Andy File Associates Ltd

HOSE ASSEMBLY SUPERVISOR Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy. Hours: 40 hours per week, 6am 2.30pm Monday to Friday and 1 10pm Monday to Thursday and 12 6.30pm on a Friday. Salary: competitive, extra 20% bonus for the afternoon shift Objective To ensure hose assembly orders are completed in accordance with customer requirements, to agreed timescales with all procedures and processes strictly adhere to. Tasks Supervise a team of hose technicians. Delegate orders to the team, ensuring on-time completion. Daily checks of hose machinery in accordance with H&S regulations. Ensure all H&S procedures are adhered to. SOP Audits and regular spot checking of all processes. Responsible for ensuring final checks done before despatch, and that first off processes are adhered to. Assembly of hoses to customer specifications using a range of machinery including cutters, swagers, skivers and lifting equipment. Regular communication with the internal sales teams as well as the customer. Responsibility for quality of the material/components during handling and for maintaining a clean and tidy working environment. Driving continuous improvement activities and CIP boards. Encourage the team to bring forward training requirements. Encourage the team to bring forward continuous improvement ideas via the C.I.P. board system. Education GCSE Minimum. Vocational Training Product knowledge. Leadership/Management Training. Experience Proven experience in the hose assembly industry. Additional Knowledge Knowledge of hose assembly process. SAP Experience. Health & Safety Knowledge. Work Behaviour Organisational Skills. Flexibility. Communication Skills (Verbal). Communication Skills (Written). Ability to work under pressure and meet tight deadlines. Attention to detail. Personal Qualities Reliable. Team Player. Discreet. Well-groomed appearance. Good telephone manner.

Self Employed Plumber 200 per day plus fuel card Andy File Associates are pleased to be recruiting for a Contract Plumber role on behalf of our reputable facilities management client based in Rotherham, England. This is an excellent opportunity for an experienced plumbing professional to join a dedicated team, delivering essential building services. The role involves providing high-quality plumbing and maintenance services within the facilities, ensuring all work meets safety and quality standards. The client values reliable, skilled individuals who are committed to delivering excellent workmanship and customer satisfaction. Responsibilities: Carry out installation, maintenance, and repair of plumbing systems within commercial and residential properties. Identify and diagnose plumbing issues efficiently and effectively. Ensure all works are completed in compliance with relevant health and safety regulations. Maintain accurate records of completed work and materials used. Coordinate with other building service teams to ensure smooth operations. Assist in the inspection and testing of plumbing systems to ensure functionality and safety. Skills Required: Proven experience as a plumber, ideally within a building fabric or facilities management environment. Good knowledge of plumbing systems, installations, and repairs. Ability to read and interpret technical drawings and specifications. Excellent problem-solving skills and attention to detail. Strong communication skills and a professional attitude. Relevant qualifications such as NVQ or City & Guilds in Plumbing. Compliance with health and safety regulations and practices. Must have own transport and tools and a clean driving licence (Maximum of 3 points).

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Helpdesk Coordinator Salary: £26,000 - £28,000 dependent on experience Hours 9am - 5pm (Client happy to discuss less hours but salary would be pro rata) About our client: Our client is a rapidly growing facilities management company dedicated to providing exceptional service to a diverse portfolio of clients. As their business continues to expand, they are looking for a Helpdesk Coordinator to join their team, ensuring efficient, professional, and customer-focused support. Job Overview: The Helpdesk Coordinator will be part of a small helpdesk team, ensuring that all service requests are handled promptly and effectively. The role involves includes ensuring smooth communication between the helpdesk, facilities management teams, contractors and clients. Key Responsibilities: Helpdesk Operations: Part of a team that ensures all incoming service requests, incidents, and inquiries are logged, tracked, and resolved in a timely and effective manner. Client Communication: Ensure consistent and professional communication with clients regarding service requests, project updates, and issue resolution. Working to Service Level Agreements (SLAs): Ensuring service requests are resolved within agreed timelines. Take action to address and escalate any issues that might breach SLAs. Customer Satisfaction: Maintain a high level of customer satisfaction by resolving issues efficiently and enhancing customer service protocols. Key Skills & Experience: Proven helpdesk experience ideally in facilities management or a related industry. Strong customer service orientation with the ability to handle challenging situations calmly and effectively. Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently in a fast-paced environment. Strong analytical skills with the ability to assess performance data and make data-driven improvements. Familiarity with helpdesk management software and ticketing systems. Strong verbal and written communication skills. Ability to manage and motivate a team to meet targets and deliver high-quality service. Knowledge of facilities management practices is desirable but not essential. What our client offers: Opportunity to be part of a growing, dynamic team with potential for career development. Supportive and collaborative work environment. Professional development