Keep Repairs Moving. Make a Difference Every Day. Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents. You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service. What we're looking for Experience in scheduling, planning, coordination or administration within a fast-paced environment Strong organisational and communication skills Confident using Microsoft Office and operational systems A proactive, solution-focused approach Excellent customer service skills and the ability to build strong relationships Experience within repairs, maintenance, housing or construction is a plus You'll be Organised, adaptable and calm under pressure Customer-focused and committed to delivering great service A strong communicator who enjoys working with people Positive, proactive and motivated to solve problems A supportive team player who embraces continuous improvement If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.
Jul 31, 2026
Full time
Keep Repairs Moving. Make a Difference Every Day. Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents. You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service. What we're looking for Experience in scheduling, planning, coordination or administration within a fast-paced environment Strong organisational and communication skills Confident using Microsoft Office and operational systems A proactive, solution-focused approach Excellent customer service skills and the ability to build strong relationships Experience within repairs, maintenance, housing or construction is a plus You'll be Organised, adaptable and calm under pressure Customer-focused and committed to delivering great service A strong communicator who enjoys working with people Positive, proactive and motivated to solve problems A supportive team player who embraces continuous improvement If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.
Make a Real Difference Every Day At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service. The Role You'll: Monitor the performance of managing agents and support providers Build strong relationships with residents and partners Carry out inspections, audits and compliance checks Manage tenancy, property and repair issues Help create safe, well-managed communities About You You'll have: Experience in housing management, supported housing or a similar customer-facing role Knowledge of housing legislation and good practice Strong communication and problem-solving skills Experience managing partner or contractor performance A full UK driving licence and access to your own vehicle Why Peabody? Up to 30 days' annual leave + bank holidays Up to 10% pension contribution 4x salary life assurance Flexible benefits and employee discounts Two paid volunteering days each year Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role. If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.
Jul 31, 2026
Full time
Make a Real Difference Every Day At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service. The Role You'll: Monitor the performance of managing agents and support providers Build strong relationships with residents and partners Carry out inspections, audits and compliance checks Manage tenancy, property and repair issues Help create safe, well-managed communities About You You'll have: Experience in housing management, supported housing or a similar customer-facing role Knowledge of housing legislation and good practice Strong communication and problem-solving skills Experience managing partner or contractor performance A full UK driving licence and access to your own vehicle Why Peabody? Up to 30 days' annual leave + bank holidays Up to 10% pension contribution 4x salary life assurance Flexible benefits and employee discounts Two paid volunteering days each year Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role. If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.
Community Manager (Later Living) - 6 Month Fixed Term Contract Location: Bedfordshire, MK42 8SY Salary: 28,815 per annum for 30 hours per week ( 33,618 FTE) Hours: Part-time, 30 hours per week, Monday-Friday, 9:00am-3:30pm Contract: 6 Month Fixed Term Contract Your Typical Day Could Start With A conversation with a resident who needs advice and support, followed by coordinating a repair with a contractor and ensuring communal areas are safe, welcoming and well-maintained. Later, you might attend a Residents' Committee meeting, process purchase orders, or work with local organisations to help residents access additional services and support. As a Community Manager , you'll play a vital role in creating a thriving, safe and supportive environment within one of our Later Living homeownership communities, helping residents maintain their independence while enjoying a great quality of life. What You'll Be Doing In this varied and rewarding role, you'll be responsible for the day-to-day management of the scheme, ensuring residents receive excellent service and support. You'll: Deliver effective housing management across the community Provide advice, guidance and practical support to residents Build positive relationships with residents, colleagues, contractors and external partners Oversee repairs and maintenance, liaising with contractors to ensure works are completed to a high standard Manage budgets, process purchase orders and maintain accurate financial records Coordinate the use and management of communal facilities Support and attend Residents' Committee meetings Signpost residents to relevant statutory, voluntary and community services Ensure health and safety compliance is maintained across the scheme Respond appropriately to emergencies when required What We're Looking For We're looking for someone who is organised, customer-focused and passionate about making a difference. You'll ideally have: Experience in housing management or a similar customer-facing environment Experience working with older people or within a Later Living setting Excellent communication and relationship-building skills Strong administrative skills and confidence using Microsoft Office applications Knowledge of health and safety requirements An understanding of the support needs of older people The ability to manage competing priorities and work independently Experience managing budgets and monitoring expenditure Please note: An Enhanced DBS check will be required for this role. Why Join Peabody? When you join Peabody, you're joining an organisation driven by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We're committed to creating an inclusive workplace where everyone feels supported, valued and able to thrive. Our Benefits 30 days annual leave plus bank holidays (pro rata) Two paid volunteering days each year Flexible benefits package, including family-friendly benefits and access to a discount portal 4x salary life assurance Up to 10% pension contribution Important Information You must have the right to work in the UK. Unfortunately, we are unable to provide visa sponsorship for this role. We reserve the right to close this advert early if a high volume of suitable applications is received. Ready to Apply? If you're looking for a rewarding role where you can make a genuine difference to residents' lives while helping to create a vibrant and welcoming community, we'd love to hear from you. Please submit an anonymised CV along with a short supporting statement telling us why you're the perfect fit for this opportunity. Interview Dates First-stage interviews will take place online on 4 August 2026. Candidates successful at this stage will be invited to attend a second-stage interview in person, providing the opportunity to visit the scheme, meet the team, and gain first-hand insight into the role and community.
Jul 31, 2026
Full time
Community Manager (Later Living) - 6 Month Fixed Term Contract Location: Bedfordshire, MK42 8SY Salary: 28,815 per annum for 30 hours per week ( 33,618 FTE) Hours: Part-time, 30 hours per week, Monday-Friday, 9:00am-3:30pm Contract: 6 Month Fixed Term Contract Your Typical Day Could Start With A conversation with a resident who needs advice and support, followed by coordinating a repair with a contractor and ensuring communal areas are safe, welcoming and well-maintained. Later, you might attend a Residents' Committee meeting, process purchase orders, or work with local organisations to help residents access additional services and support. As a Community Manager , you'll play a vital role in creating a thriving, safe and supportive environment within one of our Later Living homeownership communities, helping residents maintain their independence while enjoying a great quality of life. What You'll Be Doing In this varied and rewarding role, you'll be responsible for the day-to-day management of the scheme, ensuring residents receive excellent service and support. You'll: Deliver effective housing management across the community Provide advice, guidance and practical support to residents Build positive relationships with residents, colleagues, contractors and external partners Oversee repairs and maintenance, liaising with contractors to ensure works are completed to a high standard Manage budgets, process purchase orders and maintain accurate financial records Coordinate the use and management of communal facilities Support and attend Residents' Committee meetings Signpost residents to relevant statutory, voluntary and community services Ensure health and safety compliance is maintained across the scheme Respond appropriately to emergencies when required What We're Looking For We're looking for someone who is organised, customer-focused and passionate about making a difference. You'll ideally have: Experience in housing management or a similar customer-facing environment Experience working with older people or within a Later Living setting Excellent communication and relationship-building skills Strong administrative skills and confidence using Microsoft Office applications Knowledge of health and safety requirements An understanding of the support needs of older people The ability to manage competing priorities and work independently Experience managing budgets and monitoring expenditure Please note: An Enhanced DBS check will be required for this role. Why Join Peabody? When you join Peabody, you're joining an organisation driven by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We're committed to creating an inclusive workplace where everyone feels supported, valued and able to thrive. Our Benefits 30 days annual leave plus bank holidays (pro rata) Two paid volunteering days each year Flexible benefits package, including family-friendly benefits and access to a discount portal 4x salary life assurance Up to 10% pension contribution Important Information You must have the right to work in the UK. Unfortunately, we are unable to provide visa sponsorship for this role. We reserve the right to close this advert early if a high volume of suitable applications is received. Ready to Apply? If you're looking for a rewarding role where you can make a genuine difference to residents' lives while helping to create a vibrant and welcoming community, we'd love to hear from you. Please submit an anonymised CV along with a short supporting statement telling us why you're the perfect fit for this opportunity. Interview Dates First-stage interviews will take place online on 4 August 2026. Candidates successful at this stage will be invited to attend a second-stage interview in person, providing the opportunity to visit the scheme, meet the team, and gain first-hand insight into the role and community.
Care Support Worker Halstead, Essex Permanent, Full Time (37.5 hours per week) Salary: 26,228 per annum Looking for a rewarding career where you can make a real difference every day? We're recruiting Care Support Workers to join our friendly team in Halstead, supporting adults with disabilities to live independent, fulfilling lives. Our service has a warm, homely feel, with shared indoor and outdoor spaces, and a supportive team environment where no two days are the same. What You'll Do Support people with daily living activities and personal care where required Encourage independence and help individuals achieve their goals Accompany people to appointments, activities, and community events Support hobbies, friendships, and social opportunities Help maintain a safe, comfortable, and welcoming home Work as part of a friendly team delivering person-centred support What We're Looking For Kind, caring, and reliable individuals Positive, resilient, and adaptable approach Strong communication and teamwork skills A genuine passion for helping others Essential Requirements Full UK driving licence Access to your own vehicle Right to work in the UK Unfortunately, we are unable to offer sponsorship for this role. Experience Not Essential No previous care experience is required. Full training and ongoing support will be provided. We welcome applicants from care, retail, hospitality, customer service, education, volunteering, or anyone looking for a meaningful career change. Working Pattern This is a 24-hour service operating on a shared rota: Monday to Sunday, 5 days out of 7 Days, evenings, weekends, bank holidays, and waking night shifts Interested? Simply apply with your CV and complete a short application. Successful candidates will be invited to an in-person interview to meet the team, visit the service, and learn more about the role. Apply today and start a career where you can truly make a difference.
Jul 31, 2026
Full time
Care Support Worker Halstead, Essex Permanent, Full Time (37.5 hours per week) Salary: 26,228 per annum Looking for a rewarding career where you can make a real difference every day? We're recruiting Care Support Workers to join our friendly team in Halstead, supporting adults with disabilities to live independent, fulfilling lives. Our service has a warm, homely feel, with shared indoor and outdoor spaces, and a supportive team environment where no two days are the same. What You'll Do Support people with daily living activities and personal care where required Encourage independence and help individuals achieve their goals Accompany people to appointments, activities, and community events Support hobbies, friendships, and social opportunities Help maintain a safe, comfortable, and welcoming home Work as part of a friendly team delivering person-centred support What We're Looking For Kind, caring, and reliable individuals Positive, resilient, and adaptable approach Strong communication and teamwork skills A genuine passion for helping others Essential Requirements Full UK driving licence Access to your own vehicle Right to work in the UK Unfortunately, we are unable to offer sponsorship for this role. Experience Not Essential No previous care experience is required. Full training and ongoing support will be provided. We welcome applicants from care, retail, hospitality, customer service, education, volunteering, or anyone looking for a meaningful career change. Working Pattern This is a 24-hour service operating on a shared rota: Monday to Sunday, 5 days out of 7 Days, evenings, weekends, bank holidays, and waking night shifts Interested? Simply apply with your CV and complete a short application. Successful candidates will be invited to an in-person interview to meet the team, visit the service, and learn more about the role. Apply today and start a career where you can truly make a difference.
Ready to lead resident engagement across one of the UK's largest housing association fire remediation programmes? Join us as Senior Remediation Operations Manager and help ensure residents remain informed, supported and at the heart of building safety remediation. What You'll Do As Senior Remediation Operations Manager, you ll lead Peabody s customer facing fire remediation function and its communications with residents and leaseholders, owning the strategy, standards and outcomes for every household affected by remediation works. This role is accountable for delivery of the Code of Practice for the Remediation of Residential Buildings across all buildings in the programme and for meeting the leaseholder and resident engagement requirements of Homes England Cladding Safety Scheme grant funding. The successful candidate will be leading two Customer Fire Safety Operations Managers and a wider team of 17. They will set direction, assure quality and evidence compliance at senior leadership, funder and regulator level. What You'll Do Set the strategic direction for resident engagement and communication across Peabody's Fire Remediation Programme. Own delivery of the Code of Practice for the Remediation of Residential Buildings, ensuring compliance is evidenced across all buildings in the programme. Lead delivery of resident and leaseholder engagement requirements within Homes England Cladding Safety Scheme and Building Safety Fund grant agreements. Co-create and implement a resident engagement programme that delivers meaningful communication, support and involvement for affected residents. Act as the senior lead for resident engagement with Homes England, supporting funder reviews, compliance audits and evidence requests. Oversee resident meetings, outreach activities, newsletters, customer communications and support services across remediation schemes. Lead compliance with leasehold legislation, Building Safety Act 2022 protections, tribunal processes and statutory consultation requirements. Drive project management, reporting, risk management and performance monitoring across the resident engagement workstream. Build strong partnerships with Housing Operations, Legal Services, Communications, Asset Management, local authorities and external stakeholders. Provide trusted advice and deputise for the Head of Resident Engagement and Compliance at programme boards, executive meetings and stakeholder forums. Ensure programme decisions reflect customer feedback, resident insight and Peabody's commitment to putting residents first. What You'll Need Significant experience leading customer-facing teams within housing, building safety, remediation or major works programmes, including leadership of managers. Extensive knowledge of the Building Safety Act 2022, Fire Safety Act 2021, remediation legislation and Homes England funding requirements. Proven experience managing grant compliance, evidence submissions, performance reporting and regulatory scrutiny. Strong expertise in leasehold management, statutory consultation processes, tribunals and leaseholder protections. Excellent project management skills, with experience delivering complex programmes involving multiple stakeholders and competing priorities. A track record of developing high performing teams and creating a culture of accountability, collaboration and continuous improvement. Exceptional communication and stakeholder management skills, with the credibility to engage confidently with senior leaders, funders, regulators and residents. Strong analytical and reporting capability, with experience presenting performance data, risks and recommendations to senior audiences. Financial and commercial awareness, including budget management, contract oversight and value-for-money delivery. A genuine passion for customer service and resident engagement, with a commitment to ensuring customer voice informs decision-making. What We Offer Up to 30 days annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Professional development and opportunities to broaden your experience Why Join Us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. Please read before applying Peabody does not provide sponsorship as a licensed UK employer. Appointment to this role is subject to a satisfactory Basic DBS check. This advert will close on 12th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications. Our Interview Process Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office on week commencing 17th August 2026. If you have any questions about this role, please email Talent Specialist, Ryan Loasby.
Jul 31, 2026
Full time
Ready to lead resident engagement across one of the UK's largest housing association fire remediation programmes? Join us as Senior Remediation Operations Manager and help ensure residents remain informed, supported and at the heart of building safety remediation. What You'll Do As Senior Remediation Operations Manager, you ll lead Peabody s customer facing fire remediation function and its communications with residents and leaseholders, owning the strategy, standards and outcomes for every household affected by remediation works. This role is accountable for delivery of the Code of Practice for the Remediation of Residential Buildings across all buildings in the programme and for meeting the leaseholder and resident engagement requirements of Homes England Cladding Safety Scheme grant funding. The successful candidate will be leading two Customer Fire Safety Operations Managers and a wider team of 17. They will set direction, assure quality and evidence compliance at senior leadership, funder and regulator level. What You'll Do Set the strategic direction for resident engagement and communication across Peabody's Fire Remediation Programme. Own delivery of the Code of Practice for the Remediation of Residential Buildings, ensuring compliance is evidenced across all buildings in the programme. Lead delivery of resident and leaseholder engagement requirements within Homes England Cladding Safety Scheme and Building Safety Fund grant agreements. Co-create and implement a resident engagement programme that delivers meaningful communication, support and involvement for affected residents. Act as the senior lead for resident engagement with Homes England, supporting funder reviews, compliance audits and evidence requests. Oversee resident meetings, outreach activities, newsletters, customer communications and support services across remediation schemes. Lead compliance with leasehold legislation, Building Safety Act 2022 protections, tribunal processes and statutory consultation requirements. Drive project management, reporting, risk management and performance monitoring across the resident engagement workstream. Build strong partnerships with Housing Operations, Legal Services, Communications, Asset Management, local authorities and external stakeholders. Provide trusted advice and deputise for the Head of Resident Engagement and Compliance at programme boards, executive meetings and stakeholder forums. Ensure programme decisions reflect customer feedback, resident insight and Peabody's commitment to putting residents first. What You'll Need Significant experience leading customer-facing teams within housing, building safety, remediation or major works programmes, including leadership of managers. Extensive knowledge of the Building Safety Act 2022, Fire Safety Act 2021, remediation legislation and Homes England funding requirements. Proven experience managing grant compliance, evidence submissions, performance reporting and regulatory scrutiny. Strong expertise in leasehold management, statutory consultation processes, tribunals and leaseholder protections. Excellent project management skills, with experience delivering complex programmes involving multiple stakeholders and competing priorities. A track record of developing high performing teams and creating a culture of accountability, collaboration and continuous improvement. Exceptional communication and stakeholder management skills, with the credibility to engage confidently with senior leaders, funders, regulators and residents. Strong analytical and reporting capability, with experience presenting performance data, risks and recommendations to senior audiences. Financial and commercial awareness, including budget management, contract oversight and value-for-money delivery. A genuine passion for customer service and resident engagement, with a commitment to ensuring customer voice informs decision-making. What We Offer Up to 30 days annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Professional development and opportunities to broaden your experience Why Join Us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. Please read before applying Peabody does not provide sponsorship as a licensed UK employer. Appointment to this role is subject to a satisfactory Basic DBS check. This advert will close on 12th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications. Our Interview Process Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office on week commencing 17th August 2026. If you have any questions about this role, please email Talent Specialist, Ryan Loasby.
As a Housing Support Worker at Peabody, you will support individuals with complex needs to build independence, stability, and wellbeing. Working closely with young people (aged 16-21), you will help them develop the skills needed to live independently, access housing benefits and other essential services, and overcome challenges that affect their daily lives. You will play a key role in safeguarding vulnerable young people, ensuring concerns are identified and acted upon appropriately. As part of a dedicated team, you will empower individuals to achieve positive outcomes and build the confidence to lead fulfilling lives. Please note: This is not a personal care role. We are specifically seeking candidates with experience in Housing, tenancy support roles, not those with a background in personal care or care work. What you'll do In this role, you will provide high-quality, person-centred support to people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody s values and policies. What you'll need •Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering • Strong communication skills and the ability to build positive relationships with vulnerable people and external partners • A compassionate, empathetic approach with a genuine desire to make a difference in people s lives • Confidence to work independently (including lone working) and collaboratively as part of a team •Good IT literacy, including the use of Microsoft Office and data entry systems Why join us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included, and empowered. What You ll Get • 25 days annual leave • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This role includes sleep-in shifts, with an additional £73.89 per sleep-in shift. Interviews for this role will be held on Thursday 13th and Friday 14th August 2026, in-person at our Colchester office. If you have any questions about this role, please email Talent Specialist, Harry Lund. This role requires an enhanced DBS check. Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants. Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.
Jul 30, 2026
Full time
As a Housing Support Worker at Peabody, you will support individuals with complex needs to build independence, stability, and wellbeing. Working closely with young people (aged 16-21), you will help them develop the skills needed to live independently, access housing benefits and other essential services, and overcome challenges that affect their daily lives. You will play a key role in safeguarding vulnerable young people, ensuring concerns are identified and acted upon appropriately. As part of a dedicated team, you will empower individuals to achieve positive outcomes and build the confidence to lead fulfilling lives. Please note: This is not a personal care role. We are specifically seeking candidates with experience in Housing, tenancy support roles, not those with a background in personal care or care work. What you'll do In this role, you will provide high-quality, person-centred support to people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody s values and policies. What you'll need •Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering • Strong communication skills and the ability to build positive relationships with vulnerable people and external partners • A compassionate, empathetic approach with a genuine desire to make a difference in people s lives • Confidence to work independently (including lone working) and collaboratively as part of a team •Good IT literacy, including the use of Microsoft Office and data entry systems Why join us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included, and empowered. What You ll Get • 25 days annual leave • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This role includes sleep-in shifts, with an additional £73.89 per sleep-in shift. Interviews for this role will be held on Thursday 13th and Friday 14th August 2026, in-person at our Colchester office. If you have any questions about this role, please email Talent Specialist, Harry Lund. This role requires an enhanced DBS check. Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants. Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.
Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We're looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion. What You'll Do Deliver exceptional customer service across phone, email, live chat. Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets Build strong knowledge of our new build and resale properties to confidently support customers Contact prospective buyers to arrange viewings and gather post-viewing feedback Maintain accurate customer records and manage data with precision Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements Carry out compliance and audit spot-checks across a range of sales products, helping minimise risk and maintain high standards Set up and update tenancy and customer accounts following sales completions. Manage post-completion reporting, including uploading customer information to government databases Collaborate with colleagues to improve processes and support the successful delivery of sales and income objectives What You'll Need Experience within affordable housing, shared ownership, new build sales, or a related property sales environment Strong understanding of sales compliance requirements, including AML processes and low-cost home ownership schemes Excellent communication skills with the ability to build positive relationships with customers and stakeholders A proactive approach, with confidence working within regulated processes while adapting to changing priorities Exceptional attention to detail and a commitment to accuracy Strong administration and data management skills, with experience using Microsoft Office and CRM systems A team player who enjoys working collaboratively to identify and resolve issues Why Join Us? When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer 30 days' annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family-friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Please read before applying Peabody does not provide sponsorship as a licensed UK employer. This is a 15 month fixed term contract. If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role. If you have any questions about this role, please contact Ryan Loasby, Talent Specialist. Interview Date: Monday 10th August 2026 face to face at Peabody, 45 Westminster Bridge Rd, London SE1 7JB The closing date for this advert will be 4th August 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.
Jul 30, 2026
Contractor
Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We're looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion. What You'll Do Deliver exceptional customer service across phone, email, live chat. Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets Build strong knowledge of our new build and resale properties to confidently support customers Contact prospective buyers to arrange viewings and gather post-viewing feedback Maintain accurate customer records and manage data with precision Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements Carry out compliance and audit spot-checks across a range of sales products, helping minimise risk and maintain high standards Set up and update tenancy and customer accounts following sales completions. Manage post-completion reporting, including uploading customer information to government databases Collaborate with colleagues to improve processes and support the successful delivery of sales and income objectives What You'll Need Experience within affordable housing, shared ownership, new build sales, or a related property sales environment Strong understanding of sales compliance requirements, including AML processes and low-cost home ownership schemes Excellent communication skills with the ability to build positive relationships with customers and stakeholders A proactive approach, with confidence working within regulated processes while adapting to changing priorities Exceptional attention to detail and a commitment to accuracy Strong administration and data management skills, with experience using Microsoft Office and CRM systems A team player who enjoys working collaboratively to identify and resolve issues Why Join Us? When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer 30 days' annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family-friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Please read before applying Peabody does not provide sponsorship as a licensed UK employer. This is a 15 month fixed term contract. If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role. If you have any questions about this role, please contact Ryan Loasby, Talent Specialist. Interview Date: Monday 10th August 2026 face to face at Peabody, 45 Westminster Bridge Rd, London SE1 7JB The closing date for this advert will be 4th August 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.
Passionate about helping children and families thrive? Join Peabody and play a key role in delivering services that make a real difference across Greenwich and Bexley. We're looking for a proactive, community-focused professional to build partnerships, deliver impactful programmes and help create stronger, healthier communities. In this varied role, you'll work with residents, schools, health services and community organisations to design and deliver projects that improve outcomes for children, young people and families. You'll use insight and data to demonstrate impact, ensure safeguarding is at the heart of everything you do, and help shape services that reflect local needs. We're looking for someone who: Has experience delivering programmes for children, young people or families Builds strong relationships with partners and stakeholders Is organised, proactive and confident managing projects Can analyse data and demonstrate impact Is passionate about inclusion, safeguarding and community engagement Why Peabody? At Peabody, you'll be part of a values-led organisation committed to helping people flourish. Alongside meaningful work, you'll benefit from: Up to 30 days' annual leave plus bank holidays Two paid volunteering days each year Flexible benefits and family-friendly policies Up to 10% pension contribution 4x salary life assurance If you're ready to make a lasting difference to children, young people and families, we'd love to hear from you.
Jul 27, 2026
Contractor
Passionate about helping children and families thrive? Join Peabody and play a key role in delivering services that make a real difference across Greenwich and Bexley. We're looking for a proactive, community-focused professional to build partnerships, deliver impactful programmes and help create stronger, healthier communities. In this varied role, you'll work with residents, schools, health services and community organisations to design and deliver projects that improve outcomes for children, young people and families. You'll use insight and data to demonstrate impact, ensure safeguarding is at the heart of everything you do, and help shape services that reflect local needs. We're looking for someone who: Has experience delivering programmes for children, young people or families Builds strong relationships with partners and stakeholders Is organised, proactive and confident managing projects Can analyse data and demonstrate impact Is passionate about inclusion, safeguarding and community engagement Why Peabody? At Peabody, you'll be part of a values-led organisation committed to helping people flourish. Alongside meaningful work, you'll benefit from: Up to 30 days' annual leave plus bank holidays Two paid volunteering days each year Flexible benefits and family-friendly policies Up to 10% pension contribution 4x salary life assurance If you're ready to make a lasting difference to children, young people and families, we'd love to hear from you.
