling confidential documentation Providing administrative support across different departments, including diary management, meeting coordination and document preparation Assisting with internal projects, training administration and company events Supporting general administrative duties as required Skills and Experience Previous reception or administration experience Excellent communication and customer service skills Strong organisational skills with the ability to manage multiple tasks High attention to detail Proactive with the ability to use your own initiative Confident using Microsoft Office, including Word, Outlook and PowerPoint Experience using document management systems is desirable If you are a motivated individual looking to join a professional and supportive working environment, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
Smart10 Ltd, Trading as SMT Recruitment
Stevenage, Hertfordshire
Temporary Receptionist Cover Stevenage SMT Recruitment is currently seeking a professional and friendly Receptionist to provide temporary holiday cover at a large serviced office in Stevenage. Dates: 1 week, 7th 14th August Hours: Monday to Friday, 8:30am 5:00pm Break: 1-hour unpaid lunch Pay Rate: £14 per hour Key Responsibilities: Welcoming and greeting visitors, clients, and contractors in a professional manner Answering and directing incoming calls Managing meeting room bookings and ensuring rooms are prepared and presentable Handling incoming and outgoing post, deliveries, and couriers Providing general administrative support when required Maintaining a professional and welcoming reception area The Ideal Candidate: Previous reception, front of house, or customer-facing experience Excellent communication and customer service skills Professional, reliable, and well-presented Confident using Microsoft Office and managing a busy reception desk Able to work independently while delivering a high standard of service This is a fantastic opportunity for an experienced Receptionist to work within a professional corporate environment and provide a first-class front of house service. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Aug 04, 2026
Seasonal
Temporary Receptionist Cover Stevenage SMT Recruitment is currently seeking a professional and friendly Receptionist to provide temporary holiday cover at a large serviced office in Stevenage. Dates: 1 week, 7th 14th August Hours: Monday to Friday, 8:30am 5:00pm Break: 1-hour unpaid lunch Pay Rate: £14 per hour Key Responsibilities: Welcoming and greeting visitors, clients, and contractors in a professional manner Answering and directing incoming calls Managing meeting room bookings and ensuring rooms are prepared and presentable Handling incoming and outgoing post, deliveries, and couriers Providing general administrative support when required Maintaining a professional and welcoming reception area The Ideal Candidate: Previous reception, front of house, or customer-facing experience Excellent communication and customer service skills Professional, reliable, and well-presented Confident using Microsoft Office and managing a busy reception desk Able to work independently while delivering a high standard of service This is a fantastic opportunity for an experienced Receptionist to work within a professional corporate environment and provide a first-class front of house service. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.