The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments across eight Royal Parks in London. These include Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent s Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our Royal Parks and public spaces are among the most visited attractions in the UK, welcoming tens of millions of visitors each year. We are looking for a Team Leader to join us on a full-time, fixed term contract basis until October 2026 working 40 hours per week, working at The Courts at Hyde Park. It is a requirement that at least one weekend day is worked per week. The Benefits Salary of £31,313 per annum (£15.54 per hour) 26 days annual leave plus public holidays Offices based in beautiful park locations This is a rewarding opportunity for a leisure, hospitality or service industry professional with high-volume experience to join our exceptional organisation as we continue to make a positive difference to the lives of people across London. You ll have the chance to grow and develop your career amongst some of London s most iconic outdoor spaces, enabling sporting activities for individuals and communities who cannot access facilities elsewhere. As such, you ll have the chance to make a positive impact whilst growing and developing your skills, safe in the knowledge that your work will do genuine good and support innumerable people. The Role As the Team Leader, you will ensure that members of the public, groups and teams can enjoy tennis facilities across Hyde Park. Providing operational shift leadership to a team of Operations Assistants and other staff, you will work across our tennis and padel facilities. You ll ensure all activities run smoothly and safely, championing excellent customer service and health and safety at all times. Supporting your team and colleagues, you will prepare facilities for daily use and special events, contributing to a positive, well-managed environment for both customers and staff. About You To be considered as the Team Leader, you will need: Previous experience in the leisure, hospitality or service industries Experience working with high volumes of customers The ability to manage customers and resources to support smooth operations Excellent customer service skills with clear, professional communication The ability to work flexibly and manage changing priorities in a fast-paced environment We want to put everyone in the best possible position to succeed and use Recite Me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Team Leader, please apply via the button shown. Successful candidates will be appointed on merit.
Apr 16, 2026
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments across eight Royal Parks in London. These include Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent s Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our Royal Parks and public spaces are among the most visited attractions in the UK, welcoming tens of millions of visitors each year. We are looking for a Team Leader to join us on a full-time, fixed term contract basis until October 2026 working 40 hours per week, working at The Courts at Hyde Park. It is a requirement that at least one weekend day is worked per week. The Benefits Salary of £31,313 per annum (£15.54 per hour) 26 days annual leave plus public holidays Offices based in beautiful park locations This is a rewarding opportunity for a leisure, hospitality or service industry professional with high-volume experience to join our exceptional organisation as we continue to make a positive difference to the lives of people across London. You ll have the chance to grow and develop your career amongst some of London s most iconic outdoor spaces, enabling sporting activities for individuals and communities who cannot access facilities elsewhere. As such, you ll have the chance to make a positive impact whilst growing and developing your skills, safe in the knowledge that your work will do genuine good and support innumerable people. The Role As the Team Leader, you will ensure that members of the public, groups and teams can enjoy tennis facilities across Hyde Park. Providing operational shift leadership to a team of Operations Assistants and other staff, you will work across our tennis and padel facilities. You ll ensure all activities run smoothly and safely, championing excellent customer service and health and safety at all times. Supporting your team and colleagues, you will prepare facilities for daily use and special events, contributing to a positive, well-managed environment for both customers and staff. About You To be considered as the Team Leader, you will need: Previous experience in the leisure, hospitality or service industries Experience working with high volumes of customers The ability to manage customers and resources to support smooth operations Excellent customer service skills with clear, professional communication The ability to work flexibly and manage changing priorities in a fast-paced environment We want to put everyone in the best possible position to succeed and use Recite Me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Team Leader, please apply via the button shown. Successful candidates will be appointed on merit.
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James s Park, and more. We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with tens of millions of visits annually. We are now looking for a Credit Controller to join our dynamic and passionate team on a full-time, permanent basis, working 36 hours per week. The Benefits £34,743 - £37,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Role We re looking for an experienced Credit Controller to take ownership of our debtor ledger and play a key role in strengthening and modernising our credit control framework. Reporting to the Finance Manager, you ll be responsible for ensuring the timely collection of outstanding debts, assessing credit risk, resolving customer queries and maintaining strong relationships with customers across the organisation. You ll also contribute to the development and implementation of improved credit control policies, processes and reporting, helping to support healthy cash flow and reduce financial risk. You will: Take ownership of debt recovery across two company debtor ledgers, ensuring activity meets agreed KPIs Communicate professionally with customers to investigate and recover outstanding balances Investigate and resolve non-payment and reconciliation issues, escalating complex cases where required Maintain accurate and detailed records of all credit control activity and customer communications About You To be considered as a Credit Controller, you will need: Experience working in a credit control function within a medium to large organisation or charity Experience of investigating and resolving historic or complex customer balances Strong analytical skills, including advanced Excel and the ability to reconcile complex accounts Highly organised, with excellent communication skills and the ability to prioritise in a busy environment A high level of accuracy and attention to detail We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Credit Controller, please apply via the button shown. Successful candidates will be appointed on merit.
Apr 15, 2026
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James s Park, and more. We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with tens of millions of visits annually. We are now looking for a Credit Controller to join our dynamic and passionate team on a full-time, permanent basis, working 36 hours per week. The Benefits £34,743 - £37,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Role We re looking for an experienced Credit Controller to take ownership of our debtor ledger and play a key role in strengthening and modernising our credit control framework. Reporting to the Finance Manager, you ll be responsible for ensuring the timely collection of outstanding debts, assessing credit risk, resolving customer queries and maintaining strong relationships with customers across the organisation. You ll also contribute to the development and implementation of improved credit control policies, processes and reporting, helping to support healthy cash flow and reduce financial risk. You will: Take ownership of debt recovery across two company debtor ledgers, ensuring activity meets agreed KPIs Communicate professionally with customers to investigate and recover outstanding balances Investigate and resolve non-payment and reconciliation issues, escalating complex cases where required Maintain accurate and detailed records of all credit control activity and customer communications About You To be considered as a Credit Controller, you will need: Experience working in a credit control function within a medium to large organisation or charity Experience of investigating and resolving historic or complex customer balances Strong analytical skills, including advanced Excel and the ability to reconcile complex accounts Highly organised, with excellent communication skills and the ability to prioritise in a busy environment A high level of accuracy and attention to detail We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Credit Controller, please apply via the button shown. Successful candidates will be appointed on merit.
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for an Estates Manager to join us on a full-time, permanent basis. The Benefits Salary of £43,995- £50,000 per annum, depending on experience 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is a fantastic opportunity for an asset or estate management professional to join our respected organisation and manage on of the country s most unique mixed asset portfolios. You ll have the chance to enhance your experience and broaden your professional skills whilst playing an integral part in ensuring green spaces across London remain accessible, beautiful and well-maintained for future generations. So, if you re ready to step into a terrific role, preserving some of London s most historic and iconic green spaces, then apply today! The Role This is an exciting time to join the Estates team as you will be involved in improving processes and systems during a period of change. As an Estates Manager, you will deliver an effective estate management function across the expansive and diverse Royal Parks Estate. Your responsibilities will span the management of property-related matters, including non-residential assets and the negotiation of property contracts, ensuring that we maximise value from our property portfolio. A central part of your role will be the negotiation and management of leases, occupation licences, rent and licence fee reviews, as well as ensuring compliance and monitoring of existing agreements. You will also manage utility access across the estate, ensuring that we receive the best value while co-ordinating with Park Managers to minimise disruption during major events or ceremonies. Additionally, you will: Oversee the property management database together with other Estate Managers Lead on commercial property matters within the parks with the assistance of the wider team Provide financial support through budgeting and forecasting Contribute to the Estates business plan, licensing policies and risk management Assist with projects About You To be considered as an Estates Manager, you will need: General practice asset and/or estate management experience Experience working for an estate of similar size and complexity to the Royal Parks Experience using property management databases The ability to read drawings/maps (notably plans, sections and elevations) Excellent report writing, mathematical and analytical skills A degree level education or equivalent through relevant training or experience Other organisations may call this role Land Manager, Asset Manager, Estate Manager, Land Management Manager, Facilities Manager, Estates Surveyor, Surveyor, or Chartered Surveyor. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as an Estates Manager, please apply via the button shown. Successful candidates will be appointed on merit.
Apr 15, 2026
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for an Estates Manager to join us on a full-time, permanent basis. The Benefits Salary of £43,995- £50,000 per annum, depending on experience 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is a fantastic opportunity for an asset or estate management professional to join our respected organisation and manage on of the country s most unique mixed asset portfolios. You ll have the chance to enhance your experience and broaden your professional skills whilst playing an integral part in ensuring green spaces across London remain accessible, beautiful and well-maintained for future generations. So, if you re ready to step into a terrific role, preserving some of London s most historic and iconic green spaces, then apply today! The Role This is an exciting time to join the Estates team as you will be involved in improving processes and systems during a period of change. As an Estates Manager, you will deliver an effective estate management function across the expansive and diverse Royal Parks Estate. Your responsibilities will span the management of property-related matters, including non-residential assets and the negotiation of property contracts, ensuring that we maximise value from our property portfolio. A central part of your role will be the negotiation and management of leases, occupation licences, rent and licence fee reviews, as well as ensuring compliance and monitoring of existing agreements. You will also manage utility access across the estate, ensuring that we receive the best value while co-ordinating with Park Managers to minimise disruption during major events or ceremonies. Additionally, you will: Oversee the property management database together with other Estate Managers Lead on commercial property matters within the parks with the assistance of the wider team Provide financial support through budgeting and forecasting Contribute to the Estates business plan, licensing policies and risk management Assist with projects About You To be considered as an Estates Manager, you will need: General practice asset and/or estate management experience Experience working for an estate of similar size and complexity to the Royal Parks Experience using property management databases The ability to read drawings/maps (notably plans, sections and elevations) Excellent report writing, mathematical and analytical skills A degree level education or equivalent through relevant training or experience Other organisations may call this role Land Manager, Asset Manager, Estate Manager, Land Management Manager, Facilities Manager, Estates Surveyor, Surveyor, or Chartered Surveyor. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as an Estates Manager, please apply via the button shown. Successful candidates will be appointed on merit.
About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a permanent Retail Assistant to join our team in our first flagship shop, the Boat House. The Benefits Salary of £25,927 per annum (£13.85/hour) 26 days' annual leave (pro rata) plus public holidays Learning and development opportunities Working in a beautiful location This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation. You ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park as well as being at the forefront of the mobile and pop up activities we will be launching this year across the central Royal Parks. Found beside the Serpentine lake, our Boat House shop offers a wide range of sustainable, high quality products and product ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements. We will be taking these ranges out into the Parks as we explore new opportunities for mobile and pop up retail. We ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started. The Role As a Retail Assistant, you will support our retail operations, covering our retail shop, pop up and fulfilment roles primarily at the Boat House in Hyde Park and potentially progressing to other outlets. Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards. You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations, and support our mobile retail and pop up activities. Please note, this role will involve lifting and manoeuvring stock. About You To be considered as a Retail Assistant, you will need: Excellent customer service standards Excellent time keeping skills A good level of numeracy Resilience, energy and a passion for selling A proactive, can-do attitude To be happy to travel to work in one of the other, central Royal Parks if required. Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.
Oct 01, 2025
Full time
About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a permanent Retail Assistant to join our team in our first flagship shop, the Boat House. The Benefits Salary of £25,927 per annum (£13.85/hour) 26 days' annual leave (pro rata) plus public holidays Learning and development opportunities Working in a beautiful location This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation. You ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park as well as being at the forefront of the mobile and pop up activities we will be launching this year across the central Royal Parks. Found beside the Serpentine lake, our Boat House shop offers a wide range of sustainable, high quality products and product ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements. We will be taking these ranges out into the Parks as we explore new opportunities for mobile and pop up retail. We ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started. The Role As a Retail Assistant, you will support our retail operations, covering our retail shop, pop up and fulfilment roles primarily at the Boat House in Hyde Park and potentially progressing to other outlets. Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards. You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations, and support our mobile retail and pop up activities. Please note, this role will involve lifting and manoeuvring stock. About You To be considered as a Retail Assistant, you will need: Excellent customer service standards Excellent time keeping skills A good level of numeracy Resilience, energy and a passion for selling A proactive, can-do attitude To be happy to travel to work in one of the other, central Royal Parks if required. Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.
