Receptionist London £35,000 to £40,000 Receptionist needed for a London Bank near Bank Tube with excellent customer service skills. A great company in a great location within a great building offering great benefits needs a candidate who can deliver great 5 customer services to their range of UHNW clientele. This FOH ambassador role is an involved role with varied duties and an opportunity to have some of the best benefits available in London. This exciting position would also involve organising, improving and taking a hand in updating their reception services. Previous FOH receptionist experience or cabin crew experience is necessary. Reception Duties: Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time Requirements: Previous Cabin Crew & FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs
Jul 16, 2026
Full time
Receptionist London £35,000 to £40,000 Receptionist needed for a London Bank near Bank Tube with excellent customer service skills. A great company in a great location within a great building offering great benefits needs a candidate who can deliver great 5 customer services to their range of UHNW clientele. This FOH ambassador role is an involved role with varied duties and an opportunity to have some of the best benefits available in London. This exciting position would also involve organising, improving and taking a hand in updating their reception services. Previous FOH receptionist experience or cabin crew experience is necessary. Reception Duties: Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time Requirements: Previous Cabin Crew & FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs
Head of Guest Services LONDON (UK Wide Role) £70,000 Guest Services Senior Manager needed for London Finance Firm - National Role covering the UK - We are seeking an experienced Multi Site Manager to oversee service delivery across a UK-wide portfolio, with two days per week based in London. This role is responsible for driving consistent service standards, improving the tenant experience, and ensuring a hospitality-led approach across all sites. Key Responsibilities Service Standards & Strategy Develop and maintain consistent service standards across the UK portfolio. Ensure a premium, hospitality-led experience across all locations. Identify and implement service improvements. Operational Management Oversee multi-site operations including reception, hospitality, concierge, and meeting room services. Support site teams to maintain strong presentation and service standards. Ensure consistent delivery across London and regional locations. Tenant Engagement Develop initiatives to improve tenant satisfaction and engagement. Build strong relationships with occupiers, clients, and service partners. Support tenant retention through high-quality service delivery. Performance & Reporting Monitor service performance through KPIs and tenant feedback. Review trends and recommend improvements. Present clear updates to senior stakeholders. Leadership & Development Coach and support site-based teams across the portfolio. Promote consistent service behaviours and standards. Help develop teams to deliver a high-quality client experience. Skills & Experience Experience in a Regional Client Services Manager, Account Manager, Workplace Experience Manager, or similar multi-site role. Background in corporate services, commercial property, workplace experience, hospitality, or facilities management. Comfortable managing a UK-wide portfolio with regular London presence. Strong stakeholder management and client relationship skills. Experience improving service standards across multiple sites. Organised, proactive, and confident working with regional teams.
Jul 16, 2026
Full time
Head of Guest Services LONDON (UK Wide Role) £70,000 Guest Services Senior Manager needed for London Finance Firm - National Role covering the UK - We are seeking an experienced Multi Site Manager to oversee service delivery across a UK-wide portfolio, with two days per week based in London. This role is responsible for driving consistent service standards, improving the tenant experience, and ensuring a hospitality-led approach across all sites. Key Responsibilities Service Standards & Strategy Develop and maintain consistent service standards across the UK portfolio. Ensure a premium, hospitality-led experience across all locations. Identify and implement service improvements. Operational Management Oversee multi-site operations including reception, hospitality, concierge, and meeting room services. Support site teams to maintain strong presentation and service standards. Ensure consistent delivery across London and regional locations. Tenant Engagement Develop initiatives to improve tenant satisfaction and engagement. Build strong relationships with occupiers, clients, and service partners. Support tenant retention through high-quality service delivery. Performance & Reporting Monitor service performance through KPIs and tenant feedback. Review trends and recommend improvements. Present clear updates to senior stakeholders. Leadership & Development Coach and support site-based teams across the portfolio. Promote consistent service behaviours and standards. Help develop teams to deliver a high-quality client experience. Skills & Experience Experience in a Regional Client Services Manager, Account Manager, Workplace Experience Manager, or similar multi-site role. Background in corporate services, commercial property, workplace experience, hospitality, or facilities management. Comfortable managing a UK-wide portfolio with regular London presence. Strong stakeholder management and client relationship skills. Experience improving service standards across multiple sites. Organised, proactive, and confident working with regional teams.
Ex Cabin Crew for Executive Reception - Bank London £30,000 to £35,000 Receptionist Ex-Cabin Crew needed for London Boutique financial services in the City. Working within state of the art fabulous 6 offices, this firm needs a Receptionist or Ex-Cabin Crew to work alongside a small team. You will be providing excellent front of house and administration, reservations and some PA duties - providing the highest levels of 5 customer service. Previous Cabin Crew or FOH receptionist experience is necessary. Reception Duties: Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time Requirements: Previous Cabin Crew or FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!
Jul 15, 2026
Full time
Ex Cabin Crew for Executive Reception - Bank London £30,000 to £35,000 Receptionist Ex-Cabin Crew needed for London Boutique financial services in the City. Working within state of the art fabulous 6 offices, this firm needs a Receptionist or Ex-Cabin Crew to work alongside a small team. You will be providing excellent front of house and administration, reservations and some PA duties - providing the highest levels of 5 customer service. Previous Cabin Crew or FOH receptionist experience is necessary. Reception Duties: Overseeing the switchboard and being the firms ambassador for some incoming calls Screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference calls Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time Requirements: Previous Cabin Crew or FOH/Reception experience Wonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!
