Action Tutoring

About the opportunity We are now recruiting for a Programme Coordinator for our schools in the North West. The North West Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact. The North West Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities. Deadline: Sunday, 26th October 2025 Interviews: Week commencing Monday, 3rd November 2025 Start date: Ideally Monday, 15th December 2025 Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours. Duties and responsibilities Responsible for the delivery of Action Tutoring s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance. Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils. Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships. Update and accurately maintain Action Tutoring s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring. Proactively report to the Programme Manager on the details of Action Tutoring s operations in their partner schools. Person specification Qualification criteria: The right to work in the UK. Driving license and access to a vehicle for work purposes. We are looking for some of the following attributes, though you might be more experienced in some areas than others: Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. This position would suit you if you re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children. You will be likely be more successful in this role if you have: Experience of working with young people and/or project management. Evidence of an interest in education and/or the third sector

About the opportunity As Head of Impact & Quality, you ll lead the department that covers impact measurement, evaluation of our programmes, data management, curriculum development, training and quality of tutors and other initiatives that drive the evidence-based culture of Action Tutoring. With a strong understanding of the charity's theory of change, you ll strengthen existing impact and quality processes and make strategic recommendations that develop these further. You ll play a vital role in helping the Senior Management Team balance quality and quantity with sustainable business decisions. As well as leading the department, you ll build external networks and represent the charity externally at relevant events, in person and online. As Action Tutoring begins planning for a new strategic cycle, you ll design, evaluate and advise on the scale up of pilots in new ways of achieving our mission. Closing date: Monday, 27th October 2025 at 9am Interviews: Monday, 3 and Tuesday, 4 November 2025. There may be a second round of interviews. Start date: Ideally Monday, 1st December 2025 Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. We are open to 0.8 or 0.9 FTE for the right candidate. Place of work: This role can be remote, with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH Duties and responsibilities People and Cultural Leadership You ll manage the workload distribution across the Impact & Quality department functions and teams, ensuring that projects are delivered according to strategic priorities. You ll line-manage a small team of managers who have responsibilities for curriculum, training, quality, insights and data management activities across the department. Strategic and Senior Management You ll contribute to Senior Management Team discussions and decisions, representing the impact and quality functions, ensuring all decisions consider the implications on our evidence base, protecting the drivers of impact and maintaining our reputation as a sector-leading impact organisation. Impact and quality oversight Leadership and oversight to ensure continued smooth implementation of a Randomised Control Trial lasting the first 6-9 months of this role. You ll be accountable for the development and implementation of the Impact Strategy of the organisation. A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert. Person specification Qualifications criteria: The right to work in the UK. University degree or equivalent experience in a relevant field of quantitative or social research. We are looking for some of the following attributes, though you might be more experienced in some areas than others: Excellent project management and project sponsor skills and experience, able to juggle multiple complex projects that are cross-organisational and manage external stakeholders. Able to manage other experts and get the best from them drawing from an interdisciplinary approach to your work. Enjoys leading a team, supporting development of manager skills and capabilities. Understands how a theory of change drives the development of delivery and is able to apply this to new modes of operations. Strong logical reasoning, able to break processes into logical steps and understands how to maintain excellent data management practices. A confident user of databases able to utilise the data it holds to generate insights for the SMT. Champion good data governance in collaboration with the Data Manager. Experience of Salesforce CRM would be desirable but not essential. Very familiar with the principles of evaluation and how to design evaluations to produce meaningful and reliable insights. This includes qualitative and quantitative activities. Experience of working with external partners to evaluate work. Experience of developing pilots or start-up scale organisations would be desirable but is not essential. Strong numerical skills, able to conduct diagnostic and predictive analysis of quantitative data sets. Strong written communication and research skills, able to produce clear and jargon-free reports and summaries that synthesise qualitative trends. Strong change management skills and experience, ensuring innovations are launched and embedded successfully. Able to plan at a strategic level, factoring in external environment trends, financial limitations and scalable solutions. In addition, the job holder is expected to substantially demonstrate the four competencies in our competencies framework at the Head of Level. You will be likely be more successful in this role if you have: Experience working in the charity sector.