Rendall and Rittner

DAY DUTY MANAGER Rendall & Rittner 37961 The Heron, Barbican - EC2Y 9AP 4 Days On, 4 Days Off - 0700 - 1900 DEVELOPMENT DETAILS Youll be at the heart of a high-end 36-floor tower comprising 285 private apartments in the City of London. This is a polished, service-led environment where residents enjoy a car park, an elegant club lounge, a screening room and a well-equipped gym click apply for full job details

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. Position: Night Concierge Location: Stratford Plaza (E15) Working Hours: 4 on, 4 off Salary: £26,000-£28,000 per annum Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 16 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at a residential development located in Stratford. This development consists of 220 apartments, includes a residents roof terrace and is located close to Stratford Station and Westfield shopping centre. Key Responsibilities and Requirements: As a Concierge at Rendall & Rittner, you will: Passionate about creating a positive and safe environment for residents, guests, and the team. Expert in customer service, using this expertise to lead, engage, and inspire others. Proactive in seeking opportunities to drive the performance of the development. Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries. Values and supports the team, building strong working relationships with residents, guests, and external contractors. Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

HR ADVISOR - EMPLOYEE RELATIONS (12m FTC) Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW During this 12 month fixed term contract, you will be the go-to advisor for all things employee relations, providing confident, timely and pragmatic guidance across a varied caseload. From disciplinaries and grievances to absence, performance and complex restructures, you will help leaders reach fair, compliant and people-centred outcomes that protect our culture and our business. Working from home, you will partner with managers across our nationwide operations, building their confidence and capability while ensuring consistency with UK employment law and company policy. You will balance detail and pace, documenting thoroughly, anticipating risks early and guiding consultations that land change well. ROLE EXPECTATIONS Most days you will be advising managers on live ER cases, drafting documentation, preparing for and attending hearings remotely, and guiding consultation processes for restructures. You will keep meticulous records, update trackers, and collaborate with HR colleagues to spot trends, improve policies and upskill our managers. WHAT SUCCESS LOOKS LIKE You resolve ER cases promptly with well-reasoned, risk-aware advice that stands up to scrutiny. Restructure consultations are delivered to plan, with clear communications and compliant documentation. Managers feel supported and more capable, evidenced by consistent feedback and fewer escalations. Case records are complete, accurate and audit-ready, with actions tracked to closure. You identify patterns and recommend practical policy or training improvements that reduce issues. Stakeholders trust your judgement, and you communicate difficult messages with empathy and clarity. HOW YOU'LL SPEND MOST OF YOUR TIME Managing a mixed ER caseload end-to-end: disciplinaries, grievances, performance, absence and appeals. Planning and supporting restructures and redundancies, including timelines, scripts, letters and consultations. Coaching managers to handle conversations well and make fair, consistent decisions. Drafting and reviewing documentation: investigation reports, outcome letters, settlement agreements and notes. Keeping case trackers, MI and risk logs up to date, and preparing clear summaries for stakeholders. Collaborating with HR colleagues and external advisors to ensure compliance and best practice. WHO THIS ROLE IS FOR You are a calm, pragmatic advisor who balances empathy with sound commercial judgement. You build trust quickly, communicate clearly and handle sensitive information with absolute discretion. You are organised and self-motivated, thriving in a home-based role with competing priorities. You are solution-focused, anticipating risks and guiding managers to fair, compliant outcomes. You are a continuous improver who turns insights into simple, practical changes. EXPERIENCE THAT HELPS Managing a high-volume ER caseload in a multi-site or service-led organisation. Supporting restructures and redundancies, including collective or individual consultation. Working with employee representatives or unions and navigating sensitive stakeholder dynamics. Using HRIS and case management systems to maintain accurate records and MI. Designing or delivering ER training or toolkits for managers. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your ER expertise, judgement on complex cases and restructures, stakeholder coaching skills, and alignment with our people-first values We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.

BUILDING SAFETY COORDINATOR - 12 Month FTC Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will join Rendall & Rittner on a 12 month fixed-term contract to strengthen our building safety capability across a varied residential portfolio. As a trusted coordinator, you will bring structure, pace and clarity to how we plan, evidence and continually improve compliance with evolving building safety legislation. Working closely with Property Managers, Technical, Legal and Resident Services teams, you will help translate regulation into pragmatic, resident-focused actions. You will be central to the "golden thread" of information, ensuring our records are accurate, auditable and readily accessible, while supporting clear resident communication and engagement. ROLE EXPECTATIONS Most days you will organise, chase and quality-check building safety information, keeping actions on track and stakeholders aligned. You will review evidence packs, maintain registers and dashboards, and coordinate surveys, inspections and remedial works with clear updates to internal teams and residents. You will spot risks early, escalate thoughtfully and keep momentum until issues are closed. WHAT SUCCESS LOOKS LIKE Accurate, current building safety records and evidence packs that stand up to internal and external scrutiny. Clear action plans with owners, deadlines and progress updates, resulting in timely risk mitigation and issue closure. Confident, empathetic communications that inform residents and reduce complaints or repeat queries. Strong collaboration with Property Managers and contractors, balancing compliance urgency with operational realities. Early identification of gaps or emerging risks, with practical recommendations that are adopted. Consistent delivery against milestones across your caseload, with measurable improvements in compliance KPIs. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating and tracking safety actions, surveys, inspections and remedial works across assigned buildings. Curating and maintaining the golden thread: plans, drawings, risk assessments, fire door and façade records, and compliance evidence. Preparing concise status reports, dashboards and board-ready updates that highlight progress, risks and decisions needed. Liaising with residents to share updates, organise access and handle queries with clarity and care. Reviewing contractor reports for completeness and quality, and chasing clarifications or missing documentation. Supporting incident readiness by ensuring documentation, contact trees and escalation routes are up to date. WHO THIS ROLE IS FOR You are organised, detail-focused and relentless about closing actions and maintaining accurate records. You communicate complex information simply, adapting your style for residents, contractors and internal teams. You are calm under pressure, prioritising effectively and escalating at the right time with solutions in mind. You take ownership, follow through and hold others accountable with professionalism and empathy. You are motivated by resident safety and doing the right thing, even when it's challenging. EXPERIENCE THAT HELPS Working knowledge of the Building Safety Act, fire safety principles and the golden thread of information. Experience coordinating compliance activity within residential property, facilities, construction or risk management. Familiarity with safety case reports, risk assessments, contractor management and remedial work tracking. Confidence using data and systems to maintain registers, produce dashboards and evidence audit trails. Exposure to resident or customer communications, especially around sensitive or technical topics. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety knowledge, record-keeping rigour, stakeholder communication and how you prioritise and solve real-world compliance challenges We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

DATA PROTECTION MANAGER Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will lead data protection and privacy across Rendall & Rittner as part of the Odevo Group, shaping how we safeguard resident, client and colleague data. From a home-based setting, you will be the centre of excellence for GDPR compliance, translating regulation into practical, people-friendly processes that work at scale. Proactive and organised, you will anticipate risks before they surface, drive continuous improvement and foster a culture of privacy by design. You will partner with leaders, operations and technology teams to embed robust controls while enabling the business to move quickly and confidently. ROLE EXPECTATIONS Most days you will review and refine policies, advise on projects and contracts, oversee data mapping and DPIAs, and respond to rights requests and incident reports. You will monitor compliance metrics, run training and awareness campaigns, and act as a trusted advisor to stakeholders across the UK business and Odevo Group functions. You will balance hands-on delivery with strategic planning, keeping us audit-ready at all times. WHAT SUCCESS LOOKS LIKE Clear, current and consistently applied privacy policies and procedures across the business. Accurate records of processing, risk registers and DPIAs that are up to date and actioned. Subject access requests and incidents handled promptly, lawfully and with excellent communication. Contracts and vendor due diligence that demonstrably protect personal data and reduce risk. Engaged stakeholders who understand their responsibilities through training and practical guidance. Positive internal audits and regulatory interactions, with measurable year-on-year improvement. HOW YOU'LL SPEND MOST OF YOUR TIME Owning and updating the data protection framework, policies, notices and retention schedules. Maintaining records of processing, leading DPIAs and advising on privacy by design. Managing SARs, data rights requests and breach/incident response through to resolution. Reviewing contracts and DPAs, and assessing third-party and international transfer risks. Planning and delivering training, toolbox talks and targeted awareness campaigns. Monitoring compliance, preparing reports for leadership and coordinating audits. WHO THIS ROLE IS FOR You are proactive, highly organised and thrive on creating clarity from complexity. You communicate plainly, influence with empathy and build trusted relationships at every level. You balance risk with pragmatism, offering solutions that enable the business to deliver. You enjoy working independently in a home-based role while collaborating widely online. You take ownership, meet deadlines and keep meticulous records. EXPERIENCE THAT HELPS Practical GDPR and UK data protection experience in a multi-site or service-led organisation. Hands-on delivery of DPIAs, ROPAs, SARs and incident response. Designing and running privacy training and awareness programmes. Reviewing supplier contracts and data processing arrangements, including international transfers. Using privacy or compliance tools to track actions, metrics and audit evidence. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your data protection expertise, judgement on risk, stakeholder communication and how you apply privacy by design to real business scenarios We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.

F, P & A LEAD Rendall & Rittner • Competitive • Hybrid - London (Vauxhall) ROLE OVERVIEW You will play a pivotal role in shaping financial insight and decision-making across Rendall & Rittner, part of the Odevo Group. Sitting within our central finance team, you will turn data into narratives that inform strategy, improve performance and support leaders across operations, client services and technology. Working in a hybrid pattern from our Head Office at 13B St George Wharf, London, SW8 2LE, you will collaborate closely with finance and non-finance stakeholders. You will build robust models, deliver clear reporting and provide challenge and guidance that helps us invest wisely and serve our residents and clients brilliantly. ROLE EXPECTATIONS You will spend your days building, refining and maintaining forecasts, budgets and dashboards, translating complex data into clear insights and recommendations. You will partner with budget owners to track performance, understand variances and drive actions, while continuously improving processes and tools for speed, accuracy and impact. WHAT SUCCESS LOOKS LIKE Forecasts and budgets are accurate, timely and clearly communicated, with assumptions transparent and agreed. Variance analysis goes beyond the numbers, highlighting drivers, risks and opportunities with actionable recommendations. Commercial insight supports better pricing, investment and resource decisions, improving margins and cash flow. Stakeholders trust your reporting, value your challenge and see you as a proactive, solutions-focused partner. FP&A processes are streamlined and automated where possible, reducing cycle times and manual effort. Models, data sources and definitions are well-documented, controlled and easy for others to understand. HOW YOU'LL SPEND MOST OF YOUR TIME Building and maintaining rolling forecasts, annual budgets and long-range plans across key revenue and cost lines. Producing monthly management reporting packs with clear commentary on performance, KPIs and trends. Performing driver-based variance analysis, scenario modelling and sensitivity testing to guide decisions. Partnering with budget owners to track initiatives, challenge assumptions and agree corrective actions. Developing and enhancing financial models, dashboards and data pipelines to improve accuracy and speed. Supporting ad hoc analysis for bids, investments, pricing and strategic projects within the Odevo Group. WHO THIS ROLE IS FOR You combine strong analytical skills with the ability to simplify complexity and tell a clear story. You are commercially curious, always asking why, and focused on turning insight into action. You build positive relationships, communicate confidently and collaborate across finance and operations. You are detail-obsessed but pragmatic, balancing precision with pace and priorities. You take ownership, spot opportunities to improve processes and enjoy working in a growth environment. EXPERIENCE THAT HELPS Experience in FP&A, commercial finance or management reporting within a multi-entity or services business. Strong Excel/Google Sheets skills and familiarity with BI tools and data visualisation. Comfort working with large datasets, building driver-based models and standardising reporting. Exposure to budgeting, month-end performance reviews and stakeholder-facing analysis. Knowledge of property or real estate services is advantageous but not essential. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your FP&A toolkit, commercial acumen, modelling and data storytelling, including a practical exercise We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

DAY DUTY MANAGER Rendall & Rittner • 37961 • The Heron, Barbican - EC2Y 9AP • 4 Days On, 4 Days Off - DEVELOPMENT DETAILS You'll be at the heart of a high-end 36-floor tower comprising 285 private apartments in the City of London. This is a polished, service-led environment where residents enjoy a car park, an elegant club lounge, a screening room and a well-equipped gym. With Moorgate, Barbican and Liverpool Street stations close by, the pace is dynamic and professional, and your day will blend five-star front-of-house service with meticulous building operations in a premium city setting. ROLE EXPECTATIONS You will be the on-shift lead, taking ownership of day operations in the absence of the estate management team, coordinating site staff and contractor activity, and keeping the building running smoothly and safely. You'll be highly visible to residents, resolving queries with care, managing processes and compliance, and making sound decisions under time pressure. You will balance service excellence with rigorous standards in health and safety, presentation and reporting. WHAT SUCCESS LOOKS LIKE Residents feel listened to, supported and delighted by prompt, professional service. The building operates safely and smoothly throughout your shift, with proactive risk management. Teams and contractors are coordinated effectively, with clear briefings and handovers. Standards of presentation are consistently five-star across all front and back-of-house areas. Incidents are managed calmly, documented accurately and escalated appropriately. Accurate logs, reports and compliance checks are completed on time, every time. HOW YOU'LL SPEND MOST OF YOUR TIME Leading the on-shift team, allocating tasks and ensuring seamless handovers. Handling resident enquiries and issue resolution, keeping communication clear and timely. Overseeing building operations, conducting checks and monitoring life-safety systems. Coordinating contractors and scheduled works to minimise disruption and risk. Managing incidents and emergencies in line with procedures and keeping precise records. Maintaining the lobby, amenities, back-of-house areas and overall site presentation to premium standards. Ideally you will have a full UK driving licence and will be able to support with Valet duties. WHO THIS ROLE IS FOR You put people first, combining empathy with confident, solution-focused communication. You're calm under pressure and make clear, timely decisions. You take ownership, notice the details and follow through until tasks are complete. You thrive in a luxury, fast-paced environment and set high standards for yourself and others. You're a team player who leads by example and supports colleagues to succeed. EXPERIENCE THAT HELPS Supervising front-of-house or facilities teams in residential, hotel or premium commercial settings. Coordinating contractors, planned maintenance and statutory compliance checks. Managing incidents or emergencies and completing accurate, timely reports. Using property or facilities management systems for logging tasks and resident requests. Delivering five-star customer service with a focus on service recovery. Ideally you will have a full UK driving licence. WHAT WE OFFER 24 inclusive of bank holidays days Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on assessing your resident service excellence, leadership on shift, building operations and safety knowledge, problem-solving under pressure, and communication for effective handovers We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.