Niamo Allure Limited

Salon Receptionist / Manager Location Niamo Nails, 2 Spring Street, London W2 3RA Job Type Full-time, permanent position. About Niamo Nails Niamo Nails is a boutique nail salon in Bayswater, London, known for its high standard of finish, warm client experience, and excellent reputation with a loyal, growing clientele. We are looking for an organised, personable Salon Receptionist / Manager to be the welcoming face of the salon and to help keep day-to-day operations running smoothly. The Role This is a hybrid front-of-house and operational role, ideal for someone who enjoys client-facing work as much as staying on top of the administrative and organisational side of running a busy salon. You will be the first point of contact for clients, manage bookings, and support the smooth day-to-day running of the salon, working closely with the salon owner and technicians. Key Responsibilities Warmly greet and welcome clients, ensuring a professional and friendly first impression Manage the appointment booking system (Fresha), including scheduling, confirmations, and rebookings Handle client enquiries in person, by phone, and online, responding promptly and professionally Take payments and manage end-of-day reconciliations and till procedures Oversee day-to-day salon operations, including stock levels, supply ordering, and supplier liaison Support rota planning and coordination of technician schedules Ensure the reception and salon areas are kept clean, tidy, and presentable at all times Handle client feedback and any concerns promptly and professionally, escalating where necessary Support marketing and loyalty scheme administration, including the salon's referral and stamp card schemes Assist with onboarding of new staff and ensure salon policies and standards are maintained Support the salon owner with basic administrative and compliance tasks as required What We're Looking For Previous experience in a receptionist, salon management, or customer-facing role, ideally within beauty or hospitality Excellent organisational skills and the ability to multitask in a busy environment Confident, friendly, and professional communication skills, both in person and on the phone Experience using booking software (Fresha experience a strong advantage) A proactive, can-do attitude with strong attention to detail Basic administrative and numeracy skills, including handling payments and reconciliations Reliable, punctual, and comfortable taking ownership of day-to-day salon operations Right to work in the UK What We Offer Competitive salary, dependent on experience A supportive, friendly working environment in a well-established, boutique salon Opportunities to grow into a broader management role as the salon expands Staff discount on salon treatments How to Apply Please send your CV and a brief covering note outlining your relevant experience.

Nail Artist Location: Niamo Nails, 2 Spring Street, London W2 3RA Job Type: Full-time or part-time considered. Permanent position. About Niamo Nails Niamo Nails is a boutique nail salon in Bayswater, London, known for a high standard of finish, a warm client experience, and an excellent reputation with our regular clientele. We are looking to add a talented and reliable Nail Artist to our growing team. The Nail Technician Role We are seeking an experienced Nail Artist with a strong portfolio, a track record of excellent client reviews, and the ability to consistently maintain a high standard of work across all treatments. This is an ideal opportunity for a technician who takes genuine pride in their craft and wants to build a loyal client base within a supportive, professional salon environment. Nail Technician Key Responsibilities Deliver manicures, pedicures, gel and acrylic extensions, and nail art to a consistently high, salon-standard finish Carry out treatments safely and hygienically, in line with salon health and safety and infection control protocols Conduct thorough client consultations, including pre-treatment health checks where required Maintain excellent client care standards, building rapport and encouraging repeat bookings and positive reviews Keep the workstation, tools, and treatment area clean, organised, and fully stocked Stay current with the latest nail art trends, techniques, and product developments Accurately manage appointment timings and maintain the salon's booking system (Fresha) Support the wider team and uphold Niamo Nails' brand standards at all times What We're Looking For in a Nail Technician NVQ Level 2 or 3 (or equivalent) qualification in nail technology / beauty therapy Proven experience as a Nail Artist, ideally within a salon setting Excellent client reviews and a strong, verifiable portfolio of work A meticulous, consistent approach with genuine pride in maintaining a high standard of work Strong hand-painted nail art and/or acrylic/gel extension skills Friendly, professional manner with excellent communication and customer service skills Reliable, punctual, and able to work well as part of a small team Right to work in the UK What We Offer Competitive salary and commission structure A busy, well-established client base A welcoming, professional working environment Ongoing training and product familiarisation Opportunities to develop within a growing brand How to Apply Please send your CV, a brief covering note, and examples of your recent work (photos or portfolio link).