Do you enjoy helping people get the most from technology? Are you experienced in Microsoft Dynamics 365 and passionate about translating real-world needs into practical system solutions? London City Mission is looking for a Ministries CRM Systems Partner to play a key role in helping our Ministries Department embed and use Dynamics 365 effectively, consistently and sustainably. This is an exciting opportunity to work at the intersection of ministry, systems and people. You'll act as the primary CRM partner for one of the largest and most complex user groups in the organisation, helping ministry leaders and field teams use technology well while ensuring that the integrity of our organisation-wide CRM remains protected. About the role Dynamics 365 is a critical system that supports work across London City Mission. As Ministries CRM Systems Partner, you will become the trusted link between ministry teams and technology colleagues. You will work closely with ministry leaders and staff to understand their workflows, challenges and priorities, helping them adopt and use the CRM confidently. You'll provide practical support, training and guidance while also ensuring that requests for changes and improvements remain aligned with wider organisational standards and data governance. This role combines systems expertise, stakeholder engagement, training, problem-solving and change management. You'll help ministries staff see CRM not as an administrative burden, but as a valuable tool that supports effective gospel ministry. What you ll be doing Acting as the primary CRM systems partner for the Ministries Department Supporting and coaching users in Microsoft Dynamics 365 Building strong relationships with ministry leaders and field teams Translating ministry needs into practical CRM solutions and change requests Configuring and maintaining CRM elements such as forms, views, dashboards and reporting structures Improving data quality, consistency and reporting capability Designing and delivering CRM training and guidance materials Supporting testing and rollout of new functionality Working closely with the Database Manager and Systems Development Manager to ensure system coherence and alignment What we re looking for Has strong functional expertise in Microsoft Dynamics 365 CRM Can confidently engage with both technical and non-technical stakeholders Understands data governance, reporting and system adoption challenges Enjoys helping people learn and use systems effectively Can balance ministry needs with organisational standards and best practice Is proactive, collaborative and able to influence others positively Has experience translating operational requirements into practical solutions Why join us? You'll be joining a mission-focused organisation committed to helping churches across London share the good news of Jesus Christ with people on the margins. This role offers the opportunity to make a lasting impact by helping ministries teams work more effectively, improving the quality of information that supports decision-making, and contributing to the ongoing development of systems that underpin gospel ministry across London. Benefits 25 days annual leave (pro-rated for contract duration) Additional leave between Christmas and New Year Attractive pension scheme with generous employer contribution Hybrid working approach Cycle to Work scheme Regular prayer gatherings, team days and spiritual development opportunities Opportunity to contribute directly to the mission and ministry of London City Mission Occupational Requirement London City Mission is an organisation committed to preaching the Christian gospel to the people of London. There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct. Accessibility If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you. Department: Finance, IT & Property (Technology), embedded with Ministries Reporting to: Head of Technology Location: LCM Head Office, Tower Bridge Road (office-based, with some remote working) Contract: Fixed- Term (18 months) Hours: Full-time 40 hrs a week Salary: £45,000 £55,000 per annum (dependent on experience)
Jun 25, 2026
Full time
Do you enjoy helping people get the most from technology? Are you experienced in Microsoft Dynamics 365 and passionate about translating real-world needs into practical system solutions? London City Mission is looking for a Ministries CRM Systems Partner to play a key role in helping our Ministries Department embed and use Dynamics 365 effectively, consistently and sustainably. This is an exciting opportunity to work at the intersection of ministry, systems and people. You'll act as the primary CRM partner for one of the largest and most complex user groups in the organisation, helping ministry leaders and field teams use technology well while ensuring that the integrity of our organisation-wide CRM remains protected. About the role Dynamics 365 is a critical system that supports work across London City Mission. As Ministries CRM Systems Partner, you will become the trusted link between ministry teams and technology colleagues. You will work closely with ministry leaders and staff to understand their workflows, challenges and priorities, helping them adopt and use the CRM confidently. You'll provide practical support, training and guidance while also ensuring that requests for changes and improvements remain aligned with wider organisational standards and data governance. This role combines systems expertise, stakeholder engagement, training, problem-solving and change management. You'll help ministries staff see CRM not as an administrative burden, but as a valuable tool that supports effective gospel ministry. What you ll be doing Acting as the primary CRM systems partner for the Ministries Department Supporting and coaching users in Microsoft Dynamics 365 Building strong relationships with ministry leaders and field teams Translating ministry needs into practical CRM solutions and change requests Configuring and maintaining CRM elements such as forms, views, dashboards and reporting structures Improving data quality, consistency and reporting capability Designing and delivering CRM training and guidance materials Supporting testing and rollout of new functionality Working closely with the Database Manager and Systems Development Manager to ensure system coherence and alignment What we re looking for Has strong functional expertise in Microsoft Dynamics 365 CRM Can confidently engage with both technical and non-technical stakeholders Understands data governance, reporting and system adoption challenges Enjoys helping people learn and use systems effectively Can balance ministry needs with organisational standards and best practice Is proactive, collaborative and able to influence others positively Has experience translating operational requirements into practical solutions Why join us? You'll be joining a mission-focused organisation committed to helping churches across London share the good news of Jesus Christ with people on the margins. This role offers the opportunity to make a lasting impact by helping ministries teams work more effectively, improving the quality of information that supports decision-making, and contributing to the ongoing development of systems that underpin gospel ministry across London. Benefits 25 days annual leave (pro-rated for contract duration) Additional leave between Christmas and New Year Attractive pension scheme with generous employer contribution Hybrid working approach Cycle to Work scheme Regular prayer gatherings, team days and spiritual development opportunities Opportunity to contribute directly to the mission and ministry of London City Mission Occupational Requirement London City Mission is an organisation committed to preaching the Christian gospel to the people of London. There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct. Accessibility If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you. Department: Finance, IT & Property (Technology), embedded with Ministries Reporting to: Head of Technology Location: LCM Head Office, Tower Bridge Road (office-based, with some remote working) Contract: Fixed- Term (18 months) Hours: Full-time 40 hrs a week Salary: £45,000 £55,000 per annum (dependent on experience)
Do you enjoy leading technology improvement initiatives that deliver real organisational impact? Are you comfortable working across projects, systems, data and stakeholders to turn ideas into practical solutions? London City Mission is looking for a Systems Development Manager to lead the next phase of development, optimisation and improvement across our core business systems. This is a unique opportunity to help shape how technology supports mission, ensuring that key systems continue to evolve in ways that are joined-up, sustainable and focused on delivering value. About the role Following a significant period of organisational transformation, including the implementation of Microsoft Dynamics 365, Business Central and other key platforms, London City Mission is entering a new phase focused on optimisation and continuous improvement. As Systems Development Manager, you will lead a portfolio of systems initiatives that help the organisation get the best from its technology investments. You'll work across departments, helping stakeholders identify opportunities, clarify requirements and deliver improvements that support ministry and operational effectiveness. This is a broad and varied role combining project management, business analysis, stakeholder engagement and systems development. While there will be opportunities for hands-on contribution, the primary focus is on planning, coordination and successful delivery across multiple initiatives. What you ll be doing Leading and coordinating a portfolio of systems development and improvement projects; Managing delivery plans, milestones, dependencies and risks; Supporting CRM Phase 2 development and future fundraising platform initiatives; Helping establish and develop reporting capability through Power BI and Microsoft Fabric; Translating business needs into practical systems solutions; Working with colleagues across the organisation to improve processes and ways of working; Coordinating delivery with external suppliers and technology partners; Supporting reporting, data and information management initiatives; and Helping ensure effective transition of development activities into business-as-usual support. What we re looking for Has experience delivering business systems, technology or data initiatives; Is a confident project manager with excellent organisational skills; Can analyse business requirements and translate them into practical solutions; Is comfortable working across multiple systems and stakeholder groups; Has strong communication and relationship-building skills; Can balance strategic thinking with practical delivery; and Enjoys improving systems, processes and ways of working. Experience with Microsoft Dynamics 365, Power Platform, Power BI, Microsoft Fabric or Business Central would be advantageous, as would experience within a charity or values-driven organisation. Why join us? Everything we do at London City Mission exists to help churches across London reach people with the good news of Jesus Christ, particularly those on the margins of society. Technology plays a vital role in enabling that mission. This role offers the opportunity to influence how systems, data and processes support ministry, fundraising, operations and decision-making across the organisation. You'll join a collaborative team committed to excellence, continuous improvement and serving the wider mission well. Benefits 25 days annual leave (pro-rated for contract duration) Additional leave between Christmas and New Year Attractive pension scheme with generous employer contribution Hybrid working approach Cycle to Work scheme Regular prayer gatherings, team days and spiritual development opportunities Opportunity to contribute directly to the mission and ministry of London City Mission Occupational requirement London City Mission is an organisation committed to preaching the Christian gospel to the people of London. There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct. Accessibility If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.
Jun 25, 2026
Full time
Do you enjoy leading technology improvement initiatives that deliver real organisational impact? Are you comfortable working across projects, systems, data and stakeholders to turn ideas into practical solutions? London City Mission is looking for a Systems Development Manager to lead the next phase of development, optimisation and improvement across our core business systems. This is a unique opportunity to help shape how technology supports mission, ensuring that key systems continue to evolve in ways that are joined-up, sustainable and focused on delivering value. About the role Following a significant period of organisational transformation, including the implementation of Microsoft Dynamics 365, Business Central and other key platforms, London City Mission is entering a new phase focused on optimisation and continuous improvement. As Systems Development Manager, you will lead a portfolio of systems initiatives that help the organisation get the best from its technology investments. You'll work across departments, helping stakeholders identify opportunities, clarify requirements and deliver improvements that support ministry and operational effectiveness. This is a broad and varied role combining project management, business analysis, stakeholder engagement and systems development. While there will be opportunities for hands-on contribution, the primary focus is on planning, coordination and successful delivery across multiple initiatives. What you ll be doing Leading and coordinating a portfolio of systems development and improvement projects; Managing delivery plans, milestones, dependencies and risks; Supporting CRM Phase 2 development and future fundraising platform initiatives; Helping establish and develop reporting capability through Power BI and Microsoft Fabric; Translating business needs into practical systems solutions; Working with colleagues across the organisation to improve processes and ways of working; Coordinating delivery with external suppliers and technology partners; Supporting reporting, data and information management initiatives; and Helping ensure effective transition of development activities into business-as-usual support. What we re looking for Has experience delivering business systems, technology or data initiatives; Is a confident project manager with excellent organisational skills; Can analyse business requirements and translate them into practical solutions; Is comfortable working across multiple systems and stakeholder groups; Has strong communication and relationship-building skills; Can balance strategic thinking with practical delivery; and Enjoys improving systems, processes and ways of working. Experience with Microsoft Dynamics 365, Power Platform, Power BI, Microsoft Fabric or Business Central would be advantageous, as would experience within a charity or values-driven organisation. Why join us? Everything we do at London City Mission exists to help churches across London reach people with the good news of Jesus Christ, particularly those on the margins of society. Technology plays a vital role in enabling that mission. This role offers the opportunity to influence how systems, data and processes support ministry, fundraising, operations and decision-making across the organisation. You'll join a collaborative team committed to excellence, continuous improvement and serving the wider mission well. Benefits 25 days annual leave (pro-rated for contract duration) Additional leave between Christmas and New Year Attractive pension scheme with generous employer contribution Hybrid working approach Cycle to Work scheme Regular prayer gatherings, team days and spiritual development opportunities Opportunity to contribute directly to the mission and ministry of London City Mission Occupational requirement London City Mission is an organisation committed to preaching the Christian gospel to the people of London. There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct. Accessibility If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.
We are seeking a Key Partnerships Support Officer to join our Fundraising and Supporter Partnerships team and play a vital role in strengthening and growing gospel partnerships. You ll support the team by managing supporter relationships, researching new opportunities, and ensuring excellent administration and communication systems are in place. This is an exciting opportunity to apply your relational and organisational skills in a ministry context, inspiring and encouraging individuals and trusts to partner with LCM. You ll manage regular touchpoints with key supporters, help deliver engagement events, and represent LCM at external gatherings, all with a passion for communicating the gospel and connecting people personally to the work their support makes possible. Working in a prayerful, supportive, mission-focused environment, you ll be part of a team committed to seeing lives transformed through Jesus Christ, as LCM reaches those in London least likely to hear the good news. There is an Occupational Requirement that the person appointed would be an evangelical Christian. Hours: Full-time, 40 hours per week (part-time considered, minimum 24 hours per week pro-rata) Salary: £28,808 per annum (full-time equivalent) Location: Based at our London Office at 175 Tower Bridge Road, with flexible and working from home options Closing date for applications: Midday on Friday 31 October 2025
Oct 06, 2025
Full time
We are seeking a Key Partnerships Support Officer to join our Fundraising and Supporter Partnerships team and play a vital role in strengthening and growing gospel partnerships. You ll support the team by managing supporter relationships, researching new opportunities, and ensuring excellent administration and communication systems are in place. This is an exciting opportunity to apply your relational and organisational skills in a ministry context, inspiring and encouraging individuals and trusts to partner with LCM. You ll manage regular touchpoints with key supporters, help deliver engagement events, and represent LCM at external gatherings, all with a passion for communicating the gospel and connecting people personally to the work their support makes possible. Working in a prayerful, supportive, mission-focused environment, you ll be part of a team committed to seeing lives transformed through Jesus Christ, as LCM reaches those in London least likely to hear the good news. There is an Occupational Requirement that the person appointed would be an evangelical Christian. Hours: Full-time, 40 hours per week (part-time considered, minimum 24 hours per week pro-rata) Salary: £28,808 per annum (full-time equivalent) Location: Based at our London Office at 175 Tower Bridge Road, with flexible and working from home options Closing date for applications: Midday on Friday 31 October 2025
