The primary aims of the team are to work with 11-25yr olds to help them to exert more positive control over their lives and to live safely as they progress towards adulthood. The team is a multi-disciplinary team with a diverse skill set. You will work with young people who are at risk of gang exploitation; child sexual exploitation; substance misuse; criminal or anti-social behaviour; those who have been excluded from school or violent towards other people in the home, or those who have been subject to missing episodes. The project aims to make a positive contribution to the Council's wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behaviour, gangs, radicalisation, and to prevent young people from coming into care, by supporting them to live safely with their families. The worker will be co-located within Wolverhampton Children's Services as a key worker within a multi-disciplinary team. There are a team of 5 key workers currently, including a further Barnardos Project worker. They will use WCC systems (recording, policy, management) alongside employment and line management support from Barnardo's. Although this role has a permanent status, please be aware that this post is subject to a contract that expires on 31.05.2026. Future funding has been agreed, and the service will continue and be re commissioned. Therefore, should Barnardo's not be successful in being recommissioned, you will be eligible for TUPE and a transfer to the successful organisation. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Jan 29, 2026
Full time
The primary aims of the team are to work with 11-25yr olds to help them to exert more positive control over their lives and to live safely as they progress towards adulthood. The team is a multi-disciplinary team with a diverse skill set. You will work with young people who are at risk of gang exploitation; child sexual exploitation; substance misuse; criminal or anti-social behaviour; those who have been excluded from school or violent towards other people in the home, or those who have been subject to missing episodes. The project aims to make a positive contribution to the Council's wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behaviour, gangs, radicalisation, and to prevent young people from coming into care, by supporting them to live safely with their families. The worker will be co-located within Wolverhampton Children's Services as a key worker within a multi-disciplinary team. There are a team of 5 key workers currently, including a further Barnardos Project worker. They will use WCC systems (recording, policy, management) alongside employment and line management support from Barnardo's. Although this role has a permanent status, please be aware that this post is subject to a contract that expires on 31.05.2026. Future funding has been agreed, and the service will continue and be re commissioned. Therefore, should Barnardo's not be successful in being recommissioned, you will be eligible for TUPE and a transfer to the successful organisation. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
We have some fantastic opportunities for dedicated and enthusiastic Keyworkers to join Barnardo's. Currently we have multiple Full Time, Permanent contracts available as we add to our growing team in Greater Manchester. Would you like the chance to provide crucial support to Children, Young People with Learning Disabilities and/or Autism (up to 25 years) and their families as part of the NHS Long Term Plan? Covering the Greater Manchester area, it is essential to hold a valid UK driving licence with access to your own vehicle. As a Keyworker, you will have passion and commitment when delivering quality support within the family home, placement, or inpatient setting. You will work as part of a team to prevent - where possible - children and young people from requiring an inpatient admission or placement. Are you a compassionate individual looking for a meaningful and rewarding role? As this is a new service there are lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer including core competencies through to bespoke training. To be a successful Keyworker, you will need to have the following: Experience in supporting children with Learning Disabilities or Autism The ability to ensure the 'voice' of the child and family is central, enabling lived experience to create change. Excellent team working skills. You will work as part of a service that covers the whole of Greater Manchester. However, there are 5 teams providing the opportunity to offer support and create strong relationships and partnerships in a local area and with colleagues which include Manchester, Bolton, Wigan, Tameside, Salford, Stockport and Trafford. Safeguarding knowledge. Good IT and recording skills. This service is dynamic, no two days are the same, however you will have a number of children and young people who you will build positive and meaningful relationships with. You will manage your own diary with families, providing support at a time that suits their needs. This means you will be working some evenings and weekends. In return you will manage your hours so may benefit from later starts or earlier finishes. You will support in homes and the community and attend meetings with professionals and families to ensure excellent communication, a shared understanding and a team approach. You will support information to be understood, views to be shared, checking the right provision is known about and able to be accessed. You will work closely with health and social care partners. We aim to provide the right support, at the right time, in the right way. You may work by yourself or alongside colleagues depending on the support needed. When completing your application please refer to your skills knowledge and experience in relation to the Advert description, Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. Our basis and values
Jan 29, 2026
Full time
We have some fantastic opportunities for dedicated and enthusiastic Keyworkers to join Barnardo's. Currently we have multiple Full Time, Permanent contracts available as we add to our growing team in Greater Manchester. Would you like the chance to provide crucial support to Children, Young People with Learning Disabilities and/or Autism (up to 25 years) and their families as part of the NHS Long Term Plan? Covering the Greater Manchester area, it is essential to hold a valid UK driving licence with access to your own vehicle. As a Keyworker, you will have passion and commitment when delivering quality support within the family home, placement, or inpatient setting. You will work as part of a team to prevent - where possible - children and young people from requiring an inpatient admission or placement. Are you a compassionate individual looking for a meaningful and rewarding role? As this is a new service there are lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer including core competencies through to bespoke training. To be a successful Keyworker, you will need to have the following: Experience in supporting children with Learning Disabilities or Autism The ability to ensure the 'voice' of the child and family is central, enabling lived experience to create change. Excellent team working skills. You will work as part of a service that covers the whole of Greater Manchester. However, there are 5 teams providing the opportunity to offer support and create strong relationships and partnerships in a local area and with colleagues which include Manchester, Bolton, Wigan, Tameside, Salford, Stockport and Trafford. Safeguarding knowledge. Good IT and recording skills. This service is dynamic, no two days are the same, however you will have a number of children and young people who you will build positive and meaningful relationships with. You will manage your own diary with families, providing support at a time that suits their needs. This means you will be working some evenings and weekends. In return you will manage your hours so may benefit from later starts or earlier finishes. You will support in homes and the community and attend meetings with professionals and families to ensure excellent communication, a shared understanding and a team approach. You will support information to be understood, views to be shared, checking the right provision is known about and able to be accessed. You will work closely with health and social care partners. We aim to provide the right support, at the right time, in the right way. You may work by yourself or alongside colleagues depending on the support needed. When completing your application please refer to your skills knowledge and experience in relation to the Advert description, Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. Our basis and values
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you. At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in. You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets. In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Jan 29, 2026
Full time
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you. At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in. You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets. In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Saffron Waldon Branch This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK. As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Store Location: Saffron Waldon Branch, 6 Market Walk, Saffron Waldon, Essex, CB10 1JZ Hours: 24 hours Some of the Key Responsibilities Excellent Customer Service Lone Working Visual Merchandising Lifting and sorting through donated stock. Helping to run the store when the Manager absent. Organising Stock, Pricing and Steaming stock before going on the shop floor. Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid. Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager. Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas. Actively encourage the public to donate saleable stock. Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits. Ideal candidates should have Experience of cash handling Working in a customer service environment Experience of working on own initiative Knowledge of working in a fashion environment Basic IT skills The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. About Barnardo's At Barnardo's we believe in children no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. Our basis and values
Jan 26, 2026
Full time
We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Saffron Waldon Branch This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK. As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Store Location: Saffron Waldon Branch, 6 Market Walk, Saffron Waldon, Essex, CB10 1JZ Hours: 24 hours Some of the Key Responsibilities Excellent Customer Service Lone Working Visual Merchandising Lifting and sorting through donated stock. Helping to run the store when the Manager absent. Organising Stock, Pricing and Steaming stock before going on the shop floor. Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid. Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager. Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas. Actively encourage the public to donate saleable stock. Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits. Ideal candidates should have Experience of cash handling Working in a customer service environment Experience of working on own initiative Knowledge of working in a fashion environment Basic IT skills The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. About Barnardo's At Barnardo's we believe in children no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. Our basis and values
Fundraising Compliance Executive Barnardo's is seeking a detail-oriented Fundraising Compliance Executive to ensure our fundraising and marketing activities meet all regulatory and internal standards. This is a new role, reporting directly to the Head of Supporter Care, Services and Compliance. Initially this role is for a 12-month fixed term contract. Key responsibilities: Monitor compliance across face-to-face fundraising and all of our gambling products Produce accurate compliance reports and carry out auditing of fundraising activities Maintain and update compliance frameworks and risk registers Deliver compliance training and guidance relating to all of our fundraising activities What we're looking for: Experience in compliance roles and knowledge of fundraising, CIoF, GDPR, and gambling rules, regulations and guidance Strong communication and problem-solving skills Experience of working across different teams and with third party service providers Ability to work independently and manage own workloads and priorities, Someone to be flexible in working hours, with the ability to travel across the UK as and when required This is a hybrid role with regular travel and occasional overnight stays. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Jan 22, 2026
Full time
Fundraising Compliance Executive Barnardo's is seeking a detail-oriented Fundraising Compliance Executive to ensure our fundraising and marketing activities meet all regulatory and internal standards. This is a new role, reporting directly to the Head of Supporter Care, Services and Compliance. Initially this role is for a 12-month fixed term contract. Key responsibilities: Monitor compliance across face-to-face fundraising and all of our gambling products Produce accurate compliance reports and carry out auditing of fundraising activities Maintain and update compliance frameworks and risk registers Deliver compliance training and guidance relating to all of our fundraising activities What we're looking for: Experience in compliance roles and knowledge of fundraising, CIoF, GDPR, and gambling rules, regulations and guidance Strong communication and problem-solving skills Experience of working across different teams and with third party service providers Ability to work independently and manage own workloads and priorities, Someone to be flexible in working hours, with the ability to travel across the UK as and when required This is a hybrid role with regular travel and occasional overnight stays. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time Permanent Basis. As a Store Manager you will manage the day to day running of our Tonbridge Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK. Location: Unit 10, Angel Walk Shopping Centre, Tonbridge, Kent, TN9 1TJ Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working. Some but not all key responsibilities are: Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme. Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times. Implement promotions in the Store as directed by Head Office or your Area Business Manager. Maintain a high standard of presentation, both in the windows and the interior of the Store. Ensure there is adequate stock available on the shop floor, at all times, on all key lines Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively. Create an organised and pleasant working environment for staff and volunteers. Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's. Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures. Hold the shop keys, ensuring that the shop is secure whenever it is left unattended. Idea Candidates Must Haves: Ability to deliver excellent customer service. Experience of managing people Ability to liaise and respond to a variety of people from varying backgrounds. Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop. Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets. Ability to handle cash and reconcile accurately. Proven experience of meeting targets and KPI's. Basic IT skills. The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Sep 27, 2025
Full time
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time Permanent Basis. As a Store Manager you will manage the day to day running of our Tonbridge Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK. Location: Unit 10, Angel Walk Shopping Centre, Tonbridge, Kent, TN9 1TJ Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working. Some but not all key responsibilities are: Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme. Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times. Implement promotions in the Store as directed by Head Office or your Area Business Manager. Maintain a high standard of presentation, both in the windows and the interior of the Store. Ensure there is adequate stock available on the shop floor, at all times, on all key lines Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively. Create an organised and pleasant working environment for staff and volunteers. Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's. Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures. Hold the shop keys, ensuring that the shop is secure whenever it is left unattended. Idea Candidates Must Haves: Ability to deliver excellent customer service. Experience of managing people Ability to liaise and respond to a variety of people from varying backgrounds. Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop. Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets. Ability to handle cash and reconcile accurately. Proven experience of meeting targets and KPI's. Basic IT skills. The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.