Succeed Recruitment Solutions

Join our award-winning client as a Travel Operations Executive! If you're a proven multi-tasker with exceptional attention to detail and the desire to ensure your customers experience their perfect trip, we'd love to hear from you! The successful candidate will play a key role in contributing to the smooth-running of the Operations department, with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to customers and maintaining professional working relationships with supplier partners. This is a fantastic opportunity for those with previous experience gained within the travel sector and our client can offer a competitive salary up to £27k and other great travel industry benefits. This is a hybrid role, with two days in the office and three from home and the hours of work are 9am - 5.30pm. If this role is of interest to you, please apply online. Role of Travel Operations Executive: Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email Skills required for the role: Operations experience gained within a travel agency/tour ops environment Excellent interpersonal communication skills and a high level of professionalism An eye for a sale and ability to convert customer enquiries into confirmed bookings Strong problem-solving capabilities A methodical and conscientious approach to all tasks Excellent organisation and time management skills Attention to detail and a high level of numeracy A preparedness to work outside normal office hours If you re interested in learning more about this Travel Operations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

We have an exceptional opportunity for a highly organised and commercially aware Operations Manager to join a leading, luxury travel organisation in Greater Manchester. The successful candidate will oversee the end-to-end coordination of luxury rail journeys and associated land arrangements and the role is central to ensuring every guest movement, supplier interaction, hotel booking, tour programme and operational detail is delivered seamlessly, accurately, and to the highest standard. They will act as the operational link between reservations, tour leaders, suppliers, hotels, transport providers, finance, and onboard teams, ensuring all pre-tour, live-tour, and post-tour requirements are managed with precision. This role would suit a proactive and detail-driven operations professional who thrives in a premium travel environment and enjoys bringing structure, accuracy, and calm control to complex itineraries. The ideal candidate will be confident working across multiple departments, comfortable dealing with high-value guest arrangements, and committed to delivering a seamless operational experience from planning through to post-tour reconciliation. This is an exciting opportunity to advance your career with a successful and rapidly growing luxury travel organisation. In return, our client offers a highly competitive salary, excellent benefits and the chance to be part of a dynamic and thriving team. If you're ready for your next challenge and have the skills, experience and passion we're looking for, we'd love to hear from you! Role of Operations Manager Luxury Rail & Tour Operations: Logistics and Tour Coordination: Voucher management: Prepare, issue, and manage all transfer and tour vouchers Programme confirmation: Reconfirm tour programmes, timings, guide arrangements, and transport logistics with local suppliers Hotel and rooming list coordination: Prepare and send accurate rooming lists to partner hotels within agreed deadlines Confirm room requirements, including pre-tour and post-tour nights Monitor hotel contracts, release dates, attrition deadlines, and cancellation terms Build strong supplier relationships and negotiate competitive rates, favourable terms, and service improvements where appropriate. Live operational support: Act as a key contact point for suppliers and internal teams, managing last-minute changes Pre-Tour Planning and Guest Documentation: Guest manifest management: Prepare and distribute accurate master passenger manifests Tour documentation: Coordinate the preparation, printing, and delivery of onboard packs, cabin allocations and guest itineraries Passport and compliance checks Financial and Administrative Oversight: Invoice management: Proactively obtain invoices from hotels, transport providers, guides, and local suppliers Billing accuracy: Check supplier invoices against confirmed guest numbers, issued vouchers, contracted rates, and services delivered Post-tour reconciliation: Work with the Finance team to complete post-tour reconciliations, resolve discrepancies, and close out trip accounts accurately Cost control: Maintain tour cost control procedures, update operational spreadsheets, monitor variances, and support budget discipline across each journey Skills required for the role: Strong experience in travel, tour operations, rail, hospitality, events, or complex logistics coordination. Excellent attention to detail, with the ability to manage multiple moving parts and competing deadlines. Confident supplier management and negotiation skills. Commercial awareness and experience supporting cost control, invoice checking, or budget reconciliation. Clear and professional communication skills, both written and verbal. Calm, solutions-focused approach when dealing with last-minute operational changes. High level of discretion and professionalism when handling guest information, VIP requirements, and sensitive travel details. If you re interested in learning more about this Operations Manager Luxury Rail & Tour Operations role, please apply online. Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We re looking for an experienced Operations Manager to lead, manage and optimise the day-to-day operational performance, with full accountability for sales delivery, operational efficiency, after-sales service and ticketing accuracy within a call-centre based tour operator environment. The successful candidate will be responsible for driving sales performance, maximising conversion, managing departmental KPIs, and ensuring high standards across the full customer lifecycle from initial enquiry through to post-sale support and ticketing. The role also carries responsibility for operational crisis management, incident response and business continuity, ensuring minimal disruption to customers, revenue and brand reputation. This is a fantastic opportunity to join a leading Tour Operator in a fast paced and extremely varied role and on offer is a competitive salary up to £48,000, plus excellent benefits. If this role is of interest to you, please apply online. Role of Operations Manager: Oversee the daily operational performance of: Sales, After-Sales / Customer Service, Sales Support, Offline Support, Ticketing & Processing, Administration Own and drive overall sales performance across the Sales Department. Ensure sales managers actively manage conversion rates, call quality, productivity and revenue per call. Ensure after-sales teams deliver a high standard of customer service and issue resolution. Oversee ticketing and processing accuracy, timeliness and compliance. Conduct monthly performance reviews with Operational Department Managers. Drive a performance-led culture with clear accountability and ownership. Support training delivery, coaching and ongoing development across teams. Produce and analyse weekly and monthly management reports Act as the senior operational lead during crises, including supplier failure, flight disruptions, system outages, high-volume customer incidents, regulatory issues or reputational risk Skills required for the role: Travel industry experience essential Strong commercial and sales-driven leadership Proven experience managing performance in a call-centre environment Excellent decision-making and problem-solving ability, including under pressure Strong analytical, reporting and forecasting skills Confident communicator at all levels Ability to coach, motivate and hold managers accountable Strong planning, prioritisation and time management High attention to detail and process discipline Influential leadership and stakeholder management Training, coaching and development capability If you re interested in learning more about this Operations manager role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

We're looking for Tailor-made Travel Experts as we recruit for an ambitious, independent travel specialist who focuses on delivering exceptional experiential trips to discerning clients in the UK and US markets. This is an exciting opportunity for experienced travel sales professionals with proven expertise in tailor-made holidays and in particular, to African and South American destinations. You'll work both independently and as part of a supportive team, managing the complete sales cycle from initial enquiry through to confirmed booking. You'll create bespoke wildlife, wilderness, and soft adventure travel experiences whilst delivering exceptional, personalised customer service to our client s high-value clientele. This is more than just a sales role our client is looking for candidates who will bring fresh ideas and suggestions and play an active part in shaping their wonderful company, now and in the future. On offer is a competitive salary up to £40k plus a generous bonus structure and excellent benefits. Core hours for the role are Mon Fri 9am 5.30pm, however some flexibility will be required on occasion outside this. This is a fantastic opportunity to join an ambitious independent travel company in a fully remote role, offering specialist focus whilst working with high value clients, so if this role is of interest to you, please apply online. Role of Tailor-made Travel Expert: Managing inbound sales enquiries from initial contact through to booking confirmation Proactive follow-up of enquiries and conversion to confirmed bookings Creating detailed, bespoke travel proposals tailored to individual client requirements Providing expert destination advice and itinerary planning Building and maintaining strong private client relationships through personal touchpoints Encouraging repeat business and referrals through exceptional service Achieving and exceeding monthly and annual sales targets Building relationships with ground operators, DMCs, and travel partners Participating in familiarisation trips to enhance destination knowledge Contributing to marketing initiatives, content creation, and social media Handing over to admin and accounts team once booking is converted - no ongoing admin required Skills required for the role: Significant experience within a similar tailor-made travel expert role Extensive personal travel experience across South America and/or Africa Deep knowledge of wildlife experiences, wilderness adventures, soft adventure activities, and expedition travel Understanding of ground operators, lodges, camps, and specialist travel providers across the continent Proven track record in successful travel sales with demonstrable results and conversion rates Experience handling high-value bookings Ability to manage consultative sales processes with extended sales cycles Track record of achieving and exceeding sales targets Experience creating detailed, bespoke travel proposals and itineraries Ability to build and maintain private client relationships through personal touchpoints If you re interested in learning more about this Tailor-made Travel Expert role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We're looking for Tailor-made Travel Experts as we recruit for an ambitious, independent travel specialist who focuses on delivering exceptional experiential trips to discerning clients in the UK and US markets. This is an exciting opportunity for experienced travel sales professionals with proven expertise in tailor-made holidays and in particular, to African and South American destinations. You'll work both independently and as part of a supportive team, managing the complete sales cycle from initial enquiry through to confirmed booking. You'll create bespoke wildlife, wilderness, and soft adventure travel experiences whilst delivering exceptional, personalised customer service to our client s high-value clientele. This is more than just a sales role our client is looking for candidates who will bring fresh ideas and suggestions and play an active part in shaping their wonderful company, now and in the future. On offer is a competitive salary up to £40k plus a generous bonus structure and excellent benefits. Core hours for the role are Mon Fri 9am 5.30pm, however some flexibility will be required on occasion outside this. This is a fantastic opportunity to join an ambitious independent travel company in a fully remote role, offering specialist focus whilst working with high value clients, so if this role is of interest to you, please apply online. Role of Tailor-made Travel Expert: Managing inbound sales enquiries from initial contact through to booking confirmation Proactive follow-up of enquiries and conversion to confirmed bookings Creating detailed, bespoke travel proposals tailored to individual client requirements Providing expert destination advice and itinerary planning Building and maintaining strong private client relationships through personal touchpoints Encouraging repeat business and referrals through exceptional service Achieving and exceeding monthly and annual sales targets Building relationships with ground operators, DMCs, and travel partners Participating in familiarisation trips to enhance destination knowledge Contributing to marketing initiatives, content creation, and social media Handing over to admin and accounts team once booking is converted - no ongoing admin required Skills required for the role: Significant experience within a similar tailor-made travel expert role Extensive personal travel experience across South America and/or Africa Deep knowledge of wildlife experiences, wilderness adventures, soft adventure activities, and expedition travel Understanding of ground operators, lodges, camps, and specialist travel providers across the continent Proven track record in successful travel sales with demonstrable results and conversion rates Experience handling high-value bookings Ability to manage consultative sales processes with extended sales cycles Track record of achieving and exceeding sales targets Experience creating detailed, bespoke travel proposals and itineraries Ability to build and maintain private client relationships through personal touchpoints If you re interested in learning more about this Tailor-made Travel Expert role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We're looking for Tailor-made Travel Experts as we recruit for an ambitious, independent travel specialist who focuses on delivering exceptional experiential trips to discerning clients in the UK and US markets. This is an exciting opportunity for experienced travel sales professionals with proven expertise in tailor-made holidays and in particular, to African and South American destinations. You'll work both independently and as part of a supportive team, managing the complete sales cycle from initial enquiry through to confirmed booking. You'll create bespoke wildlife, wilderness, and soft adventure travel experiences whilst delivering exceptional, personalised customer service to our client s high-value clientele. This is more than just a sales role our client is looking for candidates who will bring fresh ideas and suggestions and play an active part in shaping their wonderful company, now and in the future. On offer is a competitive salary up to £40k plus a generous bonus structure and excellent benefits. Core hours for the role are Mon Fri 9am 5.30pm, however some flexibility will be required on occasion outside this. This is a fantastic opportunity to join an ambitious independent travel company in a fully remote role, offering specialist focus whilst working with high value clients, so if this role is of interest to you, please apply online. Role of Tailor-made Travel Expert: Managing inbound sales enquiries from initial contact through to booking confirmation Proactive follow-up of enquiries and conversion to confirmed bookings Creating detailed, bespoke travel proposals tailored to individual client requirements Providing expert destination advice and itinerary planning Building and maintaining strong private client relationships through personal touchpoints Encouraging repeat business and referrals through exceptional service Achieving and exceeding monthly and annual sales targets Building relationships with ground operators, DMCs, and travel partners Participating in familiarisation trips to enhance destination knowledge Contributing to marketing initiatives, content creation, and social media Handing over to admin and accounts team once booking is converted - no ongoing admin required Skills required for the role: Significant experience within a similar tailor-made travel expert role Extensive personal travel experience across South America and/or Africa Deep knowledge of wildlife experiences, wilderness adventures, soft adventure activities, and expedition travel Understanding of ground operators, lodges, camps, and specialist travel providers across the continent Proven track record in successful travel sales with demonstrable results and conversion rates Experience handling high-value bookings Ability to manage consultative sales processes with extended sales cycles Track record of achieving and exceeding sales targets Experience creating detailed, bespoke travel proposals and itineraries Ability to build and maintain private client relationships through personal touchpoints If you re interested in learning more about this Tailor-made Travel Expert role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We're looking for Tailor-made Travel Experts as we recruit for an ambitious, independent travel specialist who focuses on delivering exceptional experiential trips to discerning clients in the UK and US markets. This is an exciting opportunity for experienced travel sales professionals with proven expertise in tailor-made holidays and in particular, to African and South American destinations. You'll work both independently and as part of a supportive team, managing the complete sales cycle from initial enquiry through to confirmed booking. You'll create bespoke wildlife, wilderness, and soft adventure travel experiences whilst delivering exceptional, personalised customer service to our client s high-value clientele. This is more than just a sales role our client is looking for candidates who will bring fresh ideas and suggestions and play an active part in shaping their wonderful company, now and in the future. On offer is a competitive salary up to £40k plus a generous bonus structure and excellent benefits. Core hours for the role are Mon Fri 9am 5.30pm, however some flexibility will be required on occasion outside this. This is a fantastic opportunity to join an ambitious independent travel company in a fully remote role, offering specialist focus whilst working with high value clients, so if this role is of interest to you, please apply online. Role of Tailor-made Travel Expert: Managing inbound sales enquiries from initial contact through to booking confirmation Proactive follow-up of enquiries and conversion to confirmed bookings Creating detailed, bespoke travel proposals tailored to individual client requirements Providing expert destination advice and itinerary planning Building and maintaining strong private client relationships through personal touchpoints Encouraging repeat business and referrals through exceptional service Achieving and exceeding monthly and annual sales targets Building relationships with ground operators, DMCs, and travel partners Participating in familiarisation trips to enhance destination knowledge Contributing to marketing initiatives, content creation, and social media Handing over to admin and accounts team once booking is converted - no ongoing admin required Skills required for the role: Significant experience within a similar tailor-made travel expert role Extensive personal travel experience across South America and/or Africa Deep knowledge of wildlife experiences, wilderness adventures, soft adventure activities, and expedition travel Understanding of ground operators, lodges, camps, and specialist travel providers across the continent Proven track record in successful travel sales with demonstrable results and conversion rates Experience handling high-value bookings Ability to manage consultative sales processes with extended sales cycles Track record of achieving and exceeding sales targets Experience creating detailed, bespoke travel proposals and itineraries Ability to build and maintain private client relationships through personal touchpoints If you re interested in learning more about this Tailor-made Travel Expert role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

We're excited to be recruiting on behalf of a prestigious luxury travel company based in Greater Manchester, for a Sales Support Executive to join their team during an exciting period of business transformation. This is a fantastic opportunity to work with a premium travel brand renowned for delivering exceptional experiences to discerning clients. You'll play a key role in supporting the Sales and Reservations team, ensuring enquiries are handled efficiently, customer data is accurately maintained, and day-to-day operations run smoothly as the business introduces a new reservations and CRM system. On offer is a competitive salary plus excellent benefits and hybrid working available after three months. If you're looking to join a respected luxury travel business and enjoy supporting a high-performing team during an exciting period of change, we'd love to hear from you! Role of Sales Support Executive: Managing and responding to client enquiries via email. Maintaining accurate customer records within CRM and internal systems. Supporting the Sales and Reservations team with administrative tasks. Assisting with quotations, bookings and client follow-up. Supporting data migration and system implementation. Working collaboratively across the business to deliver an outstanding customer experience. Skills required for the role: Highly organised with exceptional attention to detail. A confident written communicator with a customer-first approach. Able to manage multiple priorities in a fast-paced environment. Comfortable using Microsoft Office and CRM or database systems. Proactive, adaptable and keen to learn. Experience within luxury travel, hospitality or another premium service environment. Experience using reservations or CRM systems. If you re interested in learning more about this Luxury Travel Sales Executive role, please apply online. Not for you? Then please visit our website to see details of the other exciting roles we have available. Succeed Recruitment Solutions for the best Travel jobs, Multilingual jobs & Contact Centre jobs

We re on the lookout for customer-focused, Travel Reservations Consultant to join our client s growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips this could be your perfect role! In this fully homebased role, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets. This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives. Hours of operation are between Mon - Sat 9am - 6pm. If you re interested in finding out more, please apply online. Role of Travel Reservations Consultant: Handle customer enquiries efficiently, professionally and in line with SLAs. Provide accurate general and destination-specific travel advice for worldwide and European travel products. Organise and cost complex travel itineraries, ensuring all customer requirements are met. Deliver an exceptional customer experience on every interaction. Maximise sales potential on all calls by offering relevant ancillary products and services Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings. Maximise sales potential on all calls by offering relevant ancillary products and services. Promote current campaigns, monthly incentives and other incentive programs. Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions. Resolve booking issues efficiently while maintaining customer satisfaction and retention. Perform general administrative duties related to reservations and call handling. Skills required for the role: Previous travel sales experience - essential Working knowledge of a GDS would be an advantage Excellent worldwide destination and airline knowledge Good attention to detail and administration skills Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you re interested in learning more about this Travel Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs