Royal Berkshire Fire & Rescue Service

Benefits: Salary: £28,865- £36,937 per annum (once competent) Rota Pattern: 42-hour week across 4 days, comprising of 2-day shifts (09:00 - 18:00) and 2-night shifts (18:00 - 09:00), followed by 4 days off Location Service Headquarters, Calcot, Reading Onsite gym, parking facilities, Benenden Health (discretionary private healthcare), My Lifestyle employee discount scheme, Blue Light Card and a Local Government Pension Scheme are available About the role: The Thames Valley Fire Control Service (TVFCS) is a collaboration between Royal Berkshire Fire Authority, Oxfordshire County Council and Buckinghamshire and Milton Keynes Fire Authority. We are inviting applicants for the role of a Fire Control Operator to join the team. This is a vital position within TVFCS. You will be supporting callers with a wide range of incidents as calls to fires are only a small part of our job. As a Fire Control Operator, you will: • Receive and handle 999 emergency calls • Gather and process critical information from callers • Support callers during a wide range of incidents, including fires, road traffic collisions, chemical spills, flooding, and rescues You will evaluate the situation, decide on the best course of action and mobilise resources in line with the incident using our command-and-control system to communicate to the fire appliances, stations and officers passing on the information gathered from members of the public or other agencies. Ask yourself the following: • Are you genuinely interested in people? • Are you someone that others see as dependable? • Can you get on with people from different cultures and backgrounds? • Can you work as part of a close-knit team, and be able to react quickly when given direction from other team members? • Are you able to work calmly, respond positively and work effectively when under pressure? • Can you think on your feet and solve problems, multi- task and communicate quickly and clearly? • Are you someone who can cope with routine, as well as changing demands? • Do you have the sensitivity to deal with members of the public when they are distressed, confused and unsure of where they are? • Are you committed to maintaining and developing your skills? • Can you take responsibility for representing the Service when you are at work and when you are not? • Are you prepared to work days, nights, evenings, weekends, and public holidays, including Christmas Day? • Do you have a confident telephone manner and good IT skills? Essential requirements include: • GCSEs in English and Mathematics (A C or equivalent) The key focus of this role (knowledge, skills and experience) • Effective and confident written and oral communications • Able to work calmy under pressure • Able to prioritise tasks appropriately • Effective communicator with strong telephone and IT skills • Flexible attitude and able to work, days, nights, weekend and public holidays Application and selection process The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached. The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process. Application and Selection Process We are recruiting for fixed-term contracts and creating a pool of candidates for future vacancies. Applicants will be expected to detail their personal skills, qualities and attributes against the Job Profile/Person Specification. Please see the link to the Job Profile/Person Specification on application. Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy. For further details about the role please contact Julie Summers, Station Manager Control at (url removed) to arrange an informal discussion. If you have any queries about the application process or to discuss any adaptations or adjustments, we can make to assist you in your application or with our promotion process please contact Amanda Gavin at (url removed) or by phone (phone number removed) for an informal discussion. Please note we do not accept applications via Agencies or CV s without an accompanying application form. Closing date for applications is 17 February 2026 at 17:00 hours Initial selection assessments for accuracy and speed in typing will be on-line during week commencing 23 February 2026. Successful candidates will then be invited to complete further typing tests / teamwork assessment on-site and to visit the Control room at 09:30hrs on 2 March 2026. If successful after full completion of all the above, interviews will take place between 13 to 20 March 2026. Medicals will be carried out after successful interview dates TBC. Anticipated first start date: End of April 2026 (dates to be confirmed). Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Please view Applicant Privacy Statement on application Our Commitments: Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work. Simply: The communities we serve are varied and diverse, we should be too. All applications are considered on merit alone. We are a Disability Confident Leader if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme). To find out more: Equality, Diversity and Inclusion Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment. Please view our Safer Recruitment Statement on application.

Protection Hub Manager Benefits: Salary: £52,413 - £57,836 per annum, Grade 7 Hours: Full Time - 37 hours per week Locatio n - Service Headquarters, Calcot, Reading Excelle nt annual leave allowance of 30 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available About the role: An exciting opportunity has arisen for a Protection Hub Manager to join click apply for full job details

Protection Hub Manager Benefits: Salary: £52,413 - £57,836 per annum, Grade 7 Hours: Full Time - 37 hours per week Locatio n Service Headquarters, Calcot, Reading Excelle nt annual leave allowance of 30 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available About the role: An exciting opportunity has arisen for a Protection Hub Manager to join the Protection function within Royal Berkshire Fire and Rescue Service (RBFRS) . Following a recent departmental restructure, we are seeking an experienced and collaborative leader to join our Protection Management team. Working alongside fellow managers, you will help provide strategic direction, professional leadership, and operational oversight across all elements of the Protection function. This role carries significant responsibility for leading and ensuring a consistent approach to managing Protection activities across the East and West Hubs, ensuring activities are prioritised appropriately with suitable assurance and reporting processes in place. About you: Working closely with the Protection Group Manager and the wider management team, you will help ensure that work is prioritised effectively, aligned with organisational objectives, risk, and statutory duties. A crucial part of the role will be liaising with external partners to ensure a coordinated approach to managing the risk of unsafe buildings requiring remediation. This is to be done through regular engagement with Local Authorities and representatives from the Ministry of Housing, Communities and Local Government (MHCLG). At RBFRS, you will join a committed and high-performing leadership team. We are looking for someone who will actively demonstrate and promote behaviours aligned with the Job Profile and our Behavioural Competency Framework , and who shares our commitment to delivering excellent public service. The key focus of this role (Key Responsibilities and Deliverables) is: Work alongside the GM Protection to develop a professional organisational culture within the Protection function, ensuring effective collaboration with other key stakeholders across the service recognising the key links to protection risk and Firefighter safety. Lead, coordinate and be accountable for Hub protection activities, ensuring activities are prioritised against risk and organisational objectives. Manage the use and allocation of uplift grant funding appropriately, providing suitable budget returns to central government with a clear audit of spending and compliance with grant conditions. Establish, develop and maintain relationships and partnerships with both internal and external stakeholders, partners and agencies at local, regional and national levels to deliver the Service s strategies, purpose and aims. Manage the allocation of work to support multi-disciplinary teams for the Building Regulator (BSR). Including the management of BSR grant funding through effective budget management. Ensure robust enforcement of the Fire Safety Order 2005 and Fire Safety England Regulations 2022, including legal proceedings, to uphold public safety and regulatory integrity. Key role requirements (knowledge, skills and experience): A sound understanding of Fire Safety processes, procedures and sector challenges. Minimum level 4 Diploma in Fire Safety. Strong stakeholder management skills. Excellent communication skills, both written and verbal. Able to produce management reports and manager and monitor budgets. See Job profile for further information. Application and selection process The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached . The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process. If you are interested in applying for this position, click Apply Now. Please see the link to the Job Profile/Person Specification . Assessment process If shortlisted for interview: you will be required to deliver a 15-minute presentation on How you would prioritise and manage the demands of the built environment within Royal Berkshire . Appointment is conditional upon undertaking a, Enhanced with Barred List(s) Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy. For further details about the role please contact David Crease, Area Manager, Prevention and Protection at (url removed) to arrange an informal discussion. If you have any queries about the application process or to discuss any adaptations or adjustments, we can make to assist you in your application or with our promotion process please contact Amanda Gavin at (url removed) or by phone for an informal discussion. Please note we do not accept applications via Agencies or CV s without an accompanying application form. Closing date for applications is 00:00 hours 18 February 2026 It is anticipated that the assessment/interview process will run week commencing 9 March 2026. Anticipated start date: ASAP Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Please view our privacy notice via this link Applicant Privacy Statement Our Commitments: Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work. Simply: The communities we serve are varied and diverse, we should be too. Applications are welcome for job-share or part time arrangements please enquire on application. All applications are considered on merit alone. We are a Disability Confident Leader if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Offer of an Interview Scheme (formerly known as the Guaranteed Interview Scheme). Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment.