Join one of the UK's fastest-growing fire and security specialists. Who we are EA-RS Group Ltd provides end-to-end fire safety, security, and compliance solutions, helping organisations keep people and buildings safe. We design, install, and maintain critical systems including fire alarms, suppression systems, and security controls across sectors such as healthcare, education, housing, and commercial properties. About the Role The purpose of Service Coordinator - Social Housing is to be responsible for planning and coordinating engineers' workloads, ensuring excellent customer service, and maximising operational efficiency. You'll be the first point of contact for customers requiring reactive call-outs, planned preventative maintenance (PPM), and remedial works. Working closely with engineers, subcontractors, and internal departments, you'll play a key role in ensuring our service commitments and customer KPIs are consistently achieved. This role is site based in Birmingham office. What You ll Be Doing Supporting a team of approximately 4 7 field engineers. Scheduling planned preventative maintenance (PPM) visits. Coordinating reactive service calls, revisits, and remedial works. Managing engineers' diaries to maximise productivity and utilisation. Act as the first point of contact for customer enquiries, providing a professional and responsive service. Ensuring service visits are scheduled efficiently and in line with company procedures. Monitoring customer KPIs and communicate proactively where service levels may be impacted. Liaising with customers, engineers, subcontractors, and internal teams to deliver a seamless service. Raising subcontractor orders and coordinate external contractors where required. Reviewing engineer reports and service data to ensure accuracy, professionalism, and compliance. Tracking job completion and ensure all documentation is returned promptly. Maintaining accurate records within the service management system. Supporting the wider service team and assist with national and key accounts as required. What We re Looking For Excellent communication and customer service skills. Experience in scheduling, planning or coordinating field-based engineers or service teams. Strong organisational skills with the ability to prioritise a busy workload. A calm, resilient approach in a fast-paced environment. Good problem-solving skills and the ability to resolve customer queries effectively. Good IT skills, including Microsoft Word, Excel and Outlook. Desirable Experience within a service, facilities management, engineering or maintenance environment. Knowledge of engineering products or spare parts (training will be provided). Experience using service management or scheduling software. Ability to learn quickly and adapt to changing priorities. Why Join Us? Attractive salary package Excellent training and development opportunities Pension scheme Opportunity to grow within a supportive and expanding business EA-RS Group Ltd is an inclusive employer committed to equality, diversity, and creating a culture where everyone feels valued and supported. We welcome applications from individuals of all backgrounds and experiences.
Jul 05, 2026
Full time
Join one of the UK's fastest-growing fire and security specialists. Who we are EA-RS Group Ltd provides end-to-end fire safety, security, and compliance solutions, helping organisations keep people and buildings safe. We design, install, and maintain critical systems including fire alarms, suppression systems, and security controls across sectors such as healthcare, education, housing, and commercial properties. About the Role The purpose of Service Coordinator - Social Housing is to be responsible for planning and coordinating engineers' workloads, ensuring excellent customer service, and maximising operational efficiency. You'll be the first point of contact for customers requiring reactive call-outs, planned preventative maintenance (PPM), and remedial works. Working closely with engineers, subcontractors, and internal departments, you'll play a key role in ensuring our service commitments and customer KPIs are consistently achieved. This role is site based in Birmingham office. What You ll Be Doing Supporting a team of approximately 4 7 field engineers. Scheduling planned preventative maintenance (PPM) visits. Coordinating reactive service calls, revisits, and remedial works. Managing engineers' diaries to maximise productivity and utilisation. Act as the first point of contact for customer enquiries, providing a professional and responsive service. Ensuring service visits are scheduled efficiently and in line with company procedures. Monitoring customer KPIs and communicate proactively where service levels may be impacted. Liaising with customers, engineers, subcontractors, and internal teams to deliver a seamless service. Raising subcontractor orders and coordinate external contractors where required. Reviewing engineer reports and service data to ensure accuracy, professionalism, and compliance. Tracking job completion and ensure all documentation is returned promptly. Maintaining accurate records within the service management system. Supporting the wider service team and assist with national and key accounts as required. What We re Looking For Excellent communication and customer service skills. Experience in scheduling, planning or coordinating field-based engineers or service teams. Strong organisational skills with the ability to prioritise a busy workload. A calm, resilient approach in a fast-paced environment. Good problem-solving skills and the ability to resolve customer queries effectively. Good IT skills, including Microsoft Word, Excel and Outlook. Desirable Experience within a service, facilities management, engineering or maintenance environment. Knowledge of engineering products or spare parts (training will be provided). Experience using service management or scheduling software. Ability to learn quickly and adapt to changing priorities. Why Join Us? Attractive salary package Excellent training and development opportunities Pension scheme Opportunity to grow within a supportive and expanding business EA-RS Group Ltd is an inclusive employer committed to equality, diversity, and creating a culture where everyone feels valued and supported. We welcome applications from individuals of all backgrounds and experiences.
EA-RS Group is looking for a Service Engineer due to increased workload, covering London and the surrounding areas. A company vehicle will be provided along with overtime and call out rates. About EA-RS Group At EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care. We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment. If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence , Accountability , Respect , and Service . What We're Looking For: The Access Control & Door Entry Systems Engineer is responsible for the installation, maintenance, servicing, fault finding, and commissioning of access control, door entry, intercom, and associated security systems. The role requires ensuring all systems operate effectively, comply with relevant standards, and meet client requirements. Key Responsibilities include: Install, commission, service, and maintain access control, door entry, intercom, and associated security systems. Diagnose and repair faults efficiently, ensuring minimal disruption to clients. Carry out planned preventative maintenance (PPM) and emergency call-out works. Configure and program access control software, user credentials, and system settings. Complete testing and commissioning of new installations to manufacturer and industry standards. Produce accurate service reports, maintenance records, and compliance documentation. Liaise professionally with clients, site managers, and end users. Ensure all work is completed in accordance with health and safety regulations and company procedures. Identify opportunities for system upgrades, remedial works, and service improvements. What We Offer: Competitive salary. Company vehicle or car allowance. Pension scheme. Annual leave entitlement. Ongoing training and professional development. Career progression opportunities within a growing business. Employee wellbeing initiatives. Supportive and collaborative working environment. Diversity, Equity & Inclusion EA-RS Group is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. Right to Work All offers of employment are subject to the successful completion of pre-employment checks, which may include verification of qualifications, employment history, references, and proof of the right to work in the UK. Data Protection Any personal information submitted as part of your application will be processed in accordance with applicable data protection legislation and used solely for recruitment purposes. Information will be handled securely and retained only for as long as necessary to fulfil recruitment and legal obligations.
Jun 30, 2026
Full time
EA-RS Group is looking for a Service Engineer due to increased workload, covering London and the surrounding areas. A company vehicle will be provided along with overtime and call out rates. About EA-RS Group At EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care. We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment. If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence , Accountability , Respect , and Service . What We're Looking For: The Access Control & Door Entry Systems Engineer is responsible for the installation, maintenance, servicing, fault finding, and commissioning of access control, door entry, intercom, and associated security systems. The role requires ensuring all systems operate effectively, comply with relevant standards, and meet client requirements. Key Responsibilities include: Install, commission, service, and maintain access control, door entry, intercom, and associated security systems. Diagnose and repair faults efficiently, ensuring minimal disruption to clients. Carry out planned preventative maintenance (PPM) and emergency call-out works. Configure and program access control software, user credentials, and system settings. Complete testing and commissioning of new installations to manufacturer and industry standards. Produce accurate service reports, maintenance records, and compliance documentation. Liaise professionally with clients, site managers, and end users. Ensure all work is completed in accordance with health and safety regulations and company procedures. Identify opportunities for system upgrades, remedial works, and service improvements. What We Offer: Competitive salary. Company vehicle or car allowance. Pension scheme. Annual leave entitlement. Ongoing training and professional development. Career progression opportunities within a growing business. Employee wellbeing initiatives. Supportive and collaborative working environment. Diversity, Equity & Inclusion EA-RS Group is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. Right to Work All offers of employment are subject to the successful completion of pre-employment checks, which may include verification of qualifications, employment history, references, and proof of the right to work in the UK. Data Protection Any personal information submitted as part of your application will be processed in accordance with applicable data protection legislation and used solely for recruitment purposes. Information will be handled securely and retained only for as long as necessary to fulfil recruitment and legal obligations.
EA-RS Group is looking for a Lead Fire Damper Tester to due to increased workload covering the Midlands area. Overtime available and a vehicle, tablet and mobile phone. About EA-RS Group At EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care. We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment. If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence , Accountability , Respect , and Service . What We're Looking For: We are looking for an experienced Lead Fire Damper Tester to join our growing team. This is a hands-on leadership role responsible for carrying out fire damper inspections, testing, and reporting while supervising a small team of engineers to ensure works are completed safely, efficiently, and to the highest standard. The successful candidate will have a strong understanding of fire damper compliance and be confident leading engineers on site, liaising with clients, and ensuring projects are delivered on time. Key Responsibilities include: Lead and supervise a team of Fire Damper Test Engineers. Carry out fire damper inspections and testing in accordance with BS 9999 and current industry guidance. Complete detailed digital inspection reports, including photographic evidence. Identify defective or non-compliant dampers and recommend remedial works. Ensure all work is completed in line with health and safety legislation and company procedures. Plan daily workloads and support engineers on site. Conduct quality checks to ensure compliance with company standards. Liaise professionally with clients, site managers, and facilities teams. Assist with training and mentoring new engineers. What We Offer: Competitive salary. Company vehicle or car allowance. Pension scheme. Annual leave entitlement. Ongoing training and professional development. Career progression opportunities within a growing business. Employee wellbeing initiatives. Supportive and collaborative working environment. Diversity, Equity & Inclusion EA-RS Group is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. Right to Work All offers of employment are subject to the successful completion of pre-employment checks, which may include verification of qualifications, employment history, references, and proof of the right to work in the UK. Data Protection Any personal information submitted as part of your application will be processed in accordance with applicable data protection legislation and used solely for recruitment purposes. Information will be handled securely and retained only for as long as necessary to fulfil recruitment and legal obligations.
Jun 30, 2026
Full time
EA-RS Group is looking for a Lead Fire Damper Tester to due to increased workload covering the Midlands area. Overtime available and a vehicle, tablet and mobile phone. About EA-RS Group At EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care. We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment. If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence , Accountability , Respect , and Service . What We're Looking For: We are looking for an experienced Lead Fire Damper Tester to join our growing team. This is a hands-on leadership role responsible for carrying out fire damper inspections, testing, and reporting while supervising a small team of engineers to ensure works are completed safely, efficiently, and to the highest standard. The successful candidate will have a strong understanding of fire damper compliance and be confident leading engineers on site, liaising with clients, and ensuring projects are delivered on time. Key Responsibilities include: Lead and supervise a team of Fire Damper Test Engineers. Carry out fire damper inspections and testing in accordance with BS 9999 and current industry guidance. Complete detailed digital inspection reports, including photographic evidence. Identify defective or non-compliant dampers and recommend remedial works. Ensure all work is completed in line with health and safety legislation and company procedures. Plan daily workloads and support engineers on site. Conduct quality checks to ensure compliance with company standards. Liaise professionally with clients, site managers, and facilities teams. Assist with training and mentoring new engineers. What We Offer: Competitive salary. Company vehicle or car allowance. Pension scheme. Annual leave entitlement. Ongoing training and professional development. Career progression opportunities within a growing business. Employee wellbeing initiatives. Supportive and collaborative working environment. Diversity, Equity & Inclusion EA-RS Group is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. Right to Work All offers of employment are subject to the successful completion of pre-employment checks, which may include verification of qualifications, employment history, references, and proof of the right to work in the UK. Data Protection Any personal information submitted as part of your application will be processed in accordance with applicable data protection legislation and used solely for recruitment purposes. Information will be handled securely and retained only for as long as necessary to fulfil recruitment and legal obligations.
EA-RS Group is looking for a Service Engineers that specialise in Fire. I am interested in all levels of experience and you need experience in at least one core fire protection discipline (fire alarms, emergency lighting, or extinguishers). About EA-RS Group At EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care. We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment. If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence , Accountability , Respect , and Service . What We're Looking For: The Fire Engineer is responsible for the inspection, servicing, maintenance, testing, and repair of a wide range of fire protection and life safety systems. This includes fire detection and alarm systems, emergency lighting, fire extinguishers, and associated fire safety equipment. The role ensures all systems remain fully operational, compliant with relevant legislation and standards, and meet client and regulatory requirements across various building types. Key Responsibilities include: Fire Alarm Systems Service, maintain, fault-find, and repair fire alarm systems (addressable and conventional). Carry out installation, commissioning, and system upgrades. Test detectors, sounders, panels, interfaces, and cause-and-effect programming. Emergency Lighting Inspect, test, and maintain emergency lighting systems in line with BS 5266. Carry out duration testing, fault diagnosis, and lamp/battery replacements. Complete reports and certification following inspections. Identify non-compliant installations and recommend remedial works. Fire Extinguishers & Portable Equipment Inspect, service, and maintain fire extinguishers in accordance with BS 5306. Replace, refill, and correctly tag extinguishers as required. Ensure correct extinguisher types are installed in appropriate locations. Conduct fire extinguisher surveys and compliance checks. Additional Fire & Life Safety Systems Test and maintain smoke control systems, AOVs, and fire dampers where required. Support maintenance of dry risers, hose reels, and suppression systems (where competent). Interface fire systems with access control, door release, and building management systems. Assist with fire risk assessment remedial actions when required. General Duties Carry out planned preventative maintenance (PPM) and reactive call-outs. Diagnose faults and carry out effective repairs in a timely manner. Complete detailed service reports, certification, and compliance documentation. Liaise professionally with clients, site managers, and contractors. Ensure all work is completed in line with company procedures and health & safety regulations. Maintain tools, equipment, and company vehicle to a high standard. Identify system deficiencies and recommend improvements or upgrades. What We Offer: Competitive salary. Company vehicle or car allowance. Pension scheme. Annual leave entitlement. Ongoing training and professional development. Career progression opportunities within a growing business. Supportive and collaborative working environment. Diversity, Equity & Inclusion EA-RS Group is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. Right to Work All offers of employment are subject to the successful completion of pre-employment checks, which may include verification of qualifications, employment history, references, and proof of the right to work in the UK. Data Protection Any personal information submitted as part of your application will be processed in accordance with applicable data protection legislation and used solely for recruitment purposes. Information will be handled securely and retained only for as long as necessary to fulfil recruitment and legal obligations.
Jun 30, 2026
Full time
EA-RS Group is looking for a Service Engineers that specialise in Fire. I am interested in all levels of experience and you need experience in at least one core fire protection discipline (fire alarms, emergency lighting, or extinguishers). About EA-RS Group At EA-RS Group, we deliver specialist Fire and Security solutions that protect people, property, and businesses across the UK. Our reputation is built on technical expertise, reliable service delivery, and a commitment to maintaining the highest standards of safety, compliance, and customer care. We partner with clients across a range of sectors, providing end-to-end support from design and installation through to maintenance and ongoing service. As we continue to grow, we remain focused on building long-term relationships with our customers and creating opportunities for talented professionals to develop their careers within a supportive and forward-thinking environment. If you are passionate about delivering high-quality Fire and Security solutions and share our commitment and success which is driven by our people and the values that guide everything we do; Excellence , Accountability , Respect , and Service . What We're Looking For: The Fire Engineer is responsible for the inspection, servicing, maintenance, testing, and repair of a wide range of fire protection and life safety systems. This includes fire detection and alarm systems, emergency lighting, fire extinguishers, and associated fire safety equipment. The role ensures all systems remain fully operational, compliant with relevant legislation and standards, and meet client and regulatory requirements across various building types. Key Responsibilities include: Fire Alarm Systems Service, maintain, fault-find, and repair fire alarm systems (addressable and conventional). Carry out installation, commissioning, and system upgrades. Test detectors, sounders, panels, interfaces, and cause-and-effect programming. Emergency Lighting Inspect, test, and maintain emergency lighting systems in line with BS 5266. Carry out duration testing, fault diagnosis, and lamp/battery replacements. Complete reports and certification following inspections. Identify non-compliant installations and recommend remedial works. Fire Extinguishers & Portable Equipment Inspect, service, and maintain fire extinguishers in accordance with BS 5306. Replace, refill, and correctly tag extinguishers as required. Ensure correct extinguisher types are installed in appropriate locations. Conduct fire extinguisher surveys and compliance checks. Additional Fire & Life Safety Systems Test and maintain smoke control systems, AOVs, and fire dampers where required. Support maintenance of dry risers, hose reels, and suppression systems (where competent). Interface fire systems with access control, door release, and building management systems. Assist with fire risk assessment remedial actions when required. General Duties Carry out planned preventative maintenance (PPM) and reactive call-outs. Diagnose faults and carry out effective repairs in a timely manner. Complete detailed service reports, certification, and compliance documentation. Liaise professionally with clients, site managers, and contractors. Ensure all work is completed in line with company procedures and health & safety regulations. Maintain tools, equipment, and company vehicle to a high standard. Identify system deficiencies and recommend improvements or upgrades. What We Offer: Competitive salary. Company vehicle or car allowance. Pension scheme. Annual leave entitlement. Ongoing training and professional development. Career progression opportunities within a growing business. Supportive and collaborative working environment. Diversity, Equity & Inclusion EA-RS Group is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. Right to Work All offers of employment are subject to the successful completion of pre-employment checks, which may include verification of qualifications, employment history, references, and proof of the right to work in the UK. Data Protection Any personal information submitted as part of your application will be processed in accordance with applicable data protection legislation and used solely for recruitment purposes. Information will be handled securely and retained only for as long as necessary to fulfil recruitment and legal obligations.
