SMT Recruitment

A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up to 20 employees. This position will be dealing with a high-volume of in-bound calls on a daily basis. Customer Service Advisor Working Hours: Monday to Friday 8:00am - 5:30pm Annual Leave: Starting at 20 days plus Bank Holidays, rising with length of service to a max 25 days over a 5 year period. Free Parking available Impressive client premises and facilities Full time office based Salary: £12.95 per hour - salary progression route Responsibilities will include: Inbound & outbound calls to customers and Internal Branches. Processing customer's website placed product orders Processing internal Branch placed product orders Communicating with customers via on-line chat & e-mail communications Tracking orders and liaising with all courier networks, dealing with returns Problem solving as and when required Assisting customers when using business website, placing orders etc. offering support General office / customer service duties and administrative tasks Skills, Knowledge, Qualification & Experience: Computer literate Previous experience in an office-based Customer Services environment is essential. Customer telephone & email experience would be preferred. Good communication skills. Strong work ethic and able to use own initiative. Enjoy working with people and be able to work as part of a busy customer service team. Full training will be provided internally on our client's own in-house computer systems Successful applicants will need to be motivated, enthusiastic and hard working with a positive and friendly attitude. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.

Job Title: Accounts Receivable Specialist Location: Borehamwood with a hybrid working model Salary: Circa £36,000 Position Type: Full-Time, Permanent Hours: Monday to Friday 9am to 5pm with half an hour lunch break Are you an ambitious finance professional with a deep understanding of the Order-to-Cash cycle? Are you confident in your accounting principles and ready to make a tangible impact on a newly formed team? We are partnering with a highly respected, global healthcare provider to find an innovative Accounts Receivable Specialist. This is a unique opportunity to join a brand-new team where your ideas will directly shape best practices, streamline processes, and drive continuous improvement across the AR function. If you are a self-starter who thrives on ownership and wants to play a pivotal role in financial success, we want to hear from you. Key Responsibilities Generate and issue accurate invoices in line with contractual terms via email and billing portals. Collaborate across internal departments to validate billing data and resolve discrepancies swiftly. Maintain meticulous records of all billing activities and adjustments. Take full ownership of the credit control process to optimize cash flow and reduce debtor days. Manage aged debt and proactively collect outstanding balances while building strong, professional customer relationships. Act as the primary contact for billing queries, investigating disputes, and negotiating structured repayment plans. Reconcile customer accounts and ensure precise payment allocations. Provide critical support during month-end and year-end close processes. Deliver regular reports on debtor status, risk exposure, and recommendations for improvement. Ensure strict adherence to internal financial controls, regulatory requirements, and audit preparation. Our client truly values their people, offering an industry-leading benefits package designed to support your career, health, and work-life balance: 25 days of annual leave plus bank holidays and an additional day off for your birthday 24-hour digital GP service and comprehensive wellbeing activities Competitive pension contributions and Life Assurance. Enhanced Maternity Package so you can enjoy crucial family milestones. A massive range of retail discounts, special offers, and lifestyle rewards. Note: Safely recruiting staff is a priority. The successful candidate will be required to undergo a standard DBS disclosure. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data .