Pertemps Network Catering

Caf Supervisor / Manager Role Purpose To take full day-to-day ownership of the safe, compliant and commercially effective operation of Vibe Caf , ensuring excellent customer service, strong operational standards and a welcoming environment aligned to Doncaster Council expectations. This is a hands-on role combining front-of-house service, food preparation, staff supervision and operational compliance. Key Responsibilities Operational Management Overall ownership and accountability for the daily operation of the caf Open and close the caf in line with agreed operating hours Deliver consistent service in line with Council-approved menus and pricing Monitor stock usage, portion control and waste, reporting issues where required Complete basic stock counts and support cost-effective ordering Ensure all daily operational paperwork and checks are completed accurately People & Supervision Supervise caf staff during shifts and allocate daily duties Manage rotas and provide cover where required Train and support staff on service standards, food safety and customer care Lead by example, setting clear expectations and maintaining standards Maintain composure and professionalism during busy service periods Food Safety, Compliance & Standards Ensure strict compliance with food hygiene, allergen legislation and health & safety requirements Maintain food safety diaries, temperature checks, cleaning schedules and records Ensure high standards of cleanliness across kitchen, service and seating areas Act as first point of contact for Environmental Health or Council representatives if required Customer Experience Champion excellent customer service for a wide and diverse customer base Handle customer queries or complaints professionally and promptly Promote an inclusive, respectful and welcoming caf environment Support healthier menu choices appropriate to a public-sector setting Reporting & Communication Provide regular updates to the Operations Manager on performance and issues Communicate professionally with on-site Council contacts when required Skills & Experience Essential Previous experience in a caf , food service or hospitality supervisory role Strong understanding of food hygiene, allergens and health & safety Level 2 Food Safety & Hygiene (or willingness to obtain immediately) Strong customer service and people-management skills Desirable Experience in a public-sector, cultural or visitor-attraction environment Level 3 Food Safety qualification Personal Attributes Hands-on, organised and reliable Calm under pressure with strong self-control High personal standards of hygiene, appearance and professionalism Approachable leadership style with attention to detail

Here at Pertemps Network Catering, we are currently recruiting for an experienced Cook & Chef to work on a temporary basis with our clients based in Hockley, Birmingham Hours: 10am - 6pm Days: Monday- Friday Enhanced DBS needed - we can process Working byself you will be responsible for preparing well-balanced and appetising meals for upto 20 residents, with a strong emphasis on fresh produce. Responsibilities: Prepare and cook lunch & evening meal for the residents. Oversee food production and cooking Maintain a clean and organised kitchen, adhering to all safety and hygiene regulations. Order and manage food supplies to ensure the availability of fresh and high-quality ingredients. Monitor food quality, portion control, and minimise waste. Ensure proper maintenance of kitchen equipment and report any issues for repair. Comply with health and safety regulations and food handling standards. Adapt menus to accommodate special dietary needs and allergies. Qualifications: GNVQ / NVQ LEVEL 2/3 Food Hygiene Extensive knowledge & working experience of Food Allergens Benefit: Competitive salary of 16.25ph Regular working hours from Monday to Friday. Opportunity to contribute to the well-being and nutrition of the residents Along with these roles we have other positions available which would suit candidates looking for regular full time hours or part time hours to fit around other commitments. Please submit your CV or call for more information.