Transcomm Recruitment Ltd

A family run online retailer is looking to employ an organised, proactive individual to join our Admin, back office team. Working alongside our existing Customer Services Assistant, you will play a key role in providing general administrative duties, plus some afterr-sales support. Happy for either Part Time: Monday to Friday 9am to 3pm or Full Time monday to Friday 9am to 5pm. ROLE: Administrator Hours: Part time or Full Time SALARY: 13 per hour LOCATION: Dunstable ROLE: This is a varied Admin, sales support and day-to-day operational administration role. You will provide back office administration, ensuring orders and order forms are correctly completed and that customers receive their orders on time, helping to keep orders moving smoothly behind the scenes and some basic aftersales support. Initially you will focus on admin and operational tasks, with full training provided. As you develop, you will gain responsibility across a wider range of areas including sales support enquiries, purchasing and stock management, with the aim of becoming capable of handling the vast majority of day-to-day customer enquiries independently. -Administrative duties -Resolve delivery issues, returns, refunds and missing parcel enquiries -Handle straight forward sales support enquiries and prepare payment links and pro-forma invoices -Process website orders and help ensure they progress smoothly from order to delivery -Monitor supplier orders, tracking information and delivery performance -Dispatch selected products from our office and arrange export shipments where required -Assist with stock management, supplier ordering and maintaining accurate stock information -Send product samples and help follow up sales opportunities -Work closely with colleagues to continually improve our systems and customer experience EXPERIENCE REQUIRED: -Friendly, professional and confident communicating by telephone and email, mainly administrative, back office expeirnce -Exceptionally organised, with excellent attention to detail -Comfortable working in an office environment as part of a small team -Able to manage multiple tasks and prioritise effectively -Calm under pressure and enjoys solving problems -Comfortable using computer systems and keen to learn new software -Proactive, reliable and happy taking ownership of their work

A major commercial vehicle manufacturer is looking for a workshop Controller / Manager day-to-day management of workshop and staff. The role holder will also liaise with service team, other departments and customers whilst being the key influencer of department KPI s. The role is responsible for ensuring all scheduled events are planned and managed with un-scheduled events assigned to suitable HGV technicians ensuring productivity is maximised and deadlines are adhered too. As line manager for technicians the role holder is responsible for coaching and development of the team. Quality checking, audit and compliance as well as health and safety are also important elements of this role. Role: Workshop Controller / Manager LOCATION: Reading BASIC SALARY: £45k to £50k BENEFITS: Bonus, overtime, pension, life assurance etc. ROLE: To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels. To manage the commercial Vehicle workshop, manage and train HGV Technicians on a daily basis. • Generating Profit: To deliver profit in line with the business plan by maximising technician efficiency and hours sold. • To ensure strong collaboration with the Depot Manager to introduce change in outdated working practices that offer significant benefit the business, staff and our customers. • To ensure a strong relationship is maintained with Warranty/Technical Departments and ensure internal system processes are followed using manufacturer systems and Enhanced Diagnostic process in every instance. • Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair, to be able to follow specific warranty processes and to be able to use standard repair times so that the job order may be processed quickly and efficiently. EXPERIENCE REQUIRED: Must have workshop management, supervisors experience in a commercial vehicle or similar automotive sector, Good, sound knowledge of Large Goods Vehicle Operators License legislation. Also any mechanical or technician background in commercial vehicles, and either have experience of IRTEC, BTEC or City & Guilds qualifications would be an advantage, but NOT essential. Looking for a strong-minded manager of people and operations

A family-run freight forwarding and haulage company is looking for a business development manager - BDM to grow our UK and international road-freight business, mainly same day, next day transport, UK haulage and European road freight. High monthly based commission earning potential, current BDM in their 2nd year earning above £100,000 per annum ROLE: BDM LOCATION: Sales Region: West midlands, east Midlands up to and including Yorkshire BASIC SALARY: £30k to £37k COMMISSION: Uncapped: £55,000 in year one; £90,000 in year two BENEFITS: Monthly uncapped commission, with 20% paid on qualifying monthly business above £3,000. Continuing commission on the ongoing monthly business generated by the accounts you win. £250 per month car allowance, plus business mileage. Mobile phone and laptop. Company pension. On-site parking. Home-working flexibility HOURS: Monday Friday, 9:00am 5:30pm. Hybrid, remote role ROLE: This is a role for someone who already understands the pace, pressure and opportunity in same-day transport, UK haulage and European road freight. You will know how to open doors, uncover transport pain points, quote with confidence and turn one-off movements into valuable, long-term accounts. In return, you will have a trusted service portfolio, genuine operational support and a recurring, uncapped commission structure that rewards the business you continue to build. You will take ownership of new-business development across the UK and international road-freight services. Your focus will be on generating sustainable, profitable revenue rather than chasing unsuitable volume. Your day-to-day responsibilities will include: •Building your own prospect list and target market through research, telephone prospecting, email campaigns, networking and referrals. •Proactively contacting prospective customers against mutually agreed targets and developing a consistent, high-quality new-business pipeline. •Selling and promoting the full service range once contact has been established, with particular emphasis on same-day courier, UK haulage, full and part loads, groupage and European road freight. •Identifying opportunities to cross-sell international courier, customs support, air and sea freight, parcels, pallets and warehousing where they meet the customer s needs. •Developing relationships with decisionmakers in sectors where service, reliability and responsiveness matter, including manufacturing, distribution, retail, construction, healthcare and public-sector supply chains. •Preparing accurate, commercially sound quotations and proposals, then following up professionally and persistently to convert opportunities. EXPERIENCE REQUIRED: Must have a provable track record of winning business in UK same-day transport, haulage or road freight. Must have a UK driving licence