Your new role As a Recovery Coordinator, you will play a key role within a team, supporting individuals affected by drug and alcohol use throughout their recovery journey. You will work collaboratively with service users, healthcare professionals, partner agencies, and community organisations to provide person-centred support, helping individuals achieve sustainable recovery and improve their overall wellbeing. This is a fixed-term contract opportunity, ideal for an individual looking to develop their experience within the substance misuse and recovery sector while making a lasting impact on the communities we serve. What you'll need to succeed Strong understanding of drug and alcohol misuse and experience working within a related sector. Experience supporting vulnerable individuals within a person-centred framework. Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of individuals and professionals. Strong organisational and time management skills, with the ability to manage competing priorities. Ability to maintain accurate records and produce reports within required timescales. Experience working collaboratively with multi-agency partners to achieve positive outcomes. Commitment to safeguarding, equality, diversity, and inclusion. Enhanced DBS, on the update service. Oliver McGowan Training certificate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 11, 2026
Seasonal
Your new role As a Recovery Coordinator, you will play a key role within a team, supporting individuals affected by drug and alcohol use throughout their recovery journey. You will work collaboratively with service users, healthcare professionals, partner agencies, and community organisations to provide person-centred support, helping individuals achieve sustainable recovery and improve their overall wellbeing. This is a fixed-term contract opportunity, ideal for an individual looking to develop their experience within the substance misuse and recovery sector while making a lasting impact on the communities we serve. What you'll need to succeed Strong understanding of drug and alcohol misuse and experience working within a related sector. Experience supporting vulnerable individuals within a person-centred framework. Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of individuals and professionals. Strong organisational and time management skills, with the ability to manage competing priorities. Ability to maintain accurate records and produce reports within required timescales. Experience working collaboratively with multi-agency partners to achieve positive outcomes. Commitment to safeguarding, equality, diversity, and inclusion. Enhanced DBS, on the update service. Oliver McGowan Training certificate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Brinsworth, Yorkshire
Temp Purchase Ledger Clerk - South Yorkshire An established and successful business is seeking an experienced Purchase Ledger Clerk to provide short-term support to its finance team during a busy period. This hands-on role will involve managing the purchase ledger process from invoice processing through to reconciliations, ensuring accuracy and efficiency across supplier accounts. Working closely with internal stakeholders and suppliers, you will help resolve queries, maintain records, and support the wider finance function. Key Responsibilities: Processing and matching supplier invoices Supplier statement and account reconciliations Resolving invoice and payment queries Monitoring shared finance inboxes Assisting with journals and reporting activities Supporting the wider finance team with ad hoc tasks About You: Previous purchase ledger or accounts payable experience Strong attention to detail and organisational skills Confident using finance systems and Microsoft Excel Able to work independently and manage priorities effectively Available to start immediately or at short notice This is an excellent opportunity for an experienced finance professional looking for a short-term assignment with a well-established organisation for a minimum of 3 months. The organisation offers free/subsidised car parking on site, hybrid working, Monday in the office and 4 days at home, flexible working hours. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Seasonal
Temp Purchase Ledger Clerk - South Yorkshire An established and successful business is seeking an experienced Purchase Ledger Clerk to provide short-term support to its finance team during a busy period. This hands-on role will involve managing the purchase ledger process from invoice processing through to reconciliations, ensuring accuracy and efficiency across supplier accounts. Working closely with internal stakeholders and suppliers, you will help resolve queries, maintain records, and support the wider finance function. Key Responsibilities: Processing and matching supplier invoices Supplier statement and account reconciliations Resolving invoice and payment queries Monitoring shared finance inboxes Assisting with journals and reporting activities Supporting the wider finance team with ad hoc tasks About You: Previous purchase ledger or accounts payable experience Strong attention to detail and organisational skills Confident using finance systems and Microsoft Excel Able to work independently and manage priorities effectively Available to start immediately or at short notice This is an excellent opportunity for an experienced finance professional looking for a short-term assignment with a well-established organisation for a minimum of 3 months. The organisation offers free/subsidised car parking on site, hybrid working, Monday in the office and 4 days at home, flexible working hours. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Temporary Accounts Payable Clerk, 4 days WFH, 1 day in a South Yorkshire office paying up 15 per hour Location: South Yorkshire (4 days at home, 1 day office) Rate: Up to 15 per hour Contract: Temporary (3 months) Hours: Monday to Friday, 37 hours (flexible start and finish times) Your new company A reputable and well-established organisation is seeking an experienced Accounts Payable Clerk to join their busy finance team on a short-term temporary basis. You will be reporting directly to the Finance Manager and working alongside a knowledgeable and supportive team. Your new role As an Accounts Payable Clerk, you will play a key role in ensuring the smooth running of the purchase ledger function. Your responsibilities will include: Processing high volumes of supplier invoices accurately and efficiently Matching, batching, and coding invoices Reconciling supplier statements and resolving discrepancies Preparing and processing payment runs Handling supplier queries in a timely and professional manner Supporting the wider finance team with ad hoc duties What you'll need to succeed Previous experience in an Accounts Payable or Purchase Ledger role Strong attention to detail and ability to manage high volumes of work Good communication skills and a proactive approach Competent Excel and finance system skills Ability to hit the ground running in a fast-paced environment What you'll get in return Competitive hourly rate of up to 15 per hour Opportunity to work within a collaborative finance team Short-term assignment with immediate start Valuable experience within a well-structured finance function Free on site parking Hybrid working Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Seasonal
Temporary Accounts Payable Clerk, 4 days WFH, 1 day in a South Yorkshire office paying up 15 per hour Location: South Yorkshire (4 days at home, 1 day office) Rate: Up to 15 per hour Contract: Temporary (3 months) Hours: Monday to Friday, 37 hours (flexible start and finish times) Your new company A reputable and well-established organisation is seeking an experienced Accounts Payable Clerk to join their busy finance team on a short-term temporary basis. You will be reporting directly to the Finance Manager and working alongside a knowledgeable and supportive team. Your new role As an Accounts Payable Clerk, you will play a key role in ensuring the smooth running of the purchase ledger function. Your responsibilities will include: Processing high volumes of supplier invoices accurately and efficiently Matching, batching, and coding invoices Reconciling supplier statements and resolving discrepancies Preparing and processing payment runs Handling supplier queries in a timely and professional manner Supporting the wider finance team with ad hoc duties What you'll need to succeed Previous experience in an Accounts Payable or Purchase Ledger role Strong attention to detail and ability to manage high volumes of work Good communication skills and a proactive approach Competent Excel and finance system skills Ability to hit the ground running in a fast-paced environment What you'll get in return Competitive hourly rate of up to 15 per hour Opportunity to work within a collaborative finance team Short-term assignment with immediate start Valuable experience within a well-structured finance function Free on site parking Hybrid working Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Portsmouth, Hampshire
Service Manager (Responsive) Portsmouth, Gosport, Basingstoke - mobile working Temp initially 3 months 35-45 per hour Our client a large housing association is looking for a Service Manager to manage and support an area-based operational team in the delivery of a quality Responsive Repairs service. Manage an area-based team of operatives to deliver a great responsive repairs service in the most efficient way. Support and develop a team of operatives to ensure that the customers receive a quality and professional service Manage operative productivity within the area by periodic assessment of time attending appointments compared to schedule and visiting sites to review the quality of work completed. Manage subcontractors' within the area to ensure performance is at a high standard and compliant with financial and non-financial contractual arrangements. Work collaboratively with Asset Management & Customer Services teams to support our joint operating plan. Undertake audits of work to monitor Health & Safety, quality of work and materials including pre and post inspections. Provide timely and regular H&S updates and business information to operatives and test the understanding of information provided. You will need the below: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of subcontractor management Experience of successfully delivering an excellent customer-focussed repair Excellent oral and written communications. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Seasonal
Service Manager (Responsive) Portsmouth, Gosport, Basingstoke - mobile working Temp initially 3 months 35-45 per hour Our client a large housing association is looking for a Service Manager to manage and support an area-based operational team in the delivery of a quality Responsive Repairs service. Manage an area-based team of operatives to deliver a great responsive repairs service in the most efficient way. Support and develop a team of operatives to ensure that the customers receive a quality and professional service Manage operative productivity within the area by periodic assessment of time attending appointments compared to schedule and visiting sites to review the quality of work completed. Manage subcontractors' within the area to ensure performance is at a high standard and compliant with financial and non-financial contractual arrangements. Work collaboratively with Asset Management & Customer Services teams to support our joint operating plan. Undertake audits of work to monitor Health & Safety, quality of work and materials including pre and post inspections. Provide timely and regular H&S updates and business information to operatives and test the understanding of information provided. You will need the below: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of subcontractor management Experience of successfully delivering an excellent customer-focussed repair Excellent oral and written communications. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Eastleigh, Hampshire
Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Estates Coordinator Location: Glasgow Contract: Temporary Hours: Full-time Your new companyA well-established Housing Association in Glasgow is looking to recruit an Estates Coordinator to join their Property Services team on a temporary basis for approximately nine months, with the potential for extension.This is an excellent opportunity to join a respected organisation committed to delivering high-quality homes and neighbourhood services while making a real difference to local communities. Your new roleAs Estates Coordinator, you will play a key role in ensuring the Association's estates are safe, well maintained and provide a positive environment for residents.Your responsibilities will include: Coordinating estate inspections and identifying maintenance requirements. Managing responsive estate-related repairs and monitoring works through to completion. Liaising with contractors to ensure works are delivered to the required quality, cost and timescales. Monitoring contractor performance and service standards. Responding to estate-related enquiries from tenants and stakeholders. Supporting planned maintenance and environmental improvement programmes. Maintaining accurate records and producing reports where required. Working collaboratively with internal teams to deliver excellent customer service. What you'll need to succeedTo be successful in this role, you will have experience working within housing, property or estate management, ideally within a Housing Association or Local Authority environment. You will also have: Experience coordinating maintenance or estate management activities. Knowledge of responsive repairs, planned maintenance and contractor management. Strong organisational and communication skills. The ability to manage multiple priorities and work independently. A customer-focused approach with excellent stakeholder management skills. A full UK driving licence is desirable. What you'll get in return Competitive hourly rate. Immediate start available. Opportunity to work with a respected Housing Association. Valuable experience within a busy Property Services team. Weekly pay through Hays. Dedicated consultant support throughout your assignment. What you need to do nowIf you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or contact Hays for more information.If this job isn't quite right for you, but you're looking for a new opportunity within Property, Asset Management or Housing, please get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Seasonal
Estates Coordinator Location: Glasgow Contract: Temporary Hours: Full-time Your new companyA well-established Housing Association in Glasgow is looking to recruit an Estates Coordinator to join their Property Services team on a temporary basis for approximately nine months, with the potential for extension.This is an excellent opportunity to join a respected organisation committed to delivering high-quality homes and neighbourhood services while making a real difference to local communities. Your new roleAs Estates Coordinator, you will play a key role in ensuring the Association's estates are safe, well maintained and provide a positive environment for residents.Your responsibilities will include: Coordinating estate inspections and identifying maintenance requirements. Managing responsive estate-related repairs and monitoring works through to completion. Liaising with contractors to ensure works are delivered to the required quality, cost and timescales. Monitoring contractor performance and service standards. Responding to estate-related enquiries from tenants and stakeholders. Supporting planned maintenance and environmental improvement programmes. Maintaining accurate records and producing reports where required. Working collaboratively with internal teams to deliver excellent customer service. What you'll need to succeedTo be successful in this role, you will have experience working within housing, property or estate management, ideally within a Housing Association or Local Authority environment. You will also have: Experience coordinating maintenance or estate management activities. Knowledge of responsive repairs, planned maintenance and contractor management. Strong organisational and communication skills. The ability to manage multiple priorities and work independently. A customer-focused approach with excellent stakeholder management skills. A full UK driving licence is desirable. What you'll get in return Competitive hourly rate. Immediate start available. Opportunity to work with a respected Housing Association. Valuable experience within a busy Property Services team. Weekly pay through Hays. Dedicated consultant support throughout your assignment. What you need to do nowIf you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or contact Hays for more information.If this job isn't quite right for you, but you're looking for a new opportunity within Property, Asset Management or Housing, please get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A leading facilities management and property services provider is seeking an experienced Hard FM Manager to join their team at Trenchard Lines, Upavon. This is an excellent opportunity to manage maintenance operations across a large and complex estate, ensuring high levels of compliance, service delivery, and customer satisfaction. Your new role As Service Manager, you will be responsible for overseeing the delivery of reactive maintenance, planned maintenance, and minor works programmes across the site. Reporting to the Built Estate Manager, you will ensure services are delivered safely, efficiently, and in line with contractual requirements and performance targets.You will manage operational teams and contractors, monitor KPI performance, oversee compliance activities, and act as a key point of contact for customers and stakeholders. The role will involve reviewing maintenance reports, managing remedial works, supporting continuous improvement initiatives, and ensuring all works are delivered in accordance with Health & Safety legislation and industry standards. You will also oversee environmental compliance requirements, support the delivery of billable works, identify opportunities for efficiency improvements, and ensure excellent customer service throughout the maintenance delivery process. What you'll need to succeed Proven experience in a Service Manager, Facilities Manager, Hard Services FM or Maintenance Manager position. Strong background in planned and reactive maintenance delivery within a Facilities Management environment. Experience managing operational teams, contractors, and subcontractors. Demonstrable experience managing KPI-driven service contracts. Strong knowledge of compliance, Health & Safety, and statutory maintenance requirements. Excellent stakeholder management and customer service skills. Experience producing operational reports and managing service performance. IOSH qualification or equivalent Health & Safety knowledge. Mechanical or Electrical knowledge would be advantageous. Strong organisational, leadership, and problem-solving abilities. Full UK driving licence. Ability to obtain Security Clearance (SC). What you'll get in return 40- 45 K per annum 25 days annual leave plus bank holidays. Matched pension contribution up to 6%. Private medical cover. Life assurance at 2x annual salary. Ongoing training and career development opportunities. The opportunity to manage services across a large and diverse estate. Permanent, full-time position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company A leading facilities management and property services provider is seeking an experienced Hard FM Manager to join their team at Trenchard Lines, Upavon. This is an excellent opportunity to manage maintenance operations across a large and complex estate, ensuring high levels of compliance, service delivery, and customer satisfaction. Your new role As Service Manager, you will be responsible for overseeing the delivery of reactive maintenance, planned maintenance, and minor works programmes across the site. Reporting to the Built Estate Manager, you will ensure services are delivered safely, efficiently, and in line with contractual requirements and performance targets.You will manage operational teams and contractors, monitor KPI performance, oversee compliance activities, and act as a key point of contact for customers and stakeholders. The role will involve reviewing maintenance reports, managing remedial works, supporting continuous improvement initiatives, and ensuring all works are delivered in accordance with Health & Safety legislation and industry standards. You will also oversee environmental compliance requirements, support the delivery of billable works, identify opportunities for efficiency improvements, and ensure excellent customer service throughout the maintenance delivery process. What you'll need to succeed Proven experience in a Service Manager, Facilities Manager, Hard Services FM or Maintenance Manager position. Strong background in planned and reactive maintenance delivery within a Facilities Management environment. Experience managing operational teams, contractors, and subcontractors. Demonstrable experience managing KPI-driven service contracts. Strong knowledge of compliance, Health & Safety, and statutory maintenance requirements. Excellent stakeholder management and customer service skills. Experience producing operational reports and managing service performance. IOSH qualification or equivalent Health & Safety knowledge. Mechanical or Electrical knowledge would be advantageous. Strong organisational, leadership, and problem-solving abilities. Full UK driving licence. Ability to obtain Security Clearance (SC). What you'll get in return 40- 45 K per annum 25 days annual leave plus bank holidays. Matched pension contribution up to 6%. Private medical cover. Life assurance at 2x annual salary. Ongoing training and career development opportunities. The opportunity to manage services across a large and diverse estate. Permanent, full-time position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Coventry, Warwickshire
Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering 17.72 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Seasonal
Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering 17.72 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A building services / engineering consultancy working across mechanical, electrical and sustainable design based in Stockport, delivering full-scope engineering design, BIM/AutoCAD capability. Your new role Lead Revit & BIM standards across projects Manage model coordination Implement BIM protocols (ISO 19650 etc.) QA models + ensure compliance Train/mentor engineers & technicians Oversee Common Data Environment (CDE) and workflows Act as the digital lead across projects What you'll need to succeed Strong Revit (MEP or multidiscipline) experience Background in building services / consultancy / architecture Experience leading BIM on projects (not just using it) Ability to set standards, not just follow them 5-10+ years in design / BIM environments What you'll get in return Step up into ownership Career progression into leadership / Head of BIM / Digital Lead role More visibility to directors and clients Bonuses Promotion to Associate/Lead roles Variety of projects Friendly, close-knit team culture What you need to do now Contact me directly - / (phone number removed) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Your new company A building services / engineering consultancy working across mechanical, electrical and sustainable design based in Stockport, delivering full-scope engineering design, BIM/AutoCAD capability. Your new role Lead Revit & BIM standards across projects Manage model coordination Implement BIM protocols (ISO 19650 etc.) QA models + ensure compliance Train/mentor engineers & technicians Oversee Common Data Environment (CDE) and workflows Act as the digital lead across projects What you'll need to succeed Strong Revit (MEP or multidiscipline) experience Background in building services / consultancy / architecture Experience leading BIM on projects (not just using it) Ability to set standards, not just follow them 5-10+ years in design / BIM environments What you'll get in return Step up into ownership Career progression into leadership / Head of BIM / Digital Lead role More visibility to directors and clients Bonuses Promotion to Associate/Lead roles Variety of projects Friendly, close-knit team culture What you need to do now Contact me directly - / (phone number removed) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your New Company A well-established organisation based in Swansea is looking for an experienced Purchase Ledger Clerk to provide support during a busy period. This is a fantastic opportunity to join a friendly finance team on an initial 3-month temporary assignment with the potential for extension. Your New RoleAs Purchase Ledger Clerk, You will be responsible for processing high volumes of invoices, reconciling supplier statements, resolving invoice queries, and supporting the wider finance function. You will ensure supplier accounts are accurately maintained and payments are processed in a timely manner. What You'll Need to Succeed Previous experience working in a Purchase Ledger or Accounts Payable role Strong attention to detail and organisational skills Ability to manage a high-volume workload and meet deadlines Good communication skills and confidence liaising with suppliers and colleagues Proficiency in Microsoft Excel and finance systems What You'll Get in Return Competitive hourly rate Immediate start available Hybrid/flexible working options (where applicable) Valuable experience within a supportive finance team Opportunity for the assignment to be extended What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 06, 2026
Seasonal
Your New Company A well-established organisation based in Swansea is looking for an experienced Purchase Ledger Clerk to provide support during a busy period. This is a fantastic opportunity to join a friendly finance team on an initial 3-month temporary assignment with the potential for extension. Your New RoleAs Purchase Ledger Clerk, You will be responsible for processing high volumes of invoices, reconciling supplier statements, resolving invoice queries, and supporting the wider finance function. You will ensure supplier accounts are accurately maintained and payments are processed in a timely manner. What You'll Need to Succeed Previous experience working in a Purchase Ledger or Accounts Payable role Strong attention to detail and organisational skills Ability to manage a high-volume workload and meet deadlines Good communication skills and confidence liaising with suppliers and colleagues Proficiency in Microsoft Excel and finance systems What You'll Get in Return Competitive hourly rate Immediate start available Hybrid/flexible working options (where applicable) Valuable experience within a supportive finance team Opportunity for the assignment to be extended What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Our client is a leading organisation responsible for the management, maintenance, investment and safety of a substantial housing portfolio across Northern Ireland. With a strong commitment to providing safe, high-quality homes and services, the organisation continually invests in its people, properties and communities.As part of its ongoing commitment to health, safety and compliance, an exciting opportunity has arisen for a Health & Safety Officer to join the Asset Directorate and help ensure the safe delivery of property, maintenance and investment services across a diverse housing stock. Your new role Reporting to the Director of Assets, the Health & Safety Officer will play a key role in supporting health, safety and compliance activities across all functions within the Asset Directorate. This includes planned works, property compliance programmes, repairs and maintenance services, contractor management and activities delivered by the organisation's Direct Labour Organisation (DLO). Key responsibilities will include: Providing professional health and safety advice and guidance to operational and technical teams. Supporting the implementation and continuous improvement of health and safety management systems. Assisting with statutory compliance programmes including fire safety, asbestos management, electrical safety and water hygiene. Undertaking property inspections, site audits and safety assessments across operational locations. Reviewing risk assessments, method statements and safe systems of work. Supporting operational managers and supervisors to ensure safe working practices are maintained. Monitoring contractor compliance and carrying out site inspections on repair, maintenance and capital works projects. Investigating accidents, incidents and near misses, ensuring appropriate reporting and corrective actions. Delivering health and safety awareness training, toolbox talks and safety briefings. Promoting a positive health and safety culture and supporting continuous improvement initiatives across the Directorate. This is an excellent opportunity for a motivated Health & Safety professional who enjoys a varied role combining compliance, operational safety, inspections, training and stakeholder engagement. What you'll need to succeed Applicants should be able to demonstrate:Essential Criteria NEBOSH General Certificate in Occupational Health & Safety. Membership of IOSH (or actively working towards membership). Experience in a health and safety role within property, housing, construction, maintenance or asset management environments. Knowledge of building safety and property compliance requirements. Experience carrying out risk assessments, health and safety inspections and audits. Ability to work collaboratively with operational, technical and management teams. Excellent written and verbal communication skills. Ability to work independently and manage a varied workload. Full current driving licence and access to suitable transport. What you'll get in return Competitive salary of 35,000 - 38,000 34 days annual leave (including statutory and bank holidays) Generous pension scheme, Healthcare Cash Plan, Employee Health Check Programme, Paid Professional Membership Fees, Cycle to Work Scheme, Ongoing professional development and training opportunities. Supportive and collaborative working environment. Opportunity to make a significant impact on the safety and wellbeing of employees, contractors and residentsVaried and rewarding role within a respected and progressive housing organisation. Excellent long-term career development opportunities. What you need to do now If you're interested in this role, contact Michael Dickson on (phone number removed) or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Full time
Your new company Our client is a leading organisation responsible for the management, maintenance, investment and safety of a substantial housing portfolio across Northern Ireland. With a strong commitment to providing safe, high-quality homes and services, the organisation continually invests in its people, properties and communities.As part of its ongoing commitment to health, safety and compliance, an exciting opportunity has arisen for a Health & Safety Officer to join the Asset Directorate and help ensure the safe delivery of property, maintenance and investment services across a diverse housing stock. Your new role Reporting to the Director of Assets, the Health & Safety Officer will play a key role in supporting health, safety and compliance activities across all functions within the Asset Directorate. This includes planned works, property compliance programmes, repairs and maintenance services, contractor management and activities delivered by the organisation's Direct Labour Organisation (DLO). Key responsibilities will include: Providing professional health and safety advice and guidance to operational and technical teams. Supporting the implementation and continuous improvement of health and safety management systems. Assisting with statutory compliance programmes including fire safety, asbestos management, electrical safety and water hygiene. Undertaking property inspections, site audits and safety assessments across operational locations. Reviewing risk assessments, method statements and safe systems of work. Supporting operational managers and supervisors to ensure safe working practices are maintained. Monitoring contractor compliance and carrying out site inspections on repair, maintenance and capital works projects. Investigating accidents, incidents and near misses, ensuring appropriate reporting and corrective actions. Delivering health and safety awareness training, toolbox talks and safety briefings. Promoting a positive health and safety culture and supporting continuous improvement initiatives across the Directorate. This is an excellent opportunity for a motivated Health & Safety professional who enjoys a varied role combining compliance, operational safety, inspections, training and stakeholder engagement. What you'll need to succeed Applicants should be able to demonstrate:Essential Criteria NEBOSH General Certificate in Occupational Health & Safety. Membership of IOSH (or actively working towards membership). Experience in a health and safety role within property, housing, construction, maintenance or asset management environments. Knowledge of building safety and property compliance requirements. Experience carrying out risk assessments, health and safety inspections and audits. Ability to work collaboratively with operational, technical and management teams. Excellent written and verbal communication skills. Ability to work independently and manage a varied workload. Full current driving licence and access to suitable transport. What you'll get in return Competitive salary of 35,000 - 38,000 34 days annual leave (including statutory and bank holidays) Generous pension scheme, Healthcare Cash Plan, Employee Health Check Programme, Paid Professional Membership Fees, Cycle to Work Scheme, Ongoing professional development and training opportunities. Supportive and collaborative working environment. Opportunity to make a significant impact on the safety and wellbeing of employees, contractors and residentsVaried and rewarding role within a respected and progressive housing organisation. Excellent long-term career development opportunities. What you need to do now If you're interested in this role, contact Michael Dickson on (phone number removed) or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Stoke-on-trent, Staffordshire
Your new company Hays are recruiting for an experienced ASB / Neighbourhood Officer on a temporary ongoing basis in the Stoke-on-Trent area. Your new role Key Duties: Investigate reports of anti-social behaviour and nuisance complaints. Engage with residents, witnesses, and partner agencies to gather evidence and resolve issues. Develop and implement action plans to address ASB cases effectively. Prepare case files and documentation for legal proceedings where necessary. Promote community safety and deliver preventative initiatives. Maintain accurate records and ensure compliance with relevant legislation and policies. Skills & Experience: Strong communication and negotiation skills. Knowledge of ASB legislation and enforcement processes. Ability to manage complex cases and work collaboratively with stakeholders. Excellent organisational and problem-solving abilities. What you'll need to succeed In order to be considered for the role, you must have proven experience in a similar role and a full clean driving licence. Furthermore, you must have excellent communication skills as the role involves a lot of partnership working, especially with local police. What you'll get in return In return, you will receive a temporary ongoing contract with the potential to turn permanent for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Your new company Hays are recruiting for an experienced ASB / Neighbourhood Officer on a temporary ongoing basis in the Stoke-on-Trent area. Your new role Key Duties: Investigate reports of anti-social behaviour and nuisance complaints. Engage with residents, witnesses, and partner agencies to gather evidence and resolve issues. Develop and implement action plans to address ASB cases effectively. Prepare case files and documentation for legal proceedings where necessary. Promote community safety and deliver preventative initiatives. Maintain accurate records and ensure compliance with relevant legislation and policies. Skills & Experience: Strong communication and negotiation skills. Knowledge of ASB legislation and enforcement processes. Ability to manage complex cases and work collaboratively with stakeholders. Excellent organisational and problem-solving abilities. What you'll need to succeed In order to be considered for the role, you must have proven experience in a similar role and a full clean driving licence. Furthermore, you must have excellent communication skills as the role involves a lot of partnership working, especially with local police. What you'll get in return In return, you will receive a temporary ongoing contract with the potential to turn permanent for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Blandford Forum, Dorset
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Full time
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Our client provides critical infrastructure services that support millions of customers and businesses across a large regional network. Operating 24 hours a day, 365 days a year, the organisation manages a diverse portfolio of operational, commercial, residential, recreational, and rural properties which play an essential role in delivering vital public services. Your new role As Building Surveyor, you will be an integral part of the Estates team in the Land and Property department. Reporting to the Lead Building Surveyor, you will be at the forefront of building management and delivery of building projects across the estate whilst also providing expert advice to the business across a wide range of sites. Working closely with key stakeholders, you will be a leading specialist and technical expert in a diverse estate including corporate, rural, residential, recreational, industrial and commercial buildings and sites. Delivering across a range of services including proactive planned preventative maintenance, condition surveys, contract administration, defects, dilapidations, licences for alterations, reinstatement cost assessments and party wall disputes. This is a varied hand-on role with regular travel across Yorkshire required. Support the Lead Building Surveyor in providing expert advice on building compliance, providing trusted advice across a wide range of property types. Play a key role in delivering proactive surveying, maintenance, and inspection programmes across a diverse estate. Get out on site to conduct inspections, audits, and surveys, identifying defects and providing clear recommendations and reports. Collaborate with key stakeholders Solve problems and drive the best outcomes Influence projects advising on the design, construction, repair, and refurbishment of buildings and structures Lead on feasibility studies and project scoping, shaping future works across the estate Work closely with our Project Delivery team, providing detailed specifications, scoping and technical documentation and support. Take ownership of projects in the pre-construction phase, including CDM and Building Safety Act responsibilities, enabling the business to act as Principal Designer on selected projects. Oversee works on site, ensuring quality, progress, and successful delivery. Keep key data up to date and support the Lead Building Surveyor in delivering business strategy. What you'll need to succeed A degree in Building Surveying (or similar) with a passion for the built environment MRICS or MCIOB qualified Hold a full UK driving licence Strong knowledge of building legislation, compliance, and landlord responsibilities Hands-on experience delivering building surveys across a variety of property types Solid understanding of building pathology and identifying defects Good working knowledge of CDM 2015 regulations and project requirements Confident in on-site health & safety management, keeping people and projects safe. A natural relationship-builder, able to work with stakeholders at all levels A proactive team player with excellent customer focus Comfortable working independently while contributing to wider team success Thrives in a fast-paced environment, with the ability to meet deadlines and manage competing priorities What you'll get in return We offer a competitive salary, depending on experience. This role has been classified as a Business Needs User (BNU) and is eligible for a Company Car or Cash Allowance ( 3000 per annum). Annual incentive related bonus ( 1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Building Surveyor progression plan 25 days annual leave plus bank holidays - plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Full time
Your new company Our client provides critical infrastructure services that support millions of customers and businesses across a large regional network. Operating 24 hours a day, 365 days a year, the organisation manages a diverse portfolio of operational, commercial, residential, recreational, and rural properties which play an essential role in delivering vital public services. Your new role As Building Surveyor, you will be an integral part of the Estates team in the Land and Property department. Reporting to the Lead Building Surveyor, you will be at the forefront of building management and delivery of building projects across the estate whilst also providing expert advice to the business across a wide range of sites. Working closely with key stakeholders, you will be a leading specialist and technical expert in a diverse estate including corporate, rural, residential, recreational, industrial and commercial buildings and sites. Delivering across a range of services including proactive planned preventative maintenance, condition surveys, contract administration, defects, dilapidations, licences for alterations, reinstatement cost assessments and party wall disputes. This is a varied hand-on role with regular travel across Yorkshire required. Support the Lead Building Surveyor in providing expert advice on building compliance, providing trusted advice across a wide range of property types. Play a key role in delivering proactive surveying, maintenance, and inspection programmes across a diverse estate. Get out on site to conduct inspections, audits, and surveys, identifying defects and providing clear recommendations and reports. Collaborate with key stakeholders Solve problems and drive the best outcomes Influence projects advising on the design, construction, repair, and refurbishment of buildings and structures Lead on feasibility studies and project scoping, shaping future works across the estate Work closely with our Project Delivery team, providing detailed specifications, scoping and technical documentation and support. Take ownership of projects in the pre-construction phase, including CDM and Building Safety Act responsibilities, enabling the business to act as Principal Designer on selected projects. Oversee works on site, ensuring quality, progress, and successful delivery. Keep key data up to date and support the Lead Building Surveyor in delivering business strategy. What you'll need to succeed A degree in Building Surveying (or similar) with a passion for the built environment MRICS or MCIOB qualified Hold a full UK driving licence Strong knowledge of building legislation, compliance, and landlord responsibilities Hands-on experience delivering building surveys across a variety of property types Solid understanding of building pathology and identifying defects Good working knowledge of CDM 2015 regulations and project requirements Confident in on-site health & safety management, keeping people and projects safe. A natural relationship-builder, able to work with stakeholders at all levels A proactive team player with excellent customer focus Comfortable working independently while contributing to wider team success Thrives in a fast-paced environment, with the ability to meet deadlines and manage competing priorities What you'll get in return We offer a competitive salary, depending on experience. This role has been classified as a Business Needs User (BNU) and is eligible for a Company Car or Cash Allowance ( 3000 per annum). Annual incentive related bonus ( 1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Building Surveyor progression plan 25 days annual leave plus bank holidays - plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Resales and Staircasing Manager Temporary 3 months initially with potential to be extended Competitive Rates Hybrid - 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of around 4. As the successful candidate you will be responsible for the below: Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners. Ensure all enquiries and transactions are efficiently managed within agreed SLAs. Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements. Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary. Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion. I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Resales and Staircasing Manager Temporary 3 months initially with potential to be extended Competitive Rates Hybrid - 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of around 4. As the successful candidate you will be responsible for the below: Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners. Ensure all enquiries and transactions are efficiently managed within agreed SLAs. Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements. Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary. Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion. I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Resales & Staircasing Officer London- Hybrid 3 days in the office 2 days working from home 3 months initially with potential to be extended 23.57 per hour PAYE, 35 hours per week, Monday to Friday Our client a large housing association is looking for an experienced Resales & Staircasing Officer to manage a caseload of shared ownership resales, staircasing transactions and ad hoc empty property disposals. The role will provide a customer-focused service to existing and prospective homeowners, guiding customers through the full transaction process from instruction through to legal completion. Key responsibilities: Manage a portfolio of resales, staircasing and void property disposals. Act as the main point of contact for customers throughout transactions. Ensure cases are progressed efficiently, accurately and in line with agreed targets. Liaise with solicitors, agents and internal stakeholders to resolve issues and deliver excellent customer outcomes. Support continuous improvement of processes and service delivery. Essential experience: Residential conveyancing experience. Strong customer service and case management background. Experience managing a high-volume workload and meeting deadlines/KPIs. Excellent communication, organisational and stakeholder management skills. Good Microsoft Office skills and strong attention to detail. Desirable: Shared ownership resales and staircasing experience. Housing sector knowledge and understanding of relevant legislation. Experience working with legal advisers and external partners. Ideal for candidates with conveyancing, housing sales or shared ownership experience who can quickly manage a busy caseload and deliver a high-quality customer experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Resales & Staircasing Officer London- Hybrid 3 days in the office 2 days working from home 3 months initially with potential to be extended 23.57 per hour PAYE, 35 hours per week, Monday to Friday Our client a large housing association is looking for an experienced Resales & Staircasing Officer to manage a caseload of shared ownership resales, staircasing transactions and ad hoc empty property disposals. The role will provide a customer-focused service to existing and prospective homeowners, guiding customers through the full transaction process from instruction through to legal completion. Key responsibilities: Manage a portfolio of resales, staircasing and void property disposals. Act as the main point of contact for customers throughout transactions. Ensure cases are progressed efficiently, accurately and in line with agreed targets. Liaise with solicitors, agents and internal stakeholders to resolve issues and deliver excellent customer outcomes. Support continuous improvement of processes and service delivery. Essential experience: Residential conveyancing experience. Strong customer service and case management background. Experience managing a high-volume workload and meeting deadlines/KPIs. Excellent communication, organisational and stakeholder management skills. Good Microsoft Office skills and strong attention to detail. Desirable: Shared ownership resales and staircasing experience. Housing sector knowledge and understanding of relevant legislation. Experience working with legal advisers and external partners. Ideal for candidates with conveyancing, housing sales or shared ownership experience who can quickly manage a busy caseload and deliver a high-quality customer experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
St. Helens, Merseyside
ASB Officer Location: St Helens Office (covering the Heartlands patch) Contract: 6-Month Fixed-Term Contract via Hays Pay: Weekly Pay Opportunity: Potential for Extension Your New Company Hays are proud to be working in partnership with a leading social housing organisation to recruit an ASB Officer on an initial 6-month fixed-term contract. This is an exciting opportunity to join a proactive community safety team dedicated to tackling anti-social behaviour, tenancy breaches, and neighbourhood issues across the Heartlands area. Based from the St Helens office you will work closely with residents, partner agencies, and internal teams to deliver safer, stronger communities. Your New Role As an ASB Officer, you will manage a caseload of complex and serious anti-social behaviour cases, including harassment, hate crime, domestic abuse, and other tenancy breaches. You will be responsible for progressing cases through investigation and enforcement stages, ensuring effective interventions are delivered and legal action is pursued where appropriate. Key responsibilities include: Managing serious and persistent ASB and tenancy breach cases from investigation through to resolution. Conducting interviews, gathering evidence, taking witness statements, and preparing cases for legal action. Working closely with legal teams in the preparation and service of notices and court documentation. Attending court hearings and providing evidence where required. Supporting Housing and Neighbourhood Officers with case management advice and evidence gathering. Liaising with police, local authorities, mediation services, and support agencies to achieve positive outcomes for customers and communities. Ensuring vulnerable residents receive appropriate support throughout investigations. Maintaining accurate records and case notes on housing management systems. What You'll Need to Succeed Previous experience managing anti-social behaviour, tenancy enforcement, housing management, or community safety cases. Strong knowledge of ASB legislation, tenancy enforcement processes, and legal remedies. Experience preparing evidence and supporting court proceedings. Excellent communication and stakeholder management skills. Strong report-writing and case management abilities. Ability to manage a demanding caseload and prioritise effectively. Experience working with vulnerable customers and challenging situations. Good IT skills and experience using housing or case management systems. What You'll Get in Return Hourly rate between 18.82 to 24.36 depending on PAYE or Umbrella Weekly pay through Hays. Initial 6-month fixed-term contract. Potential extension opportunity. Hybrid working with a St Helens office base and responsibility for the Heartlands patch. The opportunity to make a real impact within local communities. Ongoing support from your dedicated Hays consultant. What You Need to Do Now If you're interested in this opportunity click Apply Now to submit your CV or contact the Hays Housing team for a confidential discussion.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
ASB Officer Location: St Helens Office (covering the Heartlands patch) Contract: 6-Month Fixed-Term Contract via Hays Pay: Weekly Pay Opportunity: Potential for Extension Your New Company Hays are proud to be working in partnership with a leading social housing organisation to recruit an ASB Officer on an initial 6-month fixed-term contract. This is an exciting opportunity to join a proactive community safety team dedicated to tackling anti-social behaviour, tenancy breaches, and neighbourhood issues across the Heartlands area. Based from the St Helens office you will work closely with residents, partner agencies, and internal teams to deliver safer, stronger communities. Your New Role As an ASB Officer, you will manage a caseload of complex and serious anti-social behaviour cases, including harassment, hate crime, domestic abuse, and other tenancy breaches. You will be responsible for progressing cases through investigation and enforcement stages, ensuring effective interventions are delivered and legal action is pursued where appropriate. Key responsibilities include: Managing serious and persistent ASB and tenancy breach cases from investigation through to resolution. Conducting interviews, gathering evidence, taking witness statements, and preparing cases for legal action. Working closely with legal teams in the preparation and service of notices and court documentation. Attending court hearings and providing evidence where required. Supporting Housing and Neighbourhood Officers with case management advice and evidence gathering. Liaising with police, local authorities, mediation services, and support agencies to achieve positive outcomes for customers and communities. Ensuring vulnerable residents receive appropriate support throughout investigations. Maintaining accurate records and case notes on housing management systems. What You'll Need to Succeed Previous experience managing anti-social behaviour, tenancy enforcement, housing management, or community safety cases. Strong knowledge of ASB legislation, tenancy enforcement processes, and legal remedies. Experience preparing evidence and supporting court proceedings. Excellent communication and stakeholder management skills. Strong report-writing and case management abilities. Ability to manage a demanding caseload and prioritise effectively. Experience working with vulnerable customers and challenging situations. Good IT skills and experience using housing or case management systems. What You'll Get in Return Hourly rate between 18.82 to 24.36 depending on PAYE or Umbrella Weekly pay through Hays. Initial 6-month fixed-term contract. Potential extension opportunity. Hybrid working with a St Helens office base and responsibility for the Heartlands patch. The opportunity to make a real impact within local communities. Ongoing support from your dedicated Hays consultant. What You Need to Do Now If you're interested in this opportunity click Apply Now to submit your CV or contact the Hays Housing team for a confidential discussion.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Income Officer- Liverpool City Centre Hybrid Working Initial 6-Month Contract Your new company Hays are proud to be working in partnership with a leading housing organisation to recruit an experienced Income Officer on an initial 6-month fixed-term contract. Based from Liverpool City Centre HQ this role offers a fantastic opportunity to join a high-performing income team with the potential for contract extension and future opportunities. Your New Role As an Income Officer, you will play a key role in maximising rental income and supporting customers to sustain their tenancies. Managing your own caseload, you will take ownership of rent arrears cases from early intervention through to legal action where required, ensuring a customer-focused and proactive approach throughout. Key responsibilities will include: Managing rent arrears and negotiating affordable repayment agreements. Supporting customers with income maximisation and welfare benefit-related queries. Conducting home visits and engaging directly with customers across the local area. Working in partnership with internal teams and external agencies to sustain tenancies and prevent eviction. Taking appropriate recovery action, including preparing cases for court where necessary. Maintaining accurate records and ensuring compliance with policies and procedures. Contributing towards team performance targets and service improvements. What You'll Need to Succeed To be considered for this role, you will have: Previous experience in income management, rent recovery, debt collection or a similar housing-related role. Experience of managing a caseload and working towards performance targets. Strong communication, negotiation and customer service skills. Knowledge of welfare benefits and tenancy sustainment principles. The ability to work independently and effectively manage competing priorities. What You'll Get in Return Initial 6-month contract through Hays PAYE premium 20.88 or Umbrella 22.92 Weekly pay Hybrid working Liverpool City Centre office location Opportunity to gain experience within a reputable housing organisation Potential for contract extension and access to further opportunities through Hays Dedicated consultant support throughout your assignment What You Need to Do Now If you're interested in this opportunity, click Apply Now to submit your CV or contact the Hays Housing team and ask for Lauren for a confidential discussion regarding your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Income Officer- Liverpool City Centre Hybrid Working Initial 6-Month Contract Your new company Hays are proud to be working in partnership with a leading housing organisation to recruit an experienced Income Officer on an initial 6-month fixed-term contract. Based from Liverpool City Centre HQ this role offers a fantastic opportunity to join a high-performing income team with the potential for contract extension and future opportunities. Your New Role As an Income Officer, you will play a key role in maximising rental income and supporting customers to sustain their tenancies. Managing your own caseload, you will take ownership of rent arrears cases from early intervention through to legal action where required, ensuring a customer-focused and proactive approach throughout. Key responsibilities will include: Managing rent arrears and negotiating affordable repayment agreements. Supporting customers with income maximisation and welfare benefit-related queries. Conducting home visits and engaging directly with customers across the local area. Working in partnership with internal teams and external agencies to sustain tenancies and prevent eviction. Taking appropriate recovery action, including preparing cases for court where necessary. Maintaining accurate records and ensuring compliance with policies and procedures. Contributing towards team performance targets and service improvements. What You'll Need to Succeed To be considered for this role, you will have: Previous experience in income management, rent recovery, debt collection or a similar housing-related role. Experience of managing a caseload and working towards performance targets. Strong communication, negotiation and customer service skills. Knowledge of welfare benefits and tenancy sustainment principles. The ability to work independently and effectively manage competing priorities. What You'll Get in Return Initial 6-month contract through Hays PAYE premium 20.88 or Umbrella 22.92 Weekly pay Hybrid working Liverpool City Centre office location Opportunity to gain experience within a reputable housing organisation Potential for contract extension and access to further opportunities through Hays Dedicated consultant support throughout your assignment What You Need to Do Now If you're interested in this opportunity, click Apply Now to submit your CV or contact the Hays Housing team and ask for Lauren for a confidential discussion regarding your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment. Your new role Managing a designated housing patch and acting as the primary contact for tenants Delivering an effective tenancy management service, including tenancy sustainment and support Managing anti-social behaviour cases and neighbour disputes Conducting estate management inspections and property visits Dealing with tenancy changes, abandonments, succession requests and mutual exchanges Supporting rent arrears prevention and working closely with income teams where required Ensuring excellent customer service and maintaining strong tenant relationships Liaising with internal departments and external agencies to resolve housing-related issues What you'll need to succeed Previous experience working as a Housing Officer within a Housing Association or Local Authority Strong knowledge of housing legislation and tenancy management practices Experience managing anti-social behaviour and complex tenancy cases Excellent communication, organisational and problem-solving skills Ability to work independently and manage a varied caseload Desirable: Experience using Homemaster housing management software What you'll get in return Immediate start available Supportive and experienced team environment Opportunity to gain experience within a well-established social housing organisation Grade 7 equivalent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Your new company An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment. Your new role Managing a designated housing patch and acting as the primary contact for tenants Delivering an effective tenancy management service, including tenancy sustainment and support Managing anti-social behaviour cases and neighbour disputes Conducting estate management inspections and property visits Dealing with tenancy changes, abandonments, succession requests and mutual exchanges Supporting rent arrears prevention and working closely with income teams where required Ensuring excellent customer service and maintaining strong tenant relationships Liaising with internal departments and external agencies to resolve housing-related issues What you'll need to succeed Previous experience working as a Housing Officer within a Housing Association or Local Authority Strong knowledge of housing legislation and tenancy management practices Experience managing anti-social behaviour and complex tenancy cases Excellent communication, organisational and problem-solving skills Ability to work independently and manage a varied caseload Desirable: Experience using Homemaster housing management software What you'll get in return Immediate start available Supportive and experienced team environment Opportunity to gain experience within a well-established social housing organisation Grade 7 equivalent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Location: Office-based, Monday-Friday (09:00-18:00) Overview My client is seeking an experienced Chartered Commercial Property Manager (MRICS) to join their growing team. This is a key role responsible for managing a diverse property portfolio (office, industrial, retail), optimising asset performance, and providing expert advice across the business. The successful candidate will combine strong technical surveying expertise with commercial awareness and a proactive approach to property and asset management. Key Responsibilities Take full responsibility for a portfolio of commercial properties, maintaining a detailed understanding of income, lease events, opportunities, and local market conditions. Apply high-level professional surveying skills as part of the commercial property team. Provide expert property and estate management advice to internal stakeholders across the business. Deliver a full range of property management services, including: Tenant liaison Accounts enquiries Rent arrears management Carry out regular site inspections and ensure assets are well maintained and compliant. Manage all day-to-day landlord and tenant matters, including: Lettings and leasing Rent reviews and lease renewals Assignments, sub-letting, and alterations Budgeting and financial forecasting Lead on letting vacant properties and minimising void periods. Manage and administer service charge budgets and recovery where applicable. Oversee refurbishment and improvement projects (capital and revenue), liaising closely with the building surveyor. Build and maintain strong working relationships with tenants, on-site staff, and internal teams. Support property acquisitions and disposals, including both planned and opportunistic transactions. Negotiate easements and wayleaves as required. Maintain accurate and up-to-date property records and database information. Manage vacant properties and sites pending development. Prepare and present reports covering key asset management areas such as: Voids Arrears Rent reviews Lease renewals Dilapidations Projects Contribute to the preparation and delivery of capital expenditure strategies. Candidate Requirements MRICS qualified (essential) Proven experience in commercial property management Strong working knowledge of landlord & tenant matters and lease structures Excellent negotiation and communication skills Commercially astute with a proactive and solutions-driven approach Ability to manage multiple assets and projects simultaneously Strong organisational skills and attention to detail This is a great chance for a property manager looking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Full time
Location: Office-based, Monday-Friday (09:00-18:00) Overview My client is seeking an experienced Chartered Commercial Property Manager (MRICS) to join their growing team. This is a key role responsible for managing a diverse property portfolio (office, industrial, retail), optimising asset performance, and providing expert advice across the business. The successful candidate will combine strong technical surveying expertise with commercial awareness and a proactive approach to property and asset management. Key Responsibilities Take full responsibility for a portfolio of commercial properties, maintaining a detailed understanding of income, lease events, opportunities, and local market conditions. Apply high-level professional surveying skills as part of the commercial property team. Provide expert property and estate management advice to internal stakeholders across the business. Deliver a full range of property management services, including: Tenant liaison Accounts enquiries Rent arrears management Carry out regular site inspections and ensure assets are well maintained and compliant. Manage all day-to-day landlord and tenant matters, including: Lettings and leasing Rent reviews and lease renewals Assignments, sub-letting, and alterations Budgeting and financial forecasting Lead on letting vacant properties and minimising void periods. Manage and administer service charge budgets and recovery where applicable. Oversee refurbishment and improvement projects (capital and revenue), liaising closely with the building surveyor. Build and maintain strong working relationships with tenants, on-site staff, and internal teams. Support property acquisitions and disposals, including both planned and opportunistic transactions. Negotiate easements and wayleaves as required. Maintain accurate and up-to-date property records and database information. Manage vacant properties and sites pending development. Prepare and present reports covering key asset management areas such as: Voids Arrears Rent reviews Lease renewals Dilapidations Projects Contribute to the preparation and delivery of capital expenditure strategies. Candidate Requirements MRICS qualified (essential) Proven experience in commercial property management Strong working knowledge of landlord & tenant matters and lease structures Excellent negotiation and communication skills Commercially astute with a proactive and solutions-driven approach Ability to manage multiple assets and projects simultaneously Strong organisational skills and attention to detail This is a great chance for a property manager looking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)