Service Manager We are seeking an experienced and committed Service Manager to lead supported accommodation services for young people in Lambeth. Position: Service Manager Salary: £37,880 per annum (including London weighting) plus pension and other benefits Location: Lambeth, London Hours: 37.5 hours per week Contract: Permanent Closing Date: Sunday 26th October, 2025 About the Role As Service Manager you will oversee a group of supported accommodation services across Lambeth, Twickenham and Greenwich. The service supports young people aged 16 to 25, including those at risk of homelessness and unaccompanied asylum-seeking young people. You will manage five properties and lead a team of Progression Coaches, Night Progression Coaches, a Senior Coach, a Floating Support Worker, an Apprentice and volunteers. Working closely with Lambeth commissioners and the Leaving Care Team, you will ensure high-quality, safe and responsive services. Key responsibilities include: Leading and motivating a team to deliver person-centred, high-quality support Overseeing service delivery to meet contract requirements and KPIs Ensuring effective safeguarding, health and safety and compliance Building and maintaining strong partnerships with statutory and voluntary agencies Managing budgets, assets and reporting requirements Maintaining positive relationships with neighbours and local communities Contributing to on-call rota for London-wide emergency cover About You We re looking for someone with strong leadership skills and a background in managing services that support vulnerable young people. You ll have: Experience supervising or managing staff teams Experience working in supported accommodation or similar settings Strong knowledge of safeguarding and risk management Experience of partnership working with statutory and voluntary agencies Experience managing budgets and buildings Ability to problem-solve in a fast-paced environment Commitment to equality, diversity and inclusion A flexible, resilient and collaborative approach Experience of working with asylum-seeking young people or year olds is desirable. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Commitment to continued professional development with internal mentoring. Flexible working model for suitable roles. Supportive flexitime and toil arrangements. 26 days annual leave rising to 30 after five years service. Family friendly leave policies including - maternity, adoption and parental leave and Carers leave. Financial wellbeing offering interest free loans and advances Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Cycle to Work scheme and interest-free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More International Accident Cover accidental death, permanent disability Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 09, 2025
Full time
Service Manager We are seeking an experienced and committed Service Manager to lead supported accommodation services for young people in Lambeth. Position: Service Manager Salary: £37,880 per annum (including London weighting) plus pension and other benefits Location: Lambeth, London Hours: 37.5 hours per week Contract: Permanent Closing Date: Sunday 26th October, 2025 About the Role As Service Manager you will oversee a group of supported accommodation services across Lambeth, Twickenham and Greenwich. The service supports young people aged 16 to 25, including those at risk of homelessness and unaccompanied asylum-seeking young people. You will manage five properties and lead a team of Progression Coaches, Night Progression Coaches, a Senior Coach, a Floating Support Worker, an Apprentice and volunteers. Working closely with Lambeth commissioners and the Leaving Care Team, you will ensure high-quality, safe and responsive services. Key responsibilities include: Leading and motivating a team to deliver person-centred, high-quality support Overseeing service delivery to meet contract requirements and KPIs Ensuring effective safeguarding, health and safety and compliance Building and maintaining strong partnerships with statutory and voluntary agencies Managing budgets, assets and reporting requirements Maintaining positive relationships with neighbours and local communities Contributing to on-call rota for London-wide emergency cover About You We re looking for someone with strong leadership skills and a background in managing services that support vulnerable young people. You ll have: Experience supervising or managing staff teams Experience working in supported accommodation or similar settings Strong knowledge of safeguarding and risk management Experience of partnership working with statutory and voluntary agencies Experience managing budgets and buildings Ability to problem-solve in a fast-paced environment Commitment to equality, diversity and inclusion A flexible, resilient and collaborative approach Experience of working with asylum-seeking young people or year olds is desirable. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Commitment to continued professional development with internal mentoring. Flexible working model for suitable roles. Supportive flexitime and toil arrangements. 26 days annual leave rising to 30 after five years service. Family friendly leave policies including - maternity, adoption and parental leave and Carers leave. Financial wellbeing offering interest free loans and advances Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Cycle to Work scheme and interest-free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More International Accident Cover accidental death, permanent disability Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Service Manager We are seeking an experienced and committed Service Manager to lead supported accommodation services for young people in Lambeth. Position: Service Manager Salary: £37,880 per annum (including London weighting) plus pension and other benefits Location: Lambeth, London Hours: 37.5 hours per week Contract: Permanent Closing Date: Sunday 26th October, 2025 About the Role As Service Manager you will oversee a group of supported accommodation services across Lambeth, Twickenham and Greenwich. The service supports young people aged 16 to 25, including those at risk of homelessness and unaccompanied asylum-seeking young people. You will manage five properties and lead a team of Progression Coaches, Night Progression Coaches, a Senior Coach, a Floating Support Worker, an Apprentice and volunteers. Working closely with Lambeth commissioners and the Leaving Care Team, you will ensure high-quality, safe and responsive services. Key responsibilities include: Leading and motivating a team to deliver person-centred, high-quality support Overseeing service delivery to meet contract requirements and KPIs Ensuring effective safeguarding, health and safety and compliance Building and maintaining strong partnerships with statutory and voluntary agencies Managing budgets, assets and reporting requirements Maintaining positive relationships with neighbours and local communities Contributing to on-call rota for London-wide emergency cover About You We re looking for someone with strong leadership skills and a background in managing services that support vulnerable young people. You ll have: Experience supervising or managing staff teams Experience working in supported accommodation or similar settings Strong knowledge of safeguarding and risk management Experience of partnership working with statutory and voluntary agencies Experience managing budgets and buildings Ability to problem-solve in a fast-paced environment Commitment to equality, diversity and inclusion A flexible, resilient and collaborative approach Experience of working with asylum-seeking young people or year olds is desirable. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Commitment to continued professional development with internal mentoring. Flexible working model for suitable roles. Supportive flexitime and toil arrangements. 26 days annual leave rising to 30 after five years service. Family friendly leave policies including - maternity, adoption and parental leave and Carers leave. Financial wellbeing offering interest free loans and advances Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Cycle to Work scheme and interest-free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More International Accident Cover accidental death, permanent disability Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 09, 2025
Full time
Service Manager We are seeking an experienced and committed Service Manager to lead supported accommodation services for young people in Lambeth. Position: Service Manager Salary: £37,880 per annum (including London weighting) plus pension and other benefits Location: Lambeth, London Hours: 37.5 hours per week Contract: Permanent Closing Date: Sunday 26th October, 2025 About the Role As Service Manager you will oversee a group of supported accommodation services across Lambeth, Twickenham and Greenwich. The service supports young people aged 16 to 25, including those at risk of homelessness and unaccompanied asylum-seeking young people. You will manage five properties and lead a team of Progression Coaches, Night Progression Coaches, a Senior Coach, a Floating Support Worker, an Apprentice and volunteers. Working closely with Lambeth commissioners and the Leaving Care Team, you will ensure high-quality, safe and responsive services. Key responsibilities include: Leading and motivating a team to deliver person-centred, high-quality support Overseeing service delivery to meet contract requirements and KPIs Ensuring effective safeguarding, health and safety and compliance Building and maintaining strong partnerships with statutory and voluntary agencies Managing budgets, assets and reporting requirements Maintaining positive relationships with neighbours and local communities Contributing to on-call rota for London-wide emergency cover About You We re looking for someone with strong leadership skills and a background in managing services that support vulnerable young people. You ll have: Experience supervising or managing staff teams Experience working in supported accommodation or similar settings Strong knowledge of safeguarding and risk management Experience of partnership working with statutory and voluntary agencies Experience managing budgets and buildings Ability to problem-solve in a fast-paced environment Commitment to equality, diversity and inclusion A flexible, resilient and collaborative approach Experience of working with asylum-seeking young people or year olds is desirable. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Commitment to continued professional development with internal mentoring. Flexible working model for suitable roles. Supportive flexitime and toil arrangements. 26 days annual leave rising to 30 after five years service. Family friendly leave policies including - maternity, adoption and parental leave and Carers leave. Financial wellbeing offering interest free loans and advances Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Cycle to Work scheme and interest-free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More International Accident Cover accidental death, permanent disability Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Young People Support Worker We are seeking an experienced and motivated individual to lead and support a team helping young people in Sutton build safe and independent futures. Position: Senior Young People Support Worker Location: Sutton Salary: £31,203 per annum (including London Weighting) plus pension and benefits Hours: 37.5 hours per week Contract: 12 month fixed term contract Closing Date: Tuesday 21st October 2025 About the Role This role involves leading a small team that supports young people in Sutton who are homeless or at risk of homelessness. You ll oversee service delivery, ensuring high-quality support, safe accommodation, and opportunities that help young people move towards independence. Key responsibilities: Manage, support and develop a small team of Support Workers and volunteers Oversee case management, risk assessments and support plans Deliver direct support to young people, both one-to-one and in groups Work collaboratively with local agencies and partners to achieve positive outcomes Ensure services meet safeguarding, safety and contractual standards Manage financial processes including rent and petty cash Oversee property maintenance and ensure a safe environment for residents and staff Promote participation and client involvement in shaping services About You You ll be a proactive, organised and compassionate leader with a genuine desire to make a difference. You ll bring: Experience of supervising or leading a small team Background working with vulnerable young people or those affected by homelessness Understanding of safeguarding, support planning and tenancy management Excellent communication and problem-solving skills Commitment to equality, diversity and inclusion About the Organisation You ll be joining a well-established charity providing accommodation and support services to young people across London. The organisation focuses on empowering individuals to overcome challenges and build sustainable, independent lives. Other roles you may have experience of could include: Senior Support Worker, Housing Support Lead, Supported Housing Team Leader, Senior Key Worker, Service Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Contractor
Senior Young People Support Worker We are seeking an experienced and motivated individual to lead and support a team helping young people in Sutton build safe and independent futures. Position: Senior Young People Support Worker Location: Sutton Salary: £31,203 per annum (including London Weighting) plus pension and benefits Hours: 37.5 hours per week Contract: 12 month fixed term contract Closing Date: Tuesday 21st October 2025 About the Role This role involves leading a small team that supports young people in Sutton who are homeless or at risk of homelessness. You ll oversee service delivery, ensuring high-quality support, safe accommodation, and opportunities that help young people move towards independence. Key responsibilities: Manage, support and develop a small team of Support Workers and volunteers Oversee case management, risk assessments and support plans Deliver direct support to young people, both one-to-one and in groups Work collaboratively with local agencies and partners to achieve positive outcomes Ensure services meet safeguarding, safety and contractual standards Manage financial processes including rent and petty cash Oversee property maintenance and ensure a safe environment for residents and staff Promote participation and client involvement in shaping services About You You ll be a proactive, organised and compassionate leader with a genuine desire to make a difference. You ll bring: Experience of supervising or leading a small team Background working with vulnerable young people or those affected by homelessness Understanding of safeguarding, support planning and tenancy management Excellent communication and problem-solving skills Commitment to equality, diversity and inclusion About the Organisation You ll be joining a well-established charity providing accommodation and support services to young people across London. The organisation focuses on empowering individuals to overcome challenges and build sustainable, independent lives. Other roles you may have experience of could include: Senior Support Worker, Housing Support Lead, Supported Housing Team Leader, Senior Key Worker, Service Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Young People Support Worker We are seeking a dedicated and compassionate individual to support young people in Sutton to build brighter, more independent futures. Position: Young People Support Worker Location: Sutton Salary: £16,581.79 actual salary Hours: 22.5 hours per week on a rota including early, late and weekend shifts Contract: Permanent, Part Time Closing Date: Tuesday 21st October 2025 About the Role This role supports young people who are homeless or at risk of homelessness within supported accommodation. You ll work directly with residents to help them develop the skills and confidence to live independently and move on positively from support services. Key responsibilities: Deliver person-centred support to young people aged Create and review support and risk management plans Help residents access training, education, work or volunteering Promote engagement and involvement in decision-making Manage day-to-day housing responsibilities such as rent collection and safety checks Liaise with external agencies to ensure joined-up support Keep accurate case notes, reports and logs Maintain a safe, welcoming and inclusive environment About You You ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You ll bring: Experience working with vulnerable young people or those experiencing homelessness Understanding of safeguarding, support planning and professional boundaries Strong communication and teamwork skills Ability to stay calm and solution-focused under pressure Commitment to equality, diversity and inclusion About the Organisation You ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability helping people develop the confidence and skills to live independently. Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Young People Support Worker We are seeking a dedicated and compassionate individual to support young people in Sutton to build brighter, more independent futures. Position: Young People Support Worker Location: Sutton Salary: £16,581.79 actual salary Hours: 22.5 hours per week on a rota including early, late and weekend shifts Contract: Permanent, Part Time Closing Date: Tuesday 21st October 2025 About the Role This role supports young people who are homeless or at risk of homelessness within supported accommodation. You ll work directly with residents to help them develop the skills and confidence to live independently and move on positively from support services. Key responsibilities: Deliver person-centred support to young people aged Create and review support and risk management plans Help residents access training, education, work or volunteering Promote engagement and involvement in decision-making Manage day-to-day housing responsibilities such as rent collection and safety checks Liaise with external agencies to ensure joined-up support Keep accurate case notes, reports and logs Maintain a safe, welcoming and inclusive environment About You You ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You ll bring: Experience working with vulnerable young people or those experiencing homelessness Understanding of safeguarding, support planning and professional boundaries Strong communication and teamwork skills Ability to stay calm and solution-focused under pressure Commitment to equality, diversity and inclusion About the Organisation You ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability helping people develop the confidence and skills to live independently. Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Brent Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 26th October 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. The work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Brent Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 26th October 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. The work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Young People Support Worker We are seeking an experienced and motivated individual to lead and support a team helping young people in Sutton build safe and independent futures. Position: Senior Young People Support Worker Location: Sutton Salary: £31,203 per annum (including London Weighting) plus pension and benefits Hours: 37.5 hours per week Contract: 12 month fixed term contract Closing Date: Tuesday 21st October 2025 About the Role As a Senior Young People Support Worker, you ll take a leading role in ensuring high-quality support for young people at risk of homelessness. You ll line manage a small team of Support Workers and volunteers, ensuring services are delivered safely, effectively and in line with contractual and organisational standards. Key responsibilities: Supervise and support a team of Support Workers, volunteers and placements Oversee risk assessments, support plans and case files to ensure quality and compliance Deliver one-to-one and group support sessions to help young people develop skills and resilience Lead on safeguarding and health and safety procedures within the service Build strong partnerships with local agencies and statutory teams Support young people to engage in education, employment, training or volunteering Monitor rent collection, service charges and financial records Ensure property maintenance, safety checks and repairs are completed Contribute to recruitment, induction and staff development activities Promote client involvement in shaping services and decision-making About You We re looking for someone who can combine leadership with empathy and a passion for making a difference. You ll bring: Experience supervising or mentoring others Background in supporting young people or adults facing homelessness, mental health, or substance use challenges Strong organisational, communication and IT skills Knowledge of safeguarding, support planning and health and safety practices Confidence managing complex situations calmly and professionally Commitment to equality, diversity and inclusion About Depaul UK Depaul UK works across the country to prevent homelessness and support vulnerable people to live safe and independent lives. Our services focus on housing, wellbeing and opportunity guided by Vincentian values of respect, action and belief in people s potential. Other roles you may have experience of could include: Senior Support Worker, Senior Housing Officer, Senior Key Worker, Homelessness Support Lead, Team Leader, Supported Housing Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Senior Young People Support Worker We are seeking an experienced and motivated individual to lead and support a team helping young people in Sutton build safe and independent futures. Position: Senior Young People Support Worker Location: Sutton Salary: £31,203 per annum (including London Weighting) plus pension and benefits Hours: 37.5 hours per week Contract: 12 month fixed term contract Closing Date: Tuesday 21st October 2025 About the Role As a Senior Young People Support Worker, you ll take a leading role in ensuring high-quality support for young people at risk of homelessness. You ll line manage a small team of Support Workers and volunteers, ensuring services are delivered safely, effectively and in line with contractual and organisational standards. Key responsibilities: Supervise and support a team of Support Workers, volunteers and placements Oversee risk assessments, support plans and case files to ensure quality and compliance Deliver one-to-one and group support sessions to help young people develop skills and resilience Lead on safeguarding and health and safety procedures within the service Build strong partnerships with local agencies and statutory teams Support young people to engage in education, employment, training or volunteering Monitor rent collection, service charges and financial records Ensure property maintenance, safety checks and repairs are completed Contribute to recruitment, induction and staff development activities Promote client involvement in shaping services and decision-making About You We re looking for someone who can combine leadership with empathy and a passion for making a difference. You ll bring: Experience supervising or mentoring others Background in supporting young people or adults facing homelessness, mental health, or substance use challenges Strong organisational, communication and IT skills Knowledge of safeguarding, support planning and health and safety practices Confidence managing complex situations calmly and professionally Commitment to equality, diversity and inclusion About Depaul UK Depaul UK works across the country to prevent homelessness and support vulnerable people to live safe and independent lives. Our services focus on housing, wellbeing and opportunity guided by Vincentian values of respect, action and belief in people s potential. Other roles you may have experience of could include: Senior Support Worker, Senior Housing Officer, Senior Key Worker, Homelessness Support Lead, Team Leader, Supported Housing Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 26th October 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Night Concierge We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service s clients. Position: Night Concierge Location: Wallsend, Tyne and Wear Salary: £23,868 per annum plus pension and benefits Hours: Waking nights on a rota, including weekends and bank holidays Contract: Permanent Closing Date: Sunday 26th October 2025 About the Role To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning. Key responsibilities include: You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable. You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service You will be the first point of contact for visitors, contractors or services visiting the building at night You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night You will actively ensure the security of the building through regular checks, and monitoring. About You You will need to have the following skills and experience: An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers. Experience in managing the overnight safety of vulnerable clients preferably in supported housing. Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts. Experience in undertaking basic maintenance and/or delivering cleaning services. Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. Able to demonstrate a clear understanding of safeguarding requirements and procedures. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. Personal and professional integrity. High-level understanding of professional boundaries and ability to maintain boundaries. Ability to work collaboratively. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Young People Support Worker We are seeking a dedicated and compassionate individual to support young people in Sutton to build brighter, more independent futures. Position: Young People Support Worker Location: Sutton Salary: £16,581.79 actual salary Hours: 22.5 hours per week on a rota including early, late and weekend shifts Contract: Permanent, Part Time Closing Date: Tuesday 21st October 2025 About the Role As a Young People Support Worker, you ll play a key role in supporting young people who are experiencing or at risk of homelessness. You ll help residents build confidence, develop life skills and prepare for independent living, while maintaining a safe and supportive environment. Key responsibilities: Provide keywork support and create tailored support plans with each young person Carry out regular reviews and risk assessments to ensure goals are being met Build positive relationships with young people while maintaining professional boundaries Support residents to access education, training, employment and volunteering opportunities Liaise with statutory and voluntary agencies to coordinate effective support Manage housing responsibilities including rent collection and service charges Maintain accurate records, reports and health and safety logs Promote participation and encourage young people to have a voice in how services are delivered Contribute to a safe, respectful and inclusive environment About You We re looking for someone who s passionate about empowering young people to achieve independence. You ll bring: Experience working with young people experiencing homelessness or complex needs Knowledge of safeguarding, health and safety and equality best practice Excellent communication and problem-solving skills Confidence working with partner agencies and local services A proactive and organised approach with strong IT skills Commitment to reflective practice and continuous improvement About Depaul UK Depaul UK is a leading charity supporting people at risk of homelessness across the country. We provide accommodation, support and opportunities that help young people rebuild their lives and move towards independence. Guided by Vincentian values, we believe in the potential of every person we support. Other roles you may have experience of could include: Support Worker, Housing Support Worker, Youth Support Worker, Key Worker, Homelessness Support Worker, Tenancy Sustainment Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Young People Support Worker We are seeking a dedicated and compassionate individual to support young people in Sutton to build brighter, more independent futures. Position: Young People Support Worker Location: Sutton Salary: £16,581.79 actual salary Hours: 22.5 hours per week on a rota including early, late and weekend shifts Contract: Permanent, Part Time Closing Date: Tuesday 21st October 2025 About the Role As a Young People Support Worker, you ll play a key role in supporting young people who are experiencing or at risk of homelessness. You ll help residents build confidence, develop life skills and prepare for independent living, while maintaining a safe and supportive environment. Key responsibilities: Provide keywork support and create tailored support plans with each young person Carry out regular reviews and risk assessments to ensure goals are being met Build positive relationships with young people while maintaining professional boundaries Support residents to access education, training, employment and volunteering opportunities Liaise with statutory and voluntary agencies to coordinate effective support Manage housing responsibilities including rent collection and service charges Maintain accurate records, reports and health and safety logs Promote participation and encourage young people to have a voice in how services are delivered Contribute to a safe, respectful and inclusive environment About You We re looking for someone who s passionate about empowering young people to achieve independence. You ll bring: Experience working with young people experiencing homelessness or complex needs Knowledge of safeguarding, health and safety and equality best practice Excellent communication and problem-solving skills Confidence working with partner agencies and local services A proactive and organised approach with strong IT skills Commitment to reflective practice and continuous improvement About Depaul UK Depaul UK is a leading charity supporting people at risk of homelessness across the country. We provide accommodation, support and opportunities that help young people rebuild their lives and move towards independence. Guided by Vincentian values, we believe in the potential of every person we support. Other roles you may have experience of could include: Support Worker, Housing Support Worker, Youth Support Worker, Key Worker, Homelessness Support Worker, Tenancy Sustainment Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Young People Case Worker This is an exciting opportunity for a Night Young People Case Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham. Position: Night Young People Case Worker Location: Durham Contract: Full time, Permanent Hours: 37.5 hours a week Salary: £24,136 Per Annum Plus Pension & Other Benefits Closing Date: Sunday 5th October 2025 Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car. About the Role As a Night Young People Case Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation. The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives. Key Responsibilities: Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all. Lead on risk and needs assessments and create SMART support plans tailored to individual clients. Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities. Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols. Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations. Promote client voice and participation through initiatives like residents' meetings. Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment. Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required. About You We are looking for someone who: Experience working with young people or those affected by homelessness. Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments. Strong commitment to equality, diversity, and treating all individuals with dignity and respect. Knowledge of health and safety principles and a commitment to maintaining a safe environment for all. Good literacy, numeracy, and IT skills to support effective communication and record-keeping. Ability to work collaboratively and maintain clear professional boundaries in a team setting. Reflective and committed to continuous personal and professional development. Alignment with the values and ethos the charity. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line
Oct 06, 2025
Full time
Night Young People Case Worker This is an exciting opportunity for a Night Young People Case Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham. Position: Night Young People Case Worker Location: Durham Contract: Full time, Permanent Hours: 37.5 hours a week Salary: £24,136 Per Annum Plus Pension & Other Benefits Closing Date: Sunday 5th October 2025 Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car. About the Role As a Night Young People Case Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation. The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives. Key Responsibilities: Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all. Lead on risk and needs assessments and create SMART support plans tailored to individual clients. Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities. Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols. Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations. Promote client voice and participation through initiatives like residents' meetings. Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment. Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required. About You We are looking for someone who: Experience working with young people or those affected by homelessness. Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments. Strong commitment to equality, diversity, and treating all individuals with dignity and respect. Knowledge of health and safety principles and a commitment to maintaining a safe environment for all. Good literacy, numeracy, and IT skills to support effective communication and record-keeping. Ability to work collaboratively and maintain clear professional boundaries in a team setting. Reflective and committed to continuous personal and professional development. Alignment with the values and ethos the charity. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line
Young People Case Worker We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham. Position: Young People Case Worker Location: County Durham Contract: Full time, permanent Hours: 37.5 hours a week Salary: £24,136 Per Annum plus pension and other benefits Closing Date: Sunday 5th October 2025 Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car. About the Role As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. The service consists of two hubs, 1 in Bishop Auckland and 1 in Tow Law and we have an Outreach service to 7 dispersed properties in Bishop Auckland. Your role will span all three areas for job rotation and continuity of service. The team follow a 5-week shift pattern of 8-hour shifts between hrs including weekends and bank holidays as one service is 24/7 and both sites have dedicated night staff. Early shifts (Apply online only), Late shifts (Apply online only) and Main shifts (Apply online only)/(Apply online only) (Depending on hub) The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. This includes outreach support to clients in dispersed properties in the area. The role does involve lone working. Key responsibilities include: Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed. Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans. Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities. Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols. Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations. Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition. Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings. Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required. About You You will need to have the following skills and experience: Experience working with young people or those affected by homelessness. Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system. Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures. Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity. Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
Oct 06, 2025
Full time
Young People Case Worker We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham. Position: Young People Case Worker Location: County Durham Contract: Full time, permanent Hours: 37.5 hours a week Salary: £24,136 Per Annum plus pension and other benefits Closing Date: Sunday 5th October 2025 Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car. About the Role As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. The service consists of two hubs, 1 in Bishop Auckland and 1 in Tow Law and we have an Outreach service to 7 dispersed properties in Bishop Auckland. Your role will span all three areas for job rotation and continuity of service. The team follow a 5-week shift pattern of 8-hour shifts between hrs including weekends and bank holidays as one service is 24/7 and both sites have dedicated night staff. Early shifts (Apply online only), Late shifts (Apply online only) and Main shifts (Apply online only)/(Apply online only) (Depending on hub) The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. This includes outreach support to clients in dispersed properties in the area. The role does involve lone working. Key responsibilities include: Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed. Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans. Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities. Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols. Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations. Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition. Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings. Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required. About You You will need to have the following skills and experience: Experience working with young people or those affected by homelessness. Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system. Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures. Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity. Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
Bank Worker Join Our Team as Locum Worker in and around Manchester! Are you seeking a role that offers flexibility and the chance to make a real impact to your local community We are asking you to join our dedicated team as a Bank Worker in the North West providing support to individuals experiencing homelessness in Manchester and Greater Manchester to create positive change. This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across Greater Manchester so there is something suited to everyone! What We Can Offer You: Flexibility: Competitive Pay: £13.54 per hour Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support Meaningful Work: making a positive impact in your local community Responsibilities: Community Support: providing support and guidance to individuals facing homelessness Empowerment: helping clients to access resources and services to encourage their independence Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients What We Are Looking For From You: Communication: the ability to communicate effectively with a range of people from different backgrounds Client-Centered Approach: understanding and respecting perspectives and experiences of clients receiving support services Safety First: committed to maintaining a safe and secure environment for all individuals Hands-On Experience: working in residential or accommodation based housing units for young people at risk of homelessness Apply Today: Ready to start your journey today Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role. The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know. An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. We kindly request no unsolicited contact from recruitment or media agencies.
Oct 06, 2025
Full time
Bank Worker Join Our Team as Locum Worker in and around Manchester! Are you seeking a role that offers flexibility and the chance to make a real impact to your local community We are asking you to join our dedicated team as a Bank Worker in the North West providing support to individuals experiencing homelessness in Manchester and Greater Manchester to create positive change. This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across Greater Manchester so there is something suited to everyone! What We Can Offer You: Flexibility: Competitive Pay: £13.54 per hour Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support Meaningful Work: making a positive impact in your local community Responsibilities: Community Support: providing support and guidance to individuals facing homelessness Empowerment: helping clients to access resources and services to encourage their independence Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients What We Are Looking For From You: Communication: the ability to communicate effectively with a range of people from different backgrounds Client-Centered Approach: understanding and respecting perspectives and experiences of clients receiving support services Safety First: committed to maintaining a safe and secure environment for all individuals Hands-On Experience: working in residential or accommodation based housing units for young people at risk of homelessness Apply Today: Ready to start your journey today Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role. The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know. An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. We kindly request no unsolicited contact from recruitment or media agencies.
Reconnect Worker This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness. Position: Reconnect Worker Location: Manchester Contract : Permanent Hours: Part-time, 15 hours per week Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus, Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80) Closing Date: Sunday 12th October 2025 About the Role With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services. You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work. Key Deliverables Work directly with young people aged and their families, delivering personalised guidance, mediation and support Carry a caseload of clients per full-time equivalent, acting as the named keyworker Process referrals from agencies to build and maintain a full caseload Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically Maintain clear, accurate and timely records in line with monitoring and evaluation requirements Support safeguarding procedures and advocate for young people and families where necessary Take part in networking, service promotion and collaborative work with schools and professionals Provide monthly reports to management for monitoring and fundraising purposes Keep up to date with sector developments and engage in training to enhance practice Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working About You You will need to have the following skills and experience: Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 06, 2025
Full time
Reconnect Worker This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness. Position: Reconnect Worker Location: Manchester Contract : Permanent Hours: Part-time, 15 hours per week Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus, Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80) Closing Date: Sunday 12th October 2025 About the Role With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services. You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work. Key Deliverables Work directly with young people aged and their families, delivering personalised guidance, mediation and support Carry a caseload of clients per full-time equivalent, acting as the named keyworker Process referrals from agencies to build and maintain a full caseload Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically Maintain clear, accurate and timely records in line with monitoring and evaluation requirements Support safeguarding procedures and advocate for young people and families where necessary Take part in networking, service promotion and collaborative work with schools and professionals Provide monthly reports to management for monitoring and fundraising purposes Keep up to date with sector developments and engage in training to enhance practice Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working About You You will need to have the following skills and experience: Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way. To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period. Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration. Experience of carrying out risk and needs assessments and support planning for clients. Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families. High level understanding of professional boundaries and ability to maintain impartiality Willingness and ability to travel independently and work from a number of different locations across the region. Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination. In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes. You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
