Senior Client Operations Manager £48,000 - £50,000 Hybrid - 3 days on site (Hatfield, likely to be moving to St Albans) A fast-growing, global technology business is looking for a Senior Client Operations Manager to take ownership of client onboarding and drive continuous operational improvement. This is a high-impact role where you'll shape onboarding strategy, lead a small team, and partner cross-functionally to deliver a seamless, scalable client experience. The Opportunity You'll be the go-to leader for onboarding, ensuring new clients are integrated efficiently, consistently, and with a best-in-class experience. Alongside this, you'll identify inefficiencies, implement smarter ways of working, and lead projects that enhance operational performance across the business. What You'll Be Doing: Own and evolve the global onboarding function - from strategy through to execution and optimisation Lead and develop a team responsible for delivering onboarding across markets Drive continuous improvement by identifying bottlenecks and implementing scalable, efficient processes Manage onboarding as a core operational project, ensuring timelines, quality, and client experience are consistently delivered Collaborate cross-functionally (Commercial, Product, Marketing, Customer Support) to streamline workflows and improve outcomes Track performance using data and KPIs, using insights to refine onboarding and operational processes Act as the key point of accountability for onboarding delivery globally Communicate progress, risks, and outcomes clearly to senior stakeholders Lead workshops and planning sessions to align teams and drive execution Embed best practices in project delivery and operational processes What We're Looking For: Proven experience in project management, operations, or process improvement Strong track record of managing client onboarding or similar customer-facing operational processes Experience leading and developing teams Ability to drive continuous improvement and scale processes in a growing business Excellent stakeholder management and communication skills Data-driven mindset with experience using metrics and KPIs to inform decisions Comfortable working across multiple teams in a fast-paced, global environment Familiarity with tools such as Asana, Jira, Monday, or similar Certifications such as PRINCE2 or Lean Six Sigma are a plus Why Apply: Take ownership of a critical, high-visibility function Influence how onboarding is delivered globally at scale Work in a collaborative, cross-functional environment Play a key role in driving operational excellence and business growth If you're passionate about creating exceptional onboarding experiences and continuously improving how businesses operate, this is a fantastic opportunity to make a real impact.CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. To be considered for this role please apply using the link below, suitable candidates will be contacted in due course. Contact Tim Campion on (Monday to Friday, 9am - 5:30pm) or email for more information.
Aug 18, 2026
Full time
Senior Client Operations Manager £48,000 - £50,000 Hybrid - 3 days on site (Hatfield, likely to be moving to St Albans) A fast-growing, global technology business is looking for a Senior Client Operations Manager to take ownership of client onboarding and drive continuous operational improvement. This is a high-impact role where you'll shape onboarding strategy, lead a small team, and partner cross-functionally to deliver a seamless, scalable client experience. The Opportunity You'll be the go-to leader for onboarding, ensuring new clients are integrated efficiently, consistently, and with a best-in-class experience. Alongside this, you'll identify inefficiencies, implement smarter ways of working, and lead projects that enhance operational performance across the business. What You'll Be Doing: Own and evolve the global onboarding function - from strategy through to execution and optimisation Lead and develop a team responsible for delivering onboarding across markets Drive continuous improvement by identifying bottlenecks and implementing scalable, efficient processes Manage onboarding as a core operational project, ensuring timelines, quality, and client experience are consistently delivered Collaborate cross-functionally (Commercial, Product, Marketing, Customer Support) to streamline workflows and improve outcomes Track performance using data and KPIs, using insights to refine onboarding and operational processes Act as the key point of accountability for onboarding delivery globally Communicate progress, risks, and outcomes clearly to senior stakeholders Lead workshops and planning sessions to align teams and drive execution Embed best practices in project delivery and operational processes What We're Looking For: Proven experience in project management, operations, or process improvement Strong track record of managing client onboarding or similar customer-facing operational processes Experience leading and developing teams Ability to drive continuous improvement and scale processes in a growing business Excellent stakeholder management and communication skills Data-driven mindset with experience using metrics and KPIs to inform decisions Comfortable working across multiple teams in a fast-paced, global environment Familiarity with tools such as Asana, Jira, Monday, or similar Certifications such as PRINCE2 or Lean Six Sigma are a plus Why Apply: Take ownership of a critical, high-visibility function Influence how onboarding is delivered globally at scale Work in a collaborative, cross-functional environment Play a key role in driving operational excellence and business growth If you're passionate about creating exceptional onboarding experiences and continuously improving how businesses operate, this is a fantastic opportunity to make a real impact.CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. To be considered for this role please apply using the link below, suitable candidates will be contacted in due course. Contact Tim Campion on (Monday to Friday, 9am - 5:30pm) or email for more information.
CCP are delighted to partner with a growing successful company who specialise in Debt Recovery and are a leader within their market. We're currently supporting them to recruit new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles will be office-based. As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You'll work closely with internal teams to ensure queries are resolved efficiently, customers receive accurate information, and every interaction reflects the company's commitment to excellence. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: ASAP Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong personable skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling empathic conversations. If you're looking for a role where you can help and guide your customers, your driven and can handle a busy working environment in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Aug 17, 2026
Full time
CCP are delighted to partner with a growing successful company who specialise in Debt Recovery and are a leader within their market. We're currently supporting them to recruit new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles will be office-based. As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You'll work closely with internal teams to ensure queries are resolved efficiently, customers receive accurate information, and every interaction reflects the company's commitment to excellence. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: ASAP Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong personable skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling empathic conversations. If you're looking for a role where you can help and guide your customers, your driven and can handle a busy working environment in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
CCP are delighted to partner with a growing , successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based. As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: TBC Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong negotiation skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling difficult conversations. If you're looking for a role where no two days are the same, your driven and can handle a busy workload in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Aug 17, 2026
Full time
CCP are delighted to partner with a growing , successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based. As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: TBC Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong negotiation skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling difficult conversations. If you're looking for a role where no two days are the same, your driven and can handle a busy workload in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Sales Executive (Second Charge Market) Location: Central Manchester (Office-based for the first 6 months, then transitions to hybrid) Salary: £27,415 - £35,154 basic (depending on CeMAP status) - OTE £41,000 - £50,000+ CCP is proud to be partnering once again with a forward-thinking financial services provider located in central Manchester. Following continued internal progression and a sustained period of growth - driven by a steady stream of high-quality inbound leads - they are now looking to expand their team with experienced Second Charge Mortgage Advisors. This is a fantastic opportunity to join a values-led organisation that genuinely puts customer outcomes and financial wellbeing at the forefront of everything they do. If you're driven, experienced, and passionate about delivering expert advice in a thriving environment, we want to hear from you. What You'll Be Doing: Handling warm, pre-qualified leads across multiple channels Providing tailored mortgage advice that aligns with each customer's unique needs Maintaining compliance with regulatory standards (SMCR) Working within internal lending policies with integrity and transparency Achieving performance targets while delivering an exceptional customer experience Desirable (but not essential): Full or part CeMAP qualification (or willingness to complete - training and course costs all provided) What We're Looking For: 12 months of sales experience within IVA, debt management, or life insurance, and a strong understanding of regulated financial advice Strong track record of meeting or exceeding sales targets Confident communicator with strong decision-making and problem-solving skills Motivated, team-oriented, and customer-first mindset What's In It For You? Basic salary from £27,415 to £35,154 (depending on CeMAP qualification) Uncapped commission, with realistic OTE of £41,000-£50,000+ Modern city-centre offices with a vibrant and supportive team culture Access to fantastic company benefits, incentives, and career development opportunities Compliance Notice: This role falls under the FCA's Certification Regime. All offers are subject to DBS checks, credit checks, and ongoing fit-and-proper assessments in line with regulatory requirements. How to Apply: This role is being managed exclusively by Daniel Green at CCP. If you're ready to take the next step in your mortgage advisory career, apply online today. We aim to respond to all applicants within 48 hours. About CCP CCP is a specialist recruitment partner for Customer Operations and CX roles. Since 2010, we've built a reputation for connecting purpose-driven organisations with exceptional people. From household names to high-growth startups, we help brands attract and retain top customer-focused talent - while also advising on employer brand and hiring strategy.
Aug 15, 2026
Full time
Sales Executive (Second Charge Market) Location: Central Manchester (Office-based for the first 6 months, then transitions to hybrid) Salary: £27,415 - £35,154 basic (depending on CeMAP status) - OTE £41,000 - £50,000+ CCP is proud to be partnering once again with a forward-thinking financial services provider located in central Manchester. Following continued internal progression and a sustained period of growth - driven by a steady stream of high-quality inbound leads - they are now looking to expand their team with experienced Second Charge Mortgage Advisors. This is a fantastic opportunity to join a values-led organisation that genuinely puts customer outcomes and financial wellbeing at the forefront of everything they do. If you're driven, experienced, and passionate about delivering expert advice in a thriving environment, we want to hear from you. What You'll Be Doing: Handling warm, pre-qualified leads across multiple channels Providing tailored mortgage advice that aligns with each customer's unique needs Maintaining compliance with regulatory standards (SMCR) Working within internal lending policies with integrity and transparency Achieving performance targets while delivering an exceptional customer experience Desirable (but not essential): Full or part CeMAP qualification (or willingness to complete - training and course costs all provided) What We're Looking For: 12 months of sales experience within IVA, debt management, or life insurance, and a strong understanding of regulated financial advice Strong track record of meeting or exceeding sales targets Confident communicator with strong decision-making and problem-solving skills Motivated, team-oriented, and customer-first mindset What's In It For You? Basic salary from £27,415 to £35,154 (depending on CeMAP qualification) Uncapped commission, with realistic OTE of £41,000-£50,000+ Modern city-centre offices with a vibrant and supportive team culture Access to fantastic company benefits, incentives, and career development opportunities Compliance Notice: This role falls under the FCA's Certification Regime. All offers are subject to DBS checks, credit checks, and ongoing fit-and-proper assessments in line with regulatory requirements. How to Apply: This role is being managed exclusively by Daniel Green at CCP. If you're ready to take the next step in your mortgage advisory career, apply online today. We aim to respond to all applicants within 48 hours. About CCP CCP is a specialist recruitment partner for Customer Operations and CX roles. Since 2010, we've built a reputation for connecting purpose-driven organisations with exceptional people. From household names to high-growth startups, we help brands attract and retain top customer-focused talent - while also advising on employer brand and hiring strategy.
Mortgage Advisor (Second Charge Market) Location: Central Manchester (Office-based for the first 6 months, then transitions to hybrid) Salary: £27,415 - £35,154 basic (depending on CeMAP status) - OTE £41,000 - £50,000+ CCP is proud to be partnering once again with a forward-thinking financial services provider located in central Manchester. Following continued internal progression and a sustained period of growth - driven by a steady stream of high-quality inbound leads - they are now looking to expand their team with experienced Second Charge Mortgage Advisors. This is a fantastic opportunity to join a values-led organisation that genuinely puts customer outcomes and financial wellbeing at the forefront of everything they do. If you're driven, experienced, and passionate about delivering expert advice in a thriving environment, we want to hear from you. What You'll Be Doing: Handling warm, pre-qualified leads across multiple channels Providing tailored mortgage advice that aligns with each customer's unique needs Maintaining compliance with regulatory standards (SMCR) Working within internal lending policies with integrity and transparency Achieving performance targets while delivering an exceptional customer experience Desirable (but not essential): Full or part CeMAP qualification (or willingness to complete - training and course costs all provided) What We're Looking For: 12 months of sales experience within IVA, debt management, or life insurance, and a strong understanding of regulated financial advice Strong track record of meeting or exceeding sales targets Confident communicator with strong decision-making and problem-solving skills Motivated, team-oriented, and customer-first mindset What's In It For You? Basic salary from £27,415 to £35,154 (depending on CeMAP qualification) Uncapped commission, with realistic OTE of £41,000-£50,000+ Modern city-centre offices with a vibrant and supportive team culture Access to fantastic company benefits, incentives, and career development opportunities Compliance Notice: This role falls under the FCA's Certification Regime. All offers are subject to DBS checks, credit checks, and ongoing fit-and-proper assessments in line with regulatory requirements. How to Apply: This role is being managed exclusively by Daniel Green at CCP. If you're ready to take the next step in your mortgage advisory career, apply online today. We aim to respond to all applicants within 48 hours. About CCP CCP is a specialist recruitment partner for Customer Operations and CX roles. Since 2010, we've built a reputation for connecting purpose-driven organisations with exceptional people. From household names to high-growth startups, we help brands attract and retain top customer-focused talent - while also advising on employer brand and hiring strategy.
Aug 15, 2026
Full time
Mortgage Advisor (Second Charge Market) Location: Central Manchester (Office-based for the first 6 months, then transitions to hybrid) Salary: £27,415 - £35,154 basic (depending on CeMAP status) - OTE £41,000 - £50,000+ CCP is proud to be partnering once again with a forward-thinking financial services provider located in central Manchester. Following continued internal progression and a sustained period of growth - driven by a steady stream of high-quality inbound leads - they are now looking to expand their team with experienced Second Charge Mortgage Advisors. This is a fantastic opportunity to join a values-led organisation that genuinely puts customer outcomes and financial wellbeing at the forefront of everything they do. If you're driven, experienced, and passionate about delivering expert advice in a thriving environment, we want to hear from you. What You'll Be Doing: Handling warm, pre-qualified leads across multiple channels Providing tailored mortgage advice that aligns with each customer's unique needs Maintaining compliance with regulatory standards (SMCR) Working within internal lending policies with integrity and transparency Achieving performance targets while delivering an exceptional customer experience Desirable (but not essential): Full or part CeMAP qualification (or willingness to complete - training and course costs all provided) What We're Looking For: 12 months of sales experience within IVA, debt management, or life insurance, and a strong understanding of regulated financial advice Strong track record of meeting or exceeding sales targets Confident communicator with strong decision-making and problem-solving skills Motivated, team-oriented, and customer-first mindset What's In It For You? Basic salary from £27,415 to £35,154 (depending on CeMAP qualification) Uncapped commission, with realistic OTE of £41,000-£50,000+ Modern city-centre offices with a vibrant and supportive team culture Access to fantastic company benefits, incentives, and career development opportunities Compliance Notice: This role falls under the FCA's Certification Regime. All offers are subject to DBS checks, credit checks, and ongoing fit-and-proper assessments in line with regulatory requirements. How to Apply: This role is being managed exclusively by Daniel Green at CCP. If you're ready to take the next step in your mortgage advisory career, apply online today. We aim to respond to all applicants within 48 hours. About CCP CCP is a specialist recruitment partner for Customer Operations and CX roles. Since 2010, we've built a reputation for connecting purpose-driven organisations with exceptional people. From household names to high-growth startups, we help brands attract and retain top customer-focused talent - while also advising on employer brand and hiring strategy.
Salary up to £30,000, with uncapped commission (top performers earning over £65,000)Full time, on site - Clifton, ManchesterMonday to Friday, plus every other Saturday. CCP are working with one of the UK's fastest growing car credit brokers to assist them with the appointment of a Sales Executive to join their vibrant office on a full-time basis. Are you an energetic and highly motivated sales professional looking for an exciting new opportunity in the car finance industry? Would you like to work with an organisation offering comprehensive training, internal courses and a supportive management structure? Located in Clifton, their modern office is best accessed by car with ample free parking available on site. This is an office-based role with shifts falling between 8:45am - 7:00pm (Monday to Friday), and every other Saturday (10:00am - 5:00pm, with a day off midweek). Basic salary is up to £30,000 with an attractive uncapped commission structure. Top performers are currently earning over £65,000! As a Car Finance Sales Executive, you will: Be target driven and thrive in fast paced, ever-changing environment. Handle daily leads, guiding customers through the entire buying journey. Qualify customers and effectively manage a busy pipeline. Act as a product specialist ensuring the vehicle matches customers' needs. Liaise between customers, dealers and lenders to secure the best car and finance rates. Boast at least 2 years of phone-based sales experience (preferably in a similar industry). Benefits: Uncapped commission structure. 28 days holiday, plus your birthday off. Company pension scheme. Free onsite parking. Gym membership. Company events. Apply today to be considered for this exciting role as a Sales Finance Sales Executive. This is an exciting opportunity to work with a growing organisation that values growth, innovation and customer satisfaction. Contact Daniel Green on (Monday to Friday, 9am - 5:30pm) or email for more information. CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. To be considered for this role please apply using the link below, suitable candidates will be contacted in due course.
Aug 14, 2026
Full time
Salary up to £30,000, with uncapped commission (top performers earning over £65,000)Full time, on site - Clifton, ManchesterMonday to Friday, plus every other Saturday. CCP are working with one of the UK's fastest growing car credit brokers to assist them with the appointment of a Sales Executive to join their vibrant office on a full-time basis. Are you an energetic and highly motivated sales professional looking for an exciting new opportunity in the car finance industry? Would you like to work with an organisation offering comprehensive training, internal courses and a supportive management structure? Located in Clifton, their modern office is best accessed by car with ample free parking available on site. This is an office-based role with shifts falling between 8:45am - 7:00pm (Monday to Friday), and every other Saturday (10:00am - 5:00pm, with a day off midweek). Basic salary is up to £30,000 with an attractive uncapped commission structure. Top performers are currently earning over £65,000! As a Car Finance Sales Executive, you will: Be target driven and thrive in fast paced, ever-changing environment. Handle daily leads, guiding customers through the entire buying journey. Qualify customers and effectively manage a busy pipeline. Act as a product specialist ensuring the vehicle matches customers' needs. Liaise between customers, dealers and lenders to secure the best car and finance rates. Boast at least 2 years of phone-based sales experience (preferably in a similar industry). Benefits: Uncapped commission structure. 28 days holiday, plus your birthday off. Company pension scheme. Free onsite parking. Gym membership. Company events. Apply today to be considered for this exciting role as a Sales Finance Sales Executive. This is an exciting opportunity to work with a growing organisation that values growth, innovation and customer satisfaction. Contact Daniel Green on (Monday to Friday, 9am - 5:30pm) or email for more information. CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. To be considered for this role please apply using the link below, suitable candidates will be contacted in due course.
