Brew York

Deputy General Manager, Tap & Beerhall Walmgate Role Purpose as a Deputy General Manager To support the General Manager in leading the day-to-day operations, commercial performance and team development of Brew York's flagship Beer Hall. You will play a pivotal role in ensuring the venue delivers excellent customer experiences, strong financial performance and consistently high operational standards. Operating a multi-functional hospitality venue with 41 beer taps, an extensive craft beer selection and traditional cask ales, this role requires a strong understanding of beer quality, cellar management and the importance of maintaining an excellent beer offering. Our Culture At Brew York, our values are built around being Dependable, delivering Excellence, working as a Team, being Ambitious, continuing to Innovate and remembering that a little Laughter goes a long way. We're looking for someone who shares those values and wants to play an important part in the continued success of our flagship venue. Career Development We recognise that great managers come from different backgrounds. This role would suit an experienced manager looking for a fresh challenge or a General Manager currently running a smaller operation who wants to develop the skills and confidence to lead a larger, more complex business. With direct support from the General Manager and Brew York's wider Operations team, the successful candidate will have the opportunity to develop their leadership, operational and commercial management skills. Please see the full job specification below: Key Responsibilities as a Deputy General Manager Operational Management Support the General Manager in the effective running of all areas of the Beer Hall. Oversee daily service and maintain consistently high hospitality standards. Coordinate the Beer Hall, Tap Room, events and private functions. Maintain excellent standards of cleanliness, presentation, health and safety and licensing compliance. Take full operational responsibility in the General Manager's absence. Cellar Management & Beer Quality A Deputy General Manager must maintain excellent cellar standards, including cleanliness, temperature control, stock rotation and dispense quality. Ensure appropriate cask ale handling, conditioning, venting, tapping and serving practices. Monitor beer quality, wastage, line cleaning and stock management. Develop the team's knowledge of Brew York beers, guest beers and traditional cask ales. Promote a positive beer culture, ensuring product knowledge and beer quality remain central to the customer experience. People Leadership & Development A Deputy General Manager must lead by example, creating a positive, motivated and high-performing team. Support recruitment, induction, training and ongoing staff development. Assist with rota planning, labour management and effective deployment of the team. Encourage accountability, teamwork and excellent customer service. Help identify and develop future supervisors and managers. Commercial Performance as a Deputy General Manager Support delivery of sales, wage and profitability targets. Understand and manage key performance indicators, including labour costs, stock control, wastage and margins. Identify opportunities to increase revenue through events, promotions and customer engagement. Work with the General Manager to improve operational efficiency. Customer Experience & Events Ensure every customer receives a welcoming, memorable Brew York experience. Support the planning and delivery of events, entertainment and private bookings. Manage customer feedback and resolve issues professionally. Work collaboratively with food partners and other departments to ensure a seamless customer experience. Person Specification Essential requirements for a Deputy General Manager Previous management experience within hospitality, pubs, bars or similar venues. Strong leadership and communication skills. Good cellar knowledge, including beer handling, line cleaning, stock rotation and dispense standards. Understanding of traditional cask ale culture, conditioning and quality. Good commercial understanding, including sales, wages and cost control. Ability to work under pressure and manage competing priorities. Flexible, proactive and willing to lead from the front. Desirable A current Personal Licence. Experience managing a high-volume or multi-area hospitality venue. Previous experience managing a large draught beer range. Knowledge of craft beer and the independent brewing industry. Experience coordinating events and private functions. Experience using EPOS, rota and stock management systems.

General Manager Brew+Bao Scarborough We re looking for an enthusiastic, experienced and hands-on General Manager to lead our fantastic team at Brew+Bao Scarborough . This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about delivering exceptional customer experiences. You ll be responsible for the day-to-day running of the venue, leading and developing the team, driving sales and ensuring the highest operational standards across every aspect of the business. Key Responsibilities for a General Manager Leadership & Team Management A General Manager should lead, motivate and inspire the venue team to deliver outstanding customer service. Recruit, train and develop team members, identifying future talent within the business. Conduct performance reviews and provide coaching and support where required. Create and manage staff rotas, ensuring labour is allocated efficiently and within budget. Act as a positive role model, maintaining high standards across the venue. Operations A General Manager will oversee the day-to-day running of the venue, ensuring every shift operates smoothly. Ensure all bookings, including the venue s inn rooms, are managed efficiently. Coordinate all events, ensuring they are planned and communicated effectively across the team. Maintain excellent cellar standards and ensure beer quality is consistently high. Report maintenance issues and equipment faults promptly. Conduct regular venue audits to ensure cleanliness, presentation and operational excellence. Customer Experience Deliver an exceptional guest experience at every opportunity. Handle customer feedback and complaints professionally and effectively. Develop and implement ideas to attract new customers and encourage repeat visits. Maximise the potential of the venue s event spaces through proactive promotion and sales. Commercial Performance as a General Manager Monitor sales, labour costs, stock levels and profitability. Minimise waste and identify opportunities to improve efficiency. Analyse sales performance, customer trends and competitor activity to support business growth. Produce regular reports on revenue, costs and operational performance. Work with the Operations Manager and Director of Bar Operations to optimise product range and venue performance. Compliance & Standards Ensure the venue operates in line with all licensing legislation and company policies, including Challenge 25 and Ask for Angela. Maintain the highest standards of health, safety and food hygiene. Ensure all team members understand and follow company procedures. Take overall responsibility for the safe and compliant operation of the premises. Marketing & Community Support local marketing initiatives and promotions. Monitor social media activity relating to the venue and help generate engagement and footfall. Represent Brew+Bao professionally within the local community. About You We re looking for someone who has: Previous management experience within hospitality, pubs, bars or restaurants. A passion for delivering outstanding customer service. Strong leadership and people management skills. Experience recruiting, training and developing teams. Excellent organisational and communication skills. Good commercial awareness with the ability to understand sales and financial reports. A proactive, solutions-focused approach to problem solving. Flexibility to work evenings, weekends and bank holidays as required. Benefits Salary from £30,000 per year Company pension Discounted or free food Staff discounts across Brew York venues Ongoing training and development Opportunity to grow within one of Yorkshire s leading independent hospitality businesses If you re an experienced hospitality professional looking for your next challenge and want to lead an exciting venue with a passionate team, we d love to hear from you.

GENERAL MANAGER THE MARKET TAP The Market Tap in Pocklington is looking for a General Manager to lead our fantastic team in running a vibrant and welcoming taproom! Contract: 40 hours/week Job Purpose Ensure that the venue is operating effectively and efficiently, with all employees doing their required duties Key responsibilities and accountabilities as a General Manager Oversee resourcing Work on planning and implementing strategies to attract customers Monitor the rotas to ensure adequate resource is allocated, and where over resourced highlight with Operations Manager Overseeing the running of the shifts making sure the best quality of service is available to the customer Track the progress of weekly, monthly, quarterly and annual objectives Ensure stock that is delivered is utilised following the guidance of the Operations Manager Discuss evaluation of employee performance and identify hiring and training needs Supervise and motivate staff to perform their best, coach and support the team Monitor retail operating costs, budgets and resources Support implementation of training programs and techniques to help develop the team Communicate with various areas of the business Analyse consumer behaviour and adjust product positioning Handle complaints from customers Research emerging products and use information to discuss with the Director of Bar operations and the Operation Manager. Create reports & analyse and interpret retail data like revenues, expenses and competition Work closely with Kitchen Supervisor the in-house food vendor Conduct regular audits and deep cleans to ensure the bar is clean and well set up, functional and presentable Make sure all employees adhere to company s policies and guidelines Act as our venue representative and set an example for our staff Oversee the overall functioning of the venue and highlight where needs flexing/adjusting Monitor posts on social media about the venue to generate business and a following Keep up to date with licensing legislation and ensure employees are following (including challenge 25 policy), taking overall responsibility for the premises Ensure cellar is maintained with a high standard of hygiene Proactive stance on health and safety in the workplace, ensuring all is in line with health and safety standards Ensure the monitoring and managing of losses and employee performance to drive profitability Highlight any issues with equipment or beer to Operations Manager Ensure all events in the venues are co-ordinated and everybody is aware Ensure waste remains at a minimum on all stock and any issues highlight with Operations Manager Ensure any maintenance issues are reported immediately Requirements and skills as a General Manager Proven experience in management in hospitality or similar position Experience with recruiting and performance evaluation processes Customer service experience Good math skills with the ability to create and analyse reports, spreadsheets and sales statistics Leadership and organisational abilities Communication skills Problem-solving attitude Flexibility to work in shifts Benefits : Company pension Discounted or free food Employee assistance programme Employee discount Are you a General Manager with the ability to commute/relocate: Pocklington YO42 2AS: reliably commute or plan to relocate before starting work (required) Experience: Hospitality management: 2 years (required) Licence/Certification: Personal Licence (preferred)

We're looking for a friendly and enthusiastic person to join our team part-time at the Horse and Farrier in Otley! Key responsibilities and accountabilities Provide customers with great service to ensure they revisit Ensure the venue is clean, tables wiped down, glasses collected, bar cleanliness is maintained Help customers choose new beers to try Check guests into the Inn rooms Requirements and skills 1 year of bar/hospitality experience is preferred Customer service experience is desired Excellent customer service skills are a must Knowledge of beer is a bonus Job Type Part-time, expected 10-20 hours per week Benefits Company pension Discounted drinks and food Ability to commute/relocate Reliably commute or plan to relocate before starting work (required)