Cats Protection

Team: Retail Location: Caernarfon Work pattern: 21 hours on a rota basis (to include weekends) Salary: Up to £14,018.52 per annum Contract: Permanent We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details

Team: Retail Location: Midsommer Norton (this is not a remote based role) Work pattern: 17.5 hours per week, the team are currently working Monday to Friday, this may change in the future Salary: Up to £11,682.10 per year Contract: 9 month fixed term contract We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Retail Online Hub Assistant: process and list donations on the donated online hub operation to maximize our donated online income stream work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience About the Retail team: we currently operate 75+ shops across the country and an online trading operation for new and donated goods retail and trading play a key role in growing income and introducing new audiences to Cats Protection. What we re looking for in our Retail Online Hub Assistant: experience of listing and selling items on online platforms (Professional or personal). good IT skills and confident using MS Office (Word, Excel, Outlook). ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation. self-motivated with a flexible, positive, and resilient attitude. What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 17th April 2026 Virtual interview date: TBC Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: anonymised application form virtual interview Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Team: Retail Location: Headingley, Leeds Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £9,345.86 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details

Team: Retail Location: Coulsdon Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £9,345.68 per annum + £724.80 London Weighting Contract: Permanent We are the UKs largest cat welfare charity click apply for full job details

Team: Retail Location: Newquay, Cornwall Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £9,345.68 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details

Team: Retail Location: Worthing Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £9,345.68 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details

Team: Retail Location: Eastbourne Work pattern: 37.5 hours on a rota basis (to include weekends) Salary: Starting salary of £25,644 per annum Contract: Permanent Please note, we are also open to candidates who would prefer to carry out the role as 4 days per week, salary would be pro rata'd click apply for full job details

Team: Supporter Services Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required) Work pattern: 35 hours per week Salary: Up to £33,994.86 per annum Contract: Fixed term for 12 months We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Income Processing Team Leader To lead the team of Income Processing Advisors who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records. This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers. About the Supporter Services team: Supporter Services is part of the Cats Protection Marketing & Income Generation directorate, and includes the Income Processing, Supporter Care, and Gift Aid teams We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. Queries are received by telephone, email and post We currently have a team of 11 What we re looking for in our Income Processing Team Leader: Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies Experience of working in an income processing role, preferably within a fundraising environment Experience of developing, monitoring and maintaining recording systems and procedures IT literate proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar Knowledge of fundraising activities What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 5th May Virtual interview date: Week commencing 18th May 2026 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: Anonymised application form Virtual interview via Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.