A luxury fashion brand in Greater London is seeking a Quality Manager for a 12-month maternity cover contract. The successful candidate will manage quality standards across the product lifecycle, reporting to the Production Director. Responsibilities include overseeing supplier compliance, conducting material analysis, and supporting sustainability initiatives. Ideal candidates will have over 5 years of experience in quality management within luxury fashion, with strong organizational skills and a solid understanding of quality standards.
Apr 23, 2026
Full time
A luxury fashion brand in Greater London is seeking a Quality Manager for a 12-month maternity cover contract. The successful candidate will manage quality standards across the product lifecycle, reporting to the Production Director. Responsibilities include overseeing supplier compliance, conducting material analysis, and supporting sustainability initiatives. Ideal candidates will have over 5 years of experience in quality management within luxury fashion, with strong organizational skills and a solid understanding of quality standards.
The Role As Boutique Manager, you will lead a small, close-knit team and set the tone for a highly client centric environment. This is a hands on role for someone who genuinely enjoys being on the shop floor, building relationships, and spending time with clients. You will: Drive a strong CRM strategy, building and nurturing a loyal client base Lead by example in appointments and personalised client experiences Create a culture where the team focuses on connection, storytelling, and conversion Take a proactive approach to client outreach and business development Work closely with Head Office on VM and product selection, ensuring the boutique reflects the brand's identity Balance a commercial mindset with a thoughtful, quality driven approach About You A people first leader who thrives on client relationships and team development Naturally hands on, leading from the front on the shop floor Strong in CRM, appointments, and clienteling Commercially aware, with the ability to convert and grow business without a high pressure approach Comfortable working in a slower paced, detail oriented environment Passionate about craftsmanship, quality, and storytelling This is an opportunity to join a brand where the pace is considered, the product is beautiful, and the focus is always on creating meaningful, lasting client relationships. Eligibility Please note that we are only able to consider candidates who are currently based in the UK and hold a valid right to work.
Apr 22, 2026
Full time
The Role As Boutique Manager, you will lead a small, close-knit team and set the tone for a highly client centric environment. This is a hands on role for someone who genuinely enjoys being on the shop floor, building relationships, and spending time with clients. You will: Drive a strong CRM strategy, building and nurturing a loyal client base Lead by example in appointments and personalised client experiences Create a culture where the team focuses on connection, storytelling, and conversion Take a proactive approach to client outreach and business development Work closely with Head Office on VM and product selection, ensuring the boutique reflects the brand's identity Balance a commercial mindset with a thoughtful, quality driven approach About You A people first leader who thrives on client relationships and team development Naturally hands on, leading from the front on the shop floor Strong in CRM, appointments, and clienteling Commercially aware, with the ability to convert and grow business without a high pressure approach Comfortable working in a slower paced, detail oriented environment Passionate about craftsmanship, quality, and storytelling This is an opportunity to join a brand where the pace is considered, the product is beautiful, and the focus is always on creating meaningful, lasting client relationships. Eligibility Please note that we are only able to consider candidates who are currently based in the UK and hold a valid right to work.
Elite are partnering with a beautiful luxury RTW brand, seeking a Quality Manager to join their Production team on a 12 month maternity cover contract. Job Description Reporting to the Production Director, you will oversee quality standards across the full product lifecycle, ensuring supplier compliance, product integrity, and alignment with business and regulatory requirements. You will also support sustainability and certification initiatives. Key Responsibilities Quality Management (Development, Production & Post-Production) Manage quality across development, production, and post-production Conduct material analysis, testing, and risk assessments Oversee supplier onboarding, audits, and performance Monitor inspections, product quality, and returns Handle non-conformities and lead corrective actions Define and track quality KPIs; deliver regular reports Ensure compliance with international regulations and maintain supplier standards Lead digital product compliance initiatives (e.g. traceability systems) Oversee labelling (care labels and disclaimers) Support CSR strategy and sustainability certification processes Profile 5+ years in quality management within luxury fashion/RTW Strong organisation, attention to detail, and autonomy Collaborative with good interpersonal skills Advanced Excel; PLM knowledge a plus Solid understanding of manufacturing processes and quality standards
Apr 22, 2026
Full time
Elite are partnering with a beautiful luxury RTW brand, seeking a Quality Manager to join their Production team on a 12 month maternity cover contract. Job Description Reporting to the Production Director, you will oversee quality standards across the full product lifecycle, ensuring supplier compliance, product integrity, and alignment with business and regulatory requirements. You will also support sustainability and certification initiatives. Key Responsibilities Quality Management (Development, Production & Post-Production) Manage quality across development, production, and post-production Conduct material analysis, testing, and risk assessments Oversee supplier onboarding, audits, and performance Monitor inspections, product quality, and returns Handle non-conformities and lead corrective actions Define and track quality KPIs; deliver regular reports Ensure compliance with international regulations and maintain supplier standards Lead digital product compliance initiatives (e.g. traceability systems) Oversee labelling (care labels and disclaimers) Support CSR strategy and sustainability certification processes Profile 5+ years in quality management within luxury fashion/RTW Strong organisation, attention to detail, and autonomy Collaborative with good interpersonal skills Advanced Excel; PLM knowledge a plus Solid understanding of manufacturing processes and quality standards
A luxury beauty brand is seeking a Boutique Manager to lead its flagship location in Greater London. The role entails enhancing client experiences, driving sales performance, and overseeing all retail operations. The ideal candidate will have previous experience in luxury retail management and a track record of exceeding sales targets. This leadership position also includes developing a talented team and collaborating with local partners to create engaging in-store events.
Apr 22, 2026
Full time
A luxury beauty brand is seeking a Boutique Manager to lead its flagship location in Greater London. The role entails enhancing client experiences, driving sales performance, and overseeing all retail operations. The ideal candidate will have previous experience in luxury retail management and a track record of exceeding sales targets. This leadership position also includes developing a talented team and collaborating with local partners to create engaging in-store events.
A luxury retail brand in Greater London is seeking a Boutique Manager to lead a small team and foster a client-centric environment. The role involves driving a strong CRM strategy while ensuring personalized experiences for clients. We are looking for a people-first leader who thrives on building relationships and developing a team in a detail-oriented setting. The ideal candidate should have a strong commercial mindset and be passionate about craftsmanship and quality, with the ability to create lasting client connections.
Apr 22, 2026
Full time
A luxury retail brand in Greater London is seeking a Boutique Manager to lead a small team and foster a client-centric environment. The role involves driving a strong CRM strategy while ensuring personalized experiences for clients. We are looking for a people-first leader who thrives on building relationships and developing a team in a detail-oriented setting. The ideal candidate should have a strong commercial mindset and be passionate about craftsmanship and quality, with the ability to create lasting client connections.
A luxury fashion retailer in Central London is seeking an experienced Boutique Manager to lead their high-profile flagship store. The ideal candidate should have proven experience in luxury retail management, a strong commercial acumen, and expertise in client relationship building. Your role will involve driving sales performance, managing a high-performing team, and creating exceptional in-store experiences for clients. If you have a passion for retail and fashion, this opportunity could be perfect for you.
Apr 21, 2026
Full time
A luxury fashion retailer in Central London is seeking an experienced Boutique Manager to lead their high-profile flagship store. The ideal candidate should have proven experience in luxury retail management, a strong commercial acumen, and expertise in client relationship building. Your role will involve driving sales performance, managing a high-performing team, and creating exceptional in-store experiences for clients. If you have a passion for retail and fashion, this opportunity could be perfect for you.
MTM Client Advisor Luxury Italian Menswear House Central London The Opportunity We are seeking a refined and commercially astute MTM Client Advisor to join a flagship boutique in Central London. This is a unique opportunity to represent one of the world's most respected luxury menswear houses - a brand synonymous with Italian craftsmanship, innovation in fabric development, and discreet elegance. This role sits at the intersection of luxury retail and bespoke tailoring. It requires someone who thrives on building deep, lasting relationships with a discerning international clientele and who understands that Made to Measure is not simply a transaction, but a personal journey. The Role As an MTM Client Advisor, you will act as a trusted style authority, delivering an exceptional, personalised experience from initial consultation through to final fitting. You will be responsible for driving MTM performance within the boutique while maintaining the highest standards of service and brand representation. You will confidently guide clients through fabric selection, garment construction, silhouette recommendations and styling, ensuring every piece reflects both the client's identity and the maison's heritage. Key Responsibilities Drive MTM sales performance, consistently exceeding individual and boutique targets Deliver private consultations and fittings with precision, confidence and discretion Develop and nurture a strong client book, leveraging CRM to build long term loyalty Proactively generate new MTM business through outreach, referrals and networking Demonstrate advanced knowledge of fabrics, construction, silhouettes and seasonal collections Collaborate with store leadership to identify commercial opportunities within the MTM category Manage orders meticulously from measurement through to delivery and final fitting Uphold impeccable presentation standards in line with the brand's understated luxury aesthetic Host and support in-store events and trunk shows to elevate the MTM proposition The Ideal Profile Proven experience in luxury menswear, tailoring or made to measure environments Strong understanding of garment construction and body measurements Commercially driven with a track record of delivering high value transactions Confident working with UHNW and international clientele Impeccable personal presentation and refined communication style Entrepreneurial mindset with a proactive approach to client development Comfortable working within a structured, heritage led environment What Makes This Role Special This is more than a sales role - it is an opportunity to represent a house that has defined modern Italian luxury for over a century. You will work within a beautifully designed flagship environment, supported by a global network and a brand that continues to innovate while remaining rooted in craftsmanship. If you are passionate about tailoring, relationship building and delivering excellence through detail, this could be the next step in your luxury retail career.
Apr 21, 2026
Full time
MTM Client Advisor Luxury Italian Menswear House Central London The Opportunity We are seeking a refined and commercially astute MTM Client Advisor to join a flagship boutique in Central London. This is a unique opportunity to represent one of the world's most respected luxury menswear houses - a brand synonymous with Italian craftsmanship, innovation in fabric development, and discreet elegance. This role sits at the intersection of luxury retail and bespoke tailoring. It requires someone who thrives on building deep, lasting relationships with a discerning international clientele and who understands that Made to Measure is not simply a transaction, but a personal journey. The Role As an MTM Client Advisor, you will act as a trusted style authority, delivering an exceptional, personalised experience from initial consultation through to final fitting. You will be responsible for driving MTM performance within the boutique while maintaining the highest standards of service and brand representation. You will confidently guide clients through fabric selection, garment construction, silhouette recommendations and styling, ensuring every piece reflects both the client's identity and the maison's heritage. Key Responsibilities Drive MTM sales performance, consistently exceeding individual and boutique targets Deliver private consultations and fittings with precision, confidence and discretion Develop and nurture a strong client book, leveraging CRM to build long term loyalty Proactively generate new MTM business through outreach, referrals and networking Demonstrate advanced knowledge of fabrics, construction, silhouettes and seasonal collections Collaborate with store leadership to identify commercial opportunities within the MTM category Manage orders meticulously from measurement through to delivery and final fitting Uphold impeccable presentation standards in line with the brand's understated luxury aesthetic Host and support in-store events and trunk shows to elevate the MTM proposition The Ideal Profile Proven experience in luxury menswear, tailoring or made to measure environments Strong understanding of garment construction and body measurements Commercially driven with a track record of delivering high value transactions Confident working with UHNW and international clientele Impeccable personal presentation and refined communication style Entrepreneurial mindset with a proactive approach to client development Comfortable working within a structured, heritage led environment What Makes This Role Special This is more than a sales role - it is an opportunity to represent a house that has defined modern Italian luxury for over a century. You will work within a beautifully designed flagship environment, supported by a global network and a brand that continues to innovate while remaining rooted in craftsmanship. If you are passionate about tailoring, relationship building and delivering excellence through detail, this could be the next step in your luxury retail career.
A luxury menswear house in Central London is seeking an MTM Client Advisor to deliver exceptional personalized experiences. This role combines luxury retail with bespoke tailoring, focusing on building deep relationships with clients. Key responsibilities include exceeding sales targets, managing client consultations and fittings, and maintaining the highest service standards. The ideal candidate has experience in luxury menswear, understands garment construction, and is confident working with ultra-high-net-worth clients. If you're passionate about tailoring and relationship-building, this is an exciting opportunity.
Apr 21, 2026
Full time
A luxury menswear house in Central London is seeking an MTM Client Advisor to deliver exceptional personalized experiences. This role combines luxury retail with bespoke tailoring, focusing on building deep relationships with clients. Key responsibilities include exceeding sales targets, managing client consultations and fittings, and maintaining the highest service standards. The ideal candidate has experience in luxury menswear, understands garment construction, and is confident working with ultra-high-net-worth clients. If you're passionate about tailoring and relationship-building, this is an exciting opportunity.
Boutique Manager - Luxury Fashion (Central London Flagship) We are seeking a commercially driven and people-focused Boutique Manager to lead a high-profile flagship boutique in Central London. This is a unique opportunity to take ownership of a refined, design-led retail environment, driving both commercial performance and an elevated client experience. This role requires a leader who thrives on the shop floor, is deeply engaged in client relationships, and can balance strategic thinking with hands on execution. Key Responsibilities Lead the overall performance of the boutique, delivering against sales, KPI and profitability targets Drive a strong commercial culture, using data and insight to inform decisions around product, staffing, and trading opportunities Own and elevate the CRM strategy, ensuring consistent client outreach, retention, and long term relationship building Actively build and maintain a high value client portfolio, leading by example in clientelling and personal styling Analyse store performance (ATV, UPT, conversion, CRM capture) and implement clear action plans to optimise results Lead daily briefings, setting clear objectives and motivating the team to deliver exceptional service and results Recruit, develop and retain a high-performing team, creating a culture of accountability, engagement and growth Coach the team on client experience, styling, storytelling and service excellence Ensure the boutique maintains impeccable standards across visual merchandising, operations, and presentation Identify and execute local business development opportunities, including events, partnerships and community engagement Oversee all operational aspects including stock management, compliance, and reporting Key Requirements Proven experience as a Store Manager / Boutique Manager within premium or luxury fashion Strong commercial acumen, with a track record of driving sales growth and KPI performance Demonstrable success in CRM strategy and clientelling, with the ability to build and retain a loyal client base A natural leader with the ability to inspire, coach and develop high-performing teams Highly present on the shop floor, leading from the front with energy and credibility Strong analytical mindset, comfortable using data to inform decisions and actions Passion for styling, product, and delivering a personalised, elevated client experience Experience within a flagship or high-profile boutique environment is highly advantageous The Ideal Candidate You are a confident and commercially astute leader who understands how to balance brand, client and business needs. You bring a strong network of clients, a passion for relationship building, and a genuine love for creating memorable in store experiences. You thrive in a boutique environment where attention to detail, service, and long-term client relationships are at the heart of success.
Apr 21, 2026
Full time
Boutique Manager - Luxury Fashion (Central London Flagship) We are seeking a commercially driven and people-focused Boutique Manager to lead a high-profile flagship boutique in Central London. This is a unique opportunity to take ownership of a refined, design-led retail environment, driving both commercial performance and an elevated client experience. This role requires a leader who thrives on the shop floor, is deeply engaged in client relationships, and can balance strategic thinking with hands on execution. Key Responsibilities Lead the overall performance of the boutique, delivering against sales, KPI and profitability targets Drive a strong commercial culture, using data and insight to inform decisions around product, staffing, and trading opportunities Own and elevate the CRM strategy, ensuring consistent client outreach, retention, and long term relationship building Actively build and maintain a high value client portfolio, leading by example in clientelling and personal styling Analyse store performance (ATV, UPT, conversion, CRM capture) and implement clear action plans to optimise results Lead daily briefings, setting clear objectives and motivating the team to deliver exceptional service and results Recruit, develop and retain a high-performing team, creating a culture of accountability, engagement and growth Coach the team on client experience, styling, storytelling and service excellence Ensure the boutique maintains impeccable standards across visual merchandising, operations, and presentation Identify and execute local business development opportunities, including events, partnerships and community engagement Oversee all operational aspects including stock management, compliance, and reporting Key Requirements Proven experience as a Store Manager / Boutique Manager within premium or luxury fashion Strong commercial acumen, with a track record of driving sales growth and KPI performance Demonstrable success in CRM strategy and clientelling, with the ability to build and retain a loyal client base A natural leader with the ability to inspire, coach and develop high-performing teams Highly present on the shop floor, leading from the front with energy and credibility Strong analytical mindset, comfortable using data to inform decisions and actions Passion for styling, product, and delivering a personalised, elevated client experience Experience within a flagship or high-profile boutique environment is highly advantageous The Ideal Candidate You are a confident and commercially astute leader who understands how to balance brand, client and business needs. You bring a strong network of clients, a passion for relationship building, and a genuine love for creating memorable in store experiences. You thrive in a boutique environment where attention to detail, service, and long-term client relationships are at the heart of success.
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
Apr 21, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.