Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Home Counties Package: Competitive salary, car allowance, commission plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage and grow strong client relationships in an allocated existing and new customer base within Public Sector by identifying solutions from across the full Ricoh portfolio, driving revenue growth and long-term customer satisfaction. To identify sales opportunities within allocated existing and new customer base to drive forward assigned sales targets to ensure overall divisional budget requirements are met. Responsible for regular engagement with existing and new customers to build relationships and showcase new ideas and creative solutions to their business challenges, resulting in year on year growth. To adopt a proactive consultative and value-based selling approach acting as the key point of contact for new and existing customers, responsible for developing sales proposals, protecting margins and delivering customer satisfaction. To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry. To be responsible for reducing the complexity and the risk for new and existing customers by helping them to make purchasing decisions that are right for them and fit the customer s longer term strategy. To proactively identify key stakeholders and personas through the use of strategic account plans, account assessments and use this data to strategically drive future sales opportunities. To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account You will ideally have Experience in a relevant, B2B, Public Sector Accounts sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process Demonstrate sufficient knowledge to articulate the Ricoh portfolio at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with good presentation skills Inspires trust and confidence and creates a positive impression in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Always have an empathetic selling approach understanding the customers point of view Understands the customer s business/vertical economic drivers/customer s value drivers Good commercial awareness and business acumen keeps abreast of the market Not afraid to share their views, even when they re different and potentially controversial Able to think about complex issues from a different perspective/bring fresh insight Ability to initiate and control high level debate using strong two-way communication skills. Demonstrate evidence of high level negotiation skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Nov 28, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Account Manager - Public Sector Located: Home Counties Package: Competitive salary, car allowance, commission plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage and grow strong client relationships in an allocated existing and new customer base within Public Sector by identifying solutions from across the full Ricoh portfolio, driving revenue growth and long-term customer satisfaction. To identify sales opportunities within allocated existing and new customer base to drive forward assigned sales targets to ensure overall divisional budget requirements are met. Responsible for regular engagement with existing and new customers to build relationships and showcase new ideas and creative solutions to their business challenges, resulting in year on year growth. To adopt a proactive consultative and value-based selling approach acting as the key point of contact for new and existing customers, responsible for developing sales proposals, protecting margins and delivering customer satisfaction. To be responsible for increasing our brand and creditability as a Digital Services Business being recognised as a unique trusted partner within the industry. To be responsible for reducing the complexity and the risk for new and existing customers by helping them to make purchasing decisions that are right for them and fit the customer s longer term strategy. To proactively identify key stakeholders and personas through the use of strategic account plans, account assessments and use this data to strategically drive future sales opportunities. To be accountable for ensuring the maintenance of sales data aligned to assigned accounts updating all relevant sales systems with accurate information to enable effective analysis of opportunities, pipeline and scope of interactions within any account You will ideally have Experience in a relevant, B2B, Public Sector Accounts sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process Demonstrate sufficient knowledge to articulate the Ricoh portfolio at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with good presentation skills Inspires trust and confidence and creates a positive impression in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Always have an empathetic selling approach understanding the customers point of view Understands the customer s business/vertical economic drivers/customer s value drivers Good commercial awareness and business acumen keeps abreast of the market Not afraid to share their views, even when they re different and potentially controversial Able to think about complex issues from a different perspective/bring fresh insight Ability to initiate and control high level debate using strong two-way communication skills. Demonstrate evidence of high level negotiation skills We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Development Manager Strategic Accounts CIP Located: Field Based - Home Counties Package: Competitive salary, car allowance, commission plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To generate and deliver on business opportunities within the defined sector of strategic CIP accounts. Working in partnership with customers and key suppliers, to identify ways that we can help customers make progress towards transitioning their traditional print manufacturing plants to digital technology. Responsible for developing an integration strategy for each engagement, so the new technology and solutions complements and improves customers existing business. To influence offset to digital transition within the defined accounts to optimize annuity gain for Ricoh To be responsible for driving CIP sales across Strategic Accounts maximizing opportunities through a true consultative approach by becoming a trusted advisor. To be able to influence customers and articulate Ricoh s CIP offering at C level to challenge the norm and help clients change behaviour and approach and aligning CIP offering to their needs. To proactively identify new opportunities through understanding the customers needs (teach customers things they don t know) and create a proposition that is sustainable, customised means of addressing those challenges working across our core business, ITS, PP and Outsourcing business areas. To create an environment with customers where there is a reduction in the complexity and the risk for customers by helping them to make purchasing decisions and maximise margin return To be responsible for driving Return on Investment decisions by actively demonstrating the financial viability of the Digital Alternative To proactively promote key messaging and content to key stakeholders to ultimately achieve consensus throughout and encourage investment To deliver annuity growth across existing customer base and in the acquisition of new clients To collaborate with the Marketing team to create, develop and deliver material and campaigns via social media and other communication forums delivering to targeted existing customers and prospective customers to help them understand our offerings to generate sales leads. To proactively educate, support and build CIP knowledge within the sales teams to effectively enable sales employees to identify CIP sales opportunities. To be responsible for selling Ricoh CIP portfolio, third party finishing equipment and software solutions maximizing profitability and revenue for both hardware, software and solutions and service. To be responsible for maintaining the EUSFA capturing a healthy pipeline of opportunities at all times which is continuously updated and reflected in EUSFA, to allow achievement of targets to be reviewed, accurate forecasting and to share knowledge and information around activity within weekly management meetings. To be responsible for maintaining Ricoh s competitive Advantage when selling CIP by ensuring knowledge and understanding of the market conditions is kept up to date and continuous mindset of self development to enhance CIP knowledge as a Sales Specialist. This is to ensure effective specialist support is provided and customer satisfaction is positive through all engagements You will ideally have Degree or business owner / entrepreneur level calibre Significant experience in a PP and relevant, B2B, corporate sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process In depth knowledge of the customers business and the technologies Ricoh sell to demonstrate value and leadership in the following areas - manufacturing consolidation, Management Information Systems, Enterprise Content Management, Automated Document Factory, White Paper Factory, Precision Marketing, Digital Asset Management, Web to Print, hybrid mail and new disruptive technology Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening and the ability to initiate and control high level debate Articulate with excellent presentation skills Inspires trust and confidence and creates a positive impression/has the natural gravitas in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Commercially aware/business acumen - keeps abreast of the market Able to think about complex issues from a different perspective/bring fresh insight Uses strong two-way communication skills engage in robust two-way dialogue Is comfortable discussing money We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Nov 26, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Development Manager Strategic Accounts CIP Located: Field Based - Home Counties Package: Competitive salary, car allowance, commission plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To generate and deliver on business opportunities within the defined sector of strategic CIP accounts. Working in partnership with customers and key suppliers, to identify ways that we can help customers make progress towards transitioning their traditional print manufacturing plants to digital technology. Responsible for developing an integration strategy for each engagement, so the new technology and solutions complements and improves customers existing business. To influence offset to digital transition within the defined accounts to optimize annuity gain for Ricoh To be responsible for driving CIP sales across Strategic Accounts maximizing opportunities through a true consultative approach by becoming a trusted advisor. To be able to influence customers and articulate Ricoh s CIP offering at C level to challenge the norm and help clients change behaviour and approach and aligning CIP offering to their needs. To proactively identify new opportunities through understanding the customers needs (teach customers things they don t know) and create a proposition that is sustainable, customised means of addressing those challenges working across our core business, ITS, PP and Outsourcing business areas. To create an environment with customers where there is a reduction in the complexity and the risk for customers by helping them to make purchasing decisions and maximise margin return To be responsible for driving Return on Investment decisions by actively demonstrating the financial viability of the Digital Alternative To proactively promote key messaging and content to key stakeholders to ultimately achieve consensus throughout and encourage investment To deliver annuity growth across existing customer base and in the acquisition of new clients To collaborate with the Marketing team to create, develop and deliver material and campaigns via social media and other communication forums delivering to targeted existing customers and prospective customers to help them understand our offerings to generate sales leads. To proactively educate, support and build CIP knowledge within the sales teams to effectively enable sales employees to identify CIP sales opportunities. To be responsible for selling Ricoh CIP portfolio, third party finishing equipment and software solutions maximizing profitability and revenue for both hardware, software and solutions and service. To be responsible for maintaining the EUSFA capturing a healthy pipeline of opportunities at all times which is continuously updated and reflected in EUSFA, to allow achievement of targets to be reviewed, accurate forecasting and to share knowledge and information around activity within weekly management meetings. To be responsible for maintaining Ricoh s competitive Advantage when selling CIP by ensuring knowledge and understanding of the market conditions is kept up to date and continuous mindset of self development to enhance CIP knowledge as a Sales Specialist. This is to ensure effective specialist support is provided and customer satisfaction is positive through all engagements You will ideally have Degree or business owner / entrepreneur level calibre Significant experience in a PP and relevant, B2B, corporate sales environment Demonstrable track record of clean sales and of managing the end-to-end sales process In depth knowledge of the customers business and the technologies Ricoh sell to demonstrate value and leadership in the following areas - manufacturing consolidation, Management Information Systems, Enterprise Content Management, Automated Document Factory, White Paper Factory, Precision Marketing, Digital Asset Management, Web to Print, hybrid mail and new disruptive technology Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening and the ability to initiate and control high level debate Articulate with excellent presentation skills Inspires trust and confidence and creates a positive impression/has the natural gravitas in front of customers Resilient and tenacious with the ability to calculate and manage risks where appropriate Commercially aware/business acumen - keeps abreast of the market Able to think about complex issues from a different perspective/bring fresh insight Uses strong two-way communication skills engage in robust two-way dialogue Is comfortable discussing money We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Site Services Supervisor - Reprographics department Located: London (On site) Package: Competitive salary, bonus plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The Reprographics Site Services Supervisor will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team. Operational Management Manage the daily running of the reprographics department to ensure smooth operations. Oversee and coordinate a team working across two shifts, including scheduling, team meetings, performance appraisals, and managing sickness/absence. Monitor the ServiceNow portal, ensuring all jobs are assigned and completed promptly. Maintain Quality Control for all jobs delivered and logged on the portal. Service Delivery Provide hands-on support when required for services such as: Print, Copy, Scan, and Finishing Document processing Legal bundles and USB Bibles Address and resolve any customer concerns or service issues promptly and professionally. Compliance & Reporting Complete daily and monthly trackers to monitor performance and service levels. Assist with Health & Safety documentation and ensure compliance with site audit requirements. Team Development Support and assist with team training initiatives to maintain high standards of service. You will ideally have Proven experience in reprographics or document services within a legal or professional services environment including bundles and electronic bibles Strong leadership and team management skills Excellent organisational and time management abilities Strong communication and customer service skills Microsoft Office Support: Use Outlook, Excel, Word, and PowerPoint at a medium proficiency level for daily tasks. Basic Document Processing: Perform tasks such as cropping, paginating, bookmarking, adding/removing pages, and managing track changes Attention to detail and commitment to confidentiality. Strong communication and interpersonal skills with a client-focused approach. Ability to multitask and prioritise in a fast-paced environment. Professional demeanour and ability to maintain discretion at all times Flexibility to adapt to changing priorities We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Nov 26, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Site Services Supervisor - Reprographics department Located: London (On site) Package: Competitive salary, bonus plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The Reprographics Site Services Supervisor will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team. Operational Management Manage the daily running of the reprographics department to ensure smooth operations. Oversee and coordinate a team working across two shifts, including scheduling, team meetings, performance appraisals, and managing sickness/absence. Monitor the ServiceNow portal, ensuring all jobs are assigned and completed promptly. Maintain Quality Control for all jobs delivered and logged on the portal. Service Delivery Provide hands-on support when required for services such as: Print, Copy, Scan, and Finishing Document processing Legal bundles and USB Bibles Address and resolve any customer concerns or service issues promptly and professionally. Compliance & Reporting Complete daily and monthly trackers to monitor performance and service levels. Assist with Health & Safety documentation and ensure compliance with site audit requirements. Team Development Support and assist with team training initiatives to maintain high standards of service. You will ideally have Proven experience in reprographics or document services within a legal or professional services environment including bundles and electronic bibles Strong leadership and team management skills Excellent organisational and time management abilities Strong communication and customer service skills Microsoft Office Support: Use Outlook, Excel, Word, and PowerPoint at a medium proficiency level for daily tasks. Basic Document Processing: Perform tasks such as cropping, paginating, bookmarking, adding/removing pages, and managing track changes Attention to detail and commitment to confidentiality. Strong communication and interpersonal skills with a client-focused approach. Ability to multitask and prioritise in a fast-paced environment. Professional demeanour and ability to maintain discretion at all times Flexibility to adapt to changing priorities We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Development Manager IT Managed Services Located: Field Based - Nationwide Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To grow and develop Ricoh s IT Managed Services business, selling to Ricoh s existing and new customers, supporting and driving the Direct Sales teams to sell IT Managed Services and being a key subject matter expert in this field to help generate and close sales opportunities, achieving individual and contributing to divisional targets. Responsible for ensuring maximum margin and annuity revenue on all IT Managed Services orders by promoting the value of Ricoh to ensure targets are achieved and exceeded where possible. Proactively building positive relationships across Ricoh s business to enable and promote Managed Services and to be recognised as the IT Managed Services Specialist to support in customer meetings and the development and closure of opportunities. Responsible for building commercial awareness of IT Managed Services with aligned Ricoh sales teams to ensure all opportunities are maximised and competitive advantage is maintained Responsible for continually developing knowledge of IT Managed Services to ensure all opportunities and our competitive advantage are maximised. Accountable for articulating the Managed Services offering to new and existing customers, whilst understanding and identifying the customer s key business challenges that would open up opportunities, and where such services are implemented, to ensure best in class customer experience throughout the sales cycle. Responsible for all sales administration relating to all IT Managed Services opportunities and sales wins which are processed in the Ricoh CRM system and writing effective proposals to ensure management information can be extracted to review overall business activity Responsible for building effective relationships within the relevant Ricoh teams to ensure project implementation is delivered efficiently and effectively. Responsible for developing a pipeline of opportunity to allow the potential of over-achievement of targets and ensure accurate forecasting on a weekly and monthly basis using Ricoh s CRM system to ensure business activity can be monitored. Responsible for taking a lead role in managing the virtual customer bid team to successfully deliver proposals, statements of work and contracts. Accountable for taking the lead role in negotiating statements of work and contracts with a full understanding of the commercial impact of such negotiations which may be with internal key stakeholders, the customer and subcontractors. You will ideally have A proven track record in achieving sales targets is required along with a high-level technical understanding of the services and solutions the candidate has sold to date. The candidate should have experience influencing senior management over a wide spread of departments within mid to large corporates and a strong grasp of value based sales. Skills Required: First class sales and relationship building (internal and external) Self-motivation Able to deliver engaging presentations Excellent communication skills Good understanding of business benefits of managed services industry Extensive experience Good understanding of business transformation and agile working Strong commercial awareness Excellent organisational skills, high attention to detail, and ability to prioritise Demonstrate commitment and flexibility at all times Intermediate level in all MS Office Packages. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Nov 25, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Development Manager IT Managed Services Located: Field Based - Nationwide Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To grow and develop Ricoh s IT Managed Services business, selling to Ricoh s existing and new customers, supporting and driving the Direct Sales teams to sell IT Managed Services and being a key subject matter expert in this field to help generate and close sales opportunities, achieving individual and contributing to divisional targets. Responsible for ensuring maximum margin and annuity revenue on all IT Managed Services orders by promoting the value of Ricoh to ensure targets are achieved and exceeded where possible. Proactively building positive relationships across Ricoh s business to enable and promote Managed Services and to be recognised as the IT Managed Services Specialist to support in customer meetings and the development and closure of opportunities. Responsible for building commercial awareness of IT Managed Services with aligned Ricoh sales teams to ensure all opportunities are maximised and competitive advantage is maintained Responsible for continually developing knowledge of IT Managed Services to ensure all opportunities and our competitive advantage are maximised. Accountable for articulating the Managed Services offering to new and existing customers, whilst understanding and identifying the customer s key business challenges that would open up opportunities, and where such services are implemented, to ensure best in class customer experience throughout the sales cycle. Responsible for all sales administration relating to all IT Managed Services opportunities and sales wins which are processed in the Ricoh CRM system and writing effective proposals to ensure management information can be extracted to review overall business activity Responsible for building effective relationships within the relevant Ricoh teams to ensure project implementation is delivered efficiently and effectively. Responsible for developing a pipeline of opportunity to allow the potential of over-achievement of targets and ensure accurate forecasting on a weekly and monthly basis using Ricoh s CRM system to ensure business activity can be monitored. Responsible for taking a lead role in managing the virtual customer bid team to successfully deliver proposals, statements of work and contracts. Accountable for taking the lead role in negotiating statements of work and contracts with a full understanding of the commercial impact of such negotiations which may be with internal key stakeholders, the customer and subcontractors. You will ideally have A proven track record in achieving sales targets is required along with a high-level technical understanding of the services and solutions the candidate has sold to date. The candidate should have experience influencing senior management over a wide spread of departments within mid to large corporates and a strong grasp of value based sales. Skills Required: First class sales and relationship building (internal and external) Self-motivation Able to deliver engaging presentations Excellent communication skills Good understanding of business benefits of managed services industry Extensive experience Good understanding of business transformation and agile working Strong commercial awareness Excellent organisational skills, high attention to detail, and ability to prioritise Demonstrate commitment and flexibility at all times Intermediate level in all MS Office Packages. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Generations Sales Executive Located: Central London (Hybrid working) Package: Competitive salary, commission plus company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Development of new commercial relationships through outbound sales calls Fully profile new opportunities and have consultative-led conversations, introducing Ricoh s broad product & service portfolio Efficiently track and report on self-generated sales Develop and manage customer information & comply with activity and opportunity creation Communicate consultatively to understand and address opportunities, whilst providing insightful information about the solutions and outcomes we are able to deliver You will ideally have: Ideally suited to individuals educated to graduate level An interest in working within IT Sales and progressing through the business with a global organisation Proven experience working in a telesales generation position Confidence and an inquisitive/persuasive manner, comfortable selling into the commercial/corporate market Proactive nature, keen to exceed targets and to earn a high salary Effective communication skills and the ability to work as part of a team, but also under your own initiative We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Generations Sales Executive Located: Central London (Hybrid working) Package: Competitive salary, commission plus company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Development of new commercial relationships through outbound sales calls Fully profile new opportunities and have consultative-led conversations, introducing Ricoh s broad product & service portfolio Efficiently track and report on self-generated sales Develop and manage customer information & comply with activity and opportunity creation Communicate consultatively to understand and address opportunities, whilst providing insightful information about the solutions and outcomes we are able to deliver You will ideally have: Ideally suited to individuals educated to graduate level An interest in working within IT Sales and progressing through the business with a global organisation Proven experience working in a telesales generation position Confidence and an inquisitive/persuasive manner, comfortable selling into the commercial/corporate market Proactive nature, keen to exceed targets and to earn a high salary Effective communication skills and the ability to work as part of a team, but also under your own initiative We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Sep 23, 2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
