The Ned

Our Guest Relations team are a constant warm presence around the operation and are the faces of outstanding hospitality for our VIPs during their visit or stay. As Guest Relations Manager you will lead the small but mighty team that anticipate VIPs needs and collaborate with all departments to provide a tailored experience perfect for that guest click apply for full job details

Waiters at The Ned are the smiling faces looking after the guests in any of our 10 restaurants - each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to compliment it, so you'll be delivering the perfect service for your venue - whether that's friendly and laid-back, the super polished standards of fine dining, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Waiter About The Ned: The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms. Reporting into the restaurant management team and as the friendly face of the guest experience you will: Be the main point of contact for your guests' entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for Using your unrivalled knowledge of our menus, you'll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests Maintain a safe and clean restaurant environment, protecting our guests and your teammates from any possible harm Shifts vary between an 0700 start and a late finish, depending on the restaurant What The Ned can give you: Estimated yearly pay of £35,360 - £17 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Medicash and Stream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives What you can bring to the role: You'll have a fantastic personality, engaging with our customers to give them an exceptional service Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as a Waiter

Waiters at The Ned are the smiling faces looking after the guests in any of our 10 restaurants - each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to compliment it, so you'll be delivering the perfect service for your venue - whether that's friendly and laid-back, the super polished standards of fine dining, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Waiter What's the start date? Start working with us from the 1st of September onwards. About The Ned: The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms. Reporting into the restaurant management team and as the friendly face of the guest experience you will: Be the main point of contact for your guests' entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for Using your unrivalled knowledge of our menus, you'll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests Maintain a safe and clean restaurant environment, protecting our guests and your teammates from any possible harm Shifts vary between an 0700 start and a late finish, depending on the restaurant What The Ned can give you: £17.00 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives What you can bring to the role: You'll have a fantastic personality, engaging with our customers to give them an exceptional service Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as a Waiter

As a greeter you will be the very first smiling face that our guests see as they approach The Ned. You're there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they're a hotel guest, attending an event, dining in one of our 10 restaurants, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Greeter Where will you be working? The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a full floor of events spaces, a public spa, ten restaurants and bars and 250 hotel bedrooms. As part of the concierge team you will: Welcome arriving guests to our gorgeous grade I listed building With a particular focus on guests arriving excited to eat and drink at The Ned, you will welcome them, help them with their reservations, tell them about the food and drink available in each of our venues, and make recommendations to help them have the perfect visit Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences that The Ned is known for Shifts vary between an 0700 start and midnight What you can bring to the role: As the smiling face that greets every member and guest to our venue, you'll have a bright personality and genuine warmth, with a passion for outstanding hospitality First impressions and rapport building are what this role is all about, so you'll be the kind of person everyone feels better after even a brief interaction with This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable What can The Ned give you? Estimated yearly pay of £35,360 - £17.00 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Greeter

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned's Club, a private members' space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms. Our housekeeping team looks after our bedrooms, public areas including our restaurants and bars, our members areas, spa, and laundry and uniform facilities. Do you want to join one of the best places to work in hospitality? What's the role? Housekeeping Spa Supervisor Who we are The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms. What will you be doing? You're the overseer of great housekeeping practices; ensuring that your team are delivering exceptional service to our guests and meeting our Ned standards Leading your team on shift, you'll manage the daily operation and are responsible for collaborating with the hotel and spa departments for an efficient housekeeping operation You're an inspirational leader, so training and development of your team will come as second nature to you, and you'll be an expert in creating fantastic team cultures What you can bring to the role: Being in top condition is non-negotiable at The Ned, so your attention to detail in ensuring the highest standards of cleanliness in our Ned's Club Spa is essential Our spa guests expect the utmost in quality, and you'll be responsible for keeping our facilities to the standard of a luxurious destination wellness retreat What The Ned can give you: Salary of £34,500/year including service charge, after successful completion of first 90-day objectives Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must the right to work in the UK to be considered for this role. Apply today and join us as Spa Supervisor