Strive Supply Chain

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Title: Customer Service Exec Region: Oxfordshire - OX29 Salary: £28k + Bens + Training + Prospects Location: Cassington Work Environment: • Office based • Working hours: Monday to Friday 07.30 to 16.30 plus one in 6 Saturday on a rota basis) 07.00 to 12.00 • PPE requirements in operational areas Reporting to: Customer Service Team Leader About the Company: With over 50 years of experience, our client is an ever evolving & expanding specialist logistics company. They are investing in people, driving a greener future, and looking for motivated individuals to join them on the journey. Summary: To deliver a reliable, high-quality customer service experience by handling calls, emails, and customer queries efficiently, resolving issues with confidence, and maintaining strong relationships with customers and internal teams. • Handling customer enquiries via phone and email. • Managing customer requests, queries and complaints. • Providing clear and confident responses to customers. • Working closely with internal teams and departments to resolve issues. • Maintaining accurate records and communication. • Managing order processing, payments, documentation and ensuring compliance with relevant regulations. • Be willing to learn and provide weighbridge cover as part of the wider team (full training provided). Essential requirements • Minimum 1 year experience in a customer service role. • Experience in at least one of the following: Office-based customer service environment, Call centre / high-volume phone-based role, Customer-facing role involving regular phone and email communication. • Experience handling customer queries, complaints, or service issues. • Confident using the telephone as a main communication tool. • Basic computer literacy (Outlook and Microsoft Office). • Someone reliable, proactive and able to work independently. Desirable • Experience using a CRM system. • Knowledge of Oxfordshire area. • Experience working in an office-based environment. Ideal candidate? • You are confident dealing with customers, even in challenging situations. • You take ownership, solve problems and manage your time independently to stay productive. • You stay organised and maintain strong attention to detail when handling multiple tasks. • You are quick to learn new systems and adapt to changes. • You are reliable, communicate clearly and are a strong team player. Benefits: - Generous holiday entitlement 24 days + Bank Holidays - Company pension scheme - Employee Assistance Programme - Full PPE & uniform supplied - Cycle to work scheme - Free flu jabs - On-site parking This really is a fabulous opportunity, we look forward to your application.

Recruitment Consultant North-West / Yorkshire / Midlands or London - Home based + Flexi Hours to suit c 35k + Bonus + Bens We are a best-in-class recruiter placing Management level candidates in the Warehouse, Transport & Supply Chain sector across the UK. The continued growth of E-Commerce & Home delivery makes this one of the most exciting fields to work in. For further details see our site at strive. co . uk We have an immediate requirement for an experienced, 360 recruiter to work on a flexi-hour basis to suit your lifestyle. Within this role you will work with new enquiries & existing clients to cover their permanent management roles as well as looking to expand our reach across their many sites. You will lead the whole recruiting process from vacancy take on through to offer. The ideal candidate & what we specifically require: An experienced recruiter with a proven track record of consistent billing Natural warmth & rapport building skills Must have exceptional negotiation skills Business development will be in your DNA Bring ideas to the business to help us develop Understands the importance of decisive & honest communication between all parties in the hiring process Energy, pace & the ability to make your own decisions Comfortable working under your own self discipline Genuinely proactive & hard working Attention to detail, planning and organisation What can we offer? First & foremost our recruitment product is exceptional & therefore a truly great alternative to online options. A working culture set to help you succeed Flexible working hours BDM Telesales support team in place Proactive marketing campaigns Training & support at every stage Exceptional Candidate bank Excellent IT systems & overall resources. If you have a genuine passion for recruitment & want to create your own vision, then we are the company for you. Please send your CV in confidence as soon as possible. We look forward to your application.

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Warehouse Operations Manager (Nights) Upto c£63k + Excellent Benefits Northamptonshire Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading FMCG Distributor who are currently recruiting for a Warehouse Operations Manager to manage the busy operation at their site in Corby, Northamptonshire, on a Monday - Friday, permanent night basis. Reporting into the General Manager and with 5 Direct Reports, managing a team of c220FTEs + 10 Team Leaders, you will be expected to manage the operation and improve operational efficiencies through Continuous Improvement. Key Accountabilities as Warehouse Operations Manager (Nights): Day to day management of the warehouse operation in order to meet agreed budgets and KPIs. Manage the deployment and performance of the warehouse team in order to drive operational efficiencies, service excellence and productivity within the business Think and plan strategically in order to improve upon the operation of the Warehouse so that it can offer a better service Demonstrate the expected behaviours and standards of a people leader to help recruit, engage and develop the capability of our people and generate the right customer service culture for our business Support and work with other depots in order to ensure service levels are achieved Ensure that all audits and legal standards are met and exceeded to ensure the compliance of the depot Effectively manage and lead the team through change, through promoting the positive outputs of change, seeking to understand the impact of change on individuals and adapting approach to meet all needs The Ideal Person for the Warehouse Operations Manager (Nights) role: Experience of a managing in a FMCG Warehousing environment Experience of effective cost management and able to work within tight budgetary controls Effective planning and communication skills Experience of working effectively within a team to provide customer service Evidence of effective people management and leadership Ability to think strategically in order to make improvements to the service offering, with a superb track record in Change management This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Warehouse Operations Manager Upto £55k Excellent Benefits Gwent Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading provider of power products, with an exclusive customer base. We are delighted to assist them in their search for an experienced Warehouse professional as they look to recruit a Warehouse Operations Manager at their 100,000 sq.ft state of the art facility in Newport, Gwent. Reporting into the Head of Operations, you will be responsible for receiving, storage, inventory control, order fulfilment, outbound logistics and the delivery of third-party logistics (3PL) services to the customer base. Key Responsibilities as Warehouse Operations Manager: Lead the implementation of warehouse strategies that enhance performance, service levels and cost-effectiveness. Oversee all warehouse functions including goods-in, inventory control, picking, packing, dispatch and third-party logistics (3PL) operations. Ensure alignment of local site operations with wider company goals and participate in cross-functional projects. Drive continuous improvement initiatives, applying lean methodologies such as 5S, Kaizen, and waste elimination to increase operational efficiency and service quality. Lead operational readiness for new customer onboarding, process changes or system implementations, ensuring minimal disruption and strong communication across teams. Provide leadership and support to the overall team of 30FTEs through 2 Direct Reports Drive a culture of high performance, collaboration and continuous improvement. Manage team training, development, performance reviews and workforce planning in line with business needs. Ensure the effective operation of all warehouse processes, from receipt of goods through to order fulfilment and shipping. Maintain inventory accuracy and stock control through robust processes, including cycle counts and reconciliation. Manage warehouse layout, space utilisation and equipment use, ensuring health and safety compliance at all times. Ensure full and effective use of the Warehouse Management System (WMS) to manage stock, track orders and support accurate, real-time reporting. Define and report on KPIs relating to safety, productivity, service and cost efficiency. Analyse operational data to identify trends and opportunities for improvement. The Ideal Person for the Warehouse Operations Manager role: Substantial experience in a senior warehouse management role, ideally within a high-volume, fast-paced distribution environment. Proven track record of driving continuous improvement and delivering operational success. Familiarity with third-party logistics (3PL) environments and warehouse management systems (WMS). IOSH Managing Safely certification is preferred. Proven commercial acumen through the management of a P&L Budget Strong analytical capabilities with experience in performance reporting and operational KPIs. Exceptional leadership, communication, and interpersonal skills with the ability to influence at all levels. Commercially astute, strategic thinker, and adept at managing change and operational complexity. This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive . co. uk