Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the IT Helpdesk Officer role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. Skills and experience we're looking for in our IT Helpdesk Officer: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Interviews will be arranged for Wednesday 24th and Friday 26th June onwards. Candidates must be available for these dates. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our IT Helpdesk Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 12, 2026
Full time
Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the IT Helpdesk Officer role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. Skills and experience we're looking for in our IT Helpdesk Officer: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Interviews will be arranged for Wednesday 24th and Friday 26th June onwards. Candidates must be available for these dates. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our IT Helpdesk Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Trainee Project/Young Person's/Floating Support Worker to join our experienced and committed teams based in London. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £28,860, increasing at 6 months to £29,822.40 (and then further increases. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Trainee Project/Young Person's/Floating Support Worker role: This is your chance to begin a career that changes lives starting with your own. At Single Homeless Project (SHP), we believe in developing new talent and giving you everything you need to thrive in the homelessness sector. You will be part of a mission that helps people across London in Lewisham, Camden, Islington and Leyton move from crisis to stability and towards a life they can truly enjoy. From day one, you will be supported by experienced colleagues and immersed in a training programme designed to give you the skills, confidence and knowledge to succeed. As a Trainee Project Worker/Young Person's Worker, you will be based within a project team, working directly with clients or young people to build trust, create safety and support meaningful progress. You will help people settle into the service, engage with support, develop practical life skills, manage day-to-day challenges and take steps towards greater independence. Whether you are supporting adults or young people, you will play an important role in creating a consistent, encouraging environment where people feel listened to, respected and able to move forward. As a Trainee Floating Support Worker, you will travel across London to meet clients in their homes and communities, tackling housing issues, supporting health and wellbeing, and helping them achieve personal goals. The work is varied, fast-paced and deeply rewarding, with every shift whether early mornings, late evenings, weekends or bank holidays bringing the chance to see real change happen. In return, you will be part of a comprehensive and engaging Trainee Programme, with support around you from day one. You will learn through trainee-specific workshops, formal training, reflective practice, service visits and hands-on experience alongside knowledgeable colleagues across SHP. Over the course of the traineeship, which usually runs for up to 9 months with the possibility of fast-track at 6 months, you will build skills in areas such as housing, benefits, mental health, safeguarding and recovery-focused support. As your confidence and practice grows, your salary will increase at six and nine months, recognising your development and achievements as you build a meaningful career helping people move from homelessness and crisis towards safety, stability and independence. We are seeking to recruit a group of trainees to form a cohort starting between August - September. About you: You do not need previous experience in homelessness, supported housing or a formal support role what matters is your passion for people, your values, and the transferable skills you bring from your work, study or life experience. You can build trust with others, listen without judgement and bring patience, empathy and consistency to people who may be facing complex challenges. You are curious, motivated and ready to learn open to feedback, willing to ask questions, and excited to build your confidence through training, teamwork and hands-on experience. You bring energy, creativity and a problem-solving mindset, with the confidence to encourage people to recognise their strengths and take positive steps towards the life they want. You believe people deserve to be treated with dignity, fairness and respect, and you want to be part of work that helps clients feel safer, more hopeful and more in control of their future. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Closing date: Sunday 28th June at Midnight Interview date: Wednesday 8th, Thursday 9th and Friday 10th July online via Microsoft Teams Please note, there will be a second round of interviews for those progressed from our initial first stage interviews in person in an SHP service. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 11, 2026
Full time
Single Homeless Project has an opportunity for a Trainee Project/Young Person's/Floating Support Worker to join our experienced and committed teams based in London. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £28,860, increasing at 6 months to £29,822.40 (and then further increases. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Trainee Project/Young Person's/Floating Support Worker role: This is your chance to begin a career that changes lives starting with your own. At Single Homeless Project (SHP), we believe in developing new talent and giving you everything you need to thrive in the homelessness sector. You will be part of a mission that helps people across London in Lewisham, Camden, Islington and Leyton move from crisis to stability and towards a life they can truly enjoy. From day one, you will be supported by experienced colleagues and immersed in a training programme designed to give you the skills, confidence and knowledge to succeed. As a Trainee Project Worker/Young Person's Worker, you will be based within a project team, working directly with clients or young people to build trust, create safety and support meaningful progress. You will help people settle into the service, engage with support, develop practical life skills, manage day-to-day challenges and take steps towards greater independence. Whether you are supporting adults or young people, you will play an important role in creating a consistent, encouraging environment where people feel listened to, respected and able to move forward. As a Trainee Floating Support Worker, you will travel across London to meet clients in their homes and communities, tackling housing issues, supporting health and wellbeing, and helping them achieve personal goals. The work is varied, fast-paced and deeply rewarding, with every shift whether early mornings, late evenings, weekends or bank holidays bringing the chance to see real change happen. In return, you will be part of a comprehensive and engaging Trainee Programme, with support around you from day one. You will learn through trainee-specific workshops, formal training, reflective practice, service visits and hands-on experience alongside knowledgeable colleagues across SHP. Over the course of the traineeship, which usually runs for up to 9 months with the possibility of fast-track at 6 months, you will build skills in areas such as housing, benefits, mental health, safeguarding and recovery-focused support. As your confidence and practice grows, your salary will increase at six and nine months, recognising your development and achievements as you build a meaningful career helping people move from homelessness and crisis towards safety, stability and independence. We are seeking to recruit a group of trainees to form a cohort starting between August - September. About you: You do not need previous experience in homelessness, supported housing or a formal support role what matters is your passion for people, your values, and the transferable skills you bring from your work, study or life experience. You can build trust with others, listen without judgement and bring patience, empathy and consistency to people who may be facing complex challenges. You are curious, motivated and ready to learn open to feedback, willing to ask questions, and excited to build your confidence through training, teamwork and hands-on experience. You bring energy, creativity and a problem-solving mindset, with the confidence to encourage people to recognise their strengths and take positive steps towards the life they want. You believe people deserve to be treated with dignity, fairness and respect, and you want to be part of work that helps clients feel safer, more hopeful and more in control of their future. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Closing date: Sunday 28th June at Midnight Interview date: Wednesday 8th, Thursday 9th and Friday 10th July online via Microsoft Teams Please note, there will be a second round of interviews for those progressed from our initial first stage interviews in person in an SHP service. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Philanthropy and Major Gifts Officer ? to join the team in Kings Cross (Hybrid Working). You will join us on a full-time, permanent basis, working 37.5 hours, and in return, you will receive a competitive salary starting at £34,127 and rising incrementally to £36,947 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Philanthropy and Major Gifts Officer role: This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence. You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support. Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. About you as our Philanthropy and Major Gifts Officer: You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support. You re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact. You re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results. You re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems. You re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. Suitable candidates will be invited to a second stage interview. This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Philanthropy and Major Gifts Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 11, 2026
Full time
Single Homeless Project has an opportunity for a Philanthropy and Major Gifts Officer ? to join the team in Kings Cross (Hybrid Working). You will join us on a full-time, permanent basis, working 37.5 hours, and in return, you will receive a competitive salary starting at £34,127 and rising incrementally to £36,947 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Philanthropy and Major Gifts Officer role: This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence. You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support. Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. About you as our Philanthropy and Major Gifts Officer: You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support. You re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact. You re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results. You re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems. You re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. Suitable candidates will be invited to a second stage interview. This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Philanthropy and Major Gifts Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Night Manager to join our experienced and committed teams based in Camden ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £34,127.11 and rising incrementally to £36,947.49 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Night Manager role: At Camden Young Person s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most. You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe. This is also a role about connection. You ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you ll help build a service where night and day support feels joined up, purposeful and ambitious for young people s futures. About you: You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate. You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting. You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement. You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work. You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 14th June at midnight Interview date: Tuesday 23rd June in person at a Young Person's Service This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Manager - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 11, 2026
Full time
Single Homeless Project has an opportunity for a Night Manager to join our experienced and committed teams based in Camden ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £34,127.11 and rising incrementally to £36,947.49 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Night Manager role: At Camden Young Person s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most. You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe. This is also a role about connection. You ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you ll help build a service where night and day support feels joined up, purposeful and ambitious for young people s futures. About you: You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate. You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting. You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement. You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work. You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 14th June at midnight Interview date: Tuesday 23rd June in person at a Young Person's Service This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Manager - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Westminster. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker Complex Needs role: Step into a role where your work matters from the moment you walk through the door. As a Project Worker at our Harrow Road Assessment Hub in Westminster, you ll be part of a fast-paced, highly skilled team supporting people taking their first steps away from rough sleeping and towards safety, stability and the right next move. Westminster has some of the highest levels of rough sleeping in the UK, and this short-stay service offers intensive, person-centred support to people who may be facing crisis, multiple disadvantage and limited routes into accommodation. No two days will look the same. You ll carry out assessments, build trusting relationships, create and review support plans, manage risk, and help people navigate real barriers such as health needs, immigration, welfare benefits, substance use, mental health and access to housing. You ll work closely with outreach teams, local authorities, health services and other partners to support people into safe, appropriate accommodation, whether that means reconnecting them with services in another area or helping them move forward into longer-term support. At Single Homeless Project, we invest in people who want to grow. This role offers a brilliant opportunity to build frontline experience, develop your skills in trauma-informed support and multi-agency working, and progress within a charity that is serious about ending homelessness. If you re looking for a role that will challenge you, stretch you and give you a real sense of purpose, this is a place to start something meaningful. About you: You re someone who can meet people where they are, build trust without judgement, and bring warmth, patience and purpose to people who may have been let down by services before. You have experience supporting people facing homelessness, multiple disadvantage, trauma, mental health needs, substance use or other barriers to safety and stability. You stay steady in busy, unpredictable environments able to think on your feet, manage risk, prioritise well and keep people at the centre of every decision. You communicate with care and confidence, whether you re writing clear case notes, working with partners, or having honest conversations with clients about their next steps. You re ready to work flexibly across early, late and weekend shifts on a rota, bringing reliability, energy and compassion to a service where every day can make a difference. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Closing Date: Sunday 28th June at midnight Interview date: Wednesday 8th July 2026 online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 10, 2026
Full time
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Westminster. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker Complex Needs role: Step into a role where your work matters from the moment you walk through the door. As a Project Worker at our Harrow Road Assessment Hub in Westminster, you ll be part of a fast-paced, highly skilled team supporting people taking their first steps away from rough sleeping and towards safety, stability and the right next move. Westminster has some of the highest levels of rough sleeping in the UK, and this short-stay service offers intensive, person-centred support to people who may be facing crisis, multiple disadvantage and limited routes into accommodation. No two days will look the same. You ll carry out assessments, build trusting relationships, create and review support plans, manage risk, and help people navigate real barriers such as health needs, immigration, welfare benefits, substance use, mental health and access to housing. You ll work closely with outreach teams, local authorities, health services and other partners to support people into safe, appropriate accommodation, whether that means reconnecting them with services in another area or helping them move forward into longer-term support. At Single Homeless Project, we invest in people who want to grow. This role offers a brilliant opportunity to build frontline experience, develop your skills in trauma-informed support and multi-agency working, and progress within a charity that is serious about ending homelessness. If you re looking for a role that will challenge you, stretch you and give you a real sense of purpose, this is a place to start something meaningful. About you: You re someone who can meet people where they are, build trust without judgement, and bring warmth, patience and purpose to people who may have been let down by services before. You have experience supporting people facing homelessness, multiple disadvantage, trauma, mental health needs, substance use or other barriers to safety and stability. You stay steady in busy, unpredictable environments able to think on your feet, manage risk, prioritise well and keep people at the centre of every decision. You communicate with care and confidence, whether you re writing clear case notes, working with partners, or having honest conversations with clients about their next steps. You re ready to work flexibly across early, late and weekend shifts on a rota, bringing reliability, energy and compassion to a service where every day can make a difference. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Closing Date: Sunday 28th June at midnight Interview date: Wednesday 8th July 2026 online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an exciting opportunity for a Young Person's Worker to join and work in our team based in Camden. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the role: Housing can be the thing that helps a young person breathe again but only when it feels safe, understood and possible to manage. At Camden Young Person s High Support Accommodation, this role will help turn the practical side of housing into something young people can learn from, build confidence in and use as a stepping stone towards independence. As Young Person s Worker Housing Focus, you ll support the smooth running of the accommodation while working directly with young people around the housing responsibilities linked to their stay. This will include move-ins, licence agreements, rent and service charge prompts, repairs, voids, occupancy records, building standards and housing-related actions. You ll work closely with the Service Manager, colleagues, landlords, contractors and internal teams to help keep the service safe, organised and responsive. This is still a relationship-based role at its heart. You ll use trauma informed, psychologically informed and strengths-based approaches to help young people understand expectations, build routines, solve problems and prepare for move-on. At Single Homeless Project (SHP), you ll also be part of a learning culture that values training, development and career growth with opportunities to build your housing knowledge, deepen your practice and grow your confidence in young people s services. About you: You understand that housing work is people work and can help young people build confidence with rent, repairs, licence agreements, routines and shared living expectations. You are organised, proactive and good at keeping practical tasks moving, from records and voids to repairs, building checks and follow-up actions. You can build warm, boundaried relationships with young people, using patience, consistency and clear communication. You are confident working with colleagues, contractors, landlords and partners to solve problems and keep accommodation safe and well managed. You can stay calm in a busy service, use IT systems accurately and spot when something needs to be recorded, followed up or escalated. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important Info: Closing date: Sunday 21st June at midnight Interview date: Monday 30th June in person at a Young Person's Service This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 09, 2026
Full time
Single Homeless Project has an exciting opportunity for a Young Person's Worker to join and work in our team based in Camden. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the role: Housing can be the thing that helps a young person breathe again but only when it feels safe, understood and possible to manage. At Camden Young Person s High Support Accommodation, this role will help turn the practical side of housing into something young people can learn from, build confidence in and use as a stepping stone towards independence. As Young Person s Worker Housing Focus, you ll support the smooth running of the accommodation while working directly with young people around the housing responsibilities linked to their stay. This will include move-ins, licence agreements, rent and service charge prompts, repairs, voids, occupancy records, building standards and housing-related actions. You ll work closely with the Service Manager, colleagues, landlords, contractors and internal teams to help keep the service safe, organised and responsive. This is still a relationship-based role at its heart. You ll use trauma informed, psychologically informed and strengths-based approaches to help young people understand expectations, build routines, solve problems and prepare for move-on. At Single Homeless Project (SHP), you ll also be part of a learning culture that values training, development and career growth with opportunities to build your housing knowledge, deepen your practice and grow your confidence in young people s services. About you: You understand that housing work is people work and can help young people build confidence with rent, repairs, licence agreements, routines and shared living expectations. You are organised, proactive and good at keeping practical tasks moving, from records and voids to repairs, building checks and follow-up actions. You can build warm, boundaried relationships with young people, using patience, consistency and clear communication. You are confident working with colleagues, contractors, landlords and partners to solve problems and keep accommodation safe and well managed. You can stay calm in a busy service, use IT systems accurately and spot when something needs to be recorded, followed up or escalated. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important Info: Closing date: Sunday 21st June at midnight Interview date: Monday 30th June in person at a Young Person's Service This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Service Manager to join our experienced and committed teams based in Camden ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £40,508.79 and rising incrementally to £43,844.03 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Service Manager role: Some services need more than strong management they need a leader who can hold the whole picture, set the standard and keep young people s futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for our Camden Young People s service, you will lead a high support accommodation service made up of 4 units, supporting 31 young people and providing overall leadership to a team of around 20 staff. You ll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations. You ll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways. You ll also play a key role in strengthening partnership working across Camden, including with local authorities, commissioners and partner agencies. From referrals and move-on pathways to Ofsted readiness, data, young people s feedback and continuous improvement, you ll make sure the service is not only well run, but constantly learning, improving and ambitious for the young people it supports. At SHP, you ll also be part of a supportive learning culture, with access to training, development and opportunities to keep growing as a leader while shaping a service that really matters. About you: You bring strong experience managing accommodation-based, residential, youth, housing, social care or similar services, with the confidence to lead a sizeable team and hold service-wide standards. You understand the responsibilities that come with managing a young people s service, including safeguarding, housing management, health and safety, performance, quality and risk. You re confident supporting teams to work with young people facing multiple disadvantage, using trauma informed, psychologically informed and strengths-based practice to shape meaningful, personalised support. You can balance warmth with accountability, creating a team culture where staff feel supported, clear on expectations and able to deliver high-quality work. You build trust quickly with staff, young people and partners, and bring the integrity, curiosity and courage needed to lead a service where people can thrive. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Wednesday 10th June at midnight Interview Date: Thursday 18th June at a Young Person's Service This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Service Manager - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 08, 2026
Full time
Single Homeless Project has an opportunity for a Service Manager to join our experienced and committed teams based in Camden ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £40,508.79 and rising incrementally to £43,844.03 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Service Manager role: Some services need more than strong management they need a leader who can hold the whole picture, set the standard and keep young people s futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for our Camden Young People s service, you will lead a high support accommodation service made up of 4 units, supporting 31 young people and providing overall leadership to a team of around 20 staff. You ll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations. You ll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways. You ll also play a key role in strengthening partnership working across Camden, including with local authorities, commissioners and partner agencies. From referrals and move-on pathways to Ofsted readiness, data, young people s feedback and continuous improvement, you ll make sure the service is not only well run, but constantly learning, improving and ambitious for the young people it supports. At SHP, you ll also be part of a supportive learning culture, with access to training, development and opportunities to keep growing as a leader while shaping a service that really matters. About you: You bring strong experience managing accommodation-based, residential, youth, housing, social care or similar services, with the confidence to lead a sizeable team and hold service-wide standards. You understand the responsibilities that come with managing a young people s service, including safeguarding, housing management, health and safety, performance, quality and risk. You re confident supporting teams to work with young people facing multiple disadvantage, using trauma informed, psychologically informed and strengths-based practice to shape meaningful, personalised support. You can balance warmth with accountability, creating a team culture where staff feel supported, clear on expectations and able to deliver high-quality work. You build trust quickly with staff, young people and partners, and bring the integrity, curiosity and courage needed to lead a service where people can thrive. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Wednesday 10th June at midnight Interview Date: Thursday 18th June at a Young Person's Service This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Service Manager - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has a new opportunity for a Housing Advice Worker to join and work in our team based in Brent, London. You will join us on a full-time, fixed term contract until the end of February 2027. In return, you will receive a competitive salary starting at £29,028.99 and rising incrementally to £31,146.38 per annum (pro rata) . We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Housing Advice Worker role: For someone trying to move forward after contact with the criminal justice system, safe housing can be the turning point that changes everything. As a Housing Advice Worker, you ll be part of Single Homeless Project (SHP s) Pan London Housing Advice and Interventions Service, delivered in partnership with St Mungo s and the Ministry of Justice, helping people on probation find clearer, safer routes away from homelessness and housing crisis. Based in Brent, with work connecting into designated London boroughs, you ll work closely with Probation Services to support clients to sustain their current accommodation or secure new housing where needed. Day to day, you ll hold a caseload, complete strengths-based assessments, explore housing, financial, employment and wider support needs, and build practical plans that turn pressure and uncertainty into clear next steps. You ll also identify risks and safeguarding concerns, keep accurate case records, liaise with housing providers and specialist agencies, and work alongside partners such as probation and police to help people access accommodation and opportunities that are safe, realistic and sustainable. This is a Monday to Friday role in a friendly, supportive and high-performing team that is serious about the difference good housing advice can make. At SHP, you ll be supported to grow your knowledge of housing, homelessness and criminal justice practice, build confidence in multi-agency working, and develop your career in a values-led organisation where your work has real purpose every day. Skills and experience we're looking for in our Housing Advice Worker: You understand that housing advice can be life-changing, and bring either experience in supported housing, floating support or a relevant qualification, alongside a working knowledge of housing legislation. You can hold your nerve when situations are complicated, emotionally charged or fast-moving, keeping people s safety, choices and next steps at the centre. You know how to get things moving through strong partnership work, building the kind of relationships with agencies, services and professionals that open doors for clients. You care about delivering a service that feels human, purposeful and high-quality, where people are informed, respected and supported to take more control of their future. You re organised, self-motivated and ready to manage a varied caseload, balancing competing priorities without losing sight of the person behind each case. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 14th June at midnight Interview date: Tuesday 23rd June online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check and probation vetting to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Housing Advice Worker - we'd like to hear from you! This post will require an Enhanced DBS check to be processed for the successful applicant. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 05, 2026
Contractor
Single Homeless Project has a new opportunity for a Housing Advice Worker to join and work in our team based in Brent, London. You will join us on a full-time, fixed term contract until the end of February 2027. In return, you will receive a competitive salary starting at £29,028.99 and rising incrementally to £31,146.38 per annum (pro rata) . We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Housing Advice Worker role: For someone trying to move forward after contact with the criminal justice system, safe housing can be the turning point that changes everything. As a Housing Advice Worker, you ll be part of Single Homeless Project (SHP s) Pan London Housing Advice and Interventions Service, delivered in partnership with St Mungo s and the Ministry of Justice, helping people on probation find clearer, safer routes away from homelessness and housing crisis. Based in Brent, with work connecting into designated London boroughs, you ll work closely with Probation Services to support clients to sustain their current accommodation or secure new housing where needed. Day to day, you ll hold a caseload, complete strengths-based assessments, explore housing, financial, employment and wider support needs, and build practical plans that turn pressure and uncertainty into clear next steps. You ll also identify risks and safeguarding concerns, keep accurate case records, liaise with housing providers and specialist agencies, and work alongside partners such as probation and police to help people access accommodation and opportunities that are safe, realistic and sustainable. This is a Monday to Friday role in a friendly, supportive and high-performing team that is serious about the difference good housing advice can make. At SHP, you ll be supported to grow your knowledge of housing, homelessness and criminal justice practice, build confidence in multi-agency working, and develop your career in a values-led organisation where your work has real purpose every day. Skills and experience we're looking for in our Housing Advice Worker: You understand that housing advice can be life-changing, and bring either experience in supported housing, floating support or a relevant qualification, alongside a working knowledge of housing legislation. You can hold your nerve when situations are complicated, emotionally charged or fast-moving, keeping people s safety, choices and next steps at the centre. You know how to get things moving through strong partnership work, building the kind of relationships with agencies, services and professionals that open doors for clients. You care about delivering a service that feels human, purposeful and high-quality, where people are informed, respected and supported to take more control of their future. You re organised, self-motivated and ready to manage a varied caseload, balancing competing priorities without losing sight of the person behind each case. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 14th June at midnight Interview date: Tuesday 23rd June online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check and probation vetting to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Housing Advice Worker - we'd like to hear from you! This post will require an Enhanced DBS check to be processed for the successful applicant. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
