Zenopa

Zenopa have partnered with a leading supplier of veterinary consumables and equipment, offering over 7,000 product lines. Established in 1992, the company has grown into a trusted partner for veterinary professionals, providing cost-effective and sustainable solutions. With a commitment to quality and customer-focused service, they deliver products across various sectors, including companion animals, equine, livestock, and exotic animals. Their extensive UK inventory ensures rapid response times and reliable delivery. Responsibilities: Onboard new German veterinary clinics and provide account management support. Respond to customer queries via phone and email in both English and German. Achieve KPIs related to customer satisfaction and outbound telephony activity. Engage proactively with potential and less regular customers to drive growth. Take ownership of your personal development path with guidance from your team. Maintain regular communication with customers through verbal, written, and electronic means. Requirements: Proven Sales Experience (Outbound) German speaker - C1 Level. Able to commute to Stockport 5x per week. Good telephone manner.

Account information: We're a dynamic, fast-growing distributor of high-quality specialist products for life science research. From molecular biology reagents and chemicals to cutting-edge cell & gene therapy tools and biospecimens, we supply researchers at leading academic institutions and pioneering biotech firms across Europe and the US. Our mission? To accelerate scientific discovery by connecting researchers with breakthrough technologies-and to support them every step of the way. Role overview: This is more than just a sales role, it's a gateway into the heart of life science innovation. Based in our vibrant Cambridge office, you'll work closely with our Benelux field sales team, building relationships with researchers, helping shape purchasing decisions, and driving business growth. You'll be the go-to person for remote customer engagement, supporting the entire sales pipeline and making sure our customers receive outstanding service from first contact through to after-sales support. Key duties and responsibilities: Engage with Researchers: Respond to customer enquiries via phone and email, understand their research needs, and recommend solutions from our diverse product portfolio. - Drive Sales Growth: Support the full sales cycle-qualifying leads, quoting, and helping close deals. - Collaborate Across Teams: Be the crucial link between field sales, marketing, customer service, and business management. - CRM Mastery: Keep track of all leads and communications using HubSpot CRM to ensure no opportunity is missed. - Support Campaigns: Help deliver targeted marketing campaigns and product promotions. - Represent the Brand: Occasionally attend industry conferences, exhibitions, and trade shows. - Stay Ahead: Participate in regular training to build your scientific and commercial know-how. Person specification: A degree in a life sciences field (e.g., Biology, Biochemistry, Biotechnology). Strong communication skills and a customer-first attitude. A proactive mindset with a genuine interest in commercial life sciences. Comfortable working in a fast-paced environment with a collaborative team. Bonus: Experience with CRM systems (e.g., HubSpot) or a background in sales/support. Package Competitive base salary Hybrid working Bonus Scheme 22 days + bank holidays + Christmas Healthcare