Unico Recruitment London

An excellent opportunity has arisen for an organised and customer-focused Property Manager to join a busy Residential Lettings team. You'll manage a portfolio of residential properties, ensuring they are well maintained, compliant with current legislation, and providing an outstanding service to both landlords and tenants. Key Responsibilities Manage the day-to-day running of a residential property portfolio. Build and maintain strong relationships with landlords and tenants. Coordinate maintenance and repairs, liaising with contractors to ensure work is completed to a high standard. Carry out routine property inspections and follow up on any required actions. Monitor property compliance, ensuring all legal and statutory requirements are met. Manage tenancy renewals, rent reviews, tenancy terminations, final inspections, and deposit negotiations. Support rent collection and maintain accurate property records. Resolve property-related issues efficiently while delivering excellent customer service. About You Previous experience in residential property management. Good knowledge of lettings legislation and property management processes. Experience managing maintenance, compliance, and contractor relationships. Excellent communication, organisational, and problem-solving skills. Able to prioritise a busy workload and work effectively under pressure. Full UK driving licence and access to your own vehicle. ARLA qualification is desirable but not essential. This is a fantastic opportunity for an experienced Property Manager looking to join a professional and supportive team, with the chance to develop their career within a well-established residential lettings business. Apply today to find out more. Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion. We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily. Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search.

An exciting opportunity has arisen for an experienced Senior Associate to join a successful estate agency. This is an ideal role for someone with a proven background in residential sales and lettings who enjoys building relationships, winning new business, and delivering exceptional customer service. Key Responsibilities Generate new business through networking, referrals, and relationship building. Conduct property valuations and convert appraisals into instructions. Negotiate offers and manage sales and lettings through to completion. Build strong relationships with buyers, sellers, landlords, and tenants. Identify opportunities to cross-sell additional property-related services. Carry out property viewings and match buyers to suitable properties. Keep up to date with local market trends and relevant legislation. Support and mentor junior team members while contributing to team targets. About You Minimum of 2 years' estate agency experience . Strong valuation, negotiation, and business development skills. Proven track record of achieving sales targets and delivering excellent customer service. Excellent communication and organisational skills. Good knowledge of the residential property market and sales process. Full UK driving licence and access to your own vehicle. Experience with estate agency CRM systems is advantageous. If you're an ambitious estate agency professional looking to take the next step in your career with a business that values customer service and performance, we'd love to hear from you. Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion. We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily. Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search.

Full job description To lead and develop a multi-disciplinary team, ensuring the effective delivery of ground rent and leasehold services, high standards of customer service, operational efficiency, and compliance with relevant legislation and policies. Key Responsibilities Lead, motivate, coach, and develop the team to achieve departmental objectives and performance targets. Manage workloads, monitor KPIs, and conduct quality audits to maintain service standards. Oversee customer communications and resolve complex enquiries, complaints, and escalated cases. Ensure operational systems and records are accurate and maintained. Identify and implement process improvements to enhance efficiency and reduce costs. Monitor budgets and income performance, reporting on results and supporting the achievement of financial targets. Ensure compliance with relevant legislation, GDPR, and organisational policies. Provide operational support and undertake additional duties as required. Knowledge, Skills and Experience Experience leading and developing a team in a customer-focused environment. Strong organisational, communication, and decision-making skills. Ability to prioritise workloads, solve problems, and manage complaints effectively. Experience managing budgets, performance targets, and operational processes. Strong attention to detail with the ability to work under pressure. Personal Attributes Positive, proactive, and customer-focused. Strong leadership and interpersonal skills. Resilient, adaptable, and committed to continuous improvement. Thank you for your interest in opportunities with Unico Recruitment (London) Ltd. Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion. We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily. Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search.

Our client are a family-run maintenance company with over 25 years of experience, providing services to domestic and commercial clients across the UK and Ireland. Due to continued growth, they are looking for an organised and customer-focused individual to join our busy team. Key Responsibilities Manage customer accounts and provide excellent customer service. Liaise with clients, suppliers and fitters to coordinate flooring projects and reactive call-outs. Place material orders and ensure accurate pricing. Coordinate deliveries with manufacturers and site managers. Maintain accurate records, paperwork and job updates. Use Microsoft Office, QuickBooks and Job Tracker to manage daily tasks. About You Excellent communication and organisational skills. Strong IT skills, including Microsoft Office. Good attention to detail and problem-solving ability. Able to work in a fast-paced environment and manage multiple priorities. A positive attitude and willingness to learn. If you're looking to join a friendly, growing business where no two days are the same, we'd love to hear from you. Thank you for your interest in opportunities with Unico Recruitment (London) Ltd. Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion. We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily. Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search.

Underwriting Team Leader Property Finance (Bridging & Development Lending) Location: Borehamwood Salary: Up to £80,000 Are you an experienced underwriting professional with a strong background in bridging and short term property finance? Do you have the leadership skills to guide and develop a high-performing underwriting function within a fast-growing lender? If so, this could be the perfect next step in your career. I m currently supporting a well-established and highly respected property investment and lending business that is continuing to expand its specialist finance offering. With a strong pipeline, an ambitious leadership team, and a reputation for delivering quick, commercial decisions, they are now looking for an Underwriting Team Leader to drive quality, efficiency, and consistency across their underwriting operations. The Role: As Underwriting Team Leader, you will: Manage and mentor a team of underwriters handling bridging, refurbishment and development finance cases. Act as a senior decision-maker on complex or higher-value applications. Ensure underwriting standards, SLAs, and risk controls remain robust while supporting a fast-paced environment. Work closely with credit, operations, BDMs and senior management to streamline processes and maintain exceptional service levels. Support continuous improvement across the underwriting function as the business scales. About You: The ideal candidate will bring: Proven experience in property-based lending specifically bridging, development or specialist real-estate finance. Strong understanding of risk assessment, due diligence, legal processes and property-backed security. Prior experience coaching or managing underwriters (or ready to take a step up). A commercial mindset with the ability to balance speed and quality. Please note: candidates from an insurance underwriting background will not be suitable for this role. Why Apply? This is a fantastic opportunity to join a dynamic lender where your expertise will genuinely shape the underwriting function. You ll be part of a collaborative culture where decisions are made quickly, ideas are welcomed, and progression is actively supported. If you re ready to lead an underwriting team within a thriving property-finance environment, I d be delighted to discuss the role further. Please apply online or contact Lesley Ray at Unico Recruitment London

The Opportunity An exciting opportunity has arisen for an Assistant Property Manager to join a growing and professional property management team. This role is ideal for someone with strong organisational skills and a passion for delivering excellent customer service while managing a varied residential portfolio. You will play a key role in supporting the management of properties, ensuring maintenance issues are handled efficiently, compliance is maintained, and residents receive a high standard of service. Key Responsibilities Manage a portfolio of residential properties, ensuring high standards of service are delivered Oversee reactive maintenance, raising job orders and coordinating contractors effectively Act as a key point of contact for residents, leaseholders, and clients Respond to customer queries via phone and email within agreed timeframes Provide regular updates to customers on ongoing works, projects, and queries Conduct site visits and produce detailed reports within set deadlines Coordinate major works, ensuring all legal notices and processes are followed Liaise with contractors, obtain quotes, and ensure value for money Assist with budgeting and monitor expenditure against budgets Support the preparation and distribution of newsletters and resident communications Attend and support resident meetings, AGMs, and client meetings, including minute taking Manage insurance claims and related processes where required Compliance & Administration Ensure properties remain compliant with all relevant legislation including H&S, Fire Risk Assessments, and asbestos regulations Maintain accurate records, documentation, and reports within internal systems Ensure all documentation, contracts, and communications are stored correctly Produce reports, budgets, and updates in line with deadlines Support the preparation of seller packs and property-related documentation What We re Looking For Previous experience in property management or a similar role Good understanding of residential property management processes and compliance Strong organisational skills with the ability to manage multiple tasks Excellent communication skills, both written and verbal Ability to work independently and manage workloads effectively Proactive and customer-focused approach Experience using property management systems (e.g. Qube) desirable Working knowledge of Microsoft Office (Word, Excel) What s on Offer Opportunity to develop within a growing property management team Ongoing training and professional development Varied and fast-paced role with real responsibility Supportive and collaborative working environment Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) wishes you the best of luck in your job search. Unico Recruitment (London) operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Property Compliance Coordinator We are recruiting on behalf of an established property management business for an experienced Property Compliance Coordinator to join their business This is a key role responsible for supporting the effective management of statutory and regulatory compliance across a residential property portfolio. You will ensure that compliance requirements are understood, monitored, evidenced and followed through, helping to protect residents, clients and the organisation from regulatory, health and safety and operational risk. The role will suit someone with strong experience in property compliance, residential property management or technical property services, who understands the importance of accurate records, proactive risk management and robust audit trails. The Role As Property Compliance Coordinator, you will have responsibility for coordinating and monitoring compliance activity across a portfolio of residential properties A major part of the role will be ensuring that compliance information is accurate, current and audit-ready, with particular emphasis on identifying potential risks before they become overdue or escalate. Key Responsibilities Property Compliance & Regulatory Requirements Coordinate and monitor statutory compliance requirements across a residential property portfolio. Maintain accurate and up-to-date compliance records, ensuring all supporting evidence is available and audit-ready. Monitor inspections, testing, certification and remedial actions against required timescales. Track compliance actions through to completion and proactively identify items at risk of becoming overdue. Maintain a strong focus on ensuring high-risk compliance actions do not become overdue. Review compliance documentation to ensure it is complete, accurate and appropriately recorded. Risk Management & Auditing Maintain records of risk assessments and associated actions. Escalate significant risks, recurring issues and overdue actions promptly. Support internal and external audits by ensuring compliance records and evidence are readily available. Conduct regular property/site inspections to identify potential health, safety, maintenance and compliance risks. Contractor & Remedial Works Coordinate contractors undertaking statutory inspections, testing, planned works and remedial activity. Review contractor documentation and certification following completion of compliance-related works. Ensure relevant compliance evidence is captured and uploaded to the appropriate systems. Property & Compliance Operations Work alongside Property Managers and Estate Managers to ensure compliance requirements are understood and actioned at property level. Coordinate remedial and reactive works arising from compliance inspections and risk assessments. About You We are looking for a property compliance professional with a strong understanding of the regulatory and statutory requirements associated with residential property. You may currently be working as a Property Compliance Coordinator, Compliance Manager, Property Manager, Technical Manager, Building Compliance Coordinator or similar and be looking to take the next step in your career. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your job search. Unico Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Property Compliance Coordinator We are recruiting on behalf of an established property management business for an experienced Property Compliance Coordinator to join their business This is a key role responsible for supporting the effective management of statutory and regulatory compliance across a residential property portfolio. You will ensure that compliance requirements are understood, monitored, evidenced and followed through, helping to protect residents, clients and the organisation from regulatory, health and safety and operational risk. The role will suit someone with strong experience in property compliance, residential property management or technical property services, who understands the importance of accurate records, proactive risk management and robust audit trails. The Role As Property Compliance Coordinator, you will have responsibility for coordinating and monitoring compliance activity across a portfolio of residential properties A major part of the role will be ensuring that compliance information is accurate, current and audit-ready , with particular emphasis on identifying potential risks before they become overdue or escalate. Key Responsibilities Property Compliance & Regulatory Requirements Coordinate and monitor statutory compliance requirements across a residential property portfolio. Maintain accurate and up-to-date compliance records, ensuring all supporting evidence is available and audit-ready. Monitor inspections, testing, certification and remedial actions against required timescales. Track compliance actions through to completion and proactively identify items at risk of becoming overdue. Maintain a strong focus on ensuring high-risk compliance actions do not become overdue. Review compliance documentation to ensure it is complete, accurate and appropriately recorded. Risk Management & Auditing Maintain records of risk assessments and associated actions. Escalate significant risks, recurring issues and overdue actions promptly. Support internal and external audits by ensuring compliance records and evidence are readily available. Conduct regular property/site inspections to identify potential health, safety, maintenance and compliance risks. Contractor & Remedial Works Coordinate contractors undertaking statutory inspections, testing, planned works and remedial activity. Review contractor documentation and certification following completion of compliance-related works. Ensure relevant compliance evidence is captured and uploaded to the appropriate systems. Property & Compliance Operations Work alongside Property Managers and Estate Managers to ensure compliance requirements are understood and actioned at property level. Coordinate remedial and reactive works arising from compliance inspections and risk assessments. About You We are looking for a property compliance professional with a strong understanding of the regulatory and statutory requirements associated with residential property. You may currently be working as a Property Compliance Coordinator, Compliance Manager, Property Manager, Technical Manager, Building Compliance Coordinator or similar and be looking to take the next step in your career. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your job search. Unico Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.