Reflexlabels

Credit Controller Location:Mansfield, UK Job Type:Full Time ,Permanent Hours: Monday - Thursday: 8:30am - 5:00pm Friday: 9:00am - 3:00pm One in five Fridays until 5:00pm About the Company Established in 2002, Reflex Group is now the largest privately owned print and packaging company in the UK, employing over 900 people globally. The business is known for its commitment to quality, operational efficiency, ethical practices and a low environmental impact, while continuing to innovate in a fast moving industry. Due to continued growth, we are recruiting an experienced Credit Controller to join our busy finance team within the Reflex Division. The Role This is a fantastic opportunity to join a high performing, fast paced credit control team in a high volume environment. Reporting to the Credit Control Manager, you will play a key role in ensuring timely cash collection, resolving aged debt and queries, and working collaboratively with internal teams to optimise cash flow across the business. You will also provide support and cover for the Accounts Administrator when required. Key Responsibilities Manage and prioritise cash collection, with a focus on aged debt and accounts exceeding credit limits Proactively work with customers to resolve queries and improve payment performance Liaise closely with sales representatives and customer service teams Monitor, report on, and contribute to Key Performance Indicators (KPIs) Carry out credit limit reviews and review customer payment terms Maintain and manage master data in line with company policies Perform detailed account reconciliations Assist with month end close routines Provide team support and cover where required Additional Duties Process daily invoicing across the Reflex Group (multiple ledgers) Post and allocate customer payments Issue credit notes as required Upload invoices to customer portals Set up new customer accounts and delivery addresses Raise commercial invoices Skills & Experience Required Minimum 3 years' experience in Credit Control Strong numerical and analytical ability Experience working in a fast paced finance environment Excellent written and verbal communication skills Highly organised, with the ability to prioritise workloads effectively Comfortable managing a high volume of accounts across multiple business divisions Results driven with strong attention to detail

A leading printing and packaging firm is seeking an experienced Warehouse Operative to join their Newcastle site. The role involves handling goods, ensuring timely deliveries, and maintaining warehouse organization. Candidates must have previous warehouse experience, a clean driver's license for local deliveries, and a good standard of computer literacy. Shift patterns are Monday to Friday, with training provided for equipment use and procedures. This position offers an opportunity to work in a dynamic and growing company.

Customer Service Representative Established in 2002, Reflex Group is the UK's largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model. Reflex Labels is seeking a self-driven and motivated Customer Service Representative to join our team in Leicester. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations. Location: Leicester, UK Position Type: Full time, Permanent Working Hours: Monday to Friday, 09:00-17:00 Roles and Responsibilities Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner. Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels. Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products. Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained. Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers' needs are fully satisfied. Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions. Required Skills & Experience Customer Service Expertise: No experience necessary - full training provided. Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike. Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment. Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach. Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts. Print Knowledge: Experience in the print industry, particularly self-adhesive labels, is not essential due to full training being provided.

A leading print and packaging company in Leicester is seeking a motivated Customer Service Representative. This role does not require prior experience as full training will be provided. You will be responsible for customer communication, order management, and resolving complaints while maintaining accurate service records. Ideal candidates should demonstrate strong communication and organizational skills, as well as an ability to work both independently and collaboratively in a team environment.