Syntax Consultancy Ltd

1st Line IT Support Engineer Derby (Hybrid) Permanent £27,000 - £30,000 (DOE) 1st Line IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 1st line level including problem diagnosis, trouble-shooting + fixes. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ideally September/October 2026. Hybrid Working working from the Derby office 4 days/week, with the option to work 1 day/week from home (WFH). Benefits include: £27-30k Salary (DOE) + 22 Days Holiday (plus BHs) + day off on your Birthday + Hybrid Working + Pension + Health Care + Training & Career Development: Providing 1st line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex IT incidents. Providing IT support across a range of customer IT environments including: Desktop PCs, Servers, Networks, IT Infrastructure, Peripherals, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard / Draytek), WDS, Intune, Entra. Communicating with end users, working to agreed SLAs, updating the IT Helpdesk Ticketing system + writing clear IT documentation. Assisting in the delivery of IT projects including: IT installations, rollouts, laptop upgrades, migrations + printer deployments. Advantageous Skills: VMware / Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. IT qualifications advantageous: CompTIA, MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, Cyber Essentials (or similar). Working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred.

Network Security Engineer (SC Cleared) UK Remote/Hybrid 6 Month Contract £380/day (Outside IR35) Network Security Engineer needed with active SC Security Clearance for a 6 Month Contract. Start ASAP in August/September 2026. The vast majority of the work is expected to be remote. However, there may be occasional travel to UK customer sites including - Warwick, Wokingham, Corsham + Farnborough. Working with a global IT Consultancy supporting a leading Telecoms end client: Must have strong hands-on experience of: F5, Zscaler + Palo Alto technologies. Checkpoint, Juniper, Bluecoat, Cisco Network Solutions Technical Ownership of Customer Security infrastructure estate, processes, procedures, documentation + life cycle management. Acting as technical point of reference + escalation for Security related changes, modifications + projects for firewall rule bases. Technical point of contact for vendor support for security infrastructure incidents. Design of customer networks including the support of High Level design (HLD) and Low Level design (LLD). Providing technical support, Change management, for hard physical changes + soft remote changes, customer inventory management, hardware software, EOL. Advantageous Skills: Checkpoint, Juniper, Bluecoat, Cisco Network Solutions, Cisco IPT / QoS / 802.1x / Inflobox DNS, Switches, Wireless, VPN (ipsec, SSL VPN, DMVPN, WAN Routing Protocols. Telecoms industry sector experience preferred. Must have active SC Security Clearance .

Java Developer Java AWS Angular Leeds (Hybrid) Permanent £80,000 £90,000 (DOE) Java Developer with Core Java and Spring Boot , AWS & Angular needed for a permanent career opportunity based in Leeds (Hybrid). Start ASAP ideally August/September 2026. Hybrid Working 2 days/week remote (WFH), and 3 days/week working on-site from the Leeds office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects. Key skills, experience + duties to include: Java Developer needed with strong front/back-end development skills + experience of AWS Cloud environments . Designing, developing + implementation robust + secure Java software solutions using Core Java and Spring Boot . AWS Cloud Services including: AWS S3, AWS Lambda, AWS Step Functions, Athena, Glue, DynamoDB, OpenSearch, CloudFormation, API Gateway, ECS, CloudWatch. Technical Environment: Core Java, Spring Boot, AWS Cloud Services, AngularJS , Jenkins, NodeJS, SQL/NoSQL databases, DynamoDB, GitHub, Backend, Frontend, CI/CD, DevOps, Kotlin, (url removed). Advantageous skills: understanding of DevOps/DevSecOps concepts, Docker, Containerisation + AWS Associate Developer accreditation. Benefits: Salary to £80k-90k (DOE) + Hybrid + 10% Bonus + Pension + Death in Service + Health Care Plan + More.

Salesforce Administrator Derbyshire (Hybrid) Permanent £30,000 - £40,000 (DOE) Salesforce Administrator needed for a permanent career opportunity based in Derbyshire (Hybrid). Start ASAP during Summer 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working on-site from the office based north of Derby . A chance to work with a specialist IT Consultancy business. Salesforce Administrator to provide day-to-day operational support Salesforce users and managed service clients. Providing technical support to Salesforce customers and their specific Salesforce implementations to agreed SLAs. Responsible for a range of Salesforce support requests including: bug fixes, queries, changes + basic development requests. In-depth experience of various Salesforce products including: Sales Cloud, Service Cloud, Experience Cloud + Omniscript configuration. Strong Salesforce core configuration skills including: objects, flows, fields + permissions. Owning the end-to-end Salesforce operational support cycle including: analysis, investigation, trouble-shooting, problem-solving, implementation + reporting. Working directly with existing customers across various channels including: phone, email, messaging + Salesforce Experience Cloud. Advantageous: Salesforce Certified Platform Administrator, Salesforce Non-Profit Cloud, Marketing Cloud Engagement, Apex Coding, LWCs + IT Consultancies. Benefits Include: £30-40k Salary (DOE) + Hybrid Working + 25 Days Holiday (plus BHs) + Pension + Healthcare + Professional Training.

Boomi Architect London (Remote) 3 Month Rolling Contract £500/day (Outside IR35) Boomi Architect needed for a 3 Month Rolling Contract based in London (Hybrid). Start ASAP in August/September 2026. Primarily working remotely from home with occasional travel to offices in London and Telford . A chance to work with a leading global IT transformation on a large-scale Government project. Paying up to £500/day (Outside IR35). Start ASAP during Summer 2026. Key skills, experience + tasks will include: Boomi Solution Architect with a strong focus on Boomi / iPaaS, API Management, Event Streaming, integration architecture, governance + technical leadership. Integration Adoption & Project Onboarding - architecture engagement + onboarding of priority projects onto the strategic integration platform (e.g. SDEC, S4H, DWIT). Production of project-specific integration designs aligned to approved iPaaS, API and Streaming patterns. Completion of architecture assurance reviews and design recommendations for onboarding projects. Support projects through technical discovery, design and implementation phases. Reusable Integration Asset Library: design and document reusable implementation patterns, templates + reference architectures: API integrations, event-driven integration, MFT integrations API Management Capability Enablement: design + implement API product, governance processes, define standards for API design, security, versioning, observability, publication, creation of an API catalogue for iPaaS clients. Event Streaming Capability Enablement: design + document event-driven architecture standards, define topic management, event taxonomy + governance approaches. Engineering & Supplier Technical Leadership: hands-on architecture support, coaching, technical direction, + support agile delivery teams through sprint planning, design reviews + technical decision-making. Platform Operational Readiness: define architecture requirements for Observability, Monitoring, Logging, Alerting, Resilience, Disaster Recovery (DR), DevSecOps integration Integration Governance & Assurance: establish architecture review processes for integrations delivered through iPaaS + dDevelop technical standards, guardrails and compliance criteria + Assurance Reviews. Platform Roadmap + Capability Evolution: identify capability gaps across iPaaS, API Management and Event Streaming, support proof-of-concepts and evaluations of emerging integration capabilities. Data Sharing Discovery & Solution Design: analyse discovery information to identify data sharing requirements, constraints, dependencies, data flows, integration patterns + design considerations.

Salesforce Vlocity Architect 3 Month Contract Newbury (Hybrid) £550/day (Outside IR35) Salesforce Vlocity Architect needed for a 3 Month Rolling Contract based in Newbury (Hybrid). Start ASAP ideally August 2026. Hybrid Working 3 days/week remote (WFH) + 2 days/week working from the office in Newbury . Paying up to £550/day (Outside IR35). Working with a global IT Consultancy supporting a Telecoms end client with a Salesforce integration programme: Hands on Salesforce Vlocity platform architecture design, development + implementation experience on Vlocity CPQ + Order Management. Implementing end-to-end CRM solutions using Sales Cloud, Service Cloud + Community Cloud. Transforming business requirement into Salesforce Vlcoity functional / technical requirements specifications + solution design documentation. Requirements gathering, estimating scope of work, proposals + supporting pre-sales + conducting customer workshops during project discovery phase. Collaborating with key stakeholders to define client business needs + translate these into technical solutions. Expertise in Lead Management process, Quote to Cash, Case Management + Call Centre processes. Integration between Salesforce + other systems using SOAP + REST API. Experience of App Exchange products, Wave Cloud + Salesforce Vlocity Marketing preferred. Salesforce Vlcoity CPQ, OM certifications preferred.

BMC Helix Engineer (SC Cleared) Andover (Hybrid) 6 Month Contract £500/day (Outside IR35) BMC Helix Engineer needed with active SC Security Clearance and Helix migration + implementation project experience. 6 Month Contract based in Andover (Hybrid). Start ASAP ideally August 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working on-site. Paying up to £500/day (Outside IR35). A chance to work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management. Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows. Acting as technical escalation point, monitoring platform health + managing upgrades / patches. Other Tasks: BMC Helix iPaaS / Integration Service, AR System workflows, Filters, Escalations, Active Links + Smart IT configuration. Scripting: Python, PowerShell, Bash for automation tasks. BMC Helix Discovery (ADDM) + CMDB data modelling. ITIL v4 Foundation Certification preferred.