Gilbert Scott Associates

ServiceNow Lead required by a not-for-profit organisation in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes. Role - ServiceNow Lead Location - Central London with hybrid working (three days per week remote) Skills - ServiceNow, ITSM, Vendor Management, Agile, Senior Stakeholder Management Salary - £70,000 to £80,000 + benefits (30 days' holiday, 35 hours working week, good pension) To qualify the ServiceNow Lead will have the following: Proven experience providing key capabilities within ServiceNow, especially ITSM, which will include the ability to configure and customise the platform following best practise. Strong knowledge of ServiceNow architecture, data models and configuration and customisation options. Good vendor management experience. Have an understanding of Agile. Be comfortable managing multiple stakeholders with a variety of needs and wants. Strong collaboration, delivery and time management competencies. Your role will take the lead in developing and maintaining the current ServiceNow ITSM platform and to design, configure, develop and maintain additional ServiceNow tools including HRSD, working closely with the Software Delivery team, wider IT, Product Owners, Business Stakeholders and third-party providers. In return my client can offer a competitive salary and benefits and the opportunity to work with a large (c£1 billion revenue) not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes. Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates.