Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 24, 2026
Full time
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Pathway Manager Apply today to step into a role where your leadership will drive real, measurable impact empowering teams, shaping inclusive services, and making a lasting difference in people s lives every day. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £43,632 per annum Closing date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions. We re looking for a proactive, values-driven leader who thrives in complex environments. You ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables • You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service • You will be adept in managing the service and its partnerships • You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth s developing approach • You will comply with quality inspection and assessment procedures • You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed • You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored; • You will ensure young people are a major part in shaping service delivery • You will ensure effective delivery of Depaul UK s approved life skills training and work closely with Participation and Volunteering leads. • At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally • To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. • You will undertake full line management of the Team Leader and ETE worker • Any other duties commensurate with the role Health and Safety: • To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents. • To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings. • To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room. • To work for a proportion of the time as a lone worker and as part of the wider team. • Undertake appropriate risk assessments for lone working. Administration: • To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system. • To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director. • To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment. • Any other administrative tasks that will ensure the smooth running of the service. Finance: • With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment. • Ensure that arrears management procedures are adhered to. • To take responsibility for petty cash and record all transactions in line with policy. General: • To contribute to a high quality and effective delivery of service. • To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary. • To participate in regular supervision and IDP and help in identifying your own job-related development and training needs. • To contribute to and be supportive of young people s involvement in our services and in all levels of decision making throughout the organization. • To ensure that all Depaul policies and procedures are adhered to. • To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. • Any other duties commensurate with the role. What we are looking for from you When completing your application form please address all the points set out below. • A commitment to the ethos and values of Depaul including the organisation s policies and procedures • Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs. • Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training. • Experience of leading a team, establishing processes and relationships. • Negotiating skills • Coordinating and organising skills • Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks. • Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally. • A clear understanding and ability to implement risk management, information sharing and data security arrangements. • Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect. • Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports. • Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week • The ability to provide cover Monday to Friday with occasional management support at weekends. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries . click apply for full job details
Jun 24, 2026
Full time
Pathway Manager Apply today to step into a role where your leadership will drive real, measurable impact empowering teams, shaping inclusive services, and making a lasting difference in people s lives every day. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £43,632 per annum Closing date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions. We re looking for a proactive, values-driven leader who thrives in complex environments. You ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables • You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service • You will be adept in managing the service and its partnerships • You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth s developing approach • You will comply with quality inspection and assessment procedures • You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed • You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored; • You will ensure young people are a major part in shaping service delivery • You will ensure effective delivery of Depaul UK s approved life skills training and work closely with Participation and Volunteering leads. • At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally • To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. • You will undertake full line management of the Team Leader and ETE worker • Any other duties commensurate with the role Health and Safety: • To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents. • To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings. • To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room. • To work for a proportion of the time as a lone worker and as part of the wider team. • Undertake appropriate risk assessments for lone working. Administration: • To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system. • To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director. • To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment. • Any other administrative tasks that will ensure the smooth running of the service. Finance: • With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment. • Ensure that arrears management procedures are adhered to. • To take responsibility for petty cash and record all transactions in line with policy. General: • To contribute to a high quality and effective delivery of service. • To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary. • To participate in regular supervision and IDP and help in identifying your own job-related development and training needs. • To contribute to and be supportive of young people s involvement in our services and in all levels of decision making throughout the organization. • To ensure that all Depaul policies and procedures are adhered to. • To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. • Any other duties commensurate with the role. What we are looking for from you When completing your application form please address all the points set out below. • A commitment to the ethos and values of Depaul including the organisation s policies and procedures • Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs. • Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training. • Experience of leading a team, establishing processes and relationships. • Negotiating skills • Coordinating and organising skills • Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks. • Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally. • A clear understanding and ability to implement risk management, information sharing and data security arrangements. • Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect. • Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports. • Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week • The ability to provide cover Monday to Friday with occasional management support at weekends. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries . click apply for full job details
Progression Coach You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for. Location: Manchester Salary: £29,481 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Ready to help young people move forward with confidence We re seeking a proactive Progression Coach to support year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence. You ll be confident working autonomously and collaboratively creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work. This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day. Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role. KEY DELIVERABLES You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities You will record your work accurately and in a timely manner on our client database You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and Procedures You will carry a large caseload of clients and ensure each client receives person centred, tailored support You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed You will deliver one-to-one support in the local community and will occasionally facilitate group work You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocols You will be flexible, reflective and creative in your engagement with clients and personalise your support to them You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team You will fully understand the requirements of the outcomes-based contract You will proactively engage with internal and external Evaluation teams to improve the service delivery You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities Experience of managing a large caseload independently Experience of lone working in the community Good literacy, numeracy and IT skills Experience of keeping records continuously up to date and accurate, logging information in a timely manner An understanding of and commitment to working in a strengths-based way Experience and understanding of Risk Assessments and Support Planning Experience and understanding of safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working and partnership building Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 24, 2026
Full time
Progression Coach You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for. Location: Manchester Salary: £29,481 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Ready to help young people move forward with confidence We re seeking a proactive Progression Coach to support year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence. You ll be confident working autonomously and collaboratively creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work. This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day. Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role. KEY DELIVERABLES You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities You will record your work accurately and in a timely manner on our client database You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and Procedures You will carry a large caseload of clients and ensure each client receives person centred, tailored support You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed You will deliver one-to-one support in the local community and will occasionally facilitate group work You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocols You will be flexible, reflective and creative in your engagement with clients and personalise your support to them You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team You will fully understand the requirements of the outcomes-based contract You will proactively engage with internal and external Evaluation teams to improve the service delivery You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities Experience of managing a large caseload independently Experience of lone working in the community Good literacy, numeracy and IT skills Experience of keeping records continuously up to date and accurate, logging information in a timely manner An understanding of and commitment to working in a strengths-based way Experience and understanding of Risk Assessments and Support Planning Experience and understanding of safeguarding requirements and procedures Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others Personal and professional integrity High level understanding of professional boundaries and ability to maintain boundaries Effective collaborative working and partnership building Ability to effectively reflect on own practices for ongoing learning and development Respect for the values and ethos of the charity and its founding partners What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Pathway Manager Apply today to step into a role where your leadership will drive real, measurable impact empowering teams, shaping inclusive services, and making a lasting difference in people s lives every day. Location: Lambeth Salary: £43,632 per annum Closing date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions. We re looking for a proactive, values-driven leader who thrives in complex environments. You ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service You will be adept in managing the service and its partnerships You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth s developing approach You will comply with quality inspection and assessment procedures You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored; You will ensure young people are a major part in shaping service delivery You will ensure effective delivery of approved life skills training and work closely with Participation and Volunteering leads. At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. You will undertake full line management of the Team Leader and ETE worker Any other duties commensurate with the role Health and Safety: To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents. To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings. To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room. To work for a proportion of the time as a lone worker and as part of the wider team. Undertake appropriate risk assessments for lone working. Administration: To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system. To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director. To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment. Any other administrative tasks that will ensure the smooth running of the service. Finance: With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment. Ensure that arrears management procedures are adhered to. To take responsibility for petty cash and record all transactions in line with policy. General: To contribute to a high quality and effective delivery of service. To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary. To participate in regular supervision and IDP and help in identifying your own job-related development and training needs. To contribute to and be supportive of young people s involvement in our services and in all levels of decision making throughout the organization. To ensure that all policies and procedures are adhered to. To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. Any other duties commensurate with the role. What we are looking for from you When completing your application form please address all the points set out below. A commitment to the ethos and values of the charity including the organisation s policies and procedures Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs. Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training. Experience of leading a team, establishing processes and relationships. Negotiating skills Coordinating and organising skills Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks. Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally. A clear understanding and ability to implement risk management, information sharing and data security arrangements. Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect. Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports. Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week The ability to provide cover Monday to Friday with occasional management support at weekends. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 24, 2026
Full time
Pathway Manager Apply today to step into a role where your leadership will drive real, measurable impact empowering teams, shaping inclusive services, and making a lasting difference in people s lives every day. Location: Lambeth Salary: £43,632 per annum Closing date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions. We re looking for a proactive, values-driven leader who thrives in complex environments. You ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service You will be adept in managing the service and its partnerships You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth s developing approach You will comply with quality inspection and assessment procedures You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored; You will ensure young people are a major part in shaping service delivery You will ensure effective delivery of approved life skills training and work closely with Participation and Volunteering leads. At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. You will undertake full line management of the Team Leader and ETE worker Any other duties commensurate with the role Health and Safety: To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents. To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings. To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room. To work for a proportion of the time as a lone worker and as part of the wider team. Undertake appropriate risk assessments for lone working. Administration: To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system. To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director. To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment. Any other administrative tasks that will ensure the smooth running of the service. Finance: With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment. Ensure that arrears management procedures are adhered to. To take responsibility for petty cash and record all transactions in line with policy. General: To contribute to a high quality and effective delivery of service. To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary. To participate in regular supervision and IDP and help in identifying your own job-related development and training needs. To contribute to and be supportive of young people s involvement in our services and in all levels of decision making throughout the organization. To ensure that all policies and procedures are adhered to. To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business. Any other duties commensurate with the role. What we are looking for from you When completing your application form please address all the points set out below. A commitment to the ethos and values of the charity including the organisation s policies and procedures Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs. Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training. Experience of leading a team, establishing processes and relationships. Negotiating skills Coordinating and organising skills Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks. Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally. A clear understanding and ability to implement risk management, information sharing and data security arrangements. Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect. Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports. Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week The ability to provide cover Monday to Friday with occasional management support at weekends. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Bank Worker Join Our Team as Locum Worker in and around Manchester! Are you seeking a role that offers flexibility and the chance to make a real impact to your local community We are asking you to join our dedicated team as a Bank Worker in the North West providing support to individuals experiencing homelessness in Manchester and Greater Manchester to create positive change. This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across Greater Manchester so there is something suited to everyone! What We Can Offer You: Flexibility: Competitive Pay: £13.54 per hour Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support Meaningful Work: making a positive impact in your local community Responsibilities: Community Support: providing support and guidance to individuals facing homelessness Empowerment: helping clients to access resources and services to encourage their independence Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients What We Are Looking For From You: Communication: the ability to communicate effectively with a range of people from different backgrounds Client-Centered Approach: understanding and respecting perspectives and experiences of clients receiving support services Safety First: committed to maintaining a safe and secure environment for all individuals Hands-On Experience: working in residential or accommodation based housing units for young people at risk of homelessness Apply Today: Ready to start your journey today Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role. The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know. An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. We kindly request no unsolicited contact from recruitment or media agencies.
Oct 06, 2025
Full time
Bank Worker Join Our Team as Locum Worker in and around Manchester! Are you seeking a role that offers flexibility and the chance to make a real impact to your local community We are asking you to join our dedicated team as a Bank Worker in the North West providing support to individuals experiencing homelessness in Manchester and Greater Manchester to create positive change. This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across Greater Manchester so there is something suited to everyone! What We Can Offer You: Flexibility: Competitive Pay: £13.54 per hour Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support Meaningful Work: making a positive impact in your local community Responsibilities: Community Support: providing support and guidance to individuals facing homelessness Empowerment: helping clients to access resources and services to encourage their independence Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients What We Are Looking For From You: Communication: the ability to communicate effectively with a range of people from different backgrounds Client-Centered Approach: understanding and respecting perspectives and experiences of clients receiving support services Safety First: committed to maintaining a safe and secure environment for all individuals Hands-On Experience: working in residential or accommodation based housing units for young people at risk of homelessness Apply Today: Ready to start your journey today Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role. The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know. An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. We kindly request no unsolicited contact from recruitment or media agencies.
Reconnect Worker This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness. Position: Reconnect Worker Location: Manchester Contract : Permanent Hours: Part-time, 15 hours per week Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus, Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80) Closing Date: Sunday 12th October 2025 About the Role With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services. You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work. Key Deliverables Work directly with young people aged and their families, delivering personalised guidance, mediation and support Carry a caseload of clients per full-time equivalent, acting as the named keyworker Process referrals from agencies to build and maintain a full caseload Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically Maintain clear, accurate and timely records in line with monitoring and evaluation requirements Support safeguarding procedures and advocate for young people and families where necessary Take part in networking, service promotion and collaborative work with schools and professionals Provide monthly reports to management for monitoring and fundraising purposes Keep up to date with sector developments and engage in training to enhance practice Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working About You You will need to have the following skills and experience: Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 06, 2025
Full time
Reconnect Worker This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness. Position: Reconnect Worker Location: Manchester Contract : Permanent Hours: Part-time, 15 hours per week Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus, Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80) Closing Date: Sunday 12th October 2025 About the Role With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services. You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work. Key Deliverables Work directly with young people aged and their families, delivering personalised guidance, mediation and support Carry a caseload of clients per full-time equivalent, acting as the named keyworker Process referrals from agencies to build and maintain a full caseload Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically Maintain clear, accurate and timely records in line with monitoring and evaluation requirements Support safeguarding procedures and advocate for young people and families where necessary Take part in networking, service promotion and collaborative work with schools and professionals Provide monthly reports to management for monitoring and fundraising purposes Keep up to date with sector developments and engage in training to enhance practice Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working About You You will need to have the following skills and experience: Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
