MAG Manchester Airports Group
Manchester Airport, Cheshire
SAP Systems Analyst - S/4HANA Transformation 2-Year Fixed Term Contract Manchester Airport / Hybrid Working Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities through decarbonisation, skills and employment programmes, and community engagement initiatives. At MAG, we recognise that creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues. We are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 10% company contribution pension 25 days holiday plus bank holidays Free onsite parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service The Role As a SAP Systems Analyst, you'll play a key role in MAG's ambitious Finance Transformation Programme as we migrate from SAP ECC to S/4HANA Private Cloud. Working within our Technology team, you'll help shape and deliver a modern SAP Finance and Procurement landscape, supporting core S/4HANA functionality alongside integrated solutions including Concur, Ariba and BlackLine. You'll work closely with Finance colleagues, Product teams, Solution Architects and implementation partners to ensure our future SAP ecosystem delivers the capabilities, controls and efficiencies required to support MAG's long-term strategy. You'll be involved throughout the full programme lifecycle, from fit-to-standard workshops and solution design through to testing, go-live and post-implementation stabilisation. This is a hands-on role for someone who enjoys solving business challenges through technology, challenging design assumptions and ensuring high-quality SAP solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement processes. Reviewing and constructively challenging configuration designs and functional specifications produced by implementation partners. Taking ownership of defined areas of the SAP solution and ensuring design quality throughout delivery. Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness activities. Assisting with go-live, hypercare and stabilisation activities. Identifying opportunities to improve processes and enhance the effectiveness of the SAP Finance landscape. What Will Make You Successful in the Role? You'll bring functional SAP expertise together with strong analytical and stakeholder management skills. You'll be comfortable working in a transformation environment and able to bridge the gap between business requirements and technology solutions. We're looking for someone with: Hands-on SAP S/4HANA configuration experience across Finance and Procurement processes. Strong understanding of the Universal Journal and the key differences between ECC and S/4HANA. Experience of at least one full SAP implementation lifecycle from discovery through to go-live. Experience supporting period-end and year-end close activities within a live SAP environment. Experience reviewing and challenging solution designs and functional specifications. Knowledge of at least two of the following solutions: Concur, Ariba or BlackLine. Strong business analysis and systems analysis capability. Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders. Strong problem-solving, documentation and critical-thinking skills. It Would Be Great (But Not Essential) If You Also Have: Experience across Concur, Ariba and BlackLine. Knowledge of SAP Group Reporting. Experience working within a RISE with SAP or S/4HANA Private Cloud environment. Understanding of Clean Core principles and SAP extensibility approaches. Experience with parallel accounting and multi-ledger configurations. Exposure to embedded analytics and Finance reporting within S/4HANA. SAP S/4HANA certification in Finance, FICO or related modules. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
SAP Systems Analyst - S/4HANA Transformation 2-Year Fixed Term Contract Manchester Airport / Hybrid Working Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities through decarbonisation, skills and employment programmes, and community engagement initiatives. At MAG, we recognise that creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues. We are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 10% company contribution pension 25 days holiday plus bank holidays Free onsite parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service The Role As a SAP Systems Analyst, you'll play a key role in MAG's ambitious Finance Transformation Programme as we migrate from SAP ECC to S/4HANA Private Cloud. Working within our Technology team, you'll help shape and deliver a modern SAP Finance and Procurement landscape, supporting core S/4HANA functionality alongside integrated solutions including Concur, Ariba and BlackLine. You'll work closely with Finance colleagues, Product teams, Solution Architects and implementation partners to ensure our future SAP ecosystem delivers the capabilities, controls and efficiencies required to support MAG's long-term strategy. You'll be involved throughout the full programme lifecycle, from fit-to-standard workshops and solution design through to testing, go-live and post-implementation stabilisation. This is a hands-on role for someone who enjoys solving business challenges through technology, challenging design assumptions and ensuring high-quality SAP solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement processes. Reviewing and constructively challenging configuration designs and functional specifications produced by implementation partners. Taking ownership of defined areas of the SAP solution and ensuring design quality throughout delivery. Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness activities. Assisting with go-live, hypercare and stabilisation activities. Identifying opportunities to improve processes and enhance the effectiveness of the SAP Finance landscape. What Will Make You Successful in the Role? You'll bring functional SAP expertise together with strong analytical and stakeholder management skills. You'll be comfortable working in a transformation environment and able to bridge the gap between business requirements and technology solutions. We're looking for someone with: Hands-on SAP S/4HANA configuration experience across Finance and Procurement processes. Strong understanding of the Universal Journal and the key differences between ECC and S/4HANA. Experience of at least one full SAP implementation lifecycle from discovery through to go-live. Experience supporting period-end and year-end close activities within a live SAP environment. Experience reviewing and challenging solution designs and functional specifications. Knowledge of at least two of the following solutions: Concur, Ariba or BlackLine. Strong business analysis and systems analysis capability. Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders. Strong problem-solving, documentation and critical-thinking skills. It Would Be Great (But Not Essential) If You Also Have: Experience across Concur, Ariba and BlackLine. Knowledge of SAP Group Reporting. Experience working within a RISE with SAP or S/4HANA Private Cloud environment. Understanding of Clean Core principles and SAP extensibility approaches. Experience with parallel accounting and multi-ledger configurations. Exposure to embedded analytics and Finance reporting within S/4HANA. SAP S/4HANA certification in Finance, FICO or related modules. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Summary Commercial Analyst Hybrid Permanent About CAVU For airports, for partners, for people. We are CAVU. At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes - every day here is about creating better travel experiences. From our revenue-accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU. The role As our Commercial Analyst, you'll be at the forefront of our e-commerce business, informing and supporting decision-making by providing accurate, timely and relevant analysis across our key revenue streams. This role plays a critical part in developing the analytical capability of the e-commerce team. You will use data to optimise trading strategies, analyse pricing, promotions and product performance, and ensure maximum commercial benefit is gained from our investments. This is a fantastic opportunity to shape key decisions, have a real impact on performance, and grow your commercial and analytical skillset in a fast-paced, high-impact environment. Key responsibilities include: Supporting Trading Managers and Heads of E-commerce to optimise trading strategies through analysis of key markets Analysing pricing, discount and product changes, working collaboratively to improve performance Providing a suite of trading reports to inform daily and longer-term trading decisions Developing best practice approaches to working with complex and disparate datasets Creating clear, impactful data visualisations to highlight performance trends, risks and opportunities Building and maintaining commercial models, including scenario modelling for hypothetical trading situations Supporting the budget planning process, forecasting and in-year performance tracking Producing commercial reports and insight using Google Analytics, Power BI and SQL Sharing insight, skills and experience across the wider analyst community, promoting a strong "squad" mentality About You We're looking for a commercially minded analyst who enjoys working with data, uncovering insight and influencing decisions. You'll ideally bring: Proven experience in an analytical role within digital, data, e-commerce, commerical environements Strong working knowledge of Google Analytics and Power BI (essential) Experience working with large, complex datasets and confidence selecting appropriate analytical tools A high level of commercial awareness, with the ability to question data and challenge assumptions Strong stakeholder management skills and the confidence to provide honest insight and opinion The ability to adapt quickly to changing priorities in a fast-paced environment Experience with SQL (highly desirable) You'll be comfortable working cross-functionally with E-commerce, Data, Digital Marketing, Finance, Group IS and regional teams across AMER and EMEA. This role is more than day to day reporting, we are looking for candidates who can drive insights and commercial value. The Perks 25 days holiday, increasing by 1 day per year with service (up to 28) Option to buy up to 10 additional days' annual leave, plus 4 flexible bank holidays 10% company pension Annual bonus scheme On-site gym MediCash scheme Flexible benefits & discounts - including up to 50% off CAVU products (Escape Lounges, Airport Parking, etc.) Rail and retail discounts 2 paid volunteering days per year Access to our internal events calendar including regular health, wellbeing and ID&E activities Development opportunities including mentoring and learning grants Enhanced parental leave (T&Cs apply) EDI at CAVU We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We're proudly part of MAG, and together we're on a mission to be number one in our industries - and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you - even if you don't tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Groups. Are you ready to reach new heights? Apply now via the link below. x
Nov 08, 2026
Full time
Summary Commercial Analyst Hybrid Permanent About CAVU For airports, for partners, for people. We are CAVU. At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes - every day here is about creating better travel experiences. From our revenue-accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU. The role As our Commercial Analyst, you'll be at the forefront of our e-commerce business, informing and supporting decision-making by providing accurate, timely and relevant analysis across our key revenue streams. This role plays a critical part in developing the analytical capability of the e-commerce team. You will use data to optimise trading strategies, analyse pricing, promotions and product performance, and ensure maximum commercial benefit is gained from our investments. This is a fantastic opportunity to shape key decisions, have a real impact on performance, and grow your commercial and analytical skillset in a fast-paced, high-impact environment. Key responsibilities include: Supporting Trading Managers and Heads of E-commerce to optimise trading strategies through analysis of key markets Analysing pricing, discount and product changes, working collaboratively to improve performance Providing a suite of trading reports to inform daily and longer-term trading decisions Developing best practice approaches to working with complex and disparate datasets Creating clear, impactful data visualisations to highlight performance trends, risks and opportunities Building and maintaining commercial models, including scenario modelling for hypothetical trading situations Supporting the budget planning process, forecasting and in-year performance tracking Producing commercial reports and insight using Google Analytics, Power BI and SQL Sharing insight, skills and experience across the wider analyst community, promoting a strong "squad" mentality About You We're looking for a commercially minded analyst who enjoys working with data, uncovering insight and influencing decisions. You'll ideally bring: Proven experience in an analytical role within digital, data, e-commerce, commerical environements Strong working knowledge of Google Analytics and Power BI (essential) Experience working with large, complex datasets and confidence selecting appropriate analytical tools A high level of commercial awareness, with the ability to question data and challenge assumptions Strong stakeholder management skills and the confidence to provide honest insight and opinion The ability to adapt quickly to changing priorities in a fast-paced environment Experience with SQL (highly desirable) You'll be comfortable working cross-functionally with E-commerce, Data, Digital Marketing, Finance, Group IS and regional teams across AMER and EMEA. This role is more than day to day reporting, we are looking for candidates who can drive insights and commercial value. The Perks 25 days holiday, increasing by 1 day per year with service (up to 28) Option to buy up to 10 additional days' annual leave, plus 4 flexible bank holidays 10% company pension Annual bonus scheme On-site gym MediCash scheme Flexible benefits & discounts - including up to 50% off CAVU products (Escape Lounges, Airport Parking, etc.) Rail and retail discounts 2 paid volunteering days per year Access to our internal events calendar including regular health, wellbeing and ID&E activities Development opportunities including mentoring and learning grants Enhanced parental leave (T&Cs apply) EDI at CAVU We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We're proudly part of MAG, and together we're on a mission to be number one in our industries - and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you - even if you don't tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Groups. Are you ready to reach new heights? Apply now via the link below. x
MAG Manchester Airports Group
Manchester Airport, Cheshire
Summary • Based at Manchester Airport • Permanent role • Flexible/Hybrid working for a better work/life balance • We are proud to be a diverse employer, and we welcome candidates from all backgrounds Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: • Bonus scheme • 10% company contribution pension • 25 days holiday plus bank holidays • Free parking • Subsidised public transport • Huge range of company discounts • 2 volunteering days per year • Free Virtual GP service, available 24 hours a day, 7 days a week • Care Concierge service The role As a Solution Architect in our MAG Technology team, you'll be charged with helping us to transform our business through technology, digital and automation. Working across our airports and group functions, you will define technology solutions to meet requirements, taking into account systems, data, process and people. This particular role includes the architectural design and oversight of SAP SuccessFactors HCM & Payroll platform. What will make you successful in the role? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing a tech strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience of HR & Payroll Platforms (in particular SuccessFactors modules including Employee Central, Employee Central Payroll, Recruiting, Onboarding, Performance and Goals). Desirable skills include an awareness of the Airport/Aviation tech landscape. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace (Race & Ethnicity Group), Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities (including neurodiversity)
Nov 08, 2026
Full time
Summary • Based at Manchester Airport • Permanent role • Flexible/Hybrid working for a better work/life balance • We are proud to be a diverse employer, and we welcome candidates from all backgrounds Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: • Bonus scheme • 10% company contribution pension • 25 days holiday plus bank holidays • Free parking • Subsidised public transport • Huge range of company discounts • 2 volunteering days per year • Free Virtual GP service, available 24 hours a day, 7 days a week • Care Concierge service The role As a Solution Architect in our MAG Technology team, you'll be charged with helping us to transform our business through technology, digital and automation. Working across our airports and group functions, you will define technology solutions to meet requirements, taking into account systems, data, process and people. This particular role includes the architectural design and oversight of SAP SuccessFactors HCM & Payroll platform. What will make you successful in the role? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing a tech strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience of HR & Payroll Platforms (in particular SuccessFactors modules including Employee Central, Employee Central Payroll, Recruiting, Onboarding, Performance and Goals). Desirable skills include an awareness of the Airport/Aviation tech landscape. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace (Race & Ethnicity Group), Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities (including neurodiversity)
MAG Manchester Airports Group
Manchester Airport, Cheshire
Summary Aether Hospitality Chef Based at Manchester Airport - Aether The Private Terminal Contract: Permanent Hours: Part time (20 hours per week) Salary: £14.79 per hour Why CAVU? For airports, for partners, for people. We are CAVU. At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences. From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including Escape Lounges & aether - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU. Benefits: • As a CAVU employee you will have access to some great benefits including: • Free on-site parking whilst on duty • Free Airport parking when you go on holiday (subject to availability and pre-booking) • Access to our employee rewards portal with discounts and savings • 24hour Employee Assistance Programme • CAVU Pension scheme which doubles your contribution • Discounts on public transport to work • Discounts on MAG products such as Airport Hospitality Lounges and holiday parking at our Airports • On-site discounts and heavily discounted staff shop • Fantastic career development opportunities - We are the UK's largest Airport Operator! • Tax free Airside shopping in our departure lounge • Meals on duty The role We are currently recruiting for a Chef to join our aether Hospitality Team. aether provides our guests with the very best start to their journey. Our menu is carefully curated by Chef Adam Reid to bring an elevated dining experience. This is a unique role, within a unique environment. Principal Accountabilities: To follow recipes and/or product directions for preparing and cooking all varieties of foods. Operate a variety of kitchen equipment. Prepare foods to be cooked. Some of the preparation procedures are, but not limited to, washing, peeling, cutting and shredding. Maintain the food offering ensuring presentation meets operating standards Maintain stock levels, receive delivery of supplies, ensure stored correctly, rotate and maintain. Ensure floors are swept and mopped or vacuumed, ensure equipment is cleaned, sanitised and stored correctly, Assist with clearing and organising the kitchen ensuring a high standard of hygiene. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Liaise with subcontracted suppliers, Airline representatives, handling agents and booking agents to develop positive working relationships to ensure the efficient operation and development of the Lounge Assist in one to one training of new staff, including subcontracted supplier staff, in order to uphold the high level of presentation, hospitality and service What will make you successful in the role? We are looking for a Chef who has/is: A solid background in hospitality and service sectors, with a proven track record of high end delivery A team player with an absolute first class approach to customer service Experienced in and with demonstrable examples of flexibility across long trading days Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets Computer literate on mainstream PC applications including Microsoft office Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally. Please note: flexibility is required as early shifts can start as early as 3.30am and late shifts can finish as late as 10.00pm. aether is open 7 days a week. How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Summary Aether Hospitality Chef Based at Manchester Airport - Aether The Private Terminal Contract: Permanent Hours: Part time (20 hours per week) Salary: £14.79 per hour Why CAVU? For airports, for partners, for people. We are CAVU. At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences. From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including Escape Lounges & aether - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU. Benefits: • As a CAVU employee you will have access to some great benefits including: • Free on-site parking whilst on duty • Free Airport parking when you go on holiday (subject to availability and pre-booking) • Access to our employee rewards portal with discounts and savings • 24hour Employee Assistance Programme • CAVU Pension scheme which doubles your contribution • Discounts on public transport to work • Discounts on MAG products such as Airport Hospitality Lounges and holiday parking at our Airports • On-site discounts and heavily discounted staff shop • Fantastic career development opportunities - We are the UK's largest Airport Operator! • Tax free Airside shopping in our departure lounge • Meals on duty The role We are currently recruiting for a Chef to join our aether Hospitality Team. aether provides our guests with the very best start to their journey. Our menu is carefully curated by Chef Adam Reid to bring an elevated dining experience. This is a unique role, within a unique environment. Principal Accountabilities: To follow recipes and/or product directions for preparing and cooking all varieties of foods. Operate a variety of kitchen equipment. Prepare foods to be cooked. Some of the preparation procedures are, but not limited to, washing, peeling, cutting and shredding. Maintain the food offering ensuring presentation meets operating standards Maintain stock levels, receive delivery of supplies, ensure stored correctly, rotate and maintain. Ensure floors are swept and mopped or vacuumed, ensure equipment is cleaned, sanitised and stored correctly, Assist with clearing and organising the kitchen ensuring a high standard of hygiene. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Liaise with subcontracted suppliers, Airline representatives, handling agents and booking agents to develop positive working relationships to ensure the efficient operation and development of the Lounge Assist in one to one training of new staff, including subcontracted supplier staff, in order to uphold the high level of presentation, hospitality and service What will make you successful in the role? We are looking for a Chef who has/is: A solid background in hospitality and service sectors, with a proven track record of high end delivery A team player with an absolute first class approach to customer service Experienced in and with demonstrable examples of flexibility across long trading days Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets Computer literate on mainstream PC applications including Microsoft office Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally. Please note: flexibility is required as early shifts can start as early as 3.30am and late shifts can finish as late as 10.00pm. aether is open 7 days a week. How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Why Is This Role Different? This isn't a pure cloud role. We're looking for someone who understands how modern AWS platforms integrate into a broader enterprise ecosystem. You'll be designing solutions that support critical airport operations and connect with established on-premise infrastructure, so a strong infrastructure background is just as important as cloud expertise. You'll also need the diplomacy and leadership skills to bring different teams together, balancing the needs of developers, engineers, product teams and governance stakeholders to achieve the right outcome for the business. Summary Role: Infrastructure Architect (AWS) Business Area: Technology Location: Manchester Airport / Hybrid Contract: Permanent Why MAG? At MAG, we're transforming the technology that underpins some of the UK's busiest airports and travel businesses. As the UK's largest airport group, we own Manchester, East Midlands and London Stansted Airport, as well as operating CAVU, our travel technology and ecommerce business. Technology plays a critical role in keeping our airports running safely, securely and efficiently. As we continue our cloud and infrastructure transformation, we're looking for an Infrastructure Architect who can help shape the platforms that support both today's operations and tomorrow's innovation. This is an opportunity to influence enterprise-scale technology decisions, work across a complex hybrid estate, and partner with technical and business stakeholders to deliver solutions that are reliable, secure, commercially sound and fit for a regulated environment. The Role We're looking for an AWS-focused Infrastructure Architect to join our Platform Architecture team. This role is about much more than designing cloud solutions. You'll help shape the future of MAG's technology landscape by creating infrastructure architectures that connect modern cloud platforms with critical on-premise services supporting our airports and wider business. You'll bring a deep understanding of infrastructure fundamentals, cloud platforms and enterprise architecture principles. Whether your journey started in 1st, 2nd or 3rd line support, infrastructure engineering or platform architecture, you'll understand how technology works from the ground up and be comfortable turning business challenges into practical, scalable solutions. Working with product teams, delivery teams and fellow architects, you'll provide technical leadership from concept through to implementation, ensuring solutions are secure, resilient, cost-effective and aligned to MAG's strategic direction. Key Accountabilities Essential Design and own infrastructure architectures across AWS and MAG's wider hybrid technology estate. Translate business requirements into scalable, secure and cost-effective technical solutions. Partner with engineering, product, project and operational teams to deliver strategic technology outcomes. Provide architectural leadership throughout the delivery lifecycle, ensuring designs move successfully into implementation. Balance performance, resilience, governance and commercial considerations when making technology decisions. Contribute to platform roadmaps, technical standards and architecture governance processes. Review emerging technologies and assess their suitability for MAG's future platform strategy. Work with suppliers and partners to evaluate technologies, services and commercial options. Champion best practice across cloud, infrastructure and platform engineering disciplines. AWS certifications such as AWS Solutions Architect or AWS DevOps Engineer. TOGAF or equivalent architecture certification. Knowledge of security and compliance frameworks such as ISO27001 or NIST. What Will Make You Successful In The Role? Strong experience designing enterprise-scale infrastructure and cloud solutions. Deep knowledge of AWS architecture and services. Experience working within hybrid environments, integrating cloud platforms with on-premise infrastructure, networks and services. Strong understanding of core infrastructure disciplines including compute, networking, storage, security and resilience. Experience creating architecture designs, roadmaps and technical standards. Knowledge of infrastructure automation, DevOps practices and Infrastructure as Code. Excellent stakeholder management and communication skills, with the ability to influence both technical and non-technical audiences. Experience working within environments that require governance, regulatory oversight or compliance controls. Ability to bring teams together, build consensus and navigate competing priorities across multiple stakeholders. Commercial awareness with the ability to balance capability, risk and cost when making architectural decisions. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Why Is This Role Different? This isn't a pure cloud role. We're looking for someone who understands how modern AWS platforms integrate into a broader enterprise ecosystem. You'll be designing solutions that support critical airport operations and connect with established on-premise infrastructure, so a strong infrastructure background is just as important as cloud expertise. You'll also need the diplomacy and leadership skills to bring different teams together, balancing the needs of developers, engineers, product teams and governance stakeholders to achieve the right outcome for the business. Summary Role: Infrastructure Architect (AWS) Business Area: Technology Location: Manchester Airport / Hybrid Contract: Permanent Why MAG? At MAG, we're transforming the technology that underpins some of the UK's busiest airports and travel businesses. As the UK's largest airport group, we own Manchester, East Midlands and London Stansted Airport, as well as operating CAVU, our travel technology and ecommerce business. Technology plays a critical role in keeping our airports running safely, securely and efficiently. As we continue our cloud and infrastructure transformation, we're looking for an Infrastructure Architect who can help shape the platforms that support both today's operations and tomorrow's innovation. This is an opportunity to influence enterprise-scale technology decisions, work across a complex hybrid estate, and partner with technical and business stakeholders to deliver solutions that are reliable, secure, commercially sound and fit for a regulated environment. The Role We're looking for an AWS-focused Infrastructure Architect to join our Platform Architecture team. This role is about much more than designing cloud solutions. You'll help shape the future of MAG's technology landscape by creating infrastructure architectures that connect modern cloud platforms with critical on-premise services supporting our airports and wider business. You'll bring a deep understanding of infrastructure fundamentals, cloud platforms and enterprise architecture principles. Whether your journey started in 1st, 2nd or 3rd line support, infrastructure engineering or platform architecture, you'll understand how technology works from the ground up and be comfortable turning business challenges into practical, scalable solutions. Working with product teams, delivery teams and fellow architects, you'll provide technical leadership from concept through to implementation, ensuring solutions are secure, resilient, cost-effective and aligned to MAG's strategic direction. Key Accountabilities Essential Design and own infrastructure architectures across AWS and MAG's wider hybrid technology estate. Translate business requirements into scalable, secure and cost-effective technical solutions. Partner with engineering, product, project and operational teams to deliver strategic technology outcomes. Provide architectural leadership throughout the delivery lifecycle, ensuring designs move successfully into implementation. Balance performance, resilience, governance and commercial considerations when making technology decisions. Contribute to platform roadmaps, technical standards and architecture governance processes. Review emerging technologies and assess their suitability for MAG's future platform strategy. Work with suppliers and partners to evaluate technologies, services and commercial options. Champion best practice across cloud, infrastructure and platform engineering disciplines. AWS certifications such as AWS Solutions Architect or AWS DevOps Engineer. TOGAF or equivalent architecture certification. Knowledge of security and compliance frameworks such as ISO27001 or NIST. What Will Make You Successful In The Role? Strong experience designing enterprise-scale infrastructure and cloud solutions. Deep knowledge of AWS architecture and services. Experience working within hybrid environments, integrating cloud platforms with on-premise infrastructure, networks and services. Strong understanding of core infrastructure disciplines including compute, networking, storage, security and resilience. Experience creating architecture designs, roadmaps and technical standards. Knowledge of infrastructure automation, DevOps practices and Infrastructure as Code. Excellent stakeholder management and communication skills, with the ability to influence both technical and non-technical audiences. Experience working within environments that require governance, regulatory oversight or compliance controls. Ability to bring teams together, build consensus and navigate competing priorities across multiple stakeholders. Commercial awareness with the ability to balance capability, risk and cost when making architectural decisions. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Summary Hospitality Chef Based at Manchester Airport Permanent Contract available Hours available: 16, 30 & 40 hours per week £14.79 per hour Why CAVU? For airports, for partners, for people. We are CAVU. At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences. From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including Escape Lounges & aether - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU. The role We are currently recruiting for a Chef to join our Airport Hospitality Team. Our Hospitality Lounges provide our customers with the very best start to their journey. Principal Accountabilities: To follow recipes and/or product directions for preparing and cooking all varieties of foods. Operate a variety of kitchen equipment. Prepare foods to be cooked. Some of the preparation procedures are, but not limited to, washing, peeling, cutting and shredding. Maintain the food offering ensuring presentation meets operating standards Maintain stock levels, receive delivery of supplies, ensure stored correctly, rotate and maintain. Ensure floors are swept and mopped or vacuumed, ensure equipment is cleaned, sanitised and stored correctly. Assist with clearing and organising the kitchen ensuring a high standard of hygiene. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Liaise with subcontracted suppliers, Airline representatives, handling agents and booking agents to develop positive working relationships to ensure the efficient operation and development of the Lounge. Assist in one-to-one training of new staff, including subcontracted supplier staff, to uphold the high level of presentation, hospitality and service. What will make you successful in the role? We are looking for a Chef who has/is: A solid background in hospitality and service sectors, with a proven track record of high-end delivery A team player with an absolute first-class approach to customer service Experienced in and with demonstrable examples of flexibility across long trading days Numerical and analytical skills to process and interrogate data to provide performance information to deliver on budgets Computer literate on mainstream PC applications including Microsoft office Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally. Please note flexibility is required as early shifts can start as early as 3.30am and late shifts can finish as late as 10.00pm Benefits: As a CAVU employee you will have access to some great benefits including: Free on-site parking whilst on duty Access to our employee rewards portal with discounts and savings 24hour Employee Assistance Programme MAG Pension scheme which doubles your contribution Discounts on public transport to work On-site discounts and heavily discounted staff shop Fantastic career development opportunities - We are the UK's largest Airport Operator! Tax free Airside shopping in our departure lounge Meals on duty How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received. Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Summary Hospitality Chef Based at Manchester Airport Permanent Contract available Hours available: 16, 30 & 40 hours per week £14.79 per hour Why CAVU? For airports, for partners, for people. We are CAVU. At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences. From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including Escape Lounges & aether - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU. The role We are currently recruiting for a Chef to join our Airport Hospitality Team. Our Hospitality Lounges provide our customers with the very best start to their journey. Principal Accountabilities: To follow recipes and/or product directions for preparing and cooking all varieties of foods. Operate a variety of kitchen equipment. Prepare foods to be cooked. Some of the preparation procedures are, but not limited to, washing, peeling, cutting and shredding. Maintain the food offering ensuring presentation meets operating standards Maintain stock levels, receive delivery of supplies, ensure stored correctly, rotate and maintain. Ensure floors are swept and mopped or vacuumed, ensure equipment is cleaned, sanitised and stored correctly. Assist with clearing and organising the kitchen ensuring a high standard of hygiene. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Liaise with subcontracted suppliers, Airline representatives, handling agents and booking agents to develop positive working relationships to ensure the efficient operation and development of the Lounge. Assist in one-to-one training of new staff, including subcontracted supplier staff, to uphold the high level of presentation, hospitality and service. What will make you successful in the role? We are looking for a Chef who has/is: A solid background in hospitality and service sectors, with a proven track record of high-end delivery A team player with an absolute first-class approach to customer service Experienced in and with demonstrable examples of flexibility across long trading days Numerical and analytical skills to process and interrogate data to provide performance information to deliver on budgets Computer literate on mainstream PC applications including Microsoft office Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally. Please note flexibility is required as early shifts can start as early as 3.30am and late shifts can finish as late as 10.00pm Benefits: As a CAVU employee you will have access to some great benefits including: Free on-site parking whilst on duty Access to our employee rewards portal with discounts and savings 24hour Employee Assistance Programme MAG Pension scheme which doubles your contribution Discounts on public transport to work On-site discounts and heavily discounted staff shop Fantastic career development opportunities - We are the UK's largest Airport Operator! Tax free Airside shopping in our departure lounge Meals on duty How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received. Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Senior Buyer (Technology) Permanent, Full-time Location: Manchester Airport (Hybrid working: 3 days per week in the office) Summary Based at Manchester Airport Hybrid working model with 3 days per week in the office Competitive salary plus 15% bonus Opportunity to shape and influence technology procurement across one of the UK's largest airport groups About MAG At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support, and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues, and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: 15% Bonus Scheme Flexible and generous company pension plan with various company contribution options (up to 8%) 24 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service About the Role We're looking for an experienced technology procurement professional to join our Group Procurement & Contracts team as a Senior Buyer. This is an exciting opportunity to play a key role in managing and optimising MAG's technology spend, covering everything from enterprise software, SaaS platforms and cloud services through to major technology transformation projects that support our airports, corporate functions and the wider business. Working within a highly collaborative procurement team, you'll partner closely with stakeholders across Technology, Finance, Legal and Operations to develop sourcing strategies, lead complex procurement activities and deliver measurable commercial value. You'll have ownership of a significant technology portfolio, helping to drive cost efficiencies, manage supplier performance and support strategic business initiatives. This role offers exceptional variety. One day you could be leading negotiations for a major software agreement, and the next supporting projects that impact airport operations, customer experience or critical infrastructure. You'll also have opportunity to contribute to Procurement Act compliance, supplier strategy development and group-wide transformation programmes, including spend across MAG and CAVU. Joining MAG at a time when procurement is playing a highly visible role in delivering business savings and value creation, you'll have the chance to make a genuine impact while working alongside a supportive, down-to-earth team that values collaboration over ego. Key Responsibilities Lead end-to-end procurement activities across a broad technology portfolio, including software, SaaS, cloud services, technology platforms and associated professional services. Develop and implement procurement and category strategies that align with business objectives and deliver long-term value. Manage competitive tendering processes, supplier selection exercises and commercial negotiations. Build strong relationships with senior stakeholders across MAG to understand requirements and influence commercial decision-making. Deliver savings, cost avoidance initiatives and other measurable commercial benefits across technology spend. Manage supplier performance and relationships, ensuring service, commercial and operational objectives are achieved. Monitor technology markets and industry trends to identify opportunities, innovations and emerging suppliers. Ensure compliance with the Procurement Act 2023 and MAG's procurement governance framework. Support contract management activities, risk mitigation and continuous improvement initiatives across the supplier base. Contribute to wider procurement projects and support other category teams where required. What Will Make You Successful Significant procurement experience with a strong focus on technology, software, SaaS, cloud services or IT-related spend categories. Experience leading complex sourcing exercises and commercial negotiations in a category-managed environment. Strong stakeholder management skills with the ability to influence and challenge at all levels of the organisation. A commercially minded approach, with a proven track record of delivering savings, value creation and supplier optimisation initiatives. Experience managing supplier relationships and driving performance through robust contract and supplier management practices. Strong understanding of procurement best practice and commercial governance. Knowledge of the Procurement Act 2023 would be advantageous, although not essential. MCIPS qualified or working towards MCIPS, or equivalent procurement experience. A collaborative and pragmatic approach, with the ability to build trusted relationships across teams and suppliers. Strategic thinker who can balance immediate business requirements with longer-term commercial objectives. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role with us or your next big career move, we want to hear from you, even if you don't think you meet every requirement. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Senior Buyer (Technology) Permanent, Full-time Location: Manchester Airport (Hybrid working: 3 days per week in the office) Summary Based at Manchester Airport Hybrid working model with 3 days per week in the office Competitive salary plus 15% bonus Opportunity to shape and influence technology procurement across one of the UK's largest airport groups About MAG At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support, and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues, and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: 15% Bonus Scheme Flexible and generous company pension plan with various company contribution options (up to 8%) 24 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service About the Role We're looking for an experienced technology procurement professional to join our Group Procurement & Contracts team as a Senior Buyer. This is an exciting opportunity to play a key role in managing and optimising MAG's technology spend, covering everything from enterprise software, SaaS platforms and cloud services through to major technology transformation projects that support our airports, corporate functions and the wider business. Working within a highly collaborative procurement team, you'll partner closely with stakeholders across Technology, Finance, Legal and Operations to develop sourcing strategies, lead complex procurement activities and deliver measurable commercial value. You'll have ownership of a significant technology portfolio, helping to drive cost efficiencies, manage supplier performance and support strategic business initiatives. This role offers exceptional variety. One day you could be leading negotiations for a major software agreement, and the next supporting projects that impact airport operations, customer experience or critical infrastructure. You'll also have opportunity to contribute to Procurement Act compliance, supplier strategy development and group-wide transformation programmes, including spend across MAG and CAVU. Joining MAG at a time when procurement is playing a highly visible role in delivering business savings and value creation, you'll have the chance to make a genuine impact while working alongside a supportive, down-to-earth team that values collaboration over ego. Key Responsibilities Lead end-to-end procurement activities across a broad technology portfolio, including software, SaaS, cloud services, technology platforms and associated professional services. Develop and implement procurement and category strategies that align with business objectives and deliver long-term value. Manage competitive tendering processes, supplier selection exercises and commercial negotiations. Build strong relationships with senior stakeholders across MAG to understand requirements and influence commercial decision-making. Deliver savings, cost avoidance initiatives and other measurable commercial benefits across technology spend. Manage supplier performance and relationships, ensuring service, commercial and operational objectives are achieved. Monitor technology markets and industry trends to identify opportunities, innovations and emerging suppliers. Ensure compliance with the Procurement Act 2023 and MAG's procurement governance framework. Support contract management activities, risk mitigation and continuous improvement initiatives across the supplier base. Contribute to wider procurement projects and support other category teams where required. What Will Make You Successful Significant procurement experience with a strong focus on technology, software, SaaS, cloud services or IT-related spend categories. Experience leading complex sourcing exercises and commercial negotiations in a category-managed environment. Strong stakeholder management skills with the ability to influence and challenge at all levels of the organisation. A commercially minded approach, with a proven track record of delivering savings, value creation and supplier optimisation initiatives. Experience managing supplier relationships and driving performance through robust contract and supplier management practices. Strong understanding of procurement best practice and commercial governance. Knowledge of the Procurement Act 2023 would be advantageous, although not essential. MCIPS qualified or working towards MCIPS, or equivalent procurement experience. A collaborative and pragmatic approach, with the ability to build trusted relationships across teams and suppliers. Strategic thinker who can balance immediate business requirements with longer-term commercial objectives. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role with us or your next big career move, we want to hear from you, even if you don't think you meet every requirement. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Programme Delivery Manager Capital Delivery team Monday to Friday, hybrid working Based at London Stansted Airport Permanent Competitive package including bonus opportunity About us? Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports 12,000 jobs on site and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 10% company contribution pension Car allowance Private medical scheme 25 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service The role As a Programme Delivery Manager, you will adopt an "Airport as the customer" approach to project delivery, ensuring successful delivery while minimising disruption to airport operations and driving programme efficiencies through effective resource utilisation and project bundling. You will aim manage part of the overall delivery across the team an annual £50m+ capital programme. Key accountabilities Lead the delivery of a capital programme across three airports, covering Terminals, Airfield and Infrastructure. Deliver the annual capital programme within your functional area, managing a portfolio of projects totalling £5m+. Ensure projects are delivered with a clear focus on cost, schedule and quality. Plan, prioritise and manage multiple projects, ensuring delivery as promised and business case benefits are realised. Ensure appropriate resources are allocated across the programme portfolio to support continuous in-year delivery. Drive value and efficiency through identifying programme opportunities, including project bundling and group procurement. Ensure projects are delivered with minimal acceptable disruption to airport operations. Build and maintain collaborative relationships with Senior Operational Leaders within your programme of works. Lead, direct, evaluate and develop a team of Project Managers, ensuring projects are delivered on time, within budget and to specification. Support the annual business planning cycle for your programme of works and provide support for emerging business needs as required. What will make you successful in this role? A university degree and Chartered Engineer, Surveyor or Project Professional status are preferred, with APMP PPQ or an equivalent project management qualification essential. Support the annual business planning cycle for your programme of works and provide support for emerging business needs as required.Membership of a relevant professional body, such as RICS, CIOB or ICE, and an MSP or equivalent programme management qualification are desirable. Strong stakeholder management skills, with the ability to communicate effectively with a wide range of internal and external stakeholders and manage conflicting demands. Experience leading teams, delivering through others and influencing without direct control, alongside experience managing third-party approvals such as Planning, Property and Legal. Proven commercial acumen, including contributing to credible CAPEX business cases, with experience managing project development from explore through to handover and delivering greenfield and brownfield projects within mature assets How to apply: Please submit a cover letter, outlining how your skills and experience meet the role requirements. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Programme Delivery Manager Capital Delivery team Monday to Friday, hybrid working Based at London Stansted Airport Permanent Competitive package including bonus opportunity About us? Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports 12,000 jobs on site and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 10% company contribution pension Car allowance Private medical scheme 25 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service The role As a Programme Delivery Manager, you will adopt an "Airport as the customer" approach to project delivery, ensuring successful delivery while minimising disruption to airport operations and driving programme efficiencies through effective resource utilisation and project bundling. You will aim manage part of the overall delivery across the team an annual £50m+ capital programme. Key accountabilities Lead the delivery of a capital programme across three airports, covering Terminals, Airfield and Infrastructure. Deliver the annual capital programme within your functional area, managing a portfolio of projects totalling £5m+. Ensure projects are delivered with a clear focus on cost, schedule and quality. Plan, prioritise and manage multiple projects, ensuring delivery as promised and business case benefits are realised. Ensure appropriate resources are allocated across the programme portfolio to support continuous in-year delivery. Drive value and efficiency through identifying programme opportunities, including project bundling and group procurement. Ensure projects are delivered with minimal acceptable disruption to airport operations. Build and maintain collaborative relationships with Senior Operational Leaders within your programme of works. Lead, direct, evaluate and develop a team of Project Managers, ensuring projects are delivered on time, within budget and to specification. Support the annual business planning cycle for your programme of works and provide support for emerging business needs as required. What will make you successful in this role? A university degree and Chartered Engineer, Surveyor or Project Professional status are preferred, with APMP PPQ or an equivalent project management qualification essential. Support the annual business planning cycle for your programme of works and provide support for emerging business needs as required.Membership of a relevant professional body, such as RICS, CIOB or ICE, and an MSP or equivalent programme management qualification are desirable. Strong stakeholder management skills, with the ability to communicate effectively with a wide range of internal and external stakeholders and manage conflicting demands. Experience leading teams, delivering through others and influencing without direct control, alongside experience managing third-party approvals such as Planning, Property and Legal. Proven commercial acumen, including contributing to credible CAPEX business cases, with experience managing project development from explore through to handover and delivering greenfield and brownfield projects within mature assets How to apply: Please submit a cover letter, outlining how your skills and experience meet the role requirements. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Summary Enterprise Data Architect Permanent Hybrid ( Manchester Airport ) Why MAG? At MAG, we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 66 million passengers a year from Manchester, London Stansted and East Midlands Airports. With more than 270 destinations across the globe, our businesses bring people together and support the prosperity of the regions in which we operate. Sustainability is one of our core values and shapes everything we do. We're committed to protecting the environment, supporting our local communities and creating inclusive environments in which our people can thrive. We are the Journey Makers. We're one big team, on a journey of growth, making a real impact. Join our Group Technology function and you'll help shape the data foundations behind the systems and services that keep our airports moving. You'll also have access to Grade 4a benefits including: Bonus scheme 10% company contribution pension 25 days' holiday plus bank holidays Free parking Subsidised public transport A wide range of company discounts Two volunteering days each year Free Virtual GP service, available 24 hours a day, seven days a week Care Concierge service The role We're looking for an experienced Enterprise Data Architect to help develop MAG's operational data model and shape how data is managed, understood and consumed across our airport and Group technologies. This is a role for someone who can combine strategic thinking with hands-on delivery. You'll work in the detail of logical and physical data models and definitions, partnering with development teams, solution architects and integration engineers. You'll also help set the technical direction for operational data and create a semantic data layer that enables AI tools to understand and interpret MAG's data safely and effectively. The focus is on run-time data consumption and data semantics rather than analytics and reporting. You'll join the Enterprise Architecture team within the Office of the CTO and report to the Head of Enterprise Architecture. The role has been reshaped to place a stronger emphasis on execution, giving you the opportunity to turn an established conceptual framework into practical, scalable data capabilities. Key accountabilities You'll: Build and extend MAG's logical and physical enterprise data model, working from the existing conceptual framework of data domains, entities and relationships. Align the data model with relevant industry standards, including ACRIS, where appropriate. Develop a semantic data layer that supports safe, meaningful consumption of data by AI tools. Work with delivery teams to understand data sources and give data consumers a clear view of the context and meaning of the information they use. Provide data modelling and architecture expertise across airport and Group technology projects. Help develop MAG's data consumption and management strategy, tooling and technical direction, then lead its implementation. Run MAG's Enterprise Data Model Forum, providing an effective authority for proposed changes to the model. Represent data considerations within the Solution Design Authority and other technology governance forums. Strengthen data management practices covering lineage, ownership, stewardship, quality, security, retention, precedence rules and Master Data Management What will make you successful in the role? You'll bring experience working as an enterprise-level data architect, with evidence of developing and delivering data models in a complex organisation. You'll be comfortable moving between architecture and practical model development. You'll enjoy working collaboratively with technical teams while also giving stakeholders clear, confident guidance on data strategy and governance. You'll ideally have: Experience delivering enterprise logical and physical data models. Strong knowledge of data management, consumption and governance. A clear understanding of data lineage, ownership, stewardship, quality, security and retention. Experience adapting or extending industry-standard data models. Knowledge of technologies and third-party tools used to manage and provide access to data. An understanding of semantic data layers and how they can support accurate, responsible use of data by AI tools. Knowledge of data integration techniques, data warehousing and business intelligence technologies. Strong analytical and problem-solving skills, with the ability to turn business needs into effective data solutions. The communication and stakeholder-management skills to explain complex data concepts clearly to both technical and non-technical audiences. Experience contributing to an Enterprise Data Model Forum or a similar data-governance structure. If you don't meet every requirement but believe your experience and approach could make a difference, we'd still encourage you to apply Equal Opportunties and Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities include Women's Network, Embrace, Fly with Pride, Mind Matters, PACT and RespectABILITY. MAG
Nov 08, 2026
Full time
Summary Enterprise Data Architect Permanent Hybrid ( Manchester Airport ) Why MAG? At MAG, we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 66 million passengers a year from Manchester, London Stansted and East Midlands Airports. With more than 270 destinations across the globe, our businesses bring people together and support the prosperity of the regions in which we operate. Sustainability is one of our core values and shapes everything we do. We're committed to protecting the environment, supporting our local communities and creating inclusive environments in which our people can thrive. We are the Journey Makers. We're one big team, on a journey of growth, making a real impact. Join our Group Technology function and you'll help shape the data foundations behind the systems and services that keep our airports moving. You'll also have access to Grade 4a benefits including: Bonus scheme 10% company contribution pension 25 days' holiday plus bank holidays Free parking Subsidised public transport A wide range of company discounts Two volunteering days each year Free Virtual GP service, available 24 hours a day, seven days a week Care Concierge service The role We're looking for an experienced Enterprise Data Architect to help develop MAG's operational data model and shape how data is managed, understood and consumed across our airport and Group technologies. This is a role for someone who can combine strategic thinking with hands-on delivery. You'll work in the detail of logical and physical data models and definitions, partnering with development teams, solution architects and integration engineers. You'll also help set the technical direction for operational data and create a semantic data layer that enables AI tools to understand and interpret MAG's data safely and effectively. The focus is on run-time data consumption and data semantics rather than analytics and reporting. You'll join the Enterprise Architecture team within the Office of the CTO and report to the Head of Enterprise Architecture. The role has been reshaped to place a stronger emphasis on execution, giving you the opportunity to turn an established conceptual framework into practical, scalable data capabilities. Key accountabilities You'll: Build and extend MAG's logical and physical enterprise data model, working from the existing conceptual framework of data domains, entities and relationships. Align the data model with relevant industry standards, including ACRIS, where appropriate. Develop a semantic data layer that supports safe, meaningful consumption of data by AI tools. Work with delivery teams to understand data sources and give data consumers a clear view of the context and meaning of the information they use. Provide data modelling and architecture expertise across airport and Group technology projects. Help develop MAG's data consumption and management strategy, tooling and technical direction, then lead its implementation. Run MAG's Enterprise Data Model Forum, providing an effective authority for proposed changes to the model. Represent data considerations within the Solution Design Authority and other technology governance forums. Strengthen data management practices covering lineage, ownership, stewardship, quality, security, retention, precedence rules and Master Data Management What will make you successful in the role? You'll bring experience working as an enterprise-level data architect, with evidence of developing and delivering data models in a complex organisation. You'll be comfortable moving between architecture and practical model development. You'll enjoy working collaboratively with technical teams while also giving stakeholders clear, confident guidance on data strategy and governance. You'll ideally have: Experience delivering enterprise logical and physical data models. Strong knowledge of data management, consumption and governance. A clear understanding of data lineage, ownership, stewardship, quality, security and retention. Experience adapting or extending industry-standard data models. Knowledge of technologies and third-party tools used to manage and provide access to data. An understanding of semantic data layers and how they can support accurate, responsible use of data by AI tools. Knowledge of data integration techniques, data warehousing and business intelligence technologies. Strong analytical and problem-solving skills, with the ability to turn business needs into effective data solutions. The communication and stakeholder-management skills to explain complex data concepts clearly to both technical and non-technical audiences. Experience contributing to an Enterprise Data Model Forum or a similar data-governance structure. If you don't meet every requirement but believe your experience and approach could make a difference, we'd still encourage you to apply Equal Opportunties and Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities include Women's Network, Embrace, Fly with Pride, Mind Matters, PACT and RespectABILITY. MAG
MAG Manchester Airports Group
Manchester Airport, Cheshire
Resource Planning Analyst Manchester Airport 9 Month Temporary Competitive salary Contract 36.25 Hours per Week (Monday to Friday) Why MAG? Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations worldwide. As part of MAG, the UK's largest airport group, we're at the heart of keeping people, businesses and communities connected. Supporting over 19,000 jobs onsite and contributing £7.75 billion annually to the regional economy, we're proud to play a vital role in the North's success. At MAG, we are committed to creating an inclusive workplace where colleagues can thrive. We invest in our people, embrace innovation, and continually look for ways to improve the experience for our customers and communities. Our Benefits Company pension scheme with contributions of up to 10% 24 days annual leave plus bank holidays Free onsite parking Subsidised public transport Employee discounts across a wide range of retailers and services 24/7 Virtual GP service Care Concierge support service Two paid volunteering days each year The Role We're looking for a highly analytical Resource Planning Analyst to join our Planning team at Manchester Airport. This is a key role responsible for ensuring our operational teams have the right people, with the right skills, in the right place at the right time. Working across a complex airport environment, you'll use data, forecasting and workforce planning techniques to support operational performance, customer experience and cost efficiency. You'll create and maintain passenger demand forecasts, develop optimised colleague rosters, analyse workforce utilisation, and provide insight that supports strategic decision-making. As a subject matter expert in workforce planning systems and Excel-based modelling, you'll work closely with stakeholders across Security, Airfield Operations, Terminal Operations, Landside Operations and Asset Maintenance. This role offers the opportunity to influence operational planning across one of the UK's busiest airports while contributing to continuous improvement initiatives and future workforce strategies. Key Responsibilities: Producing short and medium-term passenger demand forecasts Developing resource deployment plans and colleague rostering solutions Monitoring workforce utilisation and identifying opportunities for optimisation Supporting resource modelling and budget planning activities Producing data analysis and management reports that drive operational decisions Maintaining headcount, capacity and organisational structure reporting Becoming a super user of workforce management systems and tools Building strong relationships with operational stakeholders across the airport Identifying trends, risks and opportunities through workforce data analysis Supporting continuous improvement projects and more efficient ways of working What will make you successful in the role? We're seeking an experienced planning professional with a passion for using data to solve complex operational challenges. You'll have: Advanced Microsoft Excel skills, including complex formulas, modelling and large-scale data manipulation Experience in resource planning within a large-scale operational environment Proven expertise in demand forecasting and workforce optimisation Strong analytical and problem-solving capabilities Excellent communication and stakeholder management skills A commercial mindset with the ability to balance operational performance and cost efficiency Experience implementing process improvements and leveraging technology to increase effectiveness The ability to interpret data and translate it into actionable recommendations A proactive, adaptable and positive approach to work How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Resource Planning Analyst Manchester Airport 9 Month Temporary Competitive salary Contract 36.25 Hours per Week (Monday to Friday) Why MAG? Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations worldwide. As part of MAG, the UK's largest airport group, we're at the heart of keeping people, businesses and communities connected. Supporting over 19,000 jobs onsite and contributing £7.75 billion annually to the regional economy, we're proud to play a vital role in the North's success. At MAG, we are committed to creating an inclusive workplace where colleagues can thrive. We invest in our people, embrace innovation, and continually look for ways to improve the experience for our customers and communities. Our Benefits Company pension scheme with contributions of up to 10% 24 days annual leave plus bank holidays Free onsite parking Subsidised public transport Employee discounts across a wide range of retailers and services 24/7 Virtual GP service Care Concierge support service Two paid volunteering days each year The Role We're looking for a highly analytical Resource Planning Analyst to join our Planning team at Manchester Airport. This is a key role responsible for ensuring our operational teams have the right people, with the right skills, in the right place at the right time. Working across a complex airport environment, you'll use data, forecasting and workforce planning techniques to support operational performance, customer experience and cost efficiency. You'll create and maintain passenger demand forecasts, develop optimised colleague rosters, analyse workforce utilisation, and provide insight that supports strategic decision-making. As a subject matter expert in workforce planning systems and Excel-based modelling, you'll work closely with stakeholders across Security, Airfield Operations, Terminal Operations, Landside Operations and Asset Maintenance. This role offers the opportunity to influence operational planning across one of the UK's busiest airports while contributing to continuous improvement initiatives and future workforce strategies. Key Responsibilities: Producing short and medium-term passenger demand forecasts Developing resource deployment plans and colleague rostering solutions Monitoring workforce utilisation and identifying opportunities for optimisation Supporting resource modelling and budget planning activities Producing data analysis and management reports that drive operational decisions Maintaining headcount, capacity and organisational structure reporting Becoming a super user of workforce management systems and tools Building strong relationships with operational stakeholders across the airport Identifying trends, risks and opportunities through workforce data analysis Supporting continuous improvement projects and more efficient ways of working What will make you successful in the role? We're seeking an experienced planning professional with a passion for using data to solve complex operational challenges. You'll have: Advanced Microsoft Excel skills, including complex formulas, modelling and large-scale data manipulation Experience in resource planning within a large-scale operational environment Proven expertise in demand forecasting and workforce optimisation Strong analytical and problem-solving capabilities Excellent communication and stakeholder management skills A commercial mindset with the ability to balance operational performance and cost efficiency Experience implementing process improvements and leveraging technology to increase effectiveness The ability to interpret data and translate it into actionable recommendations A proactive, adaptable and positive approach to work How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Based London Stansted Airport Permanent role Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Why MAG? Every year, London Stansted Airport connects over 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region. We are currently embarking on the Stansted Transformation Programme, valued at £1.1 billion. The terminal extension will provide a more spacious departure lounge with a wide variety of shops, bars and restaurants, an expanded immigration hall and additional baggage reclaim belts. The scheme will also see the security hall extended and the latest check-in technology introduced. Our plans to invest in new facilities will provide a great experience for everyone travelling through and working at London Stansted Airport. It will also unlock the potential for us to deliver a greater economic contribution to the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme Company pension scheme Car allowance Private medical scheme 25 days holiday plus bank holidays The role You'll lead a team accountable for delivering the construction, commissioning and transition into operation of one of the Stansted Transformation Programme (STN-TP) workstreams. You'll manage the 1st tier supply chain to ensure safe, efficient, on time delivery and be accountable for driving best practice. You'll contribute to developing STN-TP's approach to infrastructure delivery, particularly, but not limited to the areas of safety, resilience, environment and sustainability and capital efficiency. As a member of the STN-TP leadership team, you'll manage an integrated team of MAG and consultant programme delivery professionals ensuring collaboration across all group support and local business functions. STN-TP includes delivery of multiple infrastructure workstreams, including but not limited to; Airfield, Terminal Processor, Pier/Satellite, Baggage (arrivals and departures) and IT. You'll be accountable for supporting programme governance with timely reporting, decision making and escalation of programme risks and issues, supporting the Programme Delivery Director with preparation of reports for Programme performance and governance forums. What will make you successful in the role? You'll be educated to a degree/post graduate level and hold a professional affiliation (e.g. RICS, APM, CIOB, RIBA, ICE or similar). With a minimum of 15 years' experience of complex project delivery leadership, you'll have extensive experience managing all phases of project delivery from project inception to test, commission and handover across the full range of project size and complexity. You'll demonstrate a deep understanding of client needs and sector-specific commercial and operational opportunities, with a proven ability to identify and articulate the critical success factors that drive project outcomes. With significant experience leading and managing large, multi-disciplinary teams across project management, design and construction, you'll possess excellent industry knowledge and expertise in complex delivery environments. Strong contractual and commercial awareness (NEC forms), including risk management and whole-life value considerations, alongside proven experience of operating within regulatory frameworks and influencing a wide range of stakeholders are key to this. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Based London Stansted Airport Permanent role Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Why MAG? Every year, London Stansted Airport connects over 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region. We are currently embarking on the Stansted Transformation Programme, valued at £1.1 billion. The terminal extension will provide a more spacious departure lounge with a wide variety of shops, bars and restaurants, an expanded immigration hall and additional baggage reclaim belts. The scheme will also see the security hall extended and the latest check-in technology introduced. Our plans to invest in new facilities will provide a great experience for everyone travelling through and working at London Stansted Airport. It will also unlock the potential for us to deliver a greater economic contribution to the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme Company pension scheme Car allowance Private medical scheme 25 days holiday plus bank holidays The role You'll lead a team accountable for delivering the construction, commissioning and transition into operation of one of the Stansted Transformation Programme (STN-TP) workstreams. You'll manage the 1st tier supply chain to ensure safe, efficient, on time delivery and be accountable for driving best practice. You'll contribute to developing STN-TP's approach to infrastructure delivery, particularly, but not limited to the areas of safety, resilience, environment and sustainability and capital efficiency. As a member of the STN-TP leadership team, you'll manage an integrated team of MAG and consultant programme delivery professionals ensuring collaboration across all group support and local business functions. STN-TP includes delivery of multiple infrastructure workstreams, including but not limited to; Airfield, Terminal Processor, Pier/Satellite, Baggage (arrivals and departures) and IT. You'll be accountable for supporting programme governance with timely reporting, decision making and escalation of programme risks and issues, supporting the Programme Delivery Director with preparation of reports for Programme performance and governance forums. What will make you successful in the role? You'll be educated to a degree/post graduate level and hold a professional affiliation (e.g. RICS, APM, CIOB, RIBA, ICE or similar). With a minimum of 15 years' experience of complex project delivery leadership, you'll have extensive experience managing all phases of project delivery from project inception to test, commission and handover across the full range of project size and complexity. You'll demonstrate a deep understanding of client needs and sector-specific commercial and operational opportunities, with a proven ability to identify and articulate the critical success factors that drive project outcomes. With significant experience leading and managing large, multi-disciplinary teams across project management, design and construction, you'll possess excellent industry knowledge and expertise in complex delivery environments. Strong contractual and commercial awareness (NEC forms), including risk management and whole-life value considerations, alongside proven experience of operating within regulatory frameworks and influencing a wide range of stakeholders are key to this. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Summary • Duty Manager • Based at Bristol Airport • Permanent Contract • Full -time 37.5 hours • £16.79 per hour Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903, Proof65 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners. Our name is taken from the aviation, meteorology term, 'Ceiling and Visibility Unlimited', which designates the perfect flying condition. More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. Together, we can reach new heights. Together, we are CAVU The role To manage the operational delivery of our business units to ensure they achieve the highest professional standards, culinary excellence and comply with all legislative requirements including compliance with health and safety legislation, food hygiene legislation and the service of alcohol. Responsible for the Lounges and/or F&B units' day to day operations; supporting the achievement of budget targets by effectively performance managing the on-shift team and direct line management of assigned colleagues. Duties will include: • Being the point of escalation, as the senior manager on site, for any complaints within the lounge. • Responsible for ensuring the requirements for food hygiene are implemented and instilled in the team. • Responsible for all operational requirements including, (but not exhaustive), appropriate staffing levels against business volume, deployment of team members, appropriate rotation of staff to ensure skill maintenance, table/customer planning, • reception processes, daily banking including investigations following discrepancies. • Working with the Kitchen Manager and responsible for efficient stock ordering, stock control, invoicing and ensuring receipt of deliveries are managed and recorded daily in line with MAG policy. • Accountable for the legislative requirements of the lounge/F&B area, including Health & Safety, food hygiene and serving of alcohol. • Responsible for the correct handling of waste in line with Lounge and airport requirements. • To assist with the preparing of staff rotas, timesheets and absence administration. • Responsible for any other reasonable requests as designated by management. What will make you successful in the role? • A solid background in the hospitality sector, with a proven track record • Experience of managing catering teams either in house or via contracted providers • Successfully managed budgets, capable of prioritising spend, driving profit and identifying cost efficiencies • Computer literacy on mainstream PC applications including Microsoft office • Ability to lead, inspire and motivate a diverse team with fairness and empathy, having courageous performance discussions as appropriate • Able to create a culture of results within a high pressured environment through a strong team spirit & is highly organised in working style, prioritising, scheduling and delegating with skill • Takes ownership, is committed to achieving growth by creating a culture of innovation commitment and engagement • Food Hygiene level 3 or above would be an advantage • Know the key principles of risk assessment and how to identify, plan for and minimise risks to the service and operation. Benefits: As a CAVU employee you will have access to some great benefits including: • Access to our employee rewards portal with discounts and savings • 24hour Employee Assistance Programme • Pension scheme which doubles your contribution • Fantastic career development opportunities - We are the UK's largest Airport Operator! • Tax free Airside shopping in our departure lounge • Meals on duty How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Summary • Duty Manager • Based at Bristol Airport • Permanent Contract • Full -time 37.5 hours • £16.79 per hour Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903, Proof65 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners. Our name is taken from the aviation, meteorology term, 'Ceiling and Visibility Unlimited', which designates the perfect flying condition. More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. Together, we can reach new heights. Together, we are CAVU The role To manage the operational delivery of our business units to ensure they achieve the highest professional standards, culinary excellence and comply with all legislative requirements including compliance with health and safety legislation, food hygiene legislation and the service of alcohol. Responsible for the Lounges and/or F&B units' day to day operations; supporting the achievement of budget targets by effectively performance managing the on-shift team and direct line management of assigned colleagues. Duties will include: • Being the point of escalation, as the senior manager on site, for any complaints within the lounge. • Responsible for ensuring the requirements for food hygiene are implemented and instilled in the team. • Responsible for all operational requirements including, (but not exhaustive), appropriate staffing levels against business volume, deployment of team members, appropriate rotation of staff to ensure skill maintenance, table/customer planning, • reception processes, daily banking including investigations following discrepancies. • Working with the Kitchen Manager and responsible for efficient stock ordering, stock control, invoicing and ensuring receipt of deliveries are managed and recorded daily in line with MAG policy. • Accountable for the legislative requirements of the lounge/F&B area, including Health & Safety, food hygiene and serving of alcohol. • Responsible for the correct handling of waste in line with Lounge and airport requirements. • To assist with the preparing of staff rotas, timesheets and absence administration. • Responsible for any other reasonable requests as designated by management. What will make you successful in the role? • A solid background in the hospitality sector, with a proven track record • Experience of managing catering teams either in house or via contracted providers • Successfully managed budgets, capable of prioritising spend, driving profit and identifying cost efficiencies • Computer literacy on mainstream PC applications including Microsoft office • Ability to lead, inspire and motivate a diverse team with fairness and empathy, having courageous performance discussions as appropriate • Able to create a culture of results within a high pressured environment through a strong team spirit & is highly organised in working style, prioritising, scheduling and delegating with skill • Takes ownership, is committed to achieving growth by creating a culture of innovation commitment and engagement • Food Hygiene level 3 or above would be an advantage • Know the key principles of risk assessment and how to identify, plan for and minimise risks to the service and operation. Benefits: As a CAVU employee you will have access to some great benefits including: • Access to our employee rewards portal with discounts and savings • 24hour Employee Assistance Programme • Pension scheme which doubles your contribution • Fantastic career development opportunities - We are the UK's largest Airport Operator! • Tax free Airside shopping in our departure lounge • Meals on duty How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Summary • Data & Insights Manager • Based at London Stansted Airport • Permanent, Full-Time role • Hybrid working options available • Competitive salary & benefits About MAG At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: • Bonus Scheme • Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs • 24 days holiday plus bank holidays • Free parking • Subsidised public transport • Huge range of company discounts • 2 volunteering days per year • Free Virtual GP service, available 24 hours a day, 7 days a week • Care Concierge service About The Role Join Stansted Airport's Data & Insight Team and help drive a truly data-led culture across the organisation. In this senior role, you'll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. You will get the opportunity to not only use your technical skills to make a real difference, but your stakeholder engagement and relationship building skills, supporting a broad range of analytical and reporting needs. As a data SME, you'll partner with departments across the airport to build reliable, insightful data products and deliver high-quality analytics that uncover trends, solve operational challenges and demonstrate the value of data-driven decisions. Key Responsibilities: • Act as a senior team member, deputising for the Head of Data & Insight, providing thought leadership and supporting Performance Analysts. • Deliver accurate, actionable insights from multiple data sources; lead deep-dive analysis into performance and system issues; manage delivery of key data outputs. • Support operational performance reviews with clear reporting and insight, ensuring consistent standards and trusted data across the airport. • Work closely with Operations, Finance, MAG Technology and the Data and Strategic Analytics (DASA) teams to streamline data, automate reporting and validate new systems. • Ensure data accuracy, consistency and reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful You'll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories for stakeholders including the Senior Leadership team. Your technical capability spans advanced Power BI development, SQL expertise and working with large datasets in modern cloud environments. You build trusted relationships across Technology and business teams, communicate with influence, and thrive in a collaborative, fast-changing operational setting. A passion for data, continuous learning and sharing best practice will help you shape and elevate the airport's data-driven culture. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Summary • Data & Insights Manager • Based at London Stansted Airport • Permanent, Full-Time role • Hybrid working options available • Competitive salary & benefits About MAG At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: • Bonus Scheme • Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs • 24 days holiday plus bank holidays • Free parking • Subsidised public transport • Huge range of company discounts • 2 volunteering days per year • Free Virtual GP service, available 24 hours a day, 7 days a week • Care Concierge service About The Role Join Stansted Airport's Data & Insight Team and help drive a truly data-led culture across the organisation. In this senior role, you'll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. You will get the opportunity to not only use your technical skills to make a real difference, but your stakeholder engagement and relationship building skills, supporting a broad range of analytical and reporting needs. As a data SME, you'll partner with departments across the airport to build reliable, insightful data products and deliver high-quality analytics that uncover trends, solve operational challenges and demonstrate the value of data-driven decisions. Key Responsibilities: • Act as a senior team member, deputising for the Head of Data & Insight, providing thought leadership and supporting Performance Analysts. • Deliver accurate, actionable insights from multiple data sources; lead deep-dive analysis into performance and system issues; manage delivery of key data outputs. • Support operational performance reviews with clear reporting and insight, ensuring consistent standards and trusted data across the airport. • Work closely with Operations, Finance, MAG Technology and the Data and Strategic Analytics (DASA) teams to streamline data, automate reporting and validate new systems. • Ensure data accuracy, consistency and reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful You'll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories for stakeholders including the Senior Leadership team. Your technical capability spans advanced Power BI development, SQL expertise and working with large datasets in modern cloud environments. You build trusted relationships across Technology and business teams, communicate with influence, and thrive in a collaborative, fast-changing operational setting. A passion for data, continuous learning and sharing best practice will help you shape and elevate the airport's data-driven culture. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Airport Bus Driver Based at Manchester Airport Permanent 40 hours per week Nights roster £17.02 per hour including 17.5% shift allowance Why Choose MAG? Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As one of the largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Free on-site parking whilst on duty Access to our reward portal with discounts and savings 24hour employee Assistance Programme MAG Pension scheme which doubles your contribution Discounts on tram and train travel to work Discounts on MAG products such as Escape Lounges and holiday parking at our Airports Fantastic career development opportunities Full uniform provided The Role: As an Airport Bus Driver, you'll be at the heart of our operation, ensuring the smooth and safe transportation of customers and staff. Here's what you'll do: Deliver a first-class customer experience, making journeys exceptional for every passenger. Safely assist customers with luggage and ensure items are secure on the vehicle. Adhere to PCV laws, regulations, and the Road Traffic Act to ensure compliance and safety. Keep up-to-date with DDA and PCV regulations to meet industry standards. Proactively report vehicle defects, suspicious activities, or damaged equipment to the Customer Transport Manager. Maintain vehicle cleanliness to uphold a gold-standard car park experience. Complete detailed reports on incidents or lost property to ensure excellent customer service. Flexibility is key - this is a 24/7 operation, with a mixture of shifts to keep the airport running smoothly. What You'll Bring to the Role A clean driving licence with a PCV licence held for at least 2 years. NVQ Level 2 in Customer Service or Passenger Transport (desirable). A valid CPC driver validation card (with all modules completed). You'll also need to bring a printout of your completed CPC modules to your interview. If you haven't completed all modules, we can't progress with your application. For guidance, visit GOV.UK. Ready to Apply? Here's What You Need to Know All offers are subject to security clearance, which includes: • A 5-year address and employment history check. • A criminal record check. How to Apply: Submit your up-to-date CV. Apply today so don't miss your chance to join this dynamic team! Applications will close once we receive sufficient interest, so apply today. Drive Your Career Forward with MAG - Be Part of the Journey! Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Airport Bus Driver Based at Manchester Airport Permanent 40 hours per week Nights roster £17.02 per hour including 17.5% shift allowance Why Choose MAG? Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As one of the largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Free on-site parking whilst on duty Access to our reward portal with discounts and savings 24hour employee Assistance Programme MAG Pension scheme which doubles your contribution Discounts on tram and train travel to work Discounts on MAG products such as Escape Lounges and holiday parking at our Airports Fantastic career development opportunities Full uniform provided The Role: As an Airport Bus Driver, you'll be at the heart of our operation, ensuring the smooth and safe transportation of customers and staff. Here's what you'll do: Deliver a first-class customer experience, making journeys exceptional for every passenger. Safely assist customers with luggage and ensure items are secure on the vehicle. Adhere to PCV laws, regulations, and the Road Traffic Act to ensure compliance and safety. Keep up-to-date with DDA and PCV regulations to meet industry standards. Proactively report vehicle defects, suspicious activities, or damaged equipment to the Customer Transport Manager. Maintain vehicle cleanliness to uphold a gold-standard car park experience. Complete detailed reports on incidents or lost property to ensure excellent customer service. Flexibility is key - this is a 24/7 operation, with a mixture of shifts to keep the airport running smoothly. What You'll Bring to the Role A clean driving licence with a PCV licence held for at least 2 years. NVQ Level 2 in Customer Service or Passenger Transport (desirable). A valid CPC driver validation card (with all modules completed). You'll also need to bring a printout of your completed CPC modules to your interview. If you haven't completed all modules, we can't progress with your application. For guidance, visit GOV.UK. Ready to Apply? Here's What You Need to Know All offers are subject to security clearance, which includes: • A 5-year address and employment history check. • A criminal record check. How to Apply: Submit your up-to-date CV. Apply today so don't miss your chance to join this dynamic team! Applications will close once we receive sufficient interest, so apply today. Drive Your Career Forward with MAG - Be Part of the Journey! Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Head of Assurance & Compliance - CAVU Permanent Manchester Airport / Hybrid About CAVU For airports, for partners, for people. We are CAVU. At CAVU, part of Manchester Airport Group, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody-from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences. From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including the Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the support to grow, and the freedom to be your authentic self. Whether you're working from our offices, from home, in our lounges, or on the road, we provide an environment where you can create, innovate, and help transform airport travel. Together, we can reach new heights. Together, we are CAVU The Role We're looking for an experienced and commercially-minded Head of Assurance & Compliance to join our Strategy & Governance Leadership Team. Reporting to the Strategy & Governance Director , you will lead the development and delivery of CAVU's Assurance & Compliance framework, providing independent second-line oversight and assurance across our growing global business. This is a highly visible leadership role, working closely with senior stakeholders across the organisation to ensure CAVU operates responsibly, sustainably and in line with internal policies, legal requirements and regulatory standards. You will be responsible for defining and implementing a risk-based assurance strategy, evaluating the effectiveness of controls, identifying opportunities for improvement, and providing valuable insights that support strategic decision-making. Working across multiple functions, you will provide constructive challenge, drive a culture of compliance, and help ensure risks are effectively managed as CAVU continues to scale. Acting as CAVU's key liaison with MAG Audit, Cyber Security and Data Protection teams, you will also play a critical role in supporting industry certifications, regulatory compliance, and customer bid responses relating to compliance and governance standards. What You'll Be Doing Defining and evolving CAVU's Assurance & Compliance framework and second-line operating model Developing and delivering a risk-based assurance programme aligned to business priorities and regulatory requirements Evaluating the design and effectiveness of business controls, processes and procedures across CAVU Identifying control weaknesses, compliance risks and opportunities for process improvement Providing challenge, guidance and assurance to senior leaders while maintaining second-line independence Leading assurance reviews and communicating clear, evidence-based findings to management and governance forums Monitoring and reporting on remediation actions, ensuring issues are appropriately tracked and resolved Championing compliance with internal policies, legal requirements and industry standards including GDPR, PCI DSS and CCPA Supporting the business in achieving and maintaining external certifications, including ISO standards Working with Legal, Cyber, Audit and Data Protection teams to ensure alignment of compliance activities and minimise duplication Producing high-quality reports, board papers and insights for Senior Leadership Team, Executive Committee and governance forums Supporting Growth teams with bid responses relating to compliance certifications, governance controls and assurance standards Driving continuous improvement through the identification of trends, recurring issues and thematic control gaps across the business About You You'll be a credible assurance, audit or compliance leader with the ability to influence senior stakeholders and balance commercial objectives with effective governance and risk management. You'll bring: Professional qualification such as ACA, ACCA, CIMA, CIA, CIIA, CISA or equivalent Significant experience in assurance, compliance, audit, risk management or internal controls leadership roles Strong commercial, financial, audit or risk management background Proven experience designing and implementing governance, compliance and control frameworks Strong understanding of compliance standards, regulatory requirements and risk-based assurance methodologies Knowledge of GDPR, PCI DSS, CCPA and broader governance and compliance frameworks Experience working with technology-enabled businesses and understanding the interaction between business processes and IT systems Excellent analytical skills with the ability to identify trends, risks and opportunities for improvement Strong stakeholder management and influencing skills with the confidence to engage at Executive level Ability to work effectively in a fast-paced and evolving business environment Exceptional communication skills and experience producing executive-level reports and presentations What's In It For You? As well as a competitive benefits package, you'll be joining a fast-growing, innovative business at the forefront of airport technology, travel and digital commerce. You'll have the opportunity to shape how assurance, compliance and governance are embedded across a global business, influencing strategic decisions and helping CAVU scale responsibly and sustainably. Our benefits include: 25 days holiday, increasing with service (up to 28) Option to buy up to 10 extra days + 4 flexible bank holidays 10% company pension Annual bonus scheme On-site gym MediCash scheme Discounts including up to 50% off CAVU products such as Escape Lounges and Airport Parking Rail and retail discounts 2 paid volunteering days per year Access to wellbeing initiatives, learning opportunities and mentoring programmes Enhanced parental leave (T&Cs apply) Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Head of Assurance & Compliance - CAVU Permanent Manchester Airport / Hybrid About CAVU For airports, for partners, for people. We are CAVU. At CAVU, part of Manchester Airport Group, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody-from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences. From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including the Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the support to grow, and the freedom to be your authentic self. Whether you're working from our offices, from home, in our lounges, or on the road, we provide an environment where you can create, innovate, and help transform airport travel. Together, we can reach new heights. Together, we are CAVU The Role We're looking for an experienced and commercially-minded Head of Assurance & Compliance to join our Strategy & Governance Leadership Team. Reporting to the Strategy & Governance Director , you will lead the development and delivery of CAVU's Assurance & Compliance framework, providing independent second-line oversight and assurance across our growing global business. This is a highly visible leadership role, working closely with senior stakeholders across the organisation to ensure CAVU operates responsibly, sustainably and in line with internal policies, legal requirements and regulatory standards. You will be responsible for defining and implementing a risk-based assurance strategy, evaluating the effectiveness of controls, identifying opportunities for improvement, and providing valuable insights that support strategic decision-making. Working across multiple functions, you will provide constructive challenge, drive a culture of compliance, and help ensure risks are effectively managed as CAVU continues to scale. Acting as CAVU's key liaison with MAG Audit, Cyber Security and Data Protection teams, you will also play a critical role in supporting industry certifications, regulatory compliance, and customer bid responses relating to compliance and governance standards. What You'll Be Doing Defining and evolving CAVU's Assurance & Compliance framework and second-line operating model Developing and delivering a risk-based assurance programme aligned to business priorities and regulatory requirements Evaluating the design and effectiveness of business controls, processes and procedures across CAVU Identifying control weaknesses, compliance risks and opportunities for process improvement Providing challenge, guidance and assurance to senior leaders while maintaining second-line independence Leading assurance reviews and communicating clear, evidence-based findings to management and governance forums Monitoring and reporting on remediation actions, ensuring issues are appropriately tracked and resolved Championing compliance with internal policies, legal requirements and industry standards including GDPR, PCI DSS and CCPA Supporting the business in achieving and maintaining external certifications, including ISO standards Working with Legal, Cyber, Audit and Data Protection teams to ensure alignment of compliance activities and minimise duplication Producing high-quality reports, board papers and insights for Senior Leadership Team, Executive Committee and governance forums Supporting Growth teams with bid responses relating to compliance certifications, governance controls and assurance standards Driving continuous improvement through the identification of trends, recurring issues and thematic control gaps across the business About You You'll be a credible assurance, audit or compliance leader with the ability to influence senior stakeholders and balance commercial objectives with effective governance and risk management. You'll bring: Professional qualification such as ACA, ACCA, CIMA, CIA, CIIA, CISA or equivalent Significant experience in assurance, compliance, audit, risk management or internal controls leadership roles Strong commercial, financial, audit or risk management background Proven experience designing and implementing governance, compliance and control frameworks Strong understanding of compliance standards, regulatory requirements and risk-based assurance methodologies Knowledge of GDPR, PCI DSS, CCPA and broader governance and compliance frameworks Experience working with technology-enabled businesses and understanding the interaction between business processes and IT systems Excellent analytical skills with the ability to identify trends, risks and opportunities for improvement Strong stakeholder management and influencing skills with the confidence to engage at Executive level Ability to work effectively in a fast-paced and evolving business environment Exceptional communication skills and experience producing executive-level reports and presentations What's In It For You? As well as a competitive benefits package, you'll be joining a fast-growing, innovative business at the forefront of airport technology, travel and digital commerce. You'll have the opportunity to shape how assurance, compliance and governance are embedded across a global business, influencing strategic decisions and helping CAVU scale responsibly and sustainably. Our benefits include: 25 days holiday, increasing with service (up to 28) Option to buy up to 10 extra days + 4 flexible bank holidays 10% company pension Annual bonus scheme On-site gym MediCash scheme Discounts including up to 50% off CAVU products such as Escape Lounges and Airport Parking Rail and retail discounts 2 paid volunteering days per year Access to wellbeing initiatives, learning opportunities and mentoring programmes Enhanced parental leave (T&Cs apply) Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Summary Kitchen Assistant Based at Bristol Airport Permanent contract Full & Part time contract available £13.45 per hour Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners. Our name is taken from the aviation, meteorology term, 'Ceiling and Visibility Unlimited', which designates the perfect flying condition. More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. Together, we can reach new heights. Together, we are CAVU The role We are currently recruiting for Kitchen Assistants to join our Airport Hospitality Team. Our award-winning airport lounges offer an unrivalled passenger experience and are ranked as the number one common-use lounge in the US across TripAdvisor, Google, Yelp! and Facebook reviews. Duties will include: Assisting the lounge team with the delivery of an excellent lounge experience. Ensuring the kitchen and all storage locations are kept clean, hygienic and adhere to all health and safety standards. Washing all crockery, cutlery and light equipment. Any oversized equipment that will not fit in the dishwasher should be washed in designated sinks using the correct Ecolab chemical. Cleaning kitchen ovens, fridges and floors in accordance with operating standard. Ensuring that any crockery, cutlery and equipment is stores correctly and that floors and fire exits are kept free of any obstacles. Monitoring all waste disposal bins ensuring waste items are recycled by placing in correct waste disposal bins and adhering to the waste policy. Reporting any maintenance issues Clearing all breakages and spillages, following operating procedure and dispose of them correctly. Taking receipt of all deliveries, ensuring that all items arrive and are correctly put away ensuring stock rotation. What will make you successful in the role? We are looking for someone who has: Excellent communication and interpersonal skills Attention to detail Previous experience in a similar a role is desirable but not essential You will be required to work a range of shifts. Early shifts can start as early as 3am and late shifts finishing as late as 8pm. Our Lounges are open 7 days a week. Please note you must be over the age of 18 to apply for this role. As a CAVU employee you will have access to some great benefits including: Access to our employee rewards portal with discounts and savings 24hour Employee Assistance Programme MAG Pension scheme which doubles your contribution Fantastic career development opportunities - We are the UK's largest Airport Operator! Tax free Airside shopping in our departure lounge Meals on duty Free shuttle bus (A1 Flyer) from the city centre to the airport How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received. Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 08, 2026
Full time
Summary Kitchen Assistant Based at Bristol Airport Permanent contract Full & Part time contract available £13.45 per hour Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners. Our name is taken from the aviation, meteorology term, 'Ceiling and Visibility Unlimited', which designates the perfect flying condition. More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers. Together, we can reach new heights. Together, we are CAVU The role We are currently recruiting for Kitchen Assistants to join our Airport Hospitality Team. Our award-winning airport lounges offer an unrivalled passenger experience and are ranked as the number one common-use lounge in the US across TripAdvisor, Google, Yelp! and Facebook reviews. Duties will include: Assisting the lounge team with the delivery of an excellent lounge experience. Ensuring the kitchen and all storage locations are kept clean, hygienic and adhere to all health and safety standards. Washing all crockery, cutlery and light equipment. Any oversized equipment that will not fit in the dishwasher should be washed in designated sinks using the correct Ecolab chemical. Cleaning kitchen ovens, fridges and floors in accordance with operating standard. Ensuring that any crockery, cutlery and equipment is stores correctly and that floors and fire exits are kept free of any obstacles. Monitoring all waste disposal bins ensuring waste items are recycled by placing in correct waste disposal bins and adhering to the waste policy. Reporting any maintenance issues Clearing all breakages and spillages, following operating procedure and dispose of them correctly. Taking receipt of all deliveries, ensuring that all items arrive and are correctly put away ensuring stock rotation. What will make you successful in the role? We are looking for someone who has: Excellent communication and interpersonal skills Attention to detail Previous experience in a similar a role is desirable but not essential You will be required to work a range of shifts. Early shifts can start as early as 3am and late shifts finishing as late as 8pm. Our Lounges are open 7 days a week. Please note you must be over the age of 18 to apply for this role. As a CAVU employee you will have access to some great benefits including: Access to our employee rewards portal with discounts and savings 24hour Employee Assistance Programme MAG Pension scheme which doubles your contribution Fantastic career development opportunities - We are the UK's largest Airport Operator! Tax free Airside shopping in our departure lounge Meals on duty Free shuttle bus (A1 Flyer) from the city centre to the airport How do I apply? Please submit your up-to date CV and a covering letter detailing how you meet the role criteria. Advert will close once sufficient applications are received. Equal Opportunities & Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
MAG Manchester Airports Group
Manchester Airport, Cheshire
Customer Service Agent Hyrbid Permanent About Us: For airports. For partners. For passengers. For people. We are Cavu, a travel-tech and hospitality company built to make journeys smoother, more rewarding and more human. From our platform that helps airports unlock more value across the passenger journey, to our airport lounges and hospitality experiences people love, everything we do is designed to make travel better for passengers and the businesses that serve them. That takes people with fresh ideas, different perspectives and the confidence to challenge what already exists. At Cavu, you'll have the space to think, the support to grow and the freedom to be yourself. Whether you're working from one of our offices, at home, in our lounges or on the road, you'll be empowered to create, innovate and help shape better travel experiences. Know the way. Together, we can reach new heights. About the role As a Customer Service Advisor, you'll help customers across a range of channels, including email, live chat, reviews and social media. You'll answer questions, resolve complaints and investigate customer feedback, working with internal teams and service providers to understand what has happened and provide a thoughtful, accurate response. You'll support customers using CAVU services including airport parking, transfers and lounges, helping to create a positive experience at every stage of their journey. This is a varied role where careful listening, clear communication and a calm, considerate approach will make a genuine difference to our customers. What you'll be doing Respond to customer questions, complaints, reviews and feedback through email, live chat and social media. Investigate customer concerns by gathering the relevant facts and working closely with service providers and internal teams. Provide clear, personalised responses within agreed service standards. Follow customer interactions through to a fair and appropriate conclusion. Use information from your investigation to help determine whether financial recompense may be appropriate. Work across several reservation systems and customer-service platforms, keeping information accurate and up to date. Build your understanding of our products, services and service-provider operations. Share customer feedback, trends and insights to help improve our services and processes. Produce customer-related reports when needed to support wider business projects. Support administrative tasks and other team activities focused on understanding and responding to customer needs. What you'll bring You'll be someone who cares about helping people and can bring reassurance, patience and good judgement to each conversation. You'll feel comfortable taking ownership of a customer concern while knowing when to seek advice or support. Essential Previous experience in a customer-service environment. Clear and compassionate written and verbal communication skills. Confidence supporting customers who may be disappointed or demanding. Strong listening and relationship-building skills. A thoughtful approach to problem-solving and analysing information. Careful attention to detail and accuracy. Confidence using desktop applications, digital tools and social media platforms. The ability to adapt, organise your workload and work independently. A collaborative approach and willingness to share knowledge with colleagues. We welcome transferable experience. If you can demonstrate the skills and approach needed to support customers effectively, we'd be pleased to hear from you. What's in it for you? 25 days' holiday, increasing with service up to 28 days. The option to buy up to 10 additional days' holiday, plus four flexible bank holidays. A 10% company pension. Annual bonus scheme. On-site gym. MediCash scheme. Flexible benefits and discounts, including up to 50% off CAVU products such as Escape Lounges and airport parking. Rail and retail discounts. Two paid volunteering days each year. Access to health and wellbeing events, inclusion activities and learning opportunities. Formal and informal development options, including mentoring programmes and learning grants. Enhanced parental leave, subject to terms and conditions. Equal Opportunities and Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and togeth er we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group. cavu
Nov 07, 2026
Full time
Customer Service Agent Hyrbid Permanent About Us: For airports. For partners. For passengers. For people. We are Cavu, a travel-tech and hospitality company built to make journeys smoother, more rewarding and more human. From our platform that helps airports unlock more value across the passenger journey, to our airport lounges and hospitality experiences people love, everything we do is designed to make travel better for passengers and the businesses that serve them. That takes people with fresh ideas, different perspectives and the confidence to challenge what already exists. At Cavu, you'll have the space to think, the support to grow and the freedom to be yourself. Whether you're working from one of our offices, at home, in our lounges or on the road, you'll be empowered to create, innovate and help shape better travel experiences. Know the way. Together, we can reach new heights. About the role As a Customer Service Advisor, you'll help customers across a range of channels, including email, live chat, reviews and social media. You'll answer questions, resolve complaints and investigate customer feedback, working with internal teams and service providers to understand what has happened and provide a thoughtful, accurate response. You'll support customers using CAVU services including airport parking, transfers and lounges, helping to create a positive experience at every stage of their journey. This is a varied role where careful listening, clear communication and a calm, considerate approach will make a genuine difference to our customers. What you'll be doing Respond to customer questions, complaints, reviews and feedback through email, live chat and social media. Investigate customer concerns by gathering the relevant facts and working closely with service providers and internal teams. Provide clear, personalised responses within agreed service standards. Follow customer interactions through to a fair and appropriate conclusion. Use information from your investigation to help determine whether financial recompense may be appropriate. Work across several reservation systems and customer-service platforms, keeping information accurate and up to date. Build your understanding of our products, services and service-provider operations. Share customer feedback, trends and insights to help improve our services and processes. Produce customer-related reports when needed to support wider business projects. Support administrative tasks and other team activities focused on understanding and responding to customer needs. What you'll bring You'll be someone who cares about helping people and can bring reassurance, patience and good judgement to each conversation. You'll feel comfortable taking ownership of a customer concern while knowing when to seek advice or support. Essential Previous experience in a customer-service environment. Clear and compassionate written and verbal communication skills. Confidence supporting customers who may be disappointed or demanding. Strong listening and relationship-building skills. A thoughtful approach to problem-solving and analysing information. Careful attention to detail and accuracy. Confidence using desktop applications, digital tools and social media platforms. The ability to adapt, organise your workload and work independently. A collaborative approach and willingness to share knowledge with colleagues. We welcome transferable experience. If you can demonstrate the skills and approach needed to support customers effectively, we'd be pleased to hear from you. What's in it for you? 25 days' holiday, increasing with service up to 28 days. The option to buy up to 10 additional days' holiday, plus four flexible bank holidays. A 10% company pension. Annual bonus scheme. On-site gym. MediCash scheme. Flexible benefits and discounts, including up to 50% off CAVU products such as Escape Lounges and airport parking. Rail and retail discounts. Two paid volunteering days each year. Access to health and wellbeing events, inclusion activities and learning opportunities. Formal and informal development options, including mentoring programmes and learning grants. Enhanced parental leave, subject to terms and conditions. Equal Opportunities and Reasonable Adjustments We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and togeth er we're on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring. We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group. cavu
Summary Airport Security Officer Are you looking for a meaningful career where you can make a real difference every day? We are seeking motivated, customer service focussed individuals to join our Airport Security team. We are proud to be an inclusive employer and strongly encourage women and underrepresented groups to apply. • Terminal Security team • London Stansted Airport Fixed term contract to 31 December 2026 - possibility of permanent opportunites at end of contract • 20 hours per week minimum. Contracts will require flexibility and will cover a range of hours (0300 - 2300) and weekends • £18.42 per hour (£16.62 per hour during initial 3-month probation period) inclusive of 20% shift allowance • Plus Disturbance payment of £94 per month, applicable on this contract This advert will close once sufficient applications have been received. Why MAG? Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 12,000 jobs onsite and generates around £7.75bn each year for the region. There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, we are now moving into the next phase of growth, with permission just granted to increase the airport's capacity to 51 million passengers per year. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: • Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs • 24 days holiday plus bank holidays • Free parking • Subsidised public transport • Huge range of company discounts • 2 volunteering days per year • Free Virtual GP service, available 24 hours a day, 7 days a week • Care Concierge service We're all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers. The role Security Officers are one of the most vital roles in the airport, ensuring that all passengers have a safe and enjoyable journey. In this exciting role you will get involved in - Conducting hand searches of customers and cabin luggage as required in Security Operating high-tech security equipment such as X-Ray machines and body scanners Patrolling our terminal and manning posts Checking of staff ID cards and customer boarding cards before entering the security area Delivering great service to our customers What will make you successful in the role? No security experience is required as we pride ourselves in offering full training, but you will ideally have experience of working in a customer focused environment. Naturally, we want to see enthusiasm, a proactive attitude and your ability to deliver excellent customer service. As the face of MAG, we need you to be well presented, punctual and focused on attention to detail. Please note, all candidates must have perfect colour vision and the role will require long periods of standing, bending, walking and manual handling. If you're successful you will be made a conditional offer subject to Pre-Employment checks and passing your initial four week training course (40 hours - Monday to Friday) which is fully paid. Our checks include: A Criminal Record Check, 5 years employment history and Counter Terrorism Check. You will also be required to attend a face to face medical appointment. Due to the nature of our security checks, we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Nov 07, 2026
Full time
Summary Airport Security Officer Are you looking for a meaningful career where you can make a real difference every day? We are seeking motivated, customer service focussed individuals to join our Airport Security team. We are proud to be an inclusive employer and strongly encourage women and underrepresented groups to apply. • Terminal Security team • London Stansted Airport Fixed term contract to 31 December 2026 - possibility of permanent opportunites at end of contract • 20 hours per week minimum. Contracts will require flexibility and will cover a range of hours (0300 - 2300) and weekends • £18.42 per hour (£16.62 per hour during initial 3-month probation period) inclusive of 20% shift allowance • Plus Disturbance payment of £94 per month, applicable on this contract This advert will close once sufficient applications have been received. Why MAG? Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 12,000 jobs onsite and generates around £7.75bn each year for the region. There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, we are now moving into the next phase of growth, with permission just granted to increase the airport's capacity to 51 million passengers per year. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: • Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs • 24 days holiday plus bank holidays • Free parking • Subsidised public transport • Huge range of company discounts • 2 volunteering days per year • Free Virtual GP service, available 24 hours a day, 7 days a week • Care Concierge service We're all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers. The role Security Officers are one of the most vital roles in the airport, ensuring that all passengers have a safe and enjoyable journey. In this exciting role you will get involved in - Conducting hand searches of customers and cabin luggage as required in Security Operating high-tech security equipment such as X-Ray machines and body scanners Patrolling our terminal and manning posts Checking of staff ID cards and customer boarding cards before entering the security area Delivering great service to our customers What will make you successful in the role? No security experience is required as we pride ourselves in offering full training, but you will ideally have experience of working in a customer focused environment. Naturally, we want to see enthusiasm, a proactive attitude and your ability to deliver excellent customer service. As the face of MAG, we need you to be well presented, punctual and focused on attention to detail. Please note, all candidates must have perfect colour vision and the role will require long periods of standing, bending, walking and manual handling. If you're successful you will be made a conditional offer subject to Pre-Employment checks and passing your initial four week training course (40 hours - Monday to Friday) which is fully paid. Our checks include: A Criminal Record Check, 5 years employment history and Counter Terrorism Check. You will also be required to attend a face to face medical appointment. Due to the nature of our security checks, we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.