New Look

We're the feel good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to anomni-channelbusiness serving millions of customers we're New Look. Ourpurpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Holding Store Manager to join our growing Rugby team. The Store As our Rugby Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. ️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess

Posted Tuesday 10 February 2026 at 01:00 We're the feel good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role The Retail Change Support Manager is responsible for providing support to the Business Development Manager and Retail Change Manager to ensure all new and emerging strategic business initiatives are delivered within our offline channel. The role will facilitate the Retail led initiatives within key projects, including relevant stakeholder engagement in both the support centre and field, gathering real life intelligence on projects and potential future opportunities and risks, in order to ensure the transfer of successful elements to BAU roll out. The role will lead project specialist/secondee's to deliver all project tasks to a high standard and within agreed timeframes as well as focusing on the development, delivery and ongoing enhancement of technological investment within Retail. Key objective of the Retail Change function is to make a positive difference to our customers, teams and profitably. About You Accountable for the leadership, engagement & output of project support teams (perm and secondment) assigned to specific areas of work Encourage continuous improvement by empowering teams to drive change, build and maintain productive relationships with an ongoing focus on professional development Work with the field teams, stores and Retail Change Manager to stay up to date with the changing retail needs and ensure the current offline Operating Model continues to evolve, using Project environments to test different opportunities aligned to the other initiatives being test bedded Work cross functionally, acting as the voice of Retail and ensure a close relationship with both the Retail Operations Manager and Retail Workforce Planning Manager - to ensure activity aligns to the Retail Activity Plan and impacts to all operational processes are considered Clear communication and engagement of internal people, process and system teams, along with external customers and suppliers to ensure a project is delivered and the needs of the business are met within agreed timescales and budget. Technical Knowledge & Experience Strong retail experience and ideally a detailed awareness of store and internal process within New Look A proven ability when leading successful teams to deliver output related results and executing initiatives at pace A track record of influencing stakeholders (up to and including Head of level) to deliver successful outcomes Strong understanding of the importance of driving omnichannel culture change throughout the organisation Proven communication skills (including experience communicating complex plans in a concise effective way) Robust yet flexible skills in challenging others, with strong assertiveness and drive, whilst able to accept challenge professionally Solution focussed and innovative, ability to think on feet and react to changes with pace in an ever-changing environment Why New Look? We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess Job Family RST000 - Retail Operations Technical Specialty Generalist/Multid

A leading fashion retailer is seeking a Holding Store Manager for its Rugby location. You will lead a team to deliver exceptional customer experiences while managing store performance. Ideal candidates will have strong management experience, a passion for customer satisfaction, and a proven track record in achieving retail goals. Join us to shape the future of fashion with a focus on team development and customer engagement, all while enjoying a host of benefits including generous discounts and flexible working patterns.