NJR Recruitment

An opportunity has arisen for an experienced Commercial Account Handler to join a busy and well-established insurance brokerage, supporting a diverse portfolio of commercial clients while working as part of a collaborative and highly professional team. This is a fantastic opportunity for someone who enjoys building strong client relationships, thrives in a busy environment and wants to join a business that genuinely supports career development. Working closely with an Account Executive, you'll support a varied commercial portfolio across renewals, mid-term adjustments and new business. Responsibilities of the Commercial Account Handler: Manage a varied portfolio of commercial insurance clients on a day-to-day basis. Handle renewals, mid-term adjustments and new business enquiries from start to finish. Be the go-to contact for clients and insurers, providing a responsive and professional service. Build strong working relationships with both clients and insurance providers. Support retention and identify opportunities to cross-sell and generate referrals. Check policy documentation thoroughly and resolve any issues before issuing to clients. Keep all client and policy records accurate and up to date on internal systems. Deliver a high level of service and support across every stage of the client journey. What we are looking for: Previous Commercial Insurance experience is essential. Strong knowledge of risks including Commercial Combined, Property Owners, Fleet, Contractors Combined and Office & Surgeries. Acturis and E-Trade experience is preferred but not essential. PI, MLP and Cyber experience would be advantageous. Strong communication and relationship-building skills. Organised, proactive and able to manage a busy workload. Excellent attention to detail and ability to work under pressure. Positive and professional team player. Benefits of the Commercial Account Handler: Salary of £30,000 - £35,000 plus bonus. 26 days holiday plus bank holidays. Hybrid working - 3 days in the office and 2 from home once settled in the role. Support towards CII or ACII qualifications. Long-term career progression opportunities. Pension scheme and wellbeing support. Paid volunteering day. Company recognition awards. If you're an experienced Commercial Account Handler looking for a role where you'll be trusted, supported and given the opportunity to progress, apply now to find out more. Ready to take the leap? If you are an Account Handler seeking a new opportunity in Chester, then do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR16725

Senior Customer Experience Executive Major Retail Accounts Greater Manchester - Hybrid £35,000 - £45,000 dependent upon experience Our client, a FTSE100 supplier to the retail industry now has an exciting opportunity for a Senior Customer Experience Executive to join their team working with major retail customers. Candidates will have experience managing retailer accounts - Supermarkets, High Street retailers, etc Would suit an Account Executive looking for next step What can our client offer? A competitive salary A comprehensive benefits package including 25 days annual leave (plus the option to buy more), pension, bonus and much more. Hybrid working (2 days at home, 3 days in office). Excellent career progression opportunities. Job Purpose: To support the customer by delivering engagement and value in your role ensuring your allocated customers are receiving a service that meets and exceeds their contractual requirements. To manage multiple internal and external contacts developing strong relationships, working proactively, with a problem solving and growth mindset. Taking accountability and shared responsibility for delivering customer satisfaction linked to the companies value proposition. Key Accountabilities: To provide a value-add experience to your allocated customers. To manage queries and expectations of head office stakeholders. To support the CX Managers against delivery of customer business plan. To identify, manage and convert opportunities into growth. To engage with the customer and internal stakeholders to become the voice of the customer within the business. To deliver commercial value for our customers whilst delivering in line with contractual frameworks for the business. Skills Required: Proven track record of relationship management with an ability to influence. Experience of working to tight deadlines and delivering KPI's or contractual requirements. Proven track record of managing and delivering growth within an existing customer relationship. Strong attention to detail with a drive for a positive customer experience. An understanding of business planning. Comfortable with the usage, presentation and analysis of data. Relevant working experience ideally gained in a retail environment, preferably in similar / transferable roles Apply online or for further information please contact one of our specialist consultants quoting reference number: NJR16673

Senior Account Executive Location : Birmingham (Hybrid) Salary : Competitive Are you an experienced insurance professional with a passion for managing complex corporate accounts and building long-term client relationships? We're recruiting on behalf of a leading global insurance broker for a Senior Account Executive to join their corporate team in Birmingham. This is an excellent opportunity to work with a diverse portfolio of large corporate clients while benefiting from a flexible hybrid working environment, outstanding career development, and industry-leading resources. You'd work closely with brokers, client services and specialist teams to deliver exceptional service to strengthen client relationships and identify opportunities. Key Responsibilities - Manage a portfolio of large corporate clients, delivering outstanding service and strategic insurance advice. - Build and maintain strong relationships with senior stakeholders and key decision-makers. - Understand clients' business objectives and risk exposures to deliver tailored solutions. - Lead the client service team to ensure service standards and contractual commitments are consistently achieved. - Coordinate client meetings, reviews and ongoing communication to ensure a seamless client experience. - Work collaboratively with broking and specialist teams to deliver innovative risk solutions. - Identify opportunities to expand existing client relationships and support wider business development initiatives. - Mentor and support junior members of the team, sharing technical expertise and best practice. - Contribute to regional growth strategies and collaborate with colleagues across multiple business areas. We're looking for someone who can demonstrate: - Previous experience managing corporate insurance clients. - A strong track record of developing relationships with senior stakeholders within large organisations. - Excellent knowledge of commercial insurance products and the wider insurance market. - A solid understanding of risk management principles. - Strong technical expertise across major commercial insurance classes. - Excellent communication, relationship-building and stakeholder management skills. What's on Offer: - Hybrid working with a 50/50 split between home and the Birmingham office. - The opportunity to work with a market-leading portfolio of corporate clients. - Access to innovative technology and digital tools that support exceptional client delivery. - Clear career progression with structured development, mentoring and internal opportunities. - A collaborative and supportive working environment where your expertise and ideas are valued. If you're an experienced commercial insurance professional looking to take the next step in your career with a highly respected global organisation, we'd love to hear from you. For further information please contact one of our specialist consultants and quote job reference NJR 16817

We're working with a respected insurer who is looking to appoint a Senior Motor Trade Underwriter to join their Midlands, North, or Scotland team. This is an exciting opportunity for an experienced underwriter who enjoys technical underwriting, strong broker engagement, and developing business within a dynamic regional portfolio. Responsibilities of the position: Profitably underwrite bespoke commercial lines motor trade risks within agreed strategy, appetite, and authority limits. Act as the nominated development relationship underwriter for a panel of Mid-Market brokers, building and maintaining strong relationships. Develop and support the regional commercial lines account by engaging with new and existing broker relationships. Contribute to achieving growth targets through proactive prospecting and optimising sales and retention. Maintain accurate audit trails using internal systems, processes, and procedures. Provide technical guidance and support to colleagues, taking referrals as required. Keep up to date with the commercial lines market, regional broking landscape, and relevant legislation and legal developments. Participate in ad-hoc tasks to ensure smooth operation of the region and wider commercial motor trade business. Deliver consistently high service levels for both internal and external customers. What we're looking for: Strong and decisive approach to underwriting Motor Trade risks with proven trading skills, including prospecting and optimising new business and retention. Excellent communication skills with the ability to influence results and sell the benefits of insurer products. Ability to work independently in broker offices as well as collaboratively within a team. Proactive, motivated, and adaptable, able to perform under pressure while maintaining underwriting discipline. Minimum Cert CII required, Dip CII or progress towards preferred. Experience in underwriting and trading commercial motor products. Proven relationship management skills with Mid-Market brokers. Good problem-solving skills and ability to meet and exceed personal and team objectives. Benefits of the Senior Motor Trade Underwriter role: Up to £60,000 circa per annum + annual bonus scheme. Flexible working options. CII qualification support & study time. 25 days annual leave. 4 salary Group Life Assurance. Generous employer pension contributions. Access to discounted retail vouchers and gym memberships. If you're an experienced Motor Trade Underwriter seeking progression, a challenging portfolio, and a supportive environment, we're keen to hear from you. Apply now with your CV or contact one of our specialist consultants quoting job reference NJR16590.

Corporate Account Executive - Manchester Up to £70,000 + Car Allowance, Bonus & Benefits NJR Recruitment is excited to partner with a leading insurance firm to recruit an ambitious and experienced Corporate Account Executive to join one of their top-performing teams in Manchester. This is a fantastic opportunity to work with large, complex corporate clients and make a meaningful impact on their risk management strategies. You'll have the chance to take ownership of key accounts, develop long-term client relationships, and contribute to strategic business growth within a supportive, collaborative team environment. Key Responsibilities: Client Portfolio: Manage a portfolio of large corporate clients, ensuring their insurance and risk needs are fully met. Strategy & Development: Collaborate with colleagues to develop and implement renewal and placement strategies. Business Development: Work alongside your team to identify and win new business opportunities. Client Relationships: Serve as the primary contact for clients, managing day-to-day service requirements and fostering long-term partnerships. Teamwork: Partner with internal teams to deliver tailored risk management solutions and stay informed on market trends. What we are looking for: Strong commercial insurance experience with a proven track record in client-facing roles. Excellent communication, negotiation, and relationship-building skills. ACII qualification or equivalent is preferred. Resilient and adaptable, able to work under pressure while maintaining high service standards. Benefits of the Corporate Account Executive: Hybrid working - three days in the office, two from home. Up to £70,000 salary plus Car Allowance, Bonus & Benefits. Full support for Cert CII exams and professional development. Highly competitive company pension contributions. Life assurance and income protection. Employee-only healthcare (optional family cover). Health assessments and micro health checks. 27 days holiday (with option to buy/sell). Cycle to work scheme, gym membership, retail and restaurant discounts. Critical illness and dental insurance. Ready to Join? If you're an experienced Corporate Account Executive looking for a challenging and rewarding role, apply with your CV today! For more information, contact one of our specialist consultants and quote job reference NJR16263.

We are recruiting on behalf of a leading insurance broker for a Senior Account Handler to join their Manchester Corporate Team. You'll manage a portfolio of UK and global corporate accounts, supporting Account Executives and Senior Leadership Team to deliver excellent client service while handling renewals, mid-term adjustments, and new business opportunities. What you'll be doing: Manage a defined portfolio of corporate accounts, handling renewals, mid-term adjustments, and new business efficiently and accurately. Prepare client and market documentation, ensuring all policy documents are accurate and compliant. Identify client risk exposures and provide practical insurance solutions in collaboration with Account Executives or Senior Leadership Team. Attend client meetings and events, building strong, trusted relationships. Analyse claims data, including triangulations, deductibles, and cover variations, to inform client advice. What we're looking for: Experience in large commercial or corporate insurance; global experience is a plus. Strong ability to broker and service corporate client requirements. Excellent verbal and written communication skills. Solid understanding of relevant classes of business. Confident in preparing client presentations, summaries, and documentation. CII qualified or working towards CII qualifications. What's on offer: Salary up to £45,000 plus car and benefits. Pension contributions. Private medical insurance. Life assurance. Season ticket loan. Cycle to work scheme. Study assistance and support for professional development. Ready to make an impact? If you're ready to take ownership of high-value corporate accounts and make an impact every day, this is an exciting opportunity to join a growing specialist team in Manchester. For a confidential chat, contact one of our specialist consultants and quote job reference NJR16060.

Senior Claims Handler Location: Shrewsbury (Office-Based) Salary: £28,000 - £33,000 DOE Join a Growing Independent Insurance Brokerage as a Senior Claims Handler We're recruiting for a well-established independent insurance brokerage that delivers exceptional client service. Due to continued growth, they're seeking an experienced Senior Claims Handler to join their friendly Shrewsbury team. The Role: You'll manage a varied caseload across commercial, agricultural and personal lines , working with insurers, brokers, loss adjusters and solicitors to achieve positive outcomes while supporting the wider claims team. Key Responsibilities- - Manage commercial, agricultural and personal lines claims from notification to settlement. - Support clients throughout the claims process, maintaining clear and regular communication. - Monitor outstanding claims, follow up proactively and ensure timely resolutions. - Process settlements and customer payments accurately and promptly. - Review claims for accuracy and compliance with company procedures. - Support and mentor colleagues within the claims team where required. About You- We're looking for someone with: - Proven experience in an insurance claims role. - Experience handling commercial insurance claims across multiple classes. - Strong knowledge of claims procedures and insurer processes. - Excellent communication and client relationship management skills. - Ability to prioritise workloads and manage multiple claims simultaneously. - Experience using Acturis is preferred albeit not essential What's on Offer? - Monday to Friday, 9:00am - 5:00pm. - 25 days' annual leave plus bank holidays, increasing with service. - Company pension scheme and health plan after one year's service. - Free on-site parking. - Ongoing training, development and career progression. If you're looking to join a respected independent brokerage where your experience will be recognised and your career can develop, we'd love to hear from you. For further information, please contact one of our specialist consultants and quote job reference NJR 16815.

IFA Administrator/ Trainee Paraplanner Grantham Salary up to 28,000 Development into Paraplanning Exam support and Funding Candidates who come from a transferable financial background OR who hold Industry related qualifications will be considered. NJR Recruitment are working in partnership with growing Firm of Financial Planners who are going through a period of growth and have an exciting opportunity for a talented Financial Planning Administrator to join their practice based in the Grantham area. The role will involve providing administrative support to a team of Paraplanners and Financial Planners, ensuring the Client journey remains seamless. The role will offer varied mixed of administration and telephone-based tasks. This role would suit someone who is looking to join a well-structured business who offer clear career development and on-going support. You will benefit from working as part of a friendly team who operate a family culture and provide ongoing training and development. Responsibilities " Administration Support to the Financial Advisers " All aspects of support including LOA responsibility, chasing outstanding case information, client review preparation and general office duties " Processing of new business applications for Pensions, Life Assurance and Investments with all providers from inception to completion " Liaising with clients in relation to various queries " Maintaining an electronic record of all new business applications in order to keep consultants up to date " Preparing meeting documentation " Updating the back-office system The successful candidate will need to have previous experience working within a Financial Planning/IFA environment OR someone from Banking / a Provider. You will have solid communication and articulation skills as well as the ability to multi-task. Our client is looking for a self-motivated, career minded, enthusiastic and positive but meticulous individual, who can work as part of a team and have a flexible approach. For more information, please contact one of specialist consultant quoting REF: NJR15787

Graduate IT Support Engineer Excellent salary plus Bonus and Benefits We are working with Protector Insurance to recruit a Graduate IT Support Engineer to join their growing Manchester IT team. This is a fantastic opportunity for a recent graduate with a passion for technology, strong problem-solving skills, and an interest in using AI to improve systems and workflows click apply for full job details

Financial Adviser Hull £60,000 - £80,000 Our Client is a highly successful and innovative National IFA firm with a reputation for providing unique financial solutions to High Net Worth individuals and businesses across the whole of the UK. Due to their ongoing growth are now looking to recruit an experienced Financial Adviser to join their Hull based team. This is an exciting opportunity for a motivated individual to join a thriving and successful company and become part of an ambitious team. This role is ideal for a candidate looking to further their career within Financial Services with a growing business committed to providing independent face to face advise to clients. What's in it for you? " Great basic salary " Generous bonus structure " Full admin and paraplanning support " Clients provided " 25 days annual leave & Bank Holidays " Additional day off for your birthday " Contributory pension scheme " Private Healthcare " Life assurance " Health insurance " Charity volunteer days " Excellent Training and Development As an experienced Wealth Planner, you will acquire new clients, through referrals and by pro-actively presenting the service to potential clients and to introducers such as lawyers and other professional advisers, as well as servicing an existing client base. Duties will include: " Speaking to clients in person, through video calls and telephone " Conduct thorough fact finds " Present financial options to clients " Work with the paraplanning and compliance teams " Conduct annual reviews What we need from you: " Minimum 5 years of previous experience as a financial planner preferably from an independent setting " A strong knowledge of a range of pensions, investments and more complex financial products including VCTs etc " Minimum of Level 4 Diploma Qualified, although those working toward Chartered would be of most interest " Excellent communication skills " Driving licence and own vehicle Please note that this is a Regulated role and the successful candidate will need to pass a credit check, DBS check and provide a regulated reference If you are looking to take your career to the next level and join a thriving IFA firm, then apply now or contact NJR Recruitment quoting NJR16068