Clarion Housing Group Limited

Location: Hybrid with any base location London: £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have excellent stakeholder management and communication skills? Are you capable of influencing project managers, technical owners, and operational leads? If so then this could be the opportunity for you! We're looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service models and support requirements, ensuring operational readiness through effective collaboration with project teams, technical owners, and service operations. By embedding service governance and quality assurance into the delivery lifecycle, you'll ensure that services are reliable, supportable, and aligned to business needs from day one. A proven track record of introducing new or changed services into live operation using structured transition and readiness processes is vital. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 8th February 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from the office at least once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Location: Hybrid with any base location London: £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have excellent stakeholder management and communication skills? Are you capable of influencing project managers, technical owners, and operational leads? If so then this could be the opportunity for you! We're looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service models and support requirements, ensuring operational readiness through effective collaboration with project teams, technical owners, and service operations. By embedding service governance and quality assurance into the delivery lifecycle, you'll ensure that services are reliable, supportable, and aligned to business needs from day one. A proven track record of introducing new or changed services into live operation using structured transition and readiness processes is vital. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 8th February 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from the office at least once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Location: Hybrid with any base location London: £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have excellent stakeholder management and communication skills? Are you capable of influencing project managers, technical owners, and operational leads? If so then this could be the opportunity for you! We're looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. With significant experience in IT Service Management with a strong focus on service design and transition within a complex, enterprise environment, you'll lead the creation of Service Design Packages (SDPs), define service models and support requirements, ensuring operational readiness through effective collaboration with project teams, technical owners, and service operations. By embedding service governance and quality assurance into the delivery lifecycle, you'll ensure that services are reliable, supportable, and aligned to business needs from day one. A proven track record of introducing new or changed services into live operation using structured transition and readiness processes is vital. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 8th February 2026 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates will be expected to work from the office at least once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Location: Haywards Health(Burns House) or Leatherhead (Carlton House) Hybrid working arrangement Salary: £49,178 to £57,849 per annum Hours: 36 hours per week Contract Type: Permanent Employer of the Year Housing Heroes awards 2025 This is a pivotal time to join Clarion's Lettings Service. We are piloting new ways of working, investing in service transformation, and reshaping how we deliver available homes for customers and communities. We're looking for an experienced, confident operational leader who wants to help lead that change. As Available Homes Manager for the South region , you will provide senior operational leadership for a large, dispersed team responsible for the end-to-end delivery of safe, compliant and sustainable lettings. You will operate as a regional lead within a national management team , working closely with the Head of Home Moves and fellow Available Homes Managers to shape strategy, drive consistency and deliver national service improvements alongside strong regional performance. This is a hands-on management role with real accountability for performance, partnership working and customer outcomes. You'll play a key role in reducing rent loss, improving turnaround times and embedding consistent, high-quality practice across the region, while contributing to wider service improvement and national transformation activity. What you'll be responsible for Leading, motivating and developing a large dispersed regional team, embedding a strong culture of accountability, performance and continuous improvement. Owning and improving end-to-end lettings performance, using data and insight to drive decision-making and measurable outcomes. Reducing void turnaround times and rent loss through effective planning, prioritisation and cross-service collaboration. Acting as a regional lead within the national Available Homes management structure, contributing to national planning, decision-making and transformation activity. Building and maintaining effective working relationships with local authorities and external partners, including managing nomination agreements. Working closely with Maintenance, Housing Management and Development teams to ensure homes are ready to let, compliant and allocated fairly. Ensuring all activity meets regulatory, statutory and organisational requirements, with a clear focus on customer experience and risk management. Contributing to the development of consistent ways of working, service improvement initiatives and policy across the national service. What we're looking for Significant management experience within social or affordable housing, a housing association or local authority environment. A proven track record of managing operational teams at scale, ideally across multiple locations or regions. Strong performance management capability, with experience improving outcomes in complex or pressured operational services. Confidence working with senior stakeholders, including local authorities, commissioners and internal leadership teams. A structured, analytical and solutions-focused approach, with the ability to balance operational delivery with longer-term improvement. For more information about this exciting opportunity please review the full role profile before HERE or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Sunday 8th February 2026 at midnight. This is a hybrid role with a base location at our offices in Haywards Heath or Leatherhead. Candidates must be able to travel and spend time across the offices within the South region. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Location: Hybrid/Kings Court, Stevenage Salary: £32,709 - £37,909 per annum Hours: 39 per week Contract Type: Permanent Are you super organised, calm under pressure, and great with people? We're looking for a Resource Planner to join our friendly team in Stevenage! If you love problem-solving and keeping things running smoothly behind the scenes, this could be the perfect role for you. What's the job all about? As our new Resource Planner, you'll play a key part in ensuring our repairs and maintenance service runs smoothly. You'll be booking appointments for residents, monitoring progress, and ensuring our operatives are in the right place at the right time. From tracking repairs to managing time off and training in our team's calendars, your sharp scheduling skills will help us deliver a first-class service that puts our customers first. Day-to-day, you'll be: Booking in repair appointments and checking everything stays on track Making sure operatives are fully booked and working efficiently Following up on emergencies and missed jobs Keeping diaries up to date with holidays, training, and any follow-on work Checking daily progress to make sure all jobs are completed on time You'll ideally have experience using scheduling software in a busy, customer-focused environment, and bonus points if you've worked in repairs or maintenance before. Most importantly, you're a great communicator, a team player, and someone who loves getting things organised and done right. If you're ready to join a supportive team where your work makes a real difference to people's lives, we'd love to hear from you! As you can imagine, the full job description includes lots more detail, so please check it out before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Monday 26th January 2026 at midnight. This is a hybrid role with a base location at our offices in Stevenage. You need to be prepared to travel to Stevenage once a month for a team meeting and for 1-2 weeks initially for training. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. We reserve the right to close this advert early. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Location: London - Corsica Street / Wrights Road Salary: £38,169 to £44,515 per annum Hours: 36 hours per week Contract Type: Permanent We're currently recruiting for a Resident Involvement Officer which is a hybrid role covering the North London region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis. Working as part of the Resident Involvement team, you'll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarions involvement 'offer' and supporting menu of opportunities. You'll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You'll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents, reporting on engagement, resident feedback and outcomes in line with regulation. To be successful in the role, you'll have excellent communication skills, strong report writing skills, be able to work independently in a fast-paced environment and the ability to prioritise and manage competing demands. Can also demonstrate forward thinking and innovation to engage residents and drive service improvement. We're seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents. Ensuring the residents' voice is at the heart of our decision-making. Ideally, you'll have experience in Resident Involvement, Community Development or Housing along with project management experience. You'll be able to work flexible hours on occasions and to attend evening meetings or weekend events. If this sounds like an opportunity for you then please review the full role profile before applying here or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. To find out more about who we are and what we do, please click here or please visit our website. Closing Date: Thursday 29th January 2026 at midnight. This is a hybrid role with a base location at either our London Corsica Street or Wrights Road office. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

Location: North London Salary: £48,987 - £61,234 per annum Hours: 36 hours per week Contract Type: Permanent We have an some exciting opportunity for a Disrepair Managers to join our team in North London. We're looking for you to be responsible for the operational management of all colleagues delivering property repairs, surveying, and estate services within this region. We'll look to you to act as a technical reference and escalation point for your team, resolving operational and nonstandard issues, and providing advice and guidance on process and procedure, to support others in delivering their duties. You'll be responsible for managing your team's performance, allocating work and reviewing completion, taking appropriate action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal. It is essential that you have experience in leading, coaching and performance management as well as managing and delivering large complex works. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 27th January 2026 at midnight. Applicants must be able to travel across the region as required. This vacancy may close without notice. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Location: Essex & East Hertfordshire Region Salary: National - £33,592 - £46,189 per annum London - £36,468 -£50,145 per annum Hours: 36 hours per week Contract Type: 6 month Secondment We have an exciting opportunity for a Disrepair and Void Team Leader to join our team covering the Essex & East Hertfordshire Region. We're looking for leaders to manage high performing front line operational teams and demonstrate value for money. You'll ensure all activities are undertaken in a safe way, whilst adhering to all Clarions policies and procedures and work to embed a customer focused approach to all areas of the service. You'll predominantly be site based to supervise and monitor the work of a team of Trade Operatives to make sure they achieve defined objectives and standards. This includes providing guidance regarding best practice and relevant procedures whilst ensuring adherence to all Health and Safety requirements. We'll look to you to coordinate and allocate repair and maintenance jobs, tasks and activities for a specific trade or closely related trades, in accordance with defined requirements and time frames. It is essential that you have demonstrable experience in leadership, coaching and performance management. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 26th January 2026 at midnight. Following the closing date we will email you a shortlisting exercise. This needs to be completed and returned to us by midnight on Thursday 29th January 2026. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

Location: West Midlands Salary: £33,592 - £46,189 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Birmingham and surrounding areas . Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 26th January 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.