Valor Hospitality Europe
Stratford-upon-avon, Warwickshire
Bartender - Crowne Plaza Stratford Upon Avon - Stratford-upon-Avon Get Ready to Shake Things Up! As a Bar Tender at Valor Hospitality, you're not just mixing drinks; you're crafting experiences! Picture yourself delivering stellar customer service with flair, ensuring every guest enjoys a delightful experience. Join us in creating great teams, extraordinary moments, and making hospitality unforgettable. Key Responsibilities: Crafting Delight: Serve up a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws. Don't forget to suggest some exciting options! Service Excellence: Weave your excellent customer service consistently, making every interaction an enjoyable experience for our guests. Transaction Savvy: Handle cash, credit cards, and guest accounts with finesse, following our company procedures. Spotless Setup: Keep the Bar and service areas clean and ready to impress. Shift Ready: Prepare for your shift using our department's checklist, ensuring you're ready to create delightful experiences. Stock Management: Rotate and display Bar stocks like a pro, ensuring all products are served in top-notch condition. Safety First: Strictly observe Health and Safety and Food Hygiene regulations because safety is our top priority. Team Player: Take on additional duties to support the Food & Beverage department, whether it's helping with table service, food, or training our team members. Desired Skills and Education: Customer-Centric: Previous hospitality or retail experience where you've focused on making customer experiences memorable. Service Excellence: Previous Customer Service experience where you've excelled in creating enjoyable moments. Language Proficiency: Good understanding of written and spoken English - because clear communication is key! About Us: We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 08, 2025
Full time
Bartender - Crowne Plaza Stratford Upon Avon - Stratford-upon-Avon Get Ready to Shake Things Up! As a Bar Tender at Valor Hospitality, you're not just mixing drinks; you're crafting experiences! Picture yourself delivering stellar customer service with flair, ensuring every guest enjoys a delightful experience. Join us in creating great teams, extraordinary moments, and making hospitality unforgettable. Key Responsibilities: Crafting Delight: Serve up a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws. Don't forget to suggest some exciting options! Service Excellence: Weave your excellent customer service consistently, making every interaction an enjoyable experience for our guests. Transaction Savvy: Handle cash, credit cards, and guest accounts with finesse, following our company procedures. Spotless Setup: Keep the Bar and service areas clean and ready to impress. Shift Ready: Prepare for your shift using our department's checklist, ensuring you're ready to create delightful experiences. Stock Management: Rotate and display Bar stocks like a pro, ensuring all products are served in top-notch condition. Safety First: Strictly observe Health and Safety and Food Hygiene regulations because safety is our top priority. Team Player: Take on additional duties to support the Food & Beverage department, whether it's helping with table service, food, or training our team members. Desired Skills and Education: Customer-Centric: Previous hospitality or retail experience where you've focused on making customer experiences memorable. Service Excellence: Previous Customer Service experience where you've excelled in creating enjoyable moments. Language Proficiency: Good understanding of written and spoken English - because clear communication is key! About Us: We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Commis Chef - Holiday Inn Coventry - Coventry 25,396.80 per Annum / 12.21 per Hour, 40 hours per week (5 days) We are seeking a talented and experienced Commis Chef, someone who thrives in the heat of the kitchen? As our newest Commis Chef, we're seeking someone with a passion for constantly delivering the brand standards in a kitchen environment. As a Commis Chef, you will be required to work in a clean and efficient manner, demonstrating strong leadership skills and the ability to work under pressure without losing your cool. You'll work closely with our kitchen team to deliver an unforgettable dining experience, leaving our guests yearning for more. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 08, 2025
Full time
Commis Chef - Holiday Inn Coventry - Coventry 25,396.80 per Annum / 12.21 per Hour, 40 hours per week (5 days) We are seeking a talented and experienced Commis Chef, someone who thrives in the heat of the kitchen? As our newest Commis Chef, we're seeking someone with a passion for constantly delivering the brand standards in a kitchen environment. As a Commis Chef, you will be required to work in a clean and efficient manner, demonstrating strong leadership skills and the ability to work under pressure without losing your cool. You'll work closely with our kitchen team to deliver an unforgettable dining experience, leaving our guests yearning for more. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Food and Beverage Supervisor - Glasgow 26436.80 per annum/ 12.71 per hour plus service charge, 40 hours per week (5 days) We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Key Responsibilities Oversee the Food and Beverage team as they carry out their duties Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Assist in the coordination and execution of events and special functions. Ensure all areas are well-stocked and presented impeccably at all times. Desired Skills and Experience Previous experience in a similar role within the hospitality industry is desirable but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Strong attention to detail and a commitment to delivering high standards. Flexible to work various shifts, including evenings, weekends, and holidays. BenefitsExclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Join Our Team We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 07, 2025
Full time
Food and Beverage Supervisor - Glasgow 26436.80 per annum/ 12.71 per hour plus service charge, 40 hours per week (5 days) We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Key Responsibilities Oversee the Food and Beverage team as they carry out their duties Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Assist in the coordination and execution of events and special functions. Ensure all areas are well-stocked and presented impeccably at all times. Desired Skills and Experience Previous experience in a similar role within the hospitality industry is desirable but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Strong attention to detail and a commitment to delivering high standards. Flexible to work various shifts, including evenings, weekends, and holidays. BenefitsExclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Join Our Team We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Linen Porter - DoubleTree by Hilton Chester - Chester 12.21 per Hour, Occasional Worker Agreement Are you super organised ? In this role you'll be working behind the scenes ensuring our laundry is ready to go for our room attendants! Customer service is key, interacting with guests daily, as you transport linen around our hotel. You will be organised and on hand to support the room attendants with their linen needs. This role is a physically demanding role that will be sure to keep you busy and constantly on the go. If you're looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you! We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 07, 2025
Full time
Linen Porter - DoubleTree by Hilton Chester - Chester 12.21 per Hour, Occasional Worker Agreement Are you super organised ? In this role you'll be working behind the scenes ensuring our laundry is ready to go for our room attendants! Customer service is key, interacting with guests daily, as you transport linen around our hotel. You will be organised and on hand to support the room attendants with their linen needs. This role is a physically demanding role that will be sure to keep you busy and constantly on the go. If you're looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you! We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Night Porter - St Andrews 28,080 Per Annum/ 13.50 Per Hour, 40 Hours Per Week (4 Days) Are you a night owl? We are looking for a Night Porter to join our team. Primarily you will be helping late arrivals with their luggage and travel arrangements. You will also will support the night operation to meet guest requests which includes additional room amenities and serving Food and Beverages. The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 07, 2025
Full time
Night Porter - St Andrews 28,080 Per Annum/ 13.50 Per Hour, 40 Hours Per Week (4 Days) Are you a night owl? We are looking for a Night Porter to join our team. Primarily you will be helping late arrivals with their luggage and travel arrangements. You will also will support the night operation to meet guest requests which includes additional room amenities and serving Food and Beverages. The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Kitchen Porter - DoubleTree by Hilton Chester - Chester 12.21 per hour, occasional worker We are seeking a hardworking and dedicated Kitchen Porter to join our team. As a Kitchen Porter, you will play a crucial role in maintaining the cleanliness and organization of our kitchen. You will work closely with our chefs and kitchen staff to ensure the smooth running of operations. In this role, you will be responsible for various tasks including dishwashing, cleaning equipment and utensils, and maintaining a tidy and sanitary kitchen environment. You will also assist with food preparation and basic cooking tasks as needed. The ideal candidate will have excellent attention to detail, be able to work efficiently in a fast-paced environment and have a strong commitment to maintaining high standards of cleanliness and hygiene. Responsibilities include but not limited to; Ensure the cleanliness and sanitation of all kitchen areas, including dishwashing, mopping, and wiping surfaces Assist with the preparation of ingredients and support the chefs during food preparation Handle and store food in accordance with safety and hygiene regulations Maintain the inventory of kitchen supplies and inform the management team when items are low in stock Collaborate with the kitchen team to ensure that food is prepared and delivered promptly and according to standards Follow all safety procedures and guidelines to maintain a safe working environment Dispose of waste properly and recycle whenever possible We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Kitchen Porter - DoubleTree by Hilton Chester - Chester 12.21 per hour, occasional worker We are seeking a hardworking and dedicated Kitchen Porter to join our team. As a Kitchen Porter, you will play a crucial role in maintaining the cleanliness and organization of our kitchen. You will work closely with our chefs and kitchen staff to ensure the smooth running of operations. In this role, you will be responsible for various tasks including dishwashing, cleaning equipment and utensils, and maintaining a tidy and sanitary kitchen environment. You will also assist with food preparation and basic cooking tasks as needed. The ideal candidate will have excellent attention to detail, be able to work efficiently in a fast-paced environment and have a strong commitment to maintaining high standards of cleanliness and hygiene. Responsibilities include but not limited to; Ensure the cleanliness and sanitation of all kitchen areas, including dishwashing, mopping, and wiping surfaces Assist with the preparation of ingredients and support the chefs during food preparation Handle and store food in accordance with safety and hygiene regulations Maintain the inventory of kitchen supplies and inform the management team when items are low in stock Collaborate with the kitchen team to ensure that food is prepared and delivered promptly and according to standards Follow all safety procedures and guidelines to maintain a safe working environment Dispose of waste properly and recycle whenever possible We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Reservations Manager - CP Glasgow - Glasgow Reservations Manager, Competitive salary, 40 hours per week Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations. Key Responsibilities: Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures. System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business. Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights. Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients. Commercial Awareness: Be commercially aware, considering total revenue and "lifetime value" when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions. Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability. Qualifications and Skills: Proven experience in reservations, events management, or a similar role. Strong communication and customer service skills. Detail-oriented with excellent organizational abilities. Knowledge of revenue management and pricing strategies. Ability to analyze market data and competitor information. Experience in the hotel or hospitality industry preferred. Strong leadership skills with the ability to inspire and motivate a team. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Reservations Manager - CP Glasgow - Glasgow Reservations Manager, Competitive salary, 40 hours per week Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations. Key Responsibilities: Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures. System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business. Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights. Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients. Commercial Awareness: Be commercially aware, considering total revenue and "lifetime value" when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions. Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability. Qualifications and Skills: Proven experience in reservations, events management, or a similar role. Strong communication and customer service skills. Detail-oriented with excellent organizational abilities. Knowledge of revenue management and pricing strategies. Ability to analyze market data and competitor information. Experience in the hotel or hospitality industry preferred. Strong leadership skills with the ability to inspire and motivate a team. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Housekeeping Supervisor - DoubleTree by Hilton Chester - Chester 27,040.00 per Annum / 13.00 per Hour, 40 Hours per Week (5 days) Join our team in their mission for excellence! We are totally obsessed about creating the perfect environment for our housekeeping team to thrive! Do you enjoy motivating, coaching and supporting others in being the best they can be? You can put your skills to the test as you will be responsible for the training and supervision of all members of the housekeeping department. An extraordinary level of attention to detail is one of the key skills for our future assistant housekeeping manager - do you have the eye that'll push our standards to the next level? We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Housekeeping Supervisor - DoubleTree by Hilton Chester - Chester 27,040.00 per Annum / 13.00 per Hour, 40 Hours per Week (5 days) Join our team in their mission for excellence! We are totally obsessed about creating the perfect environment for our housekeeping team to thrive! Do you enjoy motivating, coaching and supporting others in being the best they can be? You can put your skills to the test as you will be responsible for the training and supervision of all members of the housekeeping department. An extraordinary level of attention to detail is one of the key skills for our future assistant housekeeping manager - do you have the eye that'll push our standards to the next level? We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Assistant Reception Manager - DoubleTree by Hilton Manchester - Piccadilly - Manchester Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Assistant Reception Manager - DoubleTree by Hilton Manchester - Piccadilly - Manchester Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Oct 04, 2025
Full time
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Food and Beverage Supervisor - Reading 26,436.80 Per Annum / 12.71 Per Hour, 40 hours per week We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Key Responsibilities Oversee the Food and Beverage team as they carry out their duties Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Assist in the coordination and execution of events and special functions. Ensure all areas are well-stocked and presented impeccably at all times. Desired Skills and Experience Previous experience in a similar role within the hospitality industry is desirable but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Strong attention to detail and a commitment to delivering high standards. Flexible to work various shifts, including evenings, weekends, and holidays. BenefitsExclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Join Our Team We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Food and Beverage Supervisor - Reading 26,436.80 Per Annum / 12.71 Per Hour, 40 hours per week We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Key Responsibilities Oversee the Food and Beverage team as they carry out their duties Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Assist in the coordination and execution of events and special functions. Ensure all areas are well-stocked and presented impeccably at all times. Desired Skills and Experience Previous experience in a similar role within the hospitality industry is desirable but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Strong attention to detail and a commitment to delivering high standards. Flexible to work various shifts, including evenings, weekends, and holidays. BenefitsExclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Join Our Team We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Valor Hospitality Europe
Birmingham, Staffordshire
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Assistant Reception Manager - St Andrews 32,240.00 Per Annum / 15.50 Per Hour, 40 Hours per week Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Assistant Reception Manager - St Andrews 32,240.00 Per Annum / 15.50 Per Hour, 40 Hours per week Are you a hospitality enthusiast with a passion for leading teams and delivering top-notch customer service? We are seeking an energetic and experienced Assistant Reception Manager to join our team. As the Assistant Reception Manager, you and your team will be the face of our hotel, ensuring that every guest receives a warm welcome and impeccable service from check-in to check-out. Your leadership will inspire the front desk team to exceed guest expectations and uphold the highest standards of hospitality. Key Responsibilities: Team Leadership: Lead, train, and motivate the front desk team to deliver exceptional guest service. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism and empathy. Operational Excellence: Oversee daily front desk operations, ensuring efficient and smooth procedures. Reservation Management: Manage room reservations, cancellations, and modifications with accuracy. Financial Duties: Handle billing, invoicing, and cash management, ensuring accuracy and compliance with hotel policies. Communication: Liaise with other departments to ensure guest needs are met promptly and efficiently. Standards and Compliance: Maintain front desk policies, procedures, and standards, ensuring compliance with health and safety regulations. Our ideal candidate will have: Proven experience in a supervisory role within the hospitality industry, preferably in a hotel reception. Strong leadership skills with the ability to inspire and manage a team effectively. Excellent communication and interpersonal skills. Proficiency in hotel management software (e.g., Opera, PMS). Strong organizational skills and attention to detail. Ability to handle stressful situations with a calm and professional demeanor. Flexibility to work various shifts, including weekends and holidays. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Food and Beverage Assistant - Holiday Inn Farnborough - Farnborough 12.21 per hour, Occasional Worker Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Key Responsibilities Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Assist in the coordination and execution of events and special functions. Ensure all areas are well-stocked and presented impeccably at all times. Desired Skills and Experience Previous experience in a similar role within the hospitality industry is desirable but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Strong attention to detail and a commitment to delivering high standards. Flexible to work various shifts, including evenings, weekends, and holidays. BenefitsExclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Join Our Team We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Food and Beverage Assistant - Holiday Inn Farnborough - Farnborough 12.21 per hour, Occasional Worker Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Key Responsibilities Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally. Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management. Assist in the coordination and execution of events and special functions. Ensure all areas are well-stocked and presented impeccably at all times. Desired Skills and Experience Previous experience in a similar role within the hospitality industry is desirable but not mandatory. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Strong attention to detail and a commitment to delivering high standards. Flexible to work various shifts, including evenings, weekends, and holidays. BenefitsExclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Join Our Team We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.