Age UK

Are you available for an immediate start? Age UK is recruiting for a Shop Supervisor to join their fantastic team in Pickering ! Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. PLEASE NOTE THIS IS A 3 MONTH FIXED TERM CONTRACT Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in working in a customer facing role Experience of cash handling Ability to lift and carry bags of stock up to 10kg's The ability to work as part of an effective team. Be able to lone work when needed Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Ilkley team as an Assistant Manager . Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. PLEASE NOTE THIS IS A 6 MONTH FIXED TERM CONTRACT If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK has an exciting opportunity to join their fantastic team in Houghton Regis! We are recruiting for a Shop Manager to manage the day to day running of our Houghton Regis store (Bedfordshire, LU5). As Shop Manager , you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in a performance driven retail/customer centric environment Experience of managing people Ability to lift and carry bags of stock up to 10kg's Ability to build, retain and develop a team Strong drive to achieve results through others Ability to delegate, coach and listen Ability to manage time under conflicting priorities Ability to motivate self and others An open and adaptable approach to change and be able to support others through it Experience of communicating with a diverse workforce and customer base Ability to establish and maintain successful retail processes and merchandising IT literacy and numeracy skills What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from ' Currys ' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is looking to hire an experienced Senior Marketing Manager to help grow our biggest income stream: Legacies . In the role, you will drive and deliver multi-channel legacy acquisition and supporter journey strategies, developing cross-sell opportunities across Age UK's warm and future audiences to increase legacy pledges to Age UK . You will lead a small team, oversee budgets, KPIs, and campaign performance. This is an exciting moment to join us: a new Income Generation Strategy puts Legacies clearly at the heart of our growth plans - and this role is critical to the success of how we imbed this across all our audiences and communications. Ensuring excellent supporter care and efficient legacy enquiry management will be key responsibilities, alongside managing key stakeholder, agency, and supplier relationships. You will collaborate with other internal teams to help enhance supporter engagement whilst maintaining Age UK brand values and ensuring compliance with relevant regulations (Fundraising Regulator, ICO, DMA, Charity Commission etc). Join us to make a meaningful difference whilst managing a high-profile programme that powers Age UK's vital work with older people across the UK - helping change how we age today and in the future. For a more extensive list of responsibilities, please review the job description below. This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You would be expected to attend the office once a week (currently Thursdays), when our whole Fundraising division attend the office. From time to time, you may be required to attend on other days too, e.g. critical meetings with agencies and key internal colleagues. Travel costs to the London office are not covered by the charity. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Demonstrable and significant success in strategic planning and implementation of effective Legacy marketing programmes, including robust financial management and implementation of new legacy marketing products and channels. A, I, P Demonstrable and significant experiences driving multi-channel direct marketing acquisition campaigns and supporter retention programmes for mass public fundraising audiences. A, I, P Experience of line management, performance management and inspiring high-performing teams by setting a strong team culture. A, I Experience of negotiation and managing contracts and agencies. A, I Experience commissioning, and interpreting data across a variety of media (DRTV, print and digital) to report on performance of DM campaigns and to inform planning and continuous learning. A, T Proven experience prioritising and working on multiple projects concurrently with multiple internal and external stakeholders, ensuring they are delivered on time and within budget. A, I Skills and Knowledge A self-starter who can spot solutions and tenaciously seize opportunities. A, I Numerate with strong ability to analyse and interpret results and translating this analysis into action. A, T Proficient in MS Office applications particularly PowerPoint, Word, and Excel and in using databases for reporting and data strategies. A, P Excellent knowledge of the legacy giving and mass fundraising landscape in the UK. I The ability and credibility to communicate, influence and collaborate with people at all levels. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Skills and Knowledge An IDM diploma or an alternative recognised marketing qualification is desirable. A A genuine passion and interest in the work of Age UK and creating a world where every older person feels included and valued. I What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards recognition awards from £100-250. Additional Information This is a London-hybrid position with colleagues in the Fundraising Division required to attend Age UK's the London office at least once a week, currently Thursdays when all the Fundraising Division is in. From time to time, you may be required to attend on other days too e.g. for critical meetings with agencies, Age UK supporters and service-users and key internal colleagues. Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.