Crossroads Truck & Bus Credit Controller Birstall Depot Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses, and trailers. Currently recruiting a credit controller to join our fantastic team at our Birstall depot. The successful candidate will have a positive, can do attitude and willingness to work as part of an effective team. This exciting and challenging role will require attention to detail, customers interaction and rigorous discipline. You should be a good team player and exceed customer expectations in delivering a 1st class service. Communication internally and externally will be a key requirement. A solid background in credit control or experience within a similar role / environment would be a distant advantage, however full training will be provided. The Role • Responsible for high volume of credit control chaser calls and follow-up calls. • Responsible for monthly reminder letters. • Dealing with incoming calls from customers in connection with calls made. • Processing of copy invoices to customer as required. • Control of logging disputed items onto query system. • Assisting customers with their queries; efficiently, effectively and in courteous manner. • Use of credit checking website to update references / monitoring financial. • Processing of new account applications in accordance with company guidelines. • General office duties - answering the telephone, admin support for managers etc. Hours Monday to Friday: 8:30am - 5:00pm (flexibility required). Requirements • Sage Intacct or experience within a similar credit control package. • The ability to demonstrate different approaches to chasing debt. • Strong work ethic to deliver results in a timely and efficient manner. • Time management and good organisational skills. • Self-motivated team player with a positive attitude. • Good communication skills; polite and firm telephone manner. • Strong IT skills required especially for Microsoft Excel Benefits Excellent in-house product training programme. Access to company promoted saving platform. Excellent contributory pension scheme. Comprehensive healthcare cash plan. Loyalty bonus. Friendly & professional working team. Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
May 08, 2026
Contractor
Crossroads Truck & Bus Credit Controller Birstall Depot Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses, and trailers. Currently recruiting a credit controller to join our fantastic team at our Birstall depot. The successful candidate will have a positive, can do attitude and willingness to work as part of an effective team. This exciting and challenging role will require attention to detail, customers interaction and rigorous discipline. You should be a good team player and exceed customer expectations in delivering a 1st class service. Communication internally and externally will be a key requirement. A solid background in credit control or experience within a similar role / environment would be a distant advantage, however full training will be provided. The Role • Responsible for high volume of credit control chaser calls and follow-up calls. • Responsible for monthly reminder letters. • Dealing with incoming calls from customers in connection with calls made. • Processing of copy invoices to customer as required. • Control of logging disputed items onto query system. • Assisting customers with their queries; efficiently, effectively and in courteous manner. • Use of credit checking website to update references / monitoring financial. • Processing of new account applications in accordance with company guidelines. • General office duties - answering the telephone, admin support for managers etc. Hours Monday to Friday: 8:30am - 5:00pm (flexibility required). Requirements • Sage Intacct or experience within a similar credit control package. • The ability to demonstrate different approaches to chasing debt. • Strong work ethic to deliver results in a timely and efficient manner. • Time management and good organisational skills. • Self-motivated team player with a positive attitude. • Good communication skills; polite and firm telephone manner. • Strong IT skills required especially for Microsoft Excel Benefits Excellent in-house product training programme. Access to company promoted saving platform. Excellent contributory pension scheme. Comprehensive healthcare cash plan. Loyalty bonus. Friendly & professional working team. Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role Resolve customer front counter enquiries through parts identification and price management. Book in and ensure we have part stock available for forthcoming workshop visits. Locate stock and pre-pick parts for the workshop. Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. Promote internal quarterly promotions. Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. Respond to customer enquiries in a timely manner. Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am 16.00pm / 8.30am 17.30pm Alternate Saturday mornings: 07.00am 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training is provided. What we offer Loyalty bonus. Inhouse and Volvo product training. Excellent contributory pension scheme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as opticians, physio & dentist. With a strong record for promoting within, we pride ourselves on the people, the service and team work ethic that make our business unique. So, if you re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then apply today.
Oct 03, 2025
Full time
Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role Resolve customer front counter enquiries through parts identification and price management. Book in and ensure we have part stock available for forthcoming workshop visits. Locate stock and pre-pick parts for the workshop. Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. Promote internal quarterly promotions. Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. Respond to customer enquiries in a timely manner. Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am 16.00pm / 8.30am 17.30pm Alternate Saturday mornings: 07.00am 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however full training is provided. What we offer Loyalty bonus. Inhouse and Volvo product training. Excellent contributory pension scheme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as opticians, physio & dentist. With a strong record for promoting within, we pride ourselves on the people, the service and team work ethic that make our business unique. So, if you re looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then apply today.
