Meraki Talent Limited

Meraki Talent are seeking experienced Customer Services professionals for a number of temporary contracts within the Edinburgh area. Based from Edinburgh Gyle, you will work as part of a larger team, providing first class customer services to existing customers. Applicants should have gained experience within a fast paced organisation, where the needs of the customer are put first. Key duties will include Providing a first class customer experience via telephone and digital support channels. Completing accurate customer requests Dealing with existing customer queries Updating in house systems with accurate customer data Ensuring customer satisfaction at all times. Promoting digital channels to existing customers Applicants should be able to demonstrate first class customer service skills, and have excellent verbal and written communication skills. Additionally, applicants should be able to work in a fast paced, and ever changing environment, while delivering first class customer results. Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you? Jennifer wants: Customer Services, Telephone, Financial Services 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you." Please see our website page headed 'Privacy Notice' for an explanation about how we use information we collect about you

Meraki Talent are delighted to be supporting an expanding function, who are looking for forward thinking Treasury Analyst, with previous experience supporting financing facilities within a Treasury, Finance, or banking environment. The role will be responsible for the administration, monitoring, and operational support of the organisation's financing facilities, including revolving credit facilities, leverage facilities, and associated sub-lines. As part of this role you will work closely with Treasury, Finance, Legal, and banking partners to ensure: Borrowing capacity is accurately maintained and monitored Funding requests are processed and executed efficiently Financing facilities are administered accurately Facility documentation and compliance requirements are maintained Key stakeholders and banking partners receive timely and accurate information Applicants should have gained prior experience in Treasury, facility management, corporate finance, banking operations, or a similar environment, who understand how financing facilities operate and can work confidently across multiple stakeholders. Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you? Jennifer wants: Treasury, Funding, Borrowing, Financing, 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you." Please see our website page headed 'Privacy Notice' for an explanation about how we use information we collect about you

Digital Marketing Web analytics Customer journey Digital Marketing Analyst required to work in a commercial banking team of a major bank (ideally with a background in Digital Marketing analytics and data vitualization) This role can be base in either Birmingham or Leeds with no specific preference.You will assist the team in developing automated reporting and be responsible for collating data from multiple platforms and sources to create a clear end-to-end view of the customer journey - turning complex performance data into clear, actionable insight that drives commercial impact. Working closely with marketing, product, UX, CRO and journey teams, you will provide analytical expertise to support strategic decisions around customer acquisition, engagement, conversion, and retention. From optimizing digital journeys and page designs to shaping campaign strategy, your insights will directly influence how the bank attracts and serves business customers online.Key background requiredDigital marketing analytics experience / Web Analytics / Data Virtualization / exposure to tools such as Heap / Content square or Google analytics. Highly desirable - experience working in banks or financial services firms

Business Analyst / Consultant Private Equity Hedge Funds Venture Capital Banking £50,000 - £80,000 (depending on level/experience) City Hybrid Meraki Talent is partnering with a Financial Services firm that specialises in supporting Private Equity and Private Markets businesses. Key Responsibilities: Project & Programme Delivery Lead and deliver multiple client projects and workstreams, managing priorities across engagements. Take ownership of project plans, timelines, milestones, budgets and deliverables. Monitor risks, issues and dependencies, escalating effectively where required. Support projects throughout the full delivery lifecycle, including scoping, requirements, solution design, testing, training and implementation. Client & Stakeholder Management Lead client meetings, workshops and regular project updates. Communicate complex information clearly to both technical and non-technical audiences. Prepare and present materials for Steering Committees and governance forums. Recognise potential account development opportunities and communicate these to senior leadership. Business Analysis & Solution Design Analyse business processes, operating models and client requirements to identify challenges and opportunities. Gather, document and validate functional and business requirements. Work closely with operations, technology and data teams to develop effective solutions. Support process mapping, testing and implementation activities. Contribute to both tactical improvements and longer-term strategic solutions. Internal Contribution Contribute to internal initiatives, forums and continuous improvement projects. Support the development of internal methodologies, tools and best practice. Provide regular updates to leadership on project and internal initiatives. Take ownership of your own professional development and continue building expertise within Private Capital. Person Specification: We are open to candidates from a range of backgrounds, but this role would particularly suit someone who is: A Senior Business Analyst looking to move into a more client-facing consulting position. A Senior Analyst ready to take greater ownership of projects and client delivery. An existing Consultant from a boutique or mid-sized consultancy looking for exposure to Private Capital. A Business Analyst with experience across financial services, investment operations or private equity. You MUST have AT LEAST two years experience delivering projects within Financial Services, Private Equity or Private Markets. Exposure to tools such as Power BI, SQL, iLevel or Visio would be beneficial. Strong business analysis and requirements-gathering experience. Experience managing projects, workstreams or significant project deliverables. Experience with change, transformation or implementation projects. An understanding of operational processes, data platforms and reporting environments. Exposure to Private Equity middle-office functions or investment operations would be highly beneficial. Experience with middle-office technology implementations, investment data, portfolio reporting, fund operations or performance reporting would be advantageous. Strong Excel, PowerPoint and other Microsoft Office skills.