Victim Support

Victim Support is recruiting for a Community Engagement and Training Officer. The role is on a fixed term contract until 31st March 2027 and is homebased. Although this is a 25 hour role, there maybe an element of flexibility in hours and number of days worked. Happy to discuss this further at interview. Engagement in Bedfordshire is key for us in Victim Support and this role is instrumental to en click apply for full job details

Victim Support is proud to provide an Affected by Crime (ABC) service across Humberside which provides a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information. We are currently looking for an Engagement Officer to join the team working 22.5 hours per week. This role is home-based with regular travel required throughout the Humberside region. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role We are looking for a self-motivated and enthusiastic individual who will promote and increase engagement with the Humberside ABC Service. The Humberside ABC service provides services to anyone affected by crime and as an Engagement Officer you will work alongside our team to enhance the offer we provide by promoting the service and working with our partners including the police. As an Engagement Officer you will be responsible for: Promoting the work of the service through events and presentations Providing training and awareness sessions to partner agencies including Humberside Police Maintaining and developing our online presence including updating website information and controlling our social media accounts Income generation and identifying fundraising opportunities We are looking for someone with strong communication skills who is motivated, engaging and innovative. As an Engagement Officer, you will play an integral part in developing and embedding our Criminal Justice Champion (CJC) and Victim Friendly Organisation (VFO) programs across Humberside to ensure that victims have a voice within the criminal justice system and organisations are promoting victim's rights and voices. You will attend events, network with other agencies and develop and deliver presentations to both internal and external colleagues, community groups and other identified audiences. This means that although the role is home-based, regular travel is required within Humberside and occasionally across the wider region. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Mansfield and Nottingham. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 37.5 hours per week covering Mansfield Nightingale Court & Nottingham Crown Court. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Excellent communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Victim Support are looking for an Independent Sexual Violence Advisor (ISVA) to join our West Cumberland team. The role will be based in our Workington office with regular travel across West Cumberland. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: This role is home based in West Cumberland with regular travel to meet clients & colleagues as well as attending meetings & court hearings. As an Independent Sexual Violence Advisor (ISVA) you will be: - providing a high quality, pro-active service to victims of sexual violence and abuse (including children and young people), supporting those at highest risk and need. working within a multi-agency framework consisting of the Bridgeway SARC and other local partnership responses to sexual violence. working with survivors and other agencies to monitor the care pathway, including risk assessment, helping clients access their rights and supporting with any other services they require. You will need: - More than anything the right attitude and a willingness to learn are key to becoming an ISVA. Experience of working with victims of sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting would be an advantage although we would be keen to hear from you if you can demonstrate how your skills and experience can be applied to this role. You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing sexual violence. An approved and accredited ISVA qualification is preferable for this post although candidates with the right approach and a willingness work towards ISVA accreditation will also be considered. To be successful in this role you should have good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Bournemouth, Poole and Weymouth. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is part-time working 18 hours per week covering Bournemouth Crown Court, Poole Magistrates Court, Weymouth Magistrates Court and Dorset Remote Live Link Site (in Bournemouth). Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals. Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting. Collate and analyse performance data, contributing to KPI monitoring and quality assurance. Support rota planning to maintain appropriate resource coverage across the court cluster. Assist with volunteer accreditation, training, performance tracking, and continuous improvement. Input, update, and report on witness information, ensuring comprehensive assessments and referrals. Promote effective communication within the team, coordinating meetings and sharing learning. Build and maintain relationships with statutory, voluntary, and community partners. Deputise for the Team Leader when required, ensuring service standards and targets are met. Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have An understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience working in challenging environments with a focus on customer experience and service excellence. Strong communication, negotiation, and advisory skills-both written and verbal. The ability to prioritise work with minimal supervision and manage conflicting demands. Experience processing, analysing, and reporting information from multiple sources. Competence in using IT systems including Microsoft Office and case management systems. A commitment to safeguarding, confidentiality, equality, diversity, and inclusion. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Community Engagement & Training Officer to join the Engagement team covering Hampshire and the Isle of Wight. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based out of our Chandlers Ford office on a hybrid basis with the expectation of 60% of your working week from the office. The role will include regular travel across the Hampshire & Isle of Wight region. You will be required to work flexibly to attend events in evenings and weekends, time off in lieu will be given. As a Community Engagement & Training Officer, you will play a vital role in strengthening Victim Support's presence and impact within the community. Your responsibilities will include: Developing Engaging Content: Creating compelling and inclusive social media content tailored to diverse audiences to raise awareness of Victim Support's services and initiatives. You will also be required to create posters, leaflets and other promotional material to help inform communities about the service. Event Coordination and Representation: Organising and representing Victim Support at community events such as Pride, 999 Days, and local fairs. You will engage directly with victims and witnesses of crime, offering immediate emotional and practical support. Delivering Presentations : Designing and delivering impactful presentations to criminal justice partners, including police and probation services, to promote collaboration and raise awareness of Victim Support's work. Community Relationship Building: Establishing and nurturing strong relationships with community leaders, local organisations, and stakeholders to enhance outreach and support networks. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Due to vetting requirements the successful candidate must have lived within the UK for three years. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.