Ricoh

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Credit and Collections Specialist (Swedish Speaking) Located: Northampton or nationwide Package: Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Cash collection via phone, email and letter; resolving outstanding account queries both externally and internally. Sending dunning letters, statements & copy invoices together with reconciling accounts. Processing credit notes & refunds. Other credit and collections activity, as appropriate, aligned to the Credit and Collections Specialist role Support the team and team leader in the development, organization, and delivery of training to new staff as well as updates to existing team members relating to process, systems & collection and negotiation techniques. Assist the C&C Project Manager to drive continuous improvement projects in the area. Create and maintain process documentation relating to C&C processes. Be the expert for all things Torii (staff development) for C&C. To process the monthly SOX reporting for regulations 209A (Debtors) and 401 (credit mutations) for RUK, RIE and The Nordics. We are an equal opportunities employer You will ideally have Fluent speaking of the Swedish language (Essential) Significant prior experience in C&C (Beneficial) Excellent interpersonal skills, relationship building, negotiation and influencing skills, with the ability to communicate at all levels in the organization. Proficient in Excel, Power Point and operating business systems. Analytical and synthesis skills to identify improvement opportunities of an area. Core competences: customer focus, effective communication, teamwork, flexibility and adaptability, problem solving. Previous credit control experience in a fast past environment is essential to this role. Understanding of SOX reporting regulations is an advantage but training will be provided We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Generations Sales Executive Located: Central London (Hybrid working) Package: Competitive salary, commission plus company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Development of new commercial relationships through outbound sales calls Fully profile new opportunities and have consultative-led conversations, introducing Ricoh s broad product & service portfolio Efficiently track and report on self-generated sales Develop and manage customer information & comply with activity and opportunity creation Communicate consultatively to understand and address opportunities, whilst providing insightful information about the solutions and outcomes we are able to deliver You will ideally have: Ideally suited to individuals educated to graduate level An interest in working within IT Sales and progressing through the business with a global organisation Proven experience working in a telesales generation position Confidence and an inquisitive/persuasive manner, comfortable selling into the commercial/corporate market Proactive nature, keen to exceed targets and to earn a high salary Effective communication skills and the ability to work as part of a team, but also under your own initiative We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: Northampton (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Inside Sales Executive New Business Acquisition Located: London (Hybrid) Package: Competitive salary, commission, plus additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Responsible for winning high-potential new business by targeting and developing new relationships from enterprise sales opportunities via a mix of communication methods. Responsible for nurturing customer relationships in enterprise accounts, providing insightful information about the solutions and outcomes we are able to deliver and ensuring that high-potential sales opportunities are secured and there is a smooth transition to the correct subject matter expert and account directors where appropriate. Responsible for identifying and assessing the potential of each business prospect and building a profile Strategic Corporate prospect & suspect accounts with appropriate HQ address information, contacts & decision maker units in the Ricoh CRM. Responsible for efficiently tracking and reporting on all sales opportunities in the Sales Lead Tracker to ensure effective pipeline monitoring and development. Responsible for meeting the divisional and team KPI s, specifically relevant to sales activity levels and optimising customer communication through a variety of methods to ensure high-value customer interaction and relationship development. Responsible for maintaining contact and collaborating with account managers across enterprise sales where appropriate to maximise the potential of all pipeline opportunities. Collaborate with the Sales Development projects on an ad-hoc basis as and when required to drive continuous improvement across the function. You will ideally have A strong track record of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge the norm and influence clients to change behaviour. Strong commercial awareness. Resilient and tenacious with the ability to calculate and manage risks We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.