Succeed Recruitment Solutions

We re on the lookout for customer-focused, Travel Reservations Consultant to join our client s growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips this could be your perfect role! Based in our client's super smart West London office, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets. This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £32k plus bonus and industry benefits such as familiarisation trips and other industry incentives. This is a hybrid role, with a requirement of 3 days in the office, 2 from home. Hours of operation are between Mon - Sat 9am - 6pm. If you re interested in finding out more, please apply online. Role of Travel Reservations Consultant: Handle customer enquiries efficiently, professionally and in line with SLAs. Provide accurate general and destination-specific travel advice for worldwide and European travel products. Organise and cost complex travel itineraries, ensuring all customer requirements are met. Deliver an exceptional customer experience on every interaction. Maximise sales potential on all calls by offering relevant ancillary products and services Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings. Maximise sales potential on all calls by offering relevant ancillary products and services. Promote current campaigns, monthly incentives and other incentive programs. Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions. Resolve booking issues efficiently while maintaining customer satisfaction and retention. Perform general administrative duties related to reservations and call handling. Skills required for the role: Previous travel sales experience - essential Working knowledge of a GDS - Amadeus or Galileo / Travelport - essential Excellent worldwide destination and airline knowledge Good attention to detail and administration skills Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you re interested in learning more about this Travel Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We re on the lookout for customer-focused, Travel Reservations Consultant to join our client s growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips this could be your perfect role! In this fully homebased role, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets. This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £32k plus bonus and industry benefits such as familiarisation trips and other industry incentives. Hours of operation are between Mon - Sat 9am - 6pm. If you re interested in finding out more, please apply online. Role of Travel Reservations Consultant: Handle customer enquiries efficiently, professionally and in line with SLAs. Provide accurate general and destination-specific travel advice for worldwide and European travel products. Organise and cost complex travel itineraries, ensuring all customer requirements are met. Deliver an exceptional customer experience on every interaction. Maximise sales potential on all calls by offering relevant ancillary products and services Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings. Maximise sales potential on all calls by offering relevant ancillary products and services. Promote current campaigns, monthly incentives and other incentive programs. Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions. Resolve booking issues efficiently while maintaining customer satisfaction and retention. Perform general administrative duties related to reservations and call handling. Skills required for the role: Previous travel sales experience - essential Working knowledge of a GDS - Amadeus or Galileo / Travelport - essential Excellent worldwide destination and airline knowledge Good attention to detail and administration skills Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you re interested in learning more about this Travel Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Are you passionate about travel and creating unforgettable experiences? We re currently recruiting for exciting new Travel Consultant opportunities based in Birmingham city centre. This role is perfect for experienced travel professionals who thrive in a customer-focused environment, have excellent destination knowledge, and enjoy building tailor-made itineraries for clients. You ll design and coordinate bespoke travel experiences across the UK, Europe, and worldwide destinations. From the initial enquiry through to travel completion, you ll manage every stage of the customer journey, delivering exceptional service and ensuring each trip runs smoothly. You ll also work alongside trusted suppliers, coordinating transport, accommodation, and excursions while maintaining high service standards throughout. In return, our client can offer highly sociable working hours Monday Friday, a competitive salary up to £29k, bonus structure and other great travel industry benefits. If you re looking to join a growing team where no two days are the same, we d love to hear from you please apply online now! Role of Travel Consultant: Creating and organising bespoke travel itineraries Advising clients on destinations, travel plans, and cultural experiences Coordinating bookings for hotels, transport, and activities Building strong, long-term client relationships to encourage repeat business Managing payments, booking administration, and travel documentation Supporting with unexpected travel issues and participating in the out-of-hours rota when required Skills required for the role: Previous experience within the travel industry Strong worldwide geographical knowledge Excellent communication and customer service skills High attention to detail and strong organisational ability Confident IT skills Flexible, enthusiastic, and proactive approach If you re interested in learning more about this Travel Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day-to-day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively. Quality checking all the booking elements prior to sending out booking confirmations including correct deposits taken & booking documents have been issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary up to £27k DOE plus excellent benefits, so if this role is of interest to you, please apply online. Please note - this role offers working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday. Role of Travel Administration Executive: Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation has been issued accurately Amend and update existing bookings as required Support the loading of bookings during peak sales periods Process and chase tickets, maintaining accurate and up-to-date ticket reports Review confirmation and cancellation invoices for accuracy Issue documentation to customers in a timely and accurate manner Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner Manage after-sales processes, including amendments, refunds and callbacks Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent Provide support with incentive and commission queries, including investigation where required Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations Represent the business at conferences and events on an ad hoc basis, where required Skills required for the role: Experience gained within a similar travel admin or travel advisor role Working well on your own initiative, and as a team player Strong attention to detail and to be able to work in a busy environment, working under pressure PC literate and ability to use reservations and website booking systems to download and process bookings. If you re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now! Not for you? Then please visit our website to see view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

We re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client's ticketing team, to include building relationships with GDS providers and driving their aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary up to £45k DOE (location dependent) plus benefits. If this role is of interest to you, please apply online. Role of Ticketing Manager: The main aspect of the role will be to oversee the ticket department on a daily basis. Queue management ensure all q s are kept up to date including: schedule changes, general, web, re-issues and q s are checked at the end of the day to ensure everything has been actioned for that day. Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes. Ensure tickets/re-issues are issued within the deadlines TINS reports are actioned daily, along with system interfacing monitored. Assist with GDS Relationship at operational level. Specialist Fare Management, to include cruise fares, NDC , I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL. Manage ADM & ACM process from start to finish. In conjunction with the training department conduct and help to co-ordinate airline training for reservations team. Manage relationships with E sales customers. Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed. Cover the OOH emergency line as part of a rota. Skills required for the role: Solid worldwide travel industry knowledge Excellent airline and fares knowledge GDS proficient Good communication skills Good attention to detail Strong customer focus Project Management and analytical kills If you re interested in learning more about this Ticketing Manager opportunity, press the apply online button now! Not for you? Then please visit our website to see details of the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contant Centre jobs