Reed

English Teacher - Secondary School Berkshire Full-Time Pay to Scale Are you ready to inspire the next generation of thinkers, writers, and communicators? A vibrant and forward-thinking secondary school in Berkshire is seeking a passionate and dedicated English Teacher to join their dynamic team. This full-time role offers the opportunity to make a real impact in a supportive and inclusive environment where creativity and excellence are celebrated. What makes this role stand out? Curriculum with Character - You'll deliver engaging lessons that spark curiosity and foster a lifelong love of literature and language. Supportive Culture - The school values collaboration, professional development, and wellbeing. Teachers are empowered to grow and thrive. Ambitious Students - You'll teach motivated learners who are eager to succeed and challenge themselves. Pay to Scale - Competitive salary aligned with national teacher pay scales. Location - Set in the heart of Berkshire, the school offers easy transport links and a beautiful setting to work in. Who are they looking for? A qualified teacher with QTS (or equivalent) Someone who brings energy, creativity, and a genuine passion for English A team player who believes in inclusive education and high expectations for all Ready to take the next step? If you're excited by the idea of shaping young minds and being part of a school that values innovation and excellence, this could be the perfect opportunity.

We're currently recruiting Warehouse Operatives for multiple clients across Sheffield, Rotherham & surrounding areas. If you're hardworking, reliable, and ready to get stuck in, we want to hear from you! Key Responsibilities: Picking and packing orders accurately Loading and unloading deliveries Stock replenishment and inventory checks General warehouse duties and housekeeping Working as part of a fast-paced team What We're Looking For: Previous warehouse experience is desirable but not essential Good attention to detail and a strong work ethic Ability to work independently and as part of a team Flexibility to work various shifts (days, nights, weekends) What We Offer: Immediate starts available Weekly pay Supportive recruitment consultants Opportunities for long-term and permanent roles

Lecturer - SEND (High Needs and Foundation Learning) Hourly Rate: £26 to £35 Location: South East London Job Type: Part-time, Temporary Contract End Date: 03/07/2026 We are seeking an experienced and enthusiastic SEND Lecturer to join our team at the South East London Campus. This role involves teaching students with varying abilities, from Entry Level 3 to Level 1, and contributing to the expansion and development of the department. This position offers the opportunity to inspire and support the next generation of skilled experts, helping individuals from all backgrounds to achieve their career and life ambitions. Day-to-day of the role: Teach students across a range of abilities from Entry Level 3 to Level 1 within the SEND curriculum. Work closely with the Curriculum Manager to expand and develop the department, ensuring the delivery of high-quality education. Inspire students using your industry experience, supporting their career and personal development. Play a key role in promoting SEND courses, participating in marketing events, and sharing experiences as a SEND Lecturer. Engage with students in a clear and confident manner, making learning accessible and engaging. Required Skills & Qualifications: Proven experience in teaching and/or relevant industry experience. Minimum of Level 2 literacy and numeracy (GCSE or equivalent). Qualified Further Education (FE) teacher, or willingness to work towards this qualification. Excellent communication skills, able to articulate clearly and engage effectively with class groups. Efficient administration skills to maintain accurate student records. Benefits: Competitive hourly rate. Opportunity to make a significant impact in the field of SEND education. Engaging and supportive work environment. Part-time hours to fit around other commitments. To apply for this Temporary Agency Lecturer - SEND position, please submit your CV

We're currently recruiting Warehouse Operatives for multiple clients across Sheffield, Rotherham & surrounding areas. If you're hardworking, reliable, and ready to get stuck in, we want to hear from you! Key Responsibilities: Picking and packing orders accurately Loading and unloading deliveries Stock replenishment and inventory checks General warehouse duties and housekeeping Working as part of a fast-paced team What We're Looking For: Previous warehouse experience is desirable but not essential Good attention to detail and a strong work ethic Ability to work independently and as part of a team Flexibility to work various shifts (days, nights, weekends) What We Offer: Immediate starts available Weekly pay Supportive recruitment consultants Opportunities for long-term and permanent roles

Lecturer - Construction (ACL) Hourly Rate: £26 to £35 Location: Greenwich Park Campus / Holly Hill Job Type: Full-time, Temporary Contract End Date: 31/03/2026 We are seeking a dedicated Lecturer in Construction to deliver high-quality teaching and training at our Greenwich Park Campus and Holly Hill location. This role involves delivering the NOCN Level 2 Certificate in Construction Multi-Skills & Employability, focusing on preparing learners for employment or further training within the construction sector. Day-to-day of the role: Deliver boot camp training for 24 students. Provide high-quality teaching, learning, and assessment across various construction disciplines including carpentry and joinery, plumbing, painting and decorating, tiling, electrical installation, and health, safety, and environmental awareness. Design and deliver engaging, inclusive, and industry-relevant sessions. Maintain a safe, supportive, and professional learning environment in compliance with awarding body requirements and college quality standards. Provide effective assessment and constructive feedback, offering tailored support to promote high levels of retention, achievement, and progression. Coordinate, plan, and deliver training that reflects current industry practices and standards, preparing learners for practical trade skills, workplace safety, and employability, including the CSCS Health and Safety Test. Required Skills & Qualifications: Proven experience in delivering construction training and education. Strong knowledge of construction disciplines and industry practices. Ability to design and implement effective curriculum and assessment methods. Excellent communication and interpersonal skills. Commitment to maintaining high standards of health and safety. Relevant teaching qualification and/or professional certifications in construction-related fields. Benefits: Competitive hourly rate. Opportunity to make a significant impact on the careers of aspiring construction professionals. Dynamic and supportive educational environment. To apply for this Lecturer - Construction (ACL) position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Are you an experienced FLT Driver looking for your next opportunity? We're recruiting on behalf of multiple clients across Rotherham who are seeking reliable and skilled Forklift Truck Drivers to join their warehouse teams. Roles Available: Counterbalance FLT Drivers Reach Truck FLT Drivers Bendi/Flexi FLT Drivers What You'll Be Doing: Operating FLT vehicles safely and efficiently Loading and unloading goods Stock movement and replenishment Supporting general warehouse duties as required What We're Looking For: Valid FLT licence (RTITB or ITSSAR accredited) Previous experience in a warehouse or logistics environment Good attention to detail and a strong work ethic Flexibility to work various shifts (days, nights, weekends) Why Work With Us? Access to a range of roles across reputable clients Weekly pay and dedicated consultant support Opportunities for long-term and permanent placements Immediate starts available

Lecturers - Travel and Tourism Annual Salary: £32,455 to £45,260 (including London Weighting) Location: West London Job Type: Full Time We are inviting enthusiastic individuals to join our friendly and successful team at the West London Campus as Lecturers in Travel and Tourism. This role involves teaching a range of travel-related courses, with a focus on the airline/aviation and hospitality industries, to predominantly 16-19 year olds from Level 1 to Level 5. Day-to-day of the role: Teach and deliver high-quality lessons on Travel and Tourism courses from Level 1 to Level 5. Engage and motivate young vocational learners aged 16-19, ensuring a positive and conducive learning environment. Collaborate with local employers at and around Heathrow Airport to prepare learners for careers in the travel industry or further education. Participate in the development and planning of courses and materials. Monitor and assess students' progress, providing feedback and support to ensure academic success. Required Skills & Qualifications: Minimum of a Level 3 qualification in a relevant subject area; a degree is highly desirable. Experience working in the travel industry. Some teaching or training experience, particularly with young adults. Excellent communication and interpersonal skills. Ability to engage and motivate students. Commitment to professional development, including undertaking a fully funded Level 5 teaching qualification at the College. Benefits: Competitive salary package including London Weighting. Fully funded Level 5 teaching qualification. Opportunities for professional development and career advancement. Dynamic and supportive work environment. To apply for the Lecturer position in Travel and Tourism, please submit your CV

Are you an experienced FLT Driver looking for your next opportunity? We're recruiting on behalf of multiple clients across Sheffield who are seeking reliable and skilled Forklift Truck Drivers to join their warehouse teams. Roles Available: Counterbalance FLT Drivers Reach Truck FLT Drivers Bendi/Flexi FLT Drivers What You'll Be Doing: Operating FLT vehicles safely and efficiently Loading and unloading goods Stock movement and replenishment Supporting general warehouse duties as required What We're Looking For: Valid FLT licence (RTITB or ITSSAR accredited) Previous experience in a warehouse or logistics environment Good attention to detail and a strong work ethic Flexibility to work various shifts (days, nights, weekends) Why Work With Us? Access to a range of roles across reputable clients Weekly pay and dedicated consultant support Opportunities for long-term and permanent placements Immediate starts available

Senior Demand & Supply Planner £50,000 basic plus 5% Bonus. Your key responsibilities will be: Develop and oversee the execution of monthly demand forecasts, ensuring alignment with overall business strategy. Review planning 0-12 months horizon to ensure optimal product supply for portfolios, balancing inventory levels with customer demand. Prepare and drive the monthly Sales and Operations Planning process (S&OP), ensuring cross-functional alignment and effective decision-making at all levels of the organization. Proactively identify future supply constraints and develop options to mitigate Select transportation routes to maximise economy by combining shipments Monitor supplier performance to assess ability to meet quality and delivery requirements Drive continuous improvement initiatives to support an efficient supply chain and demand process Actively manage together with other involved functions phase-in and phase-out of products Lead and execute projects successfully Competencies: Highly system literate, with the ability to interrogate large volumes of data from a variety of sources Attention to detail and accuracy Able to present information clearly and concisely Excellent communication skills, ability to adapt approach to different situations and ability to influence cross-functional teams Must demonstrate high level of flexibility and ability to work on own initiative Able to work to performance targets Strong problems solving skills with logical approach Understanding of standard Operating Procedures and Quality Management Systems Ability to remain calm under pressure Flexible 'can-do' attitude needed to thrive in a rapidly growing and changing company Essential Previous experience (minimum 5 years) in Demand Planning, Supply Planning and Forecasting Educated to degree level (or have equivalent experience in supply chain) Successfully led projects and initiatives working within both commercial and supply chain Intermediate to Advanced Excel skills

Health & Safety Advisor Location: Site as required / Head Office Birmingham Job Type: Full-time. Package: Circa £50,000 plus great benefits including: Company Vehicle, Pension, Training & Development fast track. Industry: Construction We are seeking a dedicated Health & Safety Coordinator to join a dynamic team during a period of significant growth. This role involves supporting the Health & Safety Manager and providing crucial health and safety advice across various projects in the UK. The ideal candidate will be a proactive self-starter, ready to lead by example and make an immediate impact. Day-to-day of the role: Set a personal example by wearing appropriate personal protective clothing and equipment, and observing all safety requirements and procedures. Ensure that all projects prioritize Health & Safety, advising Directors and Managers on all safety, health, and welfare matters to ensure compliance with statutory obligations. Monitor site Health & Safety arrangements and activities, making proposals to the Site Manager to ensure full compliance. Develop and implement site-specific safety and quality control plans and programs in conjunction with site management, resolving problems to ensure projects are completed safely and on time. Produce Health & Safety Risk Assessments for all site staff, ensuring safe working methods are always adopted. Conduct audits, inspections, and accident investigations, constantly seeking areas for improvement in health and safety. Engage with clients and other external stakeholders, acting as a key point of contact. Report on changes in legislation and advice obtained from other sources. Immediately advise Contracts Directors of any near misses and the Health & Safety Manager of all incidents under RIDDOR in accordance with company procedures. Promote and champion the business's Safety Behavioral Program. Required Skills & Qualifications: Excellent written and interpersonal skills with the ability to challenge constructively. Effective team working and networking skills, with the ability to work independently using own initiative. A professional qualification - NVQ 6 or the old NVQ 4 In Occupational Health and Safety or NEBOSH Diploma. CSCS Card (Black or White) Health and Safety professional (Construction) or (black card demolition manager). Experience within the demolition, civil engineering, or construction industry is essential. Detailed knowledge of current health and safety legislation and its application in civil engineering or construction. A UK Driver's license is essential. Benefits: Competitive salary package including a company vehicle. Comprehensive pension scheme. Opportunities for training and development to enhance professional skills. To apply for the Health & Safety Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Senior Demand & Supply Planner £50,000 basic plus 5% Bonus. Your key responsibilities will be: Develop and oversee the execution of monthly demand forecasts, ensuring alignment with overall business strategy. Review planning 0-12 months horizon to ensure optimal product supply for portfolios, balancing inventory levels with customer demand. Prepare and drive the monthly Sales and Operations Planning process (S&OP), ensuring cross-functional alignment and effective decision-making at all levels of the organization. Proactively identify future supply constraints and develop options to mitigate Select transportation routes to maximise economy by combining shipments Monitor supplier performance to assess ability to meet quality and delivery requirements Drive continuous improvement initiatives to support an efficient supply chain and demand process Actively manage together with other involved functions phase-in and phase-out of products Lead and execute projects successfully Competencies: Highly system literate, with the ability to interrogate large volumes of data from a variety of sources Attention to detail and accuracy Able to present information clearly and concisely Excellent communication skills, ability to adapt approach to different situations and ability to influence cross-functional teams Must demonstrate high level of flexibility and ability to work on own initiative Able to work to performance targets Strong problems solving skills with logical approach Understanding of standard Operating Procedures and Quality Management Systems Ability to remain calm under pressure Flexible 'can-do' attitude needed to thrive in a rapidly growing and changing company Essential Previous experience (minimum 5 years) in Demand Planning, Supply Planning and Forecasting Educated to degree level (or have equivalent experience in supply chain) Successfully led projects and initiatives working within both commercial and supply chain Intermediate to Advanced Excel skills

Customs Brokerage - Airfreight Are you an experienced Airfreight Customs Broker with a solid background in freight forwarding and CDS entries? We're seeking a proactive and detail-oriented professional who can manage customs entries from start to finish and thrives in a fast-paced logistics environment. Key Responsibilities: Complete CDS customs entries for airfreight shipments independently and accurately. Liaise with HMRC, airlines, and clients to ensure smooth customs clearance. Interpret and apply customs regulations, tariff codes, and duty rates. Work closely with operations and customer service teams to ensure timely delivery. Maintain up-to-date knowledge of UK customs legislation and CDS procedures. Requirements: Proven experience in freight forwarding and airfreight operations. Strong working knowledge of CDS and customs clearance processes. Ability to handle end-to-end customs entries with minimal supervision. Excellent communication and problem-solving skills. Familiarity with customs software and freight systems (e.g., ASM Sequoia, CNS, CHIEF/CDS). What's on Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and supportive team. Career development in a growing sector.

General Practice Surveyor Annual Salary: £60,000 - £65,000 per annum Location: Based between office in Birmingham & Coleshill, Hybrid remote working (2 days a week in the office) Job Type: Permanent, Full time and part time can be considered. Reed Property & Construction are working with a national charity and supporting them in recruiting pivotal role in their property team We are seeking a General Practice Surveyor due to a member of the team reducing hours before retirement with 15 years service with the company. This role offers the opportunity to manage a diverse and vast property portfolio, contributing significantly to the management and strategic oversight of parish properties, school estates, and central property holdings. Day-to-day of the role: Provide expert advice and guidance on property management for both functional and investment purposes. Liaise with and support stakeholders, including the Education Service, on title and boundary matters. Manage investment properties held centrally, dealing with sales, purchases, tenancies, licences, and other occupational interests. Address Rating and Council Tax matters, focusing on exemptions and relief applicable to church and charity properties. Support the Head of Property in implementing property-related policies and tasks set by the Trustees. Appoint and manage external consultants and professionals such as building surveyors, estate agents, and solicitors. Ensure all property matters comply with the general legal guidance Required Skills & Qualifications: Must have a proven track record in General Practice Surveying. Ideally be RICS chartered but is not essential Strong knowledge and experience in agency, valuation, rating, property, and asset management. Excellent analytical, negotiation, and communication skills. Ability to manage own caseload and prioritise work, often to tight deadlines. Proficient in Microsoft Office and property databases. Current driving licence and access to a vehicle. Benefits: Competitive salary package - £60-65,000 per annum Hybrid working Brilliant holiday entitlement starting at 30 days holiday plus bank holidays and an extra day at Christmas. This then increases with length of service Relaxed, positive and flexible working culture Going through a period of positive change Opportunity to learn and develop is huge Opportunity to work within a diverse and supportive environment. Engage with a wide range of stakeholders and contribute to meaningful projects. To apply for this Surveyor position, please do not hesitate and apply today.

Production Operative with CB Forklift License Location: IP postcode area Job Type: Temp-to-perm, Full-time Salary: £12.50 per hour We are seeking a dedicated Production Operative with a Counterbalance (CB) Forklift License to join our team in the food production industry. Initially focusing on warehouse responsibilities, the role offers the opportunity to progress to milling tasks. This position provides a clear path from temporary to permanent employment with competitive benefits. Day-to-day of the role: Operate a counterbalance forklift to manage inventory and move materials within the warehouse. Handle heavy lifting of 25kg bags, ensuring proper handling and storage. Transition to milling operations, learning and taking on more responsibilities over time. Maintain a clean and safe work environment across three buildings. Work a 40-hour week with the potential for overtime at 1.5 times the normal rate. Required Skills & Qualifications: Valid Counterbalance (CB) Forklift License. Experience in a warehouse or production environment, specifically within food production. Ability to perform physically demanding tasks, including lifting up to 25kg. Strong commitment to safety standards and quality control. Excellent time management and organisational skills. Ability to start immediately is highly preferred. Benefits: 25 days holiday. Bonus scheme. Opportunities for overtime. Clear progression opportunities within the company. To apply for this orle, please click APPLY

Store Manager Location: Colchester Job Type: Full-time- shifts and weekend work Salary: £37K-41K per annum Reed Business support in Colchester are recruiting for a Store Manager with a proven leadership background and a passion for retail to join a rapidly growing and highly regarded organisation in Colchester. This role is ideal for someone who thrives in a fast-paced environment and is keen on delivering exceptional customer service while building high-performing teams. Day-to-day of the role: Lead and support the branch team to achieve top performance. Deliver exceptional customer service standards consistently. Drive turnover and profitability through effective cost management. Ensure legal compliance and act as the Designated Premises Supervisor Build strong relationships with customers, colleagues, and other stores. Promote membership and embed company values within the team. Create a safe, welcoming, and trusted environment for the community. Required Skills & Qualifications: Experience in food retail or a customer-focused environment. Strong leadership and interpersonal skills to manage and motivate a team. Commercial awareness with confident decision-making abilities. High motivation, resilience, and a drive to succeed. Good literacy, numeracy, and IT skills. A commitment to ongoing personal and professional development. Benefits: Competitive pay with a generous staff discount. 22 days holiday plus bank holidays, increasing with service. Employer pension contribution and death in service benefit. Enhanced family leave and pay. Award-winning training and development programs. Access to an internal communications app. Discounts across hundreds of retailers. Financial wellbeing support including Wagestream . If you are interested in the Store Manager position and have the relevant experience, please apply today

Brickwork Technician Location: Birmingham Hours: Full-time/Part-time Contract Type: Temporary (Ongoing) Pay Rate: £15-£18 per hour (Including Holiday Pay) Are you a skilled Brickwork Technician with a passion for education and hands-on learning? Reed FE are currently recruiting for a dedicated and experienced individual to join a dynamic College, supporting the delivery of brickwork and construction courses. Key Responsibilities: Assist lecturers in practical sessions, supporting students with hands-on brickwork tasks. Prepare and maintain workshop materials, tools, and equipment. Ensure health and safety standards are upheld at all times. Provide technical advice and guidance to students during practical work. Support the setup and cleanup of practical areas before and after sessions. Requirements: Proven experience in brickwork or construction. Relevant qualifications (e.g., NVQ Level 2 or 3 in Bricklaying or equivalent). Strong understanding of health and safety in a workshop environment. Excellent communication and teamwork skills. Previous experience in an educational setting is desirable but not essential. Benefits: Exclusive representation to leading FE colleges, prisons, and training providers in the area. A specialist further education consultant who will search for jobs on your behalf. A Health Cash Plan and Reed Discount Club. Entitlement to Statutory Sick Pay, Maternity, Paternity, and Adoption Pay, Parental Leave, and Antenatal/Pre-Adoption Appointment Payment. Access to Training and Development - Reed Assessment Centre - Reed Learning. Great referral bonuses. Access to roles throughout the UK and opportunities for online/remote learning. If you're interested APPLY NOW!

Annual Salary: £40,000-£45,000 per annum Location: Colchester Job Type: Full-time My client is seeking a dedicated Project Manager to join their growing team based in Colchester. This role is perfect for a team player who is eager to contribute and manage both current and future projects. Day-to-day of the role: Support customer expectations, including participation in meetings and witness tests. Interpret customer requirements from detailed specifications. Collaborate with the engineering team to produce detailed technical documentation within tight deadlines. Plan and prioritise workload in alignment with business/customer requirements. Maintain accurate records of meeting minutes and document status. Lead internal project review meetings for owned projects. Provide regular project updates to Management. Serve as the point of contact for customer and supplier enquiries related to owned projects. Ensure adherence to communicated time plans. Work collaboratively with other departments to ensure the success and smooth running of projects. Monitor personal KPIs and assist in monitoring company KPIs to drive improvement, reporting on these as needed. Be willing to attend customer meetings and training, including potential travel to the head office in Germany. Suggest new ways of working to improve efficiency and support the business in all project-related aspects. Required Skills & Qualifications: Formal engineering qualification at degree level or equivalent (HNC/D etc.). Strong mechanical understanding. Project management experience is essential. Proficiency in Microsoft Office tools (Word, Excel, Project etc.). Ability to work effectively in a busy office environment. Team player with high levels of motivation and professionalism. Possession of a passport and full UK driving licence. Benefits: Competitive salary and benefits package. Opportunities for professional development and training. Dynamic and supportive team environment. Exposure to international operations with travel opportunities. To apply for the Project Engineer position, please apply today

Showroom Assistant Annual Salary: £25,396.80 - £28,000.00 Location: Sudbury Job Type: Full-time Reed in Colchester are delighted to be supporting our client seeking a bright, customer-focused Showroom Assistant to join their friendly team. This role is more than just retail; it's about providing life-changing solutions that promote independence, comfort, and confidence. If you have a passion for working with people and pride yourself on delivering great service, and are confident with technology, this position could be perfect for you. Day-to-day of the role: Welcoming customers and assisting them in finding the right products to suit their needs Demonstrating products and other equipment confidently and safely Using internal systems to manage stock, enquiries, and orders-strong computer skills are essential Answering telephone and showroom enquiries in a warm, professional manner Receiving and replenishing stock Staying up-to-date with the latest product ranges Supporting the team with general showroom duties. Required Skills & Qualifications: Friendly, reliable, and customer-first attitude Confident communicator who listens well and understands customer needs Organised, detail-focused, and eager to learn new systems and products Comfortable using computers for customer records, emails, and stock systems Retail experience is preferred, but a positive attitude and enthusiasm are more important. Benefits: Performance-linked bonus scheme. Supportive, welcoming team with excellent training and development opportunities. Positive and rewarding work environment - make a real difference in people's lives. Saturdays are part of the rota, but a weekday off in lieu is provided. Company pension scheme. Cycle to work scheme. Employee discount. Free parking On-site parking. To express your interest in this vacancy, please click APPLY!

IT Analyst (Power BI) Annual Salary: To be discussed Location: Crewe Job Type: Full-time Join our team in a newly refurbished office located in a historic building in cheshire. We are looking for an IT Support Specialist who is committed to ensuring the smooth operation of our internal IT systems. This role offers the flexibility of ad-hoc work from home options and requires a candidate who can provide high-quality IT support, maintain system efficiency, and leverage Power BI for business reporting. Day-to-day of the role: Process IT-related changes for new starters, leavers, and profile updates. Investigate and resolve software issues in collaboration with suppliers, aligning with business needs. Develop and enhance IT systems to improve user efficiency and support business processes. Create and manage Power BI reports and dashboards. Provide IT support and training to end-users. Required Skills & Qualifications: Experience in IT support or a similar role. Proficiency in Power BI and strong analytical skills. Ability to manage projects and software enhancements. Excellent interpersonal and communication skills. Commitment to continuous professional development and promotion of company values. Working Hours: Monday - Friday, 37.5 hours per week. Flexible shift options: 08:30am - 16:30pm or 09:00am - 17:00pm Benefits: 25 days holiday plus 8 bank holidays. Auto-enrolment onto pension provider Aviva (employer: 3%, employee: 5%). Birthday day off and long service days for every 5 years of service, up to a maximum of 25 years. Opportunities for discretionary bonuses, potentially twice per year based on individual and company performance. Cycle to Work scheme and access to Employee Assistance Program for both employee and their immediate family. Optional team/office social events held periodically. To apply for this position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Digital Workplace Service Desk Manager £500-550 per day (Outside IR35) Manchester - Required to go on-site once every 2 weeks 6 months A Digital Service Desk Manager is required for our public sector client who are based in Manchester. The successful candidate will join the senior leadership team to focus on digital, user and customer experience within the organisation. In this role, you will also be accountable for the service desk and operational delivery team with an awareness of knowing what needs to be delivered by both teams. Responsibilities: Whilst overlooking the service desk function, your main priority will be on the customer and user experience, working closely with senior stakeholders in understanding business needs and requirements and adapting this to further improve on and deliver critical services. On the Operation delivery side, you will focus on service transition, disaster recovery, business relationship management, establishing stakeholder relationships. You will play a key role in innovating, advising and updating the strategy whilst providing leadership to the service desk manager and the wider team. Skills: Previous experience working as a Service Desk Manager/Service delivery role Come from a technical and operations background Great People management skills - excel in conflict and difficult situations ITIL V4 qualified Ideal if someone has started their career in customer service and transitioned into incident and problem management Previous experience working with service desk managers or projects involving the service desk team Good track record of working on previous projects relating to customer and user experience will be essential