Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for a charming and engaging individual with a passion for service excellence to join our team as a Food and Beverage Supervisor. Responsibilities Assist the Food and Beverage Manager in building a team through effective leadership and setting the right example Work with the Food and Beverage Manager to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work Be highly courteous and give our guests memorable service and a lasting impression Provide exceptional service by demonstrating full knowledge of our products and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guest's needs in a resourceful manner Assist the Food and Beverage Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery Deal with guest complaints by following the correct procedures Positively promote sales awareness within the department and maximize sales opportunities Qualifications Excellent guest engagement skills Previous Hospitality experience Ability to demonstrate excellent customer service skills Previous experience handling customer requests and complaints Well organised, outgoing and service minded The ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Benefits Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team perform Equal Opportunity Statement At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Apr 24, 2026
Full time
Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for a charming and engaging individual with a passion for service excellence to join our team as a Food and Beverage Supervisor. Responsibilities Assist the Food and Beverage Manager in building a team through effective leadership and setting the right example Work with the Food and Beverage Manager to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work Be highly courteous and give our guests memorable service and a lasting impression Provide exceptional service by demonstrating full knowledge of our products and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guest's needs in a resourceful manner Assist the Food and Beverage Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery Deal with guest complaints by following the correct procedures Positively promote sales awareness within the department and maximize sales opportunities Qualifications Excellent guest engagement skills Previous Hospitality experience Ability to demonstrate excellent customer service skills Previous experience handling customer requests and complaints Well organised, outgoing and service minded The ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Benefits Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team perform Equal Opportunity Statement At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A hospitality establishment in Edinburgh is seeking a Food and Beverage Supervisor to lead a dedicated team and ensure exceptional guest experiences. Responsibilities include assisting in team building, training staff, and promoting sales awareness. The successful candidate will have strong customer service skills, previous hospitality experience, and the ability to communicate effectively with guests. Genuine career opportunities and on-the-job training are offered, making this a promising role for the right individual.
Apr 24, 2026
Full time
A hospitality establishment in Edinburgh is seeking a Food and Beverage Supervisor to lead a dedicated team and ensure exceptional guest experiences. Responsibilities include assisting in team building, training staff, and promoting sales awareness. The successful candidate will have strong customer service skills, previous hospitality experience, and the ability to communicate effectively with guests. Genuine career opportunities and on-the-job training are offered, making this a promising role for the right individual.