Mackenzie Jones IT

3 job(s) at Mackenzie Jones IT

Mackenzie Jones IT Slough, Berkshire
Dec 06, 2025
Full time
IT Business Partner - Data & Analytics. £55k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Data & Analytics - to partner with business teams to drive digital enablement through better use of Systems, Data & Analytics, AI (Copilot) tools. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Marketing & Finance. Drive Digital Enablement - Data & Analytics, AI (Copilot) tools - Drive adoption & enhancement. Power BI - drive & support adoption - across Sales, Marketing & Finance. AI - Align to the Global AI Roadmap - Copilot - AI platform - drive adoption. Partner with Global IT Team - support with the local rollout of - Data & Analytics, AI (Copilot) Enterprise Projects. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into - Data & Analytics, AI initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local Portfolio for - Data & Analytics, AI. Enable User Adoption - utilise training, communications, change management activities for Data & Analytics, AI. AI Training - support with AI - Copilot - end user training. Third Parties - manage local vendors effectively - cost, budget, time, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global IT teams. Skills Experience Required: IT Business Partner - ideally 3 - 4 years experience /or/ an experienced IT Business Analyst looking to transition to to an IT Business Partner role. Data & Analytics and AI - Drive adoption & enhancement. Partnered with Sales, Marketing & Finance teams - to deliver Data & Analytics and AI solutions. Power BI - hands-on experience - ability to create minimal dashboards for functional level needs for - Sales, Marketing & Finance teams. AI - Copilot - ideally have experience of Copilot or similar - align to an AI Roadmap. AI rollout - supported with AI (Copilot) initiatives - i.e., Chat Bots etc. AI - understanding of AI functionality - supported with AI end user training & adoption. Supported with the rollout of Data & Analytics and AI Enterprise Projects. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Supported a local IT Portfolio - Data & Analytics, AI portfolio etc. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications/systems - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors - cost, budget, time, delivery etc. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global IT Teams & external resources/teams. FMCG, CPG or Manufacturing sector experience is desirable.
Mackenzie Jones IT Slough, Berkshire
Dec 06, 2025
Full time
IT Business Partner - Business Applications. £55k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Business Applications. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Finance, HR, Supply Chain. Enterprise Applications - Drive adoption & enhancement. Digital Solutions - Applications, Tools, Workplace Management & Automation - Drive adoption & enhancement. Drive adoption of Digital tools & simplify processes - deliver measurable value. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into IT initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local IT Portfolio. Enable User Adoption - utilising training, communications, change management activities. Third Parties - manage local vendors effectively - time, cost, budget, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global teams. Skills Experience Required: IT Business Partner - ideally 3 years experience /or/ a Senior Business Analyst looking to move to an IT Business Partner role. Drive adoption & enhancement of Enterprise Applications. Business Applications - driven the adoption & enhancement of - Kantar XTEL (Sales Key Account & Trade Promotion Management), Salesforce Sales Cloud (Field Sales), SuccessFactors (HR), Work Force Management solutions. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Automation - ideally Power Platform experience - Identified & delivered automation - reduced manual work, improved process efficiency - utilising Power Platform or similar tools. Supported a local IT portfolio. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global Information Services & external resources/teams. FMCG, CPG or Manufacturing sector experience. IT Business Partner, Berkshire, Permanent, T6/MN(phone number removed).
Mackenzie Jones IT Hounslow, London
Dec 05, 2025
Seasonal
IT Support Analyst - 1st & 2nd Line Support 12 Month Fixed Term Contract - possible conversion to a Permanent role £38k - £40k + 14% Bonus Location: Hybrid - Hounslow - 4 Days Onsite Must be Eligible to work in the UK - Cannot provide sponsorship Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will focus on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK, Ireland & Netherlands. Role: 1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the - UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating options. Support a wide range of networked peripherals - Printers, Audio Visual kit, Mobile Devices. Maintain documentation & user guides. Support onboarding of new starters including IT inductions. Assist with IT project-based technical activities. Experience Required: IT Support - 1st & 2nd Line Support - happy to deal with 1st Line Tickets. Act as the first point of contact for IT issues. Windows 10/11. Microsoft 365. MDM - Intune. Apple iOS & Android support. Active Directory & Azure AD - password resets, permissions, mailbox management etc Support Desktop Applications. Networked Peripherals - Printers, AV kit, Mobile Devices. Understanding of Networking principles - DHCP, DNS - to 1st Line Level. Hardware & Software troubleshooting. Clear, confident communication skills - across all levels. Strong problem-solving ability & attention to detail. Ability to work under pressure - manage workloads & take full ownership of Tickets - manage escalations. Approachable, customer-focused attitude with a passion for technology. Ability to work independently as well as part of a small IT Support team. Collaborative approach to teamwork. Benefits: 14% Annual Bonus / Pension & Life Cover / Company Discounts / Training & Development Birthday Day Off / Opportunity to convert to a Permanent role after 12 Months.